СПИСОК патентов США - подгруппа МПК16 H04M3/58
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| № п/п | Номер патента | Название патента | |||
2017 | |||||
| 1 | 9602671 | Method and terminal device for telephone call transfer | |||
| 2 | 9591139 | Systems, methods, and computer program products for providing caller identity update information | |||
| 3 | 9584668 | Method and system for a scalable computer-telephony integration system | |||
| 4 | 9578585 | Methods, devices, and systems for remotely controlling a communication device | |||
| 5 | 9571995 | Call transfer initiation via near field communication (NFC) | |||
| 6 | 9571657 | Shared voicemail system | |||
| 7 | 9571638 | Segment-based queueing for audio captioning | |||
| 8 | 9565317 | Method and system for providing communication control functionality at a remotely located site using a distributed feature architecture | |||
| 9 | 9560193 | Systems and methods for detecting a call anomaly using biometric identification | |||
| 10 | 9537993 | Identifying recorded call data segments of interest | |||
| 11 | 9537704 | Method and apparatus for migrating active communication session between terminals | |||
2016 | |||||
| 12 | 9491204 | Multimedia routing system for securing third party participation in call consultation or call transfer of a call in progress | |||
| 13 | 9467570 | Call transfer with network spanning back-to-back user agents | |||
| 14 | 9467566 | System and method for maximizing efficiency of call transfer speed | |||
| 15 | 9456076 | Handling audio path failure and poor quality of service for voice calls in a contact center | |||
| 16 | 9438739 | Methods and apparatus for transferring an established communication session in a telecommunications network | |||
| 17 | 9438726 | Enterprise phone that can provide professional services during a communication set up on a private cellular phone | |||
| 18 | 9426299 | Processing communication sessions | |||
| 19 | 9401988 | Facilitating context delivery during communication sessions | |||
| 20 | 9369855 | Using physical gestures to initiate call transfers between devices | |||
| 21 | 9363653 | Transfer of communication from one device to another | |||
| 22 | 9344559 | Method and device for the legally secure archiving of telephone contents | |||
| 23 | 9325840 | Methods, devices, and systems for remotely controlling a communication device | |||
| 24 | 9313337 | Telephone exchange system, telephone exchanger, and incoming call switching method | |||
| 25 | 9275642 | Voice-operated internet-ready ubiquitous computing device and method thereof | |||
| 26 | 9256726 | Call center customer service kiosk | |||
| 27 | 9247068 | Apparatus, system and method of call notifications to active communication devices | |||
| 28 | 9246863 | Method for transferring session in converged Internet protocol messaging system | |||
| 29 | 9241071 | Method and apparatus for moving call | |||
| 30 | 9237233 | System and method for providing sales and marketing acceleration and effectiveness | |||
| 31 | 9232070 | Bring call here selectively | |||
| 32 | 9232060 | Management of contact lists | |||
| 33 | 9232054 | Mid-call, multi-party, and multi-device telecommunication features and their interactions | |||
2015 | |||||
| 34 | 9210198 | Method and apparatus for transferring active communication session streams between devices | |||
| 35 | 9203630 | Method and apparatus for seamlessly implementing transferring dual-party call into conference | |||
| 36 | 9167101 | Methods and systems of processing mobile calls | |||
| 37 | 9154626 | Secret transfers in contact centers | |||
| 38 | 9144005 | Method, system and mobile device for call switching service | |||
| 39 | 9131049 | Multi-channel end-to-end hosted call recording system for IVR-call center analytics | |||
| 40 | 9125039 | Enhanced E911 network access for a call center using session initiation protocol (SIP) messaging | |||
| 41 | 9124439 | Presence status based routing system and method | |||
| 42 | 9106755 | Method and system for a gateway transfer | |||
| 43 | 9100488 | Using physical gestures to initiate call transfers between devices | |||
| 44 | 9094527 | Seamlessly transferring a communication | |||
| 45 | 9071691 | Apparatus and voice call auto-redialing and transferring method | |||
| 46 | 9036804 | Extensible realtime delegation for calls, conferences and collaboration | |||
| 47 | 8942684 | Adaptive scaffolding of levels of connectivity during a conference | |||
| 48 | 8938059 | System and method for displaying call flows and call statistics | |||
2014 | |||||
| 49 | 8731172 | Method and system for trunk independent gateway transfer of calls | |||
2013 | |||||
| 50 | 8600031 | Method for connecting calls between an IP multimedia subsystem (IMS) domain and a circuit switched (CS) domain | |||
| 51 | 8588390 | Telephone conversation relay server, voice telephone conversation system, and voice telephone conversation relay method | |||
| 52 | 8577010 | Telephone relay device, method of relaying telephones, and program therefor | |||
| 53 | 8478363 | Transfer then sleep | |||
| 54 | 8442202 | Private-branch exchange that provides outgoing calling for an off-premises terminal in the presence of a third-party application | |||
| 55 | 8428243 | Method and system for trunk independent gateway transfer of calls | |||
2012 | |||||
| 56 | 8325885 | Call diversion for telephony applications | |||
| 57 | 8126518 | Transfer then sleep | |||
2011 | |||||
| 58 | 8081959 | Transfer back | |||
| 59 | 8078156 | Transfer back | |||
| 60 | 8064968 | Transfer then sleep | |||
| 61 | 7957517 | Method and apparatus for providing internet protocol call transfer in communication networks | |||
| 62 | 7945040 | Integrated disparate intelligent peripherals | |||
| 63 | 7916645 | System and method for dynamically adjusting a RSVP reservation | |||
2010 | |||||
| 64 | 7792270 | Integrated disparate intelligent peripherals | |||
| 65 | 7783024 | Method and apparatus for providing special call handling for valued customers of retailers | |||
| 66 | 7738650 | Systems and methods for scalable hunt-group management | |||
2009 | |||||
| 67 | 7590232 | System and method for tracking individuals | |||
| 68 | 7536179 | Transfer back | |||
| 69 | 7526080 | Integrated disparate intelligent peripherals | |||
| 70 | 7512224 | Call transfer service using service control point and service node | |||
| 71 | 7505595 | Post capture decryption of wirelessly captured data using multiple keysets | |||
2008 | |||||
| 72 | 7466977 | Call transfer to proximate devices | |||
| 73 | 7424289 | Bring call here selectively | |||
| 74 | 7424288 | Call transfer to proximate devices | |||
| 75 | 7372949 | System and method for call redirect detection and treatment | |||
| 76 | 7366291 | Call transfer service using service control point and service node | |||
| 77 | 7317792 | Integrated disparate intelligent peripherals | |||
2007 | |||||
| 78 | 7308092 | Method for connecting calls directed to a PSTN extension to a handset of a packet switched network | |||
| 79 | 7286661 | Systems and methods for scalable hunt-group management | |||
| 80 | 7215755 | Integrated disparate intelligent peripherals | |||
| 81 | 7194078 | Network redirection control routing | |||
2006 | |||||
| 82 | 7103164 | Computer telephony integration | |||
| 83 | 7088812 | Call management implemented using call routing engine | |||
| 84 | 7079637 | System and method for detecting unauthorized call activity | |||
| 85 | 6996222 | Call-associated data transfer among multiple telecommunication switches | |||
2005 | |||||
| 86 | 6947537 | Methods and apparatus for using AIN techniques to facilitate servicing of calls by a group of users | |||
| 87 | 6925159 | System and method of billing a predetermined telephone line for service utilized by a calling party | |||
| 88 | 6920214 | Telecommunications system with centralized call redirection control logic and speed dial translation logic | |||
| 89 | 6920213 | Methods and apparatus for facilitating the interaction between multiple telephone and computer users | |||
| 90 | 6917676 | Telephone set, repeating device and recording medium | |||
| 91 | 6904027 | System and method for call transfer in packet switched local area networks | |||
| 92 | 6853718 | System and method for efficient telephone call transfer | |||
| 93 | 6850610 | Telecommunications device and method for providing information during a call waiting condition | |||
2004 | |||||
| 94 | 6834102 | System and method for controlling transfer | |||
| 95 | 6831973 | Method and apparatus for executive phone call initiation | |||
| 96 | 6826271 | Enhanced caller identification | |||
| 97 | 6816727 | Technique for continually providing directional assistance over a communication network to a user | |||
| 98 | 6788931 | Directory assistance method and apparatus | |||
| 99 | 6754486 | Method and system for directory assistance services having messaging or paging capability | |||
| 100 | 6754322 | Call me conference call system | |||
| 101 | 6744876 | Tone sending device of electronic private branch exchange | |||
| 102 | 6738465 | Call-back number voice capture method and apparatus | |||
| 103 | 6724749 | Internet telephony system | |||
| 104 | 6721417 | Method and apparatus for controlling network automatic call distribution | |||
| 105 | 6700969 | Method and apparatus for protecting call privacy across telecommunication networks | |||
| 106 | 6687361 | Electronic exchange and key telephone system | |||
| 107 | 6674746 | Method and apparatus for voice over internet protocol swapping in a communications system | |||
2003 | |||||
| 108 | 6671282 | Procedure for determining register recall filtering times in a telecommunication system in conjunction with a V5 interface | |||
| 109 | 6661882 | System and method for automated telephone message routing using an altered ANI | |||
| 110 | 6650740 | Methods and systems for enabling a reply call to a voice mail message | |||
| 111 | 6633631 | Digital key telephone system and extension terminal device thereof | |||
| 112 | 6628772 | Method for providing enhanced directory assistance upon command using out-of-band signaling | |||
| 113 | 6600736 | Method of providing transfer capability on web-based interactive voice response services | |||
| 114 | 6590969 | Method to route an incoming call, telecommunication terminal, and destination terminal selection arrangement | |||
| 115 | 6587553 | Method and apparatus for protecting call privacy | |||
| 116 | 6580904 | Method of providing directional assistance to a mobile telephone subscriber | |||
| 117 | 6563915 | Method and apparatus for an automatic barge-in system | |||
2002 | |||||
| 118 | 6498842 | Switching system between a call center and public network | |||
| 119 | 6496576 | Digital key telephone system and extension terminal device thereof | |||
| 120 | 6493439 | Analog caller identification transmission method and apparatus | |||
| 121 | 6473612 | Method for providing directory assistance services via an alphanumeric page | |||
| 122 | 6470080 | In-band signaling for routing | |||
| 123 | 6466784 | Technique for monitoring and attempting to connect destination telephone and providing information assistance upon detection of unsatisfactory connection | |||
| 124 | 6466662 | Method of implementing a call transfer from the active status in a communications network based on ITU-T standard H.323 | |||
| 125 | 6463148 | Blending communications in a call center | |||
| 126 | 6459697 | Integrated telephony network combining a packet data network and a dedicated--connection network | |||
| 127 | 6456705 | Digital key telephone system and extension terminal device thereof | |||
| 128 | 6453023 | Voice mail intervention | |||
| 129 | 6449270 | Dynamic re-routing | |||
| 130 | 6430284 | System and method for redirecting control of in-band signaling | |||
| 131 | 6426950 | Method of resource management at computer controlled telephony hardware | |||
| 132 | 6408060 | Digital key telephone system and extension terminal device thereof | |||
| 133 | 6404747 | Integrated audio and video agent system in an automatic call distribution environment | |||
| 134 | 6396920 | System for selectively providing a higher level of directory assistance services | |||
| 135 | 6393018 | Apparatus and methods enhancing call routing to and within call-centers | |||
| 136 | 6377671 | Digital key telephone system and extension terminal device thereof | |||
| 137 | 6373924 | Digital key telephone system and extension terminal device thereof | |||
| 138 | 6337904 | Automated survey control routine in a call center environment | |||
2001 | |||||
| 139 | 6327354 | Methods, systems, and articles for providing a family telecommunication service | |||
| 140 | 6320952 | Method and system for transferring digital data calls between different destinations | |||
| 141 | 6320951 | Transfer-connect telephony services utilizing automated audio systems | |||
| 142 | 6314175 | System and method for redirecting control of in-band signaling | |||
| 143 | 6314089 | Creating and using an adaptable multiple-contact transaction object | |||
| 144 | 6301349 | Method and system to connect an unanswered forwarded communication directly to a voice mail service | |||
| 145 | 6292549 | Analog caller identification transmission method and apparatus | |||
| 146 | 6289094 | External positivistic forward transfer in call routing systems | |||
| 147 | 6263061 | Digital button telephone system and extension terminal for the same | |||
| 148 | 6256661 | Method and apparatus for connecting terminals in a remote consulting system | |||
| 149 | 6226287 | System and method for integrating voice on network with traditional telephony | |||
| 150 | 6215865 | System, method and user interface for data announced call transfer | |||
| 151 | 6208864 | Establishing calls and processing on-going calls in fixes and cellular networks | |||
| 152 | 6185292 | Skill-based real-time call routing in telephony systems | |||
| 153 | 6185287 | Parallel data transfer and synchronization | |||
| 154 | 6181788 | Uniform control of mixed platforms in telephony | |||
| 155 | 6175563 | Parallel data transfer and synchronization in computer-simulated telephony | |||
2000 | |||||
| 156 | 6144723 | Method and apparatus for providing voice assisted call management in a telecommunications network | |||
| 157 | 6141556 | Telecommunications system with multi-extension services | |||
| 158 | 6141406 | Method and apparatus for detecting a secondary destination of a telephone call based on changes in the telephone signal path | |||
| 159 | 6140912 | Method and a device for telecommunication | |||
| 160 | 6118865 | Automated survey control routine in a call center environment | |||
| 161 | 6104802 | In-band signaling for routing | |||
| 162 | 6104801 | Escalatory reactive call routing | |||
| 163 | 6076121 | Method of network addressing and translation | |||
| 164 | 6072864 | Transfer-connect telephony services utilizing automated audio systems | |||
| 165 | 6064874 | Method for providing calling services during attempt to complete customer call while muting ringing | |||
| 166 | 6064667 | Apparatus and methods enhancing call routing to and within call centers | |||
| 167 | 6044141 | Method and system for providing virtual agents for telephony services | |||
| 168 | 6035190 | Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon demand | |||
| 169 | 6026297 | Contemporaneous connectivity to multiple piconets | |||
| 170 | 6014436 | Telecommunications answering feature method and apparatus | |||
| 171 | 6011792 | Escalatory reactive call routing | |||
1999 | |||||
| 172 | 5995826 | Methods for conditional tone responsive reconnection to directory assistance center | |||
| 173 | 5991392 | Agent-initiated dynamic requeing | |||
| 174 | 5991391 | Dynamic re-routing | |||
| 175 | 5970065 | Uniform control of mixed platforms in telephony | |||
| 176 | 5966437 | Method and system for personalized directory assistance services | |||
| 177 | 5963632 | Agent-initiated dynamic requeing of misrouted calls in call-routing systems | |||
| 178 | 5960064 | Call screening method and apparatus for use in completing telephone calls | |||
| 179 | 5953332 | Agent-initiated dynamic requeing | |||
| 180 | 5946387 | Agent-level network call routing | |||
| 181 | 5943417 | Method and system for personalized directory assistance services | |||
| 182 | 5943416 | Automated survey control routine in a call center environment | |||
| 183 | 5940497 | Statistically-predictive and agent-predictive call routing | |||
| 184 | 5940496 | Apparatus and methods enhancing call routing within and between call-centers | |||
| 185 | 5937051 | Method and system for transferring calls and call-related data between a plurality of call centers | |||
| 186 | 5930339 | Leaving a message on a held connection | |||
| 187 | 5915011 | Statistically-predictive and agent-predictive call routing | |||
| 188 | 5915010 | System, method and user interface for data announced call transfer | |||
| 189 | 5905792 | External positivistic forward transfer in call routing systems | |||
| 190 | 5873032 | Method and system for providing directory assistance services during attempt to complete customer or after call termination via an alphanumeric page | |||
| 191 | 5870463 | Answering telephone using three-party call service | |||
1998 | |||||
| 192 | 5826193 | Method and apparatus of facilitating interchanging the use of a mobile station and a permanently wired telephone set | |||
| 193 | 5805691 | System and method for safely and efficiently redirecting a telephone call | |||
| 194 | 5797092 | Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon detection of predetermined tone | |||
| 195 | 5796812 | Method for transferring call-specific data between called parties | |||
| 196 | 5761277 | personal mobile communication system | |||
| 197 | 5757904 | Context-sensitive presentation of information to call-center agents | |||
| 198 | 5754638 | Multi-call simultaneous transfer system and switchboard | |||
| 199 | 5742675 | Method and apparatus for automatically distributing calls to available logged-in call handling agents | |||
| 200 | 5737700 | Providing assistance to a mobile telephone subscriber travelling from a location to a desired location | |||
| 201 | 5724419 | Call overflow system and method for an automatic call distribution system | |||
| 202 | 5724418 | Call distributor | |||
| 203 | 5712902 | Telecommunications answering feature method and apparatus | |||
| 204 | 5706329 | Personal mobile communication system having meet-me bridge reconnect feature | |||
1997 | |||||
| 205 | 5684870 | Method and system for transferring calls and call-related data between a plurality of call centers | |||
| 206 | 5631953 | Circuit arrangement for integration of EDP systems in the utilization of telephone systems | |||
| 207 | 5627827 | Automatic service cutover for ISDN private exchange | |||
| 208 | 5621731 | Private exchange for ISDN | |||
| 209 | 5617471 | Telecommunications system for transferring a telephone call | |||
| 210 | 5602910 | Control apparatus for switching station connections using a holding tone | |||
1996 | |||||
| 211 | 5590187 | Call transfer with automatic return | |||
| 212 | 5588045 | Voice/data transfer method and apparatus utilizing an alternate line | |||
| 213 | 5557668 | Call distribution system with distributed control of calls and data distribution | |||
| 214 | 5557660 | Program-controlled communication system whereby a call request is simultaneously signaled at a plurality of communication terminal equipment | |||
| 215 | 5557658 | Communications marketing system | |||
| 216 | 5555299 | Method and system for transferring calls and call-related data between a plurality of call centers | |||
| 217 | 5546442 | Method and apparatus for use in completing telephone calls | |||
| 218 | 5535208 | Data transmission system and method | |||
| 219 | 5517560 | Call billing and measurement methods for redirected calls | |||
| 220 | 5497415 | Automatic release device for automatically releasing the hold-on setting of an outside line call, and transfer method for an outside line call | |||
| 221 | 5483584 | Pushbutton telephone system | |||
1995 | |||||
| 222 | 5479491 | Integrated voice-mail based voice and information processing system | |||
| 223 | 5459779 | Method for switching telephone calls to information service providers | |||
| 224 | 5444477 | Video telephone system | |||
| 225 | 5436962 | Call transfer arrangement using network services | |||
| 226 | 5432845 | Post answer telephone call redirection or rerouting | |||
| 227 | 5422941 | Extension of centrex services | |||
| 228 | 5410591 | Private branch exchange with resumption of interrupted communication | |||
| 229 | 5392339 | Telephone transfer apparatus using a special signal for transfer in facsimile communication | |||
| 230 | 5392335 | Arrangement for preventing perpetration of toll fraud through an adjunct processor | |||
1994 | |||||
| 231 | 5369695 | Method of redirecting a telephone call to an alternate destination | |||
| 232 | 5325422 | PBX telephone call control system | |||
| 233 | 5297195 | Method and apparatus for automatic telephone scheduling system | |||
1993 | |||||
| 234 | 5247571 | Area wide centrex | |||
| 235 | 5187735 | Integrated voice-mail based voice and information processing system | |||
| 236 | 5181239 | Call tagging user information in a telephonic environment | |||
1992 | |||||
| 237 | 5175761 | Call transfers by voice messaging system (VMS) integrated to a private branch exchange | |||
| 238 | 5128990 | Method for exchanging a buzz signal between keyphone subsets | |||
| 239 | 5095504 | Telephone and telephone system having temporary transfer and hold-release functions | |||
1991 | |||||
| 240 | 5048080 | Control and interface apparatus for telephone systems | |||
| 241 | 5008930 | Customer definable integrated voice/data call transfer technique | |||
| 242 | 5001710 | Customer programmable automated integrated voice/data technique for communication systems | |||
1990 | |||||
| 243 | 4975944 | Method of making call-wait and call-alternation in electronic private branch exchange (EPBX) | |||
| 244 | 4949373 | Host load balancing | |||
| 245 | 4926470 | Telephone call screening circuit | |||
| 246 | 4926461 | Telephone answering machine having call transfer capabilities | |||
| 247 | 4918719 | Elimination of false requests for telephone operator assistance | |||
1989 | |||||
| 248 | 4837804 | Telephone answering voiceprint discriminating and switching apparatus | |||
| 249 | 4805209 | Coordinated transfer of voice and information through a digital switch | |||
1988 | |||||
| 250 | 4783796 | PBX telephone call control system | |||
| 251 | 4759055 | Key telephone system | |||
| 252 | 4747124 | PBX telephone call control system | |||
1987 | |||||
| 253 | 4682345 | Adapter for coupling together two subscribers' lines to a telephone test set | |||
| 254 | 4661975 | Enhanced call-waiting service | |||
| 255 | 4645879 | Call-routing device | |||
1978 | |||||
| 256 | 4125748 | Communication system call transfer arrangement | |||
| 257 | 4072827 | Telephone patching apparatus | |||
1977 | |||||
| 258 | 4002857 | Telephone circuit to eliminate use of a hold button | |||
| © 2017, ПАТ-Инфо, В.И. Карнышев
Дата формирования списка: 03.04.2017 | |||||