СПИСОК патентов США - подгруппа МПК16 H04M3/48
|
|
| № п/п | Номер патента | Название патента | |||
2017 | |||||
| 1 | 9609139 | Methods and systems for providing telecommunications services | |||
| 2 | 9571651 | Far-end initiated mid-call notification via ring-ping | |||
| 3 | 9544441 | Method, communication system and communication terminal for the transmission of data | |||
| 4 | 9544436 | Providing missed call and message information | |||
2016 | |||||
| 5 | 9531874 | Method for establishing a callback telecommunication connection | |||
| 6 | 9444944 | Systems and methods for connecting telephony communications | |||
| 7 | 9438730 | Using a speech analytics system to offer callbacks | |||
| 8 | 9363371 | Voicemail interactive voice response for instant appointment booking | |||
| 9 | 9294627 | Methods and systems for providing telecommunications services | |||
| 10 | 9258172 | Calling an unready terminal | |||
2015 | |||||
| 11 | 9197479 | Systems and methods to manage a queue of people requesting real time communication connections | |||
| 12 | 9191508 | Using a speech analytics system to offer callbacks | |||
| 13 | 9191507 | Apparatus and method for network initiated redial | |||
| 14 | 9167085 | System and method for coordinated call-back revocation | |||
| 15 | 9094808 | Method and system for providing notifications of a mobile device in motion to determine call treatment | |||
| 16 | 9088587 | Method, communication system and communication terminal for the transmission of data | |||
2014 | |||||
| 17 | 8908848 | Methods and systems for providing telecommunications services | |||
| 18 | 8848893 | Method and apparatus for callback processing in telecommunication capability opening | |||
| 19 | 8649495 | Methods and systems for providing telecommunications services | |||
2013 | |||||
| 20 | 8619964 | Controlling a call completion | |||
| 21 | 8345852 | System to estimate best time to contact a contact center | |||
2012 | |||||
| 22 | 8325897 | Methods and systems for providing telecommunications services | |||
| 23 | 8102986 | Methods and systems for providing telecommunications services | |||
2010 | |||||
| 24 | 7792265 | Call completion service in case of called party unavailability | |||
2009 | |||||
| 25 | 7477732 | Method and system for multiple-channel automatic recall | |||
2006 | |||||
| 26 | 7139381 | Method and apparatus for initiating telephony contact | |||
| 27 | 7054918 | Method and system for integration of voice mail and call processing systems with computer-based electronic calendar applications | |||
2005 | |||||
| 28 | 6968052 | Method and apparatus for creating a presence monitoring contact list with dynamic membership | |||
| 29 | 6963637 | Methods, systems, and media to capture a redialing sequence and to redial | |||
| 30 | 6954517 | Multiple service announcement method | |||
| 31 | 6928155 | Process for including functions of an automatic call distributor system in an interactive voice response system | |||
| 32 | 6922571 | Mobile telephone system configured to confirm receiver speed conditions | |||
| 33 | 6917798 | Method for the real-time billing of telecommunication links when a subscriber is located outside his home network | |||
| 34 | 6891940 | System and method for providing remote access to telecommunications services | |||
| 35 | 6882719 | Method for providing outgoing call reservation service in exchange system | |||
| 36 | 6879677 | Methods and systems for telephony call completion | |||
| 37 | 6876860 | Method for implementing a call-back service in a mobile radio network | |||
2004 | |||||
| 38 | 6826397 | System and method to notify subscribers of call terminating treatment | |||
| 39 | 6816727 | Technique for continually providing directional assistance over a communication network to a user | |||
| 40 | 6810260 | Method and apparatus for automated call-back subscriber service | |||
| 41 | 6804509 | Method and system for notifying a caller that a cellular phone destination is available | |||
| 42 | 6804342 | Procedure for establishment of communication between two data transmission terminals and terminal for the embodiment of the procedure | |||
| 43 | 6801520 | Queue prioritization based on competitive user input | |||
| 44 | 6798873 | Telephone status notification system | |||
| 45 | 6798868 | Call notification service for use with call waiting | |||
| 46 | 6798771 | Call setup gateway for telecommunications system | |||
| 47 | 6792094 | Intelligent call connection service | |||
| 48 | 6788931 | Directory assistance method and apparatus | |||
| 49 | 6782268 | Method and apparatus for tracking call history for mobile and wireline users accessing the network on different ports for subsequent calls | |||
| 50 | 6775249 | Connection handling in communications networks | |||
| 51 | 6754486 | Method and system for directory assistance services having messaging or paging capability | |||
| 52 | 6741691 | Call-back method for telecommunications and devices adapted accordingly | |||
| 53 | 6731937 | Call set-up control with automatic recall if busy subscriber | |||
| 54 | 6731927 | System and method for context association | |||
| 55 | 6731625 | System, method and article of manufacture for a call back architecture in a hybrid network with support for internet telephony | |||
| 56 | 6724878 | Method and system for processing a telephone call | |||
| 57 | 6711256 | System and method for telemarketing through a hypertext network | |||
| 58 | 6707897 | Private branch exchange | |||
| 59 | 6704404 | Callback telecommunication system and method | |||
| 60 | 6704303 | IP/telephony user interface for a hybrid communication system | |||
| 61 | 6683870 | Method and system for multicasting call notifications | |||
| 62 | 6681006 | Service activation upon automatic callback and automatic recall expiration | |||
2003 | |||||
| 63 | 6671361 | Telecommunications system and method relating to telecommunications services with number translation | |||
| 64 | 6668286 | Method and system for coordinating data and voice communications via customer contact channel changing system over IP | |||
| 65 | 6654457 | Call centre | |||
| 66 | 6650740 | Methods and systems for enabling a reply call to a voice mail message | |||
| 67 | 6631186 | System and method for implementing and accessing call forwarding services | |||
| 68 | 6628772 | Method for providing enhanced directory assistance upon command using out-of-band signaling | |||
| 69 | 6628768 | System and method of responding to an incoming call while conferencing | |||
| 70 | 6621899 | Method and system for establishing voice communications using a computer network | |||
| 71 | 6614896 | Advertising system for callers to busy numbers | |||
| 72 | 6597785 | Automatic caller ID call log dial back | |||
| 73 | 6597779 | Method, apparatus and system for call holding | |||
| 74 | 6580904 | Method of providing directional assistance to a mobile telephone subscriber | |||
| 75 | 6574324 | System and method for long distance automatic call-back | |||
| 76 | 6567507 | System and method for automated return to messaging mailbox | |||
| 77 | 6567505 | Method and apparatus for camp-on service control | |||
| 78 | 6563788 | Method and apparatus for call distribution and override with priority recognition and fairness timing routines | |||
| 79 | 6553221 | Incoming call notification apparatus | |||
| 80 | 6532286 | Method and system for processing a telephone call | |||
2002 | |||||
| 81 | 6502127 | Computer email with telephony support | |||
| 82 | 6501750 | Method and device for device-to-device enablement of camp-on capability | |||
| 83 | 6496579 | Method of and system for efficient use of telecommunication networks | |||
| 84 | 6473615 | Selective call notification in a wireless network | |||
| 85 | 6473612 | Method for providing directory assistance services via an alphanumeric page | |||
| 86 | 6466784 | Technique for monitoring and attempting to connect destination telephone and providing information assistance upon detection of unsatisfactory connection | |||
| 87 | 6466570 | Method of accessing service resource items that are for use in a telecommunications system | |||
| 88 | 6463148 | Blending communications in a call center | |||
| 89 | 6463144 | Internet telephony callback system and method of operation | |||
| 90 | 6456842 | System and method for subscriber-controlled call back on busy in a cellular network | |||
| 91 | 6449358 | Method for predicting and managing call load by determining the optimum frequency of outbound call generation during an out-bound calling campaign from a call center | |||
| 92 | 6442246 | Multiple service announcement method | |||
| 93 | 6430281 | Intelligent telecommunications network providing automated call booking, call reconnection and diary booking services | |||
| 94 | 6424707 | Point-to-point-to-point calling | |||
| 95 | 6411805 | System and method for a network-based call continuation service | |||
| 96 | 6408062 | Pre-qualifying call-back service | |||
| 97 | 6404875 | System and method for consumer-initiated business solicitation calling system | |||
| 98 | 6396920 | System for selectively providing a higher level of directory assistance services | |||
| 99 | 6393108 | Voice messaging system which allows a remote user to return a call without disconnecting from a telephone line | |||
| 100 | 6393015 | Method and apparatus for automatic network connection between a small business and a client | |||
| 101 | 6389127 | Telephone status notification system | |||
| 102 | 6370382 | System and method for reducing wireless telecommunications network resources required to successfully route calls to a wireline network | |||
| 103 | 6366785 | Telephone services | |||
| 104 | 6337904 | Automated survey control routine in a call center environment | |||
2001 | |||||
| 105 | 6311231 | Method and system for coordinating data and voice communications via customer contract channel changing system using voice over IP | |||
| 106 | 6310952 | Telephone access to overly popular services | |||
| 107 | 6301348 | Method and system for changing a direction of establishing a telecommunication connection | |||
| 108 | 6292799 | Method and apparatus to automatically address a voice mail reply to a voice mail message | |||
| 109 | 6289373 | Method of processing E-mail in an automatic call distributor | |||
| 110 | 6282281 | Method of providing telecommunications services | |||
| 111 | 6275490 | Method and apparatus for establishing communications from browser application | |||
| 112 | 6263066 | Multimedia managing and prioritized queuing system integrated with intelligent routing capability | |||
| 113 | 6259786 | Intelligent virtual queue | |||
| 114 | 6259772 | Message delivery system with special features | |||
| 115 | 6249681 | Method and apparatus for packet data call re-establishment in a telecommunications system | |||
| 116 | 6249576 | Telephone directory information system with call placement capability | |||
| 117 | 6246758 | Method of providing telecommunication services | |||
| 118 | 6240289 | Method relating to a telecommunication system | |||
| 119 | 6236722 | Method and system for using TCAP signaling for improved call setup from a virtual switching point | |||
| 120 | 6226287 | System and method for integrating voice on network with traditional telephony | |||
| 121 | 6223046 | System and method for coordinating notification requests for terminal availability | |||
| 122 | 6208723 | System and method for enhanced automatic recall | |||
| 123 | 6195418 | Telephone system having a callback capability and method for connecting a recipient of a message to a caller | |||
| 124 | 6192254 | Personal portable apparatus for use in completing a telephone call | |||
| 125 | 6192123 | Method and apparatus for initiating telephone calls using a data network | |||
| 126 | 6192120 | Method and apparatus for controlling call waiting service | |||
| 127 | 6192119 | Telephone conferencing systems | |||
| 128 | 6188756 | Efficient communication through networks | |||
| 129 | 6175620 | Compatibility between a telephone service with server and a calling line identification service | |||
| 130 | 6173052 | Blending communications in a call center | |||
| 131 | 6169795 | Internet telephony callback system and method of operation | |||
| 132 | 6169786 | Method for accomplishing complete re-dial | |||
2000 | |||||
| 133 | 6167127 | Telephone system using recorded messages to make outbound announcements | |||
| 134 | 6160881 | System and method for integrating electronic entry systems with telecommunication systems | |||
| 135 | 6160878 | Automatic international redial disablement and status delivery method and apparatus | |||
| 136 | 6157655 | Method for estimating telephony system-queue waiting time in an agent level routing environment | |||
| 137 | 6154644 | System and method of implementing an interactive callback feature in a radio telecommunications network | |||
| 138 | 6141328 | Method and system for two-way negotiated call hold | |||
| 139 | 6134318 | System and method for telemarketing through a hypertext network | |||
| 140 | 6134312 | Method for remotely controlling a telephone loop/channel from another telephone loop/channel | |||
| 141 | 6118865 | Automated survey control routine in a call center environment | |||
| 142 | 6118863 | Exchanging apparatus and control method for exchanging and connecting destination terminal and calling terminal, and communication terminal apparatus communicating with other terminals through communication network and control method | |||
| 143 | 6088436 | Automated callback system | |||
| 144 | 6084957 | Method for setting up a telephone connection and an exchange system | |||
| 145 | 6078655 | Automatic international reattempt method and apparatus | |||
| 146 | 6078654 | Method of and system for efficient use of telecommunication networks | |||
| 147 | 6064874 | Method for providing calling services during attempt to complete customer call while muting ringing | |||
| 148 | 6055505 | Automatic customer notification system and method | |||
| 149 | 6044146 | Method and apparatus for call distribution and override with priority | |||
| 150 | 6041112 | Method for transferring switch-based information to an external network element | |||
| 151 | 6038306 | Method and application means for establishing performance features in private communication systems of a public communication network | |||
| 152 | 6035190 | Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon demand | |||
| 153 | 6035031 | Method and apparatus automatic call-back | |||
| 154 | 6035027 | Interactive telephone system for optimizing service economy | |||
| 155 | 6032039 | Apparatus and method for notification and retrieval of voicemail messages in a wireless communication system | |||
| 156 | 6023504 | Telephone services | |||
| 157 | 6014436 | Telecommunications answering feature method and apparatus | |||
| 158 | 6011841 | Communication service method and exchange system for notifying a terminating subscriber of an originating subscriber | |||
| 159 | 6011832 | Multiple service announcement system and method | |||
1999 | |||||
| 160 | 6009161 | Automated ringing of an operator for directory assistance calls | |||
| 161 | 6009157 | Automatic call back under control of a telephone terminal | |||
| 162 | 6009155 | Communication system and its accounting method | |||
| 163 | 6005929 | Method of providing services to subscribers of a telephone network | |||
| 164 | 6002760 | Intelligent virtual queue | |||
| 165 | 5995826 | Methods for conditional tone responsive reconnection to directory assistance center | |||
| 166 | 5991394 | Method and system for establishing voice communications using a computer network | |||
| 167 | 5987112 | International call back technique with reduced post dialing delay | |||
| 168 | 5978671 | Method for updating a caller database in a communication system | |||
| 169 | 5974117 | Telecommunication system | |||
| 170 | 5966437 | Method and system for personalized directory assistance services | |||
| 171 | 5960064 | Call screening method and apparatus for use in completing telephone calls | |||
| 172 | 5958014 | System and method for establishing a real-time agent pool between computer systems | |||
| 173 | 5956390 | Method and apparatus for providing verified message receipt in a messaging system | |||
| 174 | 5949870 | System and method for providing local number portability service | |||
| 175 | 5943417 | Method and system for personalized directory assistance services | |||
| 176 | 5943416 | Automated survey control routine in a call center environment | |||
| 177 | 5943397 | Network assisted callback system | |||
| 178 | 5940492 | Global title translation in a telecommunications signalling network supporting local number portability | |||
| 179 | 5926524 | Messaging system scratchpad facility | |||
| 180 | 5909487 | Automatic call generator within a telecommunications system | |||
| 181 | 5907805 | Telecommunications system | |||
| 182 | 5905790 | Single phone line device for automatic interconnection from a remote location | |||
| 183 | 5901211 | System and method for automatically transferring calls or allowing access | |||
| 184 | 5898770 | Subscriber controlled call list deregistration | |||
| 185 | 5884167 | Method for completing a conference with a personal communications units | |||
| 186 | 5884032 | System for coordinating communications via customer contact channel changing system using call centre for setting up the call between customer and an available help agent | |||
| 187 | 5883964 | Interactive telephone system for optimizing service economy | |||
| 188 | 5873032 | Method and system for providing directory assistance services during attempt to complete customer or after call termination via an alphanumeric page | |||
| 189 | 5872841 | Apparatus and method for scheduling a telephone call | |||
1998 | |||||
| 190 | 5848132 | Telecommunications network having resident ability to pre-book scheduled call back services | |||
| 191 | 5835568 | Communications system call complete arrangement | |||
| 192 | 5828744 | Call waiting processing system, and originating terminal unit, destination terminal unit and originating/destination terminal unit utilized in the same system | |||
| 193 | 5805991 | Technique for eliminating free paging in a personal mobile communication system | |||
| 194 | 5802147 | System and method for notifying a user of awaiting messages | |||
| 195 | 5797092 | Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon detection of predetermined tone | |||
| 196 | 5794143 | Method and apparatus for facilitating the ultimate making of wireless calls to unavailable wireless telephones | |||
| 197 | 5784438 | Automatic callback system and method | |||
| 198 | 5768359 | Telephone call notification feature | |||
| 199 | 5764747 | Personal number communication system | |||
| 200 | 5764746 | Holding party call back subscriber feature | |||
| 201 | 5761289 | 800 number callback | |||
| 202 | 5742674 | Automatic call-back system and method using data indicating best time to call | |||
| 203 | 5740229 | Method and apparatus for a pre-paid return call | |||
| 204 | 5737700 | Providing assistance to a mobile telephone subscriber travelling from a location to a desired location | |||
| 205 | 5724404 | Integrated international telephone circuit monitoring system | |||
| 206 | 5719925 | Method for remotely controlling a telephone loop/channel from another telephone loop/channel | |||
| 207 | 5717741 | Method for handling telephonic messages | |||
| 208 | 5712902 | Telecommunications answering feature method and apparatus | |||
| 209 | 5710809 | Method of and system for efficient use of telecommunication voice networks | |||
| 210 | 5706329 | Personal mobile communication system having meet-me bridge reconnect feature | |||
1997 | |||||
| 211 | 5701295 | Variable communication bandwidth for providing automatic call back and call hold | |||
| 212 | 5692038 | Method for identifying the source of a telephonic communication | |||
| 213 | 5692033 | AIN queuing for call-back system | |||
| 214 | 5689548 | Emergency call back using MSC numbers | |||
| 215 | 5668861 | Telecommunications system with notification hold | |||
| 216 | 5661790 | Call back service for a regulatory restrictive area | |||
| 217 | 5657383 | Flexible customer controlled telecommunications handling | |||
| 218 | 5644626 | Apparatus and method for connecting telephone calls using automated paging and call bridging | |||
| 219 | 5627884 | Method for returning inbound calls | |||
| 220 | 5625682 | Help desk improvement | |||
| 221 | 5608788 | Information display provided to calling party | |||
| 222 | 5608782 | Telephone call connection method with automated paging and call bridging | |||
| 223 | 5596634 | Telecommunications system for dynamically selecting conversation topics having an automatic call-back feature | |||
1996 | |||||
| 224 | 5590184 | Communications privacy protection system by replacing calling party number with non-assigned number | |||
| 225 | 5590183 | Keep call back device | |||
| 226 | 5581611 | Method for controlling advanced-function universal personal telecommunication services | |||
| 227 | 5579382 | International direct dialing booking system | |||
| 228 | 5577111 | Camp-on communication managing method and apparatus | |||
| 229 | 5572587 | Telephone system and method for easing wait time in queue | |||
| 230 | 5559878 | Telephonic communications answering and callback processing system | |||
| 231 | 5557658 | Communications marketing system | |||
| 232 | 5555298 | Method and system for establishing a connection between parties in a network | |||
| 233 | 5555292 | Pabx with voice mail device | |||
| 234 | 5546442 | Method and apparatus for use in completing telephone calls | |||
| 235 | 5533100 | Communications system call complete arrangement | |||
| 236 | 5521965 | Apparatus and method for handling busy calls in telephone network | |||
| 237 | 5519773 | Call sharing for inbound and outbound call center agents | |||
| 238 | 5515422 | Automated attendant for any combination of PBX, centrex and single-line telephones | |||
| 239 | 5511112 | Automated voice system for improving agent efficiency and improving service to parties on hold | |||
| 240 | 5483582 | Applications platform for a telephone system gateway interface | |||
1995 | |||||
| 241 | 5475748 | Automatic telephone system with function for multiple out-dialed calls per caller | |||
| 242 | 5438616 | Method and apparatus for storing telephone numbers and for automatically calling the stored numbers | |||
| 243 | 5436967 | Held party call-back arrangement | |||
| 244 | 5428670 | Communications marketing system | |||
| 245 | 5425091 | Method and system for providing an automatic customer callback service | |||
| 246 | 5402472 | Automated attendant for any combination of PBX, centrex, and single-line telephones | |||
1994 | |||||
| 247 | 5329583 | Enhanced automatic call distribution system operation | |||
| 248 | 5321740 | Telephone marketing system | |||
| 249 | 5311583 | International priority calling system with callback features | |||
| 250 | 5311574 | Automatic customer call back for automatic call distribution systems | |||
| 251 | 5309505 | Automated voice system for improving agent efficiency and improving service to parties on hold | |||
| 252 | 5303301 | Telephone apparatus with call-back indication | |||
| 253 | 5283731 | Computer-based classified ad system and method | |||
| 254 | 5282243 | Recording of automatic number identification to identify lost customers | |||
| 255 | 5280581 | Enhanced call-back authentication method and apparatus for remotely accessing a host computer from a plurality of remote sites | |||
1993 | |||||
| 256 | 5268957 | Automatic call-back "camp-on" service for communication systems | |||
| 257 | 5208848 | Telecommunications call processing | |||
| 258 | 5206900 | Automated attendant | |||
| 259 | 5204861 | Key telephone system with enhanced connectivity | |||
| 260 | 5185786 | Automatic call center overflow retrieval system | |||
1992 | |||||
| 261 | 5157716 | Dynamic callback technique | |||
| 262 | 5155761 | Automatic call back system and method of operation | |||
| 263 | 5153907 | Telephone system gateway interface | |||
1991 | |||||
| 264 | 5040208 | Coordinated voice and data display having temporary storage of transaction data | |||
| 265 | 5027387 | Reverse direction calling system | |||
| 266 | 5012510 | Dynamic callback technique | |||
| 267 | 5003595 | Secure dial access to computer systems | |||
| 268 | 4991203 | Line switching apparatus and method | |||
| 269 | 4989234 | Systems for capturing telephonic mass responses | |||
1990 | |||||
| 270 | 4969185 | Automated booking of telecommunications calls | |||
| 271 | 4947421 | Call waiting arrangement providing options to both a subsequent calling party and to the called party | |||
| 272 | 4930152 | Call return telephone service | |||
| 273 | 4899374 | Method for a program-controlled telephone switching system in which performance features relating to the setup of a call connection can be initiated from a subscriber station | |||
1989 | |||||
| 274 | 4878240 | Multi-service telephone switching system | |||
| 275 | 4878239 | Anonymous interactive telephone system with expanded outward calling features | |||
| 276 | 4873719 | Enhanced calling number delivery service system | |||
| 277 | 4847890 | Anonymous interactive telephone system | |||
1988 | |||||
| 278 | 4775975 | Dial tone detection arrangement with a detection notification feature | |||
| 279 | 4759055 | Key telephone system | |||
1986 | |||||
| 280 | 4567323 | Method and apparatus for providing a plurality of special services | |||
1984 | |||||
| 281 | 4476349 | Call message service | |||
1982 | |||||
| 282 | 4338494 | Telephone call inventorying and sequencing system and method | |||
| 283 | 4313035 | Method of providing person locator service | |||
1981 | |||||
| 284 | 4278844 | Communication system selective call screening arrangement | |||
1979 | |||||
| 285 | 4166929 | Interoffice callback arrangement | |||
| 286 | 4139739 | Telecommunications call back system | |||
1978 | |||||
| 287 | 4068101 | Method and apparatus for the automatic communication of two telephone subscribers | |||
| © 2017, ПАТ-Инфо, В.И. Карнышев
Дата формирования списка: 03.04.2017 | |||||