СПИСОК патентов США - подгруппа МПК16 H04M3/00
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| № п/п | Номер патента | Название патента | |||
2017 | |||||
| 1 | 9609507 | Method of device-assisted enhanced SIM replacement | |||
| 2 | 9609456 | Methods, devices, and systems for communicating behavioral analysis information | |||
| 3 | 9609136 | Call steering in a call center system | |||
| 4 | 9609135 | Day-level SLA-based routing | |||
| 5 | 9609131 | Activities assignment optimization for multi-skill contact center | |||
| 6 | 9609130 | System and method for managing agent schedules in a contact center | |||
| 7 | 9609129 | System and method for secure transmission of data signals | |||
| 8 | 9609121 | System and method for third party monitoring of voice and video calls | |||
| 9 | 9608968 | Connection architecture for a mobile network | |||
| 10 | 9603123 | Sending smart alerts on a device at opportune moments using sensors | |||
| 11 | 9603117 | Network infrastructure identification | |||
| 12 | 9602983 | Sending messages or performing predefined actions other than unlocking on a mobile device using unlocking mechanism | |||
| 13 | 9602923 | Estimating a room impulse response | |||
| 14 | 9602922 | Adaptive echo cancellation | |||
| 15 | 9602669 | Call center anxiety feedback processor (CAFP) for biomarker based case assignment | |||
| 16 | 9602668 | Systems and methods for managing multi-tenant callback services | |||
| 17 | 9602667 | Streamlined call management and routing system | |||
| 18 | 9602666 | Silence density models | |||
| 19 | 9602665 | Functions and associated communication capabilities for a speech analytics component to support agent compliance in a call center | |||
| 20 | 9602664 | Method for optimal utilization of an application-controlled queue for calls that is provided in a telecommunication system | |||
| 21 | 9602655 | Ubiquitous connectivity and control system for remote locations | |||
| 22 | 9602344 | Automated establishment of access to remote services | |||
| 23 | 9600789 | Forecasting and scheduling campaigns involving sending outbound communications that generate inbound communications | |||
| 24 | 9596355 | Information providing apparatus and method thereof | |||
| 25 | 9596350 | Virtual interactions in contact center operations | |||
| 26 | 9596349 | Voice and speech recognition for call center feedback and quality assurance | |||
| 27 | 9596338 | Communication device | |||
| 28 | 9596317 | Method and system for delivery of targeted information based on a user profile in a mobile communication device | |||
| 29 | 9596068 | System information update for carrier aggregation | |||
| 30 | 9591464 | Enhanced mobile calling with call purpose | |||
| 31 | 9591137 | System and method for providing contact center services in a hybrid operations environment | |||
| 32 | 9591135 | Rules-based compliance system | |||
| 33 | 9591132 | Method and apparatus for changing a telephone number after entry | |||
| 34 | 9591123 | Echo cancellation | |||
| 35 | 9591117 | Method and system for communication | |||
| 36 | 9590840 | Distributed event delivery | |||
| 37 | 9589244 | Request process optimization and management | |||
| 38 | 9585094 | Apparatus and method for controlling cell density, cell controlling apparatus and wireless communication system | |||
| 39 | 9584990 | Short message service (SMS) response and interpretation application | |||
| 40 | 9584668 | Method and system for a scalable computer-telephony integration system | |||
| 41 | 9584664 | System, method, and computer readable medium for routing an agent to a preferred communications platform | |||
| 42 | 9584659 | Using graphical text analysis to facilitate communication between customers and customer service representatives | |||
| 43 | 9584654 | Method and device for adjusting call volume, and mobile terminal | |||
| 44 | 9584650 | Inter-device communication system, apparatus and control method therefor | |||
| 45 | 9584647 | System and method for remote control of appliances utilizing mobile location-based applications | |||
| 46 | 9584646 | Remote interface device for vehicular remote control | |||
| 47 | 9584645 | Communications with wearable devices | |||
| 48 | 9582654 | Mobile device, and authentication program | |||
| 49 | 9578683 | Communication apparatus and method for displaying MMI | |||
| 50 | 9578589 | Mobile terminal and method for communication control, and electronic device with communication function | |||
| 51 | 9578521 | Method for determining a transmission mode for a cell of a node of a telecommunication network | |||
| 52 | 9578174 | System and method for out-of-band communication with contact centers | |||
| 53 | 9578173 | Virtual assistant aided communication with 3.sup.rd party service in a communication session | |||
| 54 | 9578162 | Telecommunications technology | |||
| 55 | 9578161 | Method for metadata-based collaborative voice processing for voice communication | |||
| 56 | 9578156 | Method and apparatus for operating an electronic device | |||
| 57 | 9578152 | Telephonic-based engagements | |||
| 58 | 9577985 | Provisioning work environments on personal mobile devices | |||
| 59 | 9576339 | Mobile terminal, display device and controlling method thereof | |||
| 60 | 9572019 | Service selection set published to device agent with on-device service selection | |||
| 61 | 9572014 | Service provider activation with subscriber identity module policy | |||
| 62 | 9571954 | Information processing system, information processing method, mobile phone, server, and control methods and control programs thereof | |||
| 63 | 9571656 | Method of distributed aggregation in a call center | |||
| 64 | 9571655 | System and method for scalable interaction prioritization | |||
| 65 | 9571653 | Streamlined call management and routing system | |||
| 66 | 9571650 | Method and system for generating a responsive communication based on behavioral assessment data | |||
| 67 | 9571649 | Method for connecting users with agents based on user values dynamically determined according to a set of rules or algorithms | |||
| 68 | 9571646 | Routing user communications to agents | |||
| 69 | 9571644 | Contact advocate | |||
| 70 | 9571636 | Call center builder platform | |||
| 71 | 9571629 | Detecting driving with a wearable computing device | |||
| 72 | 9571627 | Mobile communication device with public transportation detection for determining hands free mode settings | |||
| 73 | 9571617 | Controlling mute function on telephone | |||
| 74 | 9571477 | Mechanism for facilitating remote access of user and device credentials for remoting device activities between computing devices | |||
| 75 | 9571430 | Systems, methods, and computer program products for automatic mapping between parlay-X short messaging service message element XML encoding and native SMPP protocol data coding scheme | |||
| 76 | 9569782 | Automated customer business impact assessment upon problem submission | |||
| 77 | 9569751 | Mechanism for creation and utilization of an attribute tree in a contact center | |||
| 78 | 9565638 | Mobile terminal device, and control method for mobile terminal device | |||
| 79 | 9565579 | Sampling of device states for mobile software applications | |||
| 80 | 9565552 | System and method for enabling a wireless device with customer-specific services | |||
| 81 | 9565551 | Systems, methods, circuits and associated software for augmenting contact details stored on a communication device with data relating to the contact contained on social networking sites | |||
| 82 | 9565313 | Mutual assistance routing system for improved utilization of customer service resources | |||
| 83 | 9565310 | System and method for message-based call communication | |||
| 84 | 9565308 | System for communication routing | |||
| 85 | 9565298 | Method and device for appending information in a conversation in a voice based networking website | |||
| 86 | 9565296 | Call event tagging and call recording stitching for contact center call recordings | |||
| 87 | 9565293 | Method and device for operating mobile terminal based on sensor, and mobile terminal | |||
| 88 | 9565290 | Method for performing function in call mode and portable electronic device for implementing the method | |||
| 89 | 9565287 | Remote control method and remote control system | |||
| 90 | 9562506 | Method and apparatus for vehicle and mobile device coordination | |||
| 91 | 9560484 | Performance of a location response action | |||
| 92 | 9560218 | Reverse-powered transmission device | |||
| 93 | 9560210 | Telephone call processing modifications related to call acceptance for an incoming call received at a contact center | |||
| 94 | 9560201 | Personalizing communications services using environmental data | |||
| 95 | 9558461 | Task assignments to workers | |||
| 96 | 9554358 | Methods and apparatus for optimizing paging mechanisms using device context information | |||
| 97 | 9553991 | User input driven short message service (SMS) applications | |||
| 98 | 9553990 | Recommended roster based on customer relationship management data | |||
| 99 | 9553989 | Method and computer readable medium for geographic agent routing | |||
| 100 | 9549376 | Electronic device with reduced power consumption | |||
| 101 | 9549292 | Method for detecting context of a mobile device and a mobile device with a context detection module | |||
| 102 | 9549070 | System and method for compatibility-based team formation | |||
| 103 | 9549069 | System and method for generating a call report | |||
| 104 | 9549066 | Toll-free telecommunications management platform | |||
| 105 | 9548883 | Support incident routing | |||
| 106 | 9544785 | Method for provisioning a wireless network | |||
| 107 | 9544762 | Method and system for configuring a device for use over a communication network | |||
| 108 | 9544753 | Communication apparatus | |||
| 109 | 9544438 | Compliance management of recorded audio using speech analytics | |||
| 110 | 9544434 | Method and system for a scalable computer-telephony integration system | |||
| 111 | 9544432 | Dynamic connection distributor | |||
| 112 | 9544422 | Acoustic echo suppression | |||
| 113 | 9544396 | Remote application installation and control for a mobile device | |||
| 114 | 9544274 | User interface for controlling use of a business environment on a mobile device | |||
| 115 | 9544187 | Communication system, management device, network node, and communication method | |||
| 116 | 9542830 | Alert gateway, systems and methods | |||
| 117 | 9542726 | Mobile terminal, display device and controlling method thereof | |||
| 118 | 9542382 | Call flow and discourse analysis | |||
| 119 | 9538366 | Systems and methods of remotely controlling mobile device settings and functionality | |||
| 120 | 9538310 | Associating a particular account configuration during the out of box experience for a mobile device | |||
| 121 | 9538228 | Methods, apparatus, and system for venue-cast | |||
| 122 | 9538009 | Accurate dispositioning of a telephone call by reconciliating cause codes with in-band audio information | |||
| 123 | 9538007 | Customer relationship management system based on electronic conversations | |||
| 124 | 9537989 | Managing features associated with a user equipment based on a location of the user equipment within a vehicle | |||
2016 | |||||
| 125 | 9532255 | Measurement triggers for customer care in a wireless network | |||
| 126 | 9532207 | Vehicle control system and method for controlling same | |||
| 127 | 9532192 | Configurable phone with interactive voice response engine | |||
| 128 | 9531881 | Forecasting and scheduling campaigns involving sending outbound communications that generate inbound communications | |||
| 129 | 9531880 | Optimization in workforce management using work assignment engine data | |||
| 130 | 9531877 | Pacing outbound communications that generate inbound communications | |||
| 131 | 9531876 | Contact center replay | |||
| 132 | 9531875 | Using graphical text analysis to facilitate communication between customers and customer service representatives | |||
| 133 | 9531462 | Wireless communication system, wireless transmitter, and control program for wireless transmitter | |||
| 134 | 9531440 | Provisioning a wireless-capable device for a wireless network | |||
| 135 | 9529651 | Apparatus and method for executing agent | |||
| 136 | 9526044 | Method of configuring dual connectivity to UE in heterogeneous cell deployment | |||
| 137 | 9526019 | Method and system for diagnostics and troubleshooting in home network deployments | |||
| 138 | 9526010 | System for controlling key access using an internet-connected key box device | |||
| 139 | 9525959 | Language selection for user equipment interface during initialization | |||
| 140 | 9525776 | System and method for managing enterprise communications | |||
| 141 | 9525773 | Controlled communication between residents of controlled-environment facilities | |||
| 142 | 9525717 | System for and methods of providing computer telephony integration service oriented architecture | |||
| 143 | 9525640 | System and method for controlling lifespan of interaction requests | |||
| 144 | 9521563 | System, apparatus, and method for controlling access to multiple antennas in mobile devices having multiple SIMs | |||
| 145 | 9521552 | Method and apparatus to use smart phones to securely and conveniently monitor intel pcs remotely | |||
| 146 | 9521258 | Real-time call center call monitoring and analysis | |||
| 147 | 9521257 | Dialing telephone numbers in a contact center based on a dial-type indicator | |||
| 148 | 9521256 | Dialing a telephone number subject to an autodialer prohibition in a contact center | |||
| 149 | 9521249 | Echo path change detector with robustness to double talk | |||
| 150 | 9521245 | Wearable device and method for controlling the same | |||
| 151 | 9521242 | Apparatus and method for automatic call receiving and sending depending on user posture in portable terminal | |||
| 152 | 9521239 | Apparatus and method for automatic discovery and suggesting personalized gesture control based on user's habit and context | |||
| 153 | 9516518 | Method and device for performing MDT measurement configuration | |||
| 154 | 9516491 | Remote device modification | |||
| 155 | 9516169 | Automatic contact center expansion and contraction | |||
| 156 | 9516161 | Artificial call degradation | |||
| 157 | 9516159 | System and method of double talk detection with acoustic echo and noise control | |||
| 158 | 9516126 | Call center call-back push notifications | |||
| 159 | 9512661 | Rain onset detection glazing auto-close | |||
| 160 | 9510188 | Methods providing wireless device subscription information and related network nodes and wireless devices | |||
| 161 | 9510131 | System and method for facilitating inputting of commands to a mobile device | |||
| 162 | 9510128 | Mobile phone locator | |||
| 163 | 9509852 | Audio acoustic echo cancellation for video conferencing | |||
| 164 | 9509847 | System and method for language specific routing | |||
| 165 | 9509846 | Systems and methods of natural language processing to rank users of real time communications connections | |||
| 166 | 9509845 | System and method for pairing agents and callers within a call center | |||
| 167 | 9509844 | System and method for indexing automated telephone systems | |||
| 168 | 9509843 | Method and system for use in alerting owners to property occurrences | |||
| 169 | 9509832 | Recommending preferred ringer settings for a mobile communications device | |||
| 170 | 9509831 | Wireless communications device having a silent mode disabled setting for user contacts | |||
| 171 | 9509827 | Apparatus, system and method of managing at a mobile device execution of an application by a computing device | |||
| 172 | 9509795 | Method and system for tagging data with context data tags in a wireless system | |||
| 173 | 9509567 | Network device configuration by mobile device | |||
| 174 | 9509395 | Wireless software dialer and messaging head | |||
| 175 | 9503836 | Mobile communication system, mobile terminal and controlling method thereof | |||
| 176 | 9503680 | System for optimizing the monetization of outgoing video sessions of a contact center | |||
| 177 | 9503581 | System and method for web-based real time communication with contact centers | |||
| 178 | 9503580 | Computing device assistance for phone based customer service representative interaction | |||
| 179 | 9503569 | Methods and apparatus for performing echo cancellation for a communication device | |||
| 180 | 9503560 | Remote control for mobile applications | |||
| 181 | 9503559 | Mobile terminal and control method | |||
| 182 | 9497620 | Method and system for implementing smart card remote operation based on smart card web server | |||
| 183 | 9497595 | Electronic device and method for controlling the same | |||
| 184 | 9497565 | Interface display method, device, terminal, server and system | |||
| 185 | 9497323 | System and method for call distribution | |||
| 186 | 9497316 | Data communication | |||
| 187 | 9491672 | Timer adaptation based on change of handover parameter | |||
| 188 | 9491565 | Fixed location registration | |||
| 189 | 9491306 | Signal processing control in an audio device | |||
| 190 | 9491295 | System and method for selecting agent in a contact center for improved call routing | |||
| 191 | 9491294 | System and method for marketing attribution in an enterprise | |||
| 192 | 9491249 | Integrating offsite activities related to chat and text messaging with online data records | |||
| 193 | 9489250 | System and method for managing a network infrastructure using a mobile device | |||
| 194 | 9485800 | Session quality display in a wireless communication system | |||
| 195 | 9485765 | Method and device for transmitting and receiving data by using multiple carriers in mobile communication system | |||
| 196 | 9485624 | Transmission of location and directional information associated with mobile communication devices | |||
| 197 | 9485577 | Audio output device | |||
| 198 | 9485360 | Contact center session preservation | |||
| 199 | 9485358 | Information acquisition method, device, and system | |||
| 200 | 9485353 | Method and device for detecting a bridged tap within a telecommunication line | |||
| 201 | 9479923 | Provisioning wireless subscriptions using software-based subscriber identity modules | |||
| 202 | 9479913 | Mobile communication device and communication method | |||
| 203 | 9479630 | Location and time based application management | |||
| 204 | 9479627 | Desktop speakerphone | |||
| 205 | 9477971 | Providing contextual information for spoken information | |||
| 206 | 9477821 | Generic feature-licensing framework | |||
| 207 | 9473957 | Antenna tilt optimization in a wireless communications network | |||
| 208 | 9473880 | Method and apparatus for switching modes | |||
| 209 | 9473879 | Portable device and vehicle control system | |||
| 210 | 9473639 | System and method for agent selection in an enterprise | |||
| 211 | 9473637 | Learning generation templates from dialog transcripts | |||
| 212 | 9473635 | Method and system for managing interactive communications campaigns | |||
| 213 | 9473634 | Management system for using speech analytics to enhance contact center agent conformance | |||
| 214 | 9473632 | System and method to improve self-service experience and optimize contact center resources | |||
| 215 | 9473629 | Communication delivery filter for mobile device | |||
| 216 | 9473616 | Dual-mode communication devices and methods for communicating with an entertainment system | |||
| 217 | 9473213 | Wireless charging method and system, and mobile terminal | |||
| 218 | 9468040 | Multi-channel delivery platform | |||
| 219 | 9467837 | Method and apparatus for non-voice emergency services | |||
| 220 | 9467567 | System, method, and computer program for proactive customer care utilizing predictive models | |||
| 221 | 9467566 | System and method for maximizing efficiency of call transfer speed | |||
| 222 | 9467565 | Supervisory communication system | |||
| 223 | 9466207 | Apparatus and method for remote control in portable communication system | |||
| 224 | 9462210 | Method and system for user interface for interactive devices using a mobile device | |||
| 225 | 9462132 | One-tap conference calling on devices | |||
| 226 | 9462128 | Customer service controller | |||
| 227 | 9462127 | Matching using agent/caller sensitivity to performance | |||
| 228 | 9462116 | Reducing the feedback overhead during crosstalk precoder initialization | |||
| 229 | 9462109 | Methods, systems, and devices for transferring control of wireless communication devices | |||
| 230 | 9461702 | Systems and methods of echo and noise cancellation in voice communication | |||
| 231 | 9456339 | Mobile device monitoring and tracking system | |||
| 232 | 9456337 | Apparatus and method for signaling network capabilities for a wireless device | |||
| 233 | 9456086 | Method and system for matching entities in an auction | |||
| 234 | 9456083 | Configuring contact center components for real time speech analytics | |||
| 235 | 9456074 | System and method of providing voice-message call service | |||
| 236 | 9454772 | Interaction analysis and prioritization of mobile content | |||
| 237 | 9454223 | Apparatus and method for controlling portable terminal | |||
| 238 | 9451483 | Mobile communication system, communication system, control node, call-processing node, and communication control method | |||
| 239 | 9451450 | Postponed carrier configuration | |||
| 240 | 9451437 | System, apparatus, method, and computer-readable recording medium for changing user terminal settings | |||
| 241 | 9451426 | Alert peripheral for notification of events occurring on a programmable user equipment with communication capabilities | |||
| 242 | 9451384 | Mobile terminal control apparatus | |||
| 243 | 9451372 | FM radio system for digital and analog communications for hearing assistance devices | |||
| 244 | 9451089 | Calling center system and calling processing method thereof | |||
| 245 | 9451078 | Universal reconfigurable echo cancellation system | |||
| 246 | 9451077 | Device-based safeguard systems and methods for enhancing driver safety | |||
| 247 | 9450990 | Transmission management system, transmission system, and transmission management system program | |||
| 248 | 9450918 | System and method for automatic data security, back-up and control for mobile devices | |||
| 249 | 9445395 | Suppressing alert messages based on microphone states of connected devices | |||
| 250 | 9445372 | Power management methods and systems for a mobile device | |||
| 251 | 9445369 | Mobile phone having a non-telephone function and timing reset unit | |||
| 252 | 9445350 | Call control system, mobile station and call restriction method | |||
| 253 | 9445303 | Capacity station activation method, wireless communication apparatus and system | |||
| 254 | 9445288 | Setting voice and data priority using a registration message | |||
| 255 | 9445286 | Protocol version negotiation method, mobile terminal, base station and communications system | |||
| 256 | 9444940 | Pseudo agent matching | |||
| 257 | 9444938 | Multiple interaction live monitoring | |||
| 258 | 9444937 | Systems and methods to determine quality of services provided over real-time communication connections | |||
| 259 | 9444926 | Mobile terminal and control method thereof | |||
| 260 | 9439133 | Controlling mobile device calls, text messages and data usage while operating a motor vehicle | |||
| 261 | 9439132 | Method for the conditional transmission of a cellular frame over a network and device for implementing the same | |||
| 262 | 9439061 | Selective prioritization of voice over data | |||
| 263 | 9438737 | Method and system for forwarding or delegating modified mobile device functions | |||
| 264 | 9438735 | Procedure and mechanism for managing a call to a call center | |||
| 265 | 9438734 | System and method for managing a dynamic call flow during automated call processing | |||
| 266 | 9438733 | Methods and systems for data transfer and campaign management | |||
| 267 | 9438720 | Exchanging information via a designated application | |||
| 268 | 9432945 | Managing multiple radio access bearers in a single handset | |||
| 269 | 9432933 | Method and apparatus for controlling a small cell on or off procedure | |||
| 270 | 9432795 | Communication system, terminal, communication method and communication program for terminals while communicating with each other to identify the opposite party | |||
| 271 | 9432517 | Methods, apparatuses, and systems for generating an action item in response to a detected audio trigger during a conversation | |||
| 272 | 9432512 | Cloud agent realizing method and system, and cloud agent server | |||
| 273 | 9432504 | Central call platform | |||
| 274 | 9432439 | System for and method of backing up content for use on a mobile device | |||
| 275 | 9432386 | Mobile point-of-presence for on demand network client services and security | |||
| 276 | 9432219 | Voice energy collision back-off | |||
| 277 | 9432156 | Method and apparatus for activating carriers in a mobile communication system | |||
| 278 | 9430631 | Connection control device establishing connection between portable type mobile terminal and information processing device by wireless communication | |||
| 279 | 9429640 | Obtaining pseudorange information using a cellular device | |||
| 280 | 9426304 | Answering or releasing emergency calls from a map display for an emergency services platform | |||
| 281 | 9426294 | Sending callback text messages from a contact center | |||
| 282 | 9426292 | Call center anxiety feedback processor (CAFP) for biomarker based case assignment | |||
| 283 | 9426291 | Forecasting and scheduling campaigns involving sending outbound communications that generate inbound communications | |||
| 284 | 9426287 | System and method for automatic call scheduling | |||
| 285 | 9426281 | Automatic calling list scheduler | |||
| 286 | 9426279 | Systems and methods for echo cancellation and echo suppression | |||
| 287 | 9426273 | Program expanding system, server for use therein, program expanding method and program managing program | |||
| 288 | 9421864 | Encouraging safe driving using a remote vehicle starter | |||
| 289 | 9420561 | Method for obtaining configuration data and method for providing configuration data, base station device, and network management system | |||
| 290 | 9420496 | Activation sequence using permission based connection to network | |||
| 291 | 9420452 | Wireless device application interaction via external control detection | |||
| 292 | 9420437 | Mobile device communication system | |||
| 293 | 9420432 | Mobile devices control | |||
| 294 | 9420399 | Generic mobile devices customization framework | |||
| 295 | 9420398 | Remotely provisioned wireless proxy | |||
| 296 | 9420327 | User terminal apparatus and UI providing method thereof | |||
| 297 | 9420107 | Service request routing using passive skill certification | |||
| 298 | 9420106 | Methods and systems for assigning priority to incoming message from customer | |||
| 299 | 9420104 | Systems and methods for an omni-channel routing broker | |||
| 300 | 9420101 | System for facilitating loosely configured service worker groups in a dynamic call center environment | |||
| 301 | 9420096 | Unified method and apparatus to simplify telephone area code dialing | |||
| 302 | 9420063 | System and method for prioritizing requests to a SIM | |||
| 303 | 9419689 | Mobile terminal and controlling method thereof | |||
| 304 | 9418664 | System and method of speaker recognition | |||
| 305 | 9418541 | Method of remotely controlling electrical appliances | |||
| 306 | 9414294 | Method for decoupling caller routing services and off-net data acquisition | |||
| 307 | 9414240 | Method and system for managing subscriber identity modules on wireless networks for machine-to-machines applications | |||
| 308 | 9414181 | Device, computer-readable medium, and method for retaining services | |||
| 309 | 9413892 | Distributed hardware/software system for managing agent status in a communication center | |||
| 310 | 9413881 | Identifying recorded call data segments of interest | |||
| 311 | 9413878 | Recording invocation of communication sessions | |||
| 312 | 9413864 | Controlling mute function on telephone | |||
| 313 | 9413436 | Method and apparatus for determining trigger condition for client cooperation in wireless communication system | |||
| 314 | 9408134 | Providing group call priority access in LTE and priority access for user equipments with dual access classes | |||
| 315 | 9408068 | Wireless communication apparatus and user equipment | |||
| 316 | 9408052 | Techniques for power conservation in emergency broadcast message reception | |||
| 317 | 9407767 | Systems and methods for tracking calls responsive to advertisements using back channel messaging and data channel communications | |||
| 318 | 9407761 | Managing communications in a communication network | |||
| 319 | 9407758 | Using a speech analytics system to control a secure audio bridge during a payment transaction | |||
| 320 | 9407757 | System and method for modifying or disabling the ringtone for an incoming call based on the existence or nonexistence of previous calls from the same caller | |||
| 321 | 9401996 | Synchronizing audio signal sampling in a wireless, digital audio conferencing system | |||
| 322 | 9401995 | Method and arrangement for echo cancellation in conference systems | |||
| 323 | 9401991 | System and method to diagnose and improve representative and organizational performance | |||
| 324 | 9401990 | System and method for real-time customized agent training | |||
| 325 | 9401982 | Device capable of notifying operation state change thereof through network and communication method of the device | |||
| 326 | 9400320 | Methods and apparatus for efficient transport and management of a positioning and timing almanac | |||
| 327 | 9398476 | Sampling of device states for mobile software applications | |||
| 328 | 9398443 | System and method of providing mode changes to wireless devices | |||
| 329 | 9398163 | Methods, systems, and computer program products for providing intra-carrier IP-based connections using a common telephone number mapping architecture | |||
| 330 | 9398158 | System and method for managing traffic bursts for a plurality of tenants | |||
| 331 | 9398154 | Communication system for establishing automated call back using queues | |||
| 332 | 9398153 | IP based automatic response service system and method for electronic device | |||
| 333 | 9392531 | Application specific congestion control in a wireless network | |||
| 334 | 9392457 | Method and apparatus for self-activating a mobile device | |||
| 335 | 9392397 | Radio module, application device and method for operating an application device that exchanges application data via a cellular radio communication network | |||
| 336 | 9392395 | Background delivery of device configuration and branding | |||
| 337 | 9392118 | System and method to provide a response to an inquiry | |||
| 338 | 9392117 | Computer-implemented call center architecture and method for optimizing customer experience through in-band expert intervention | |||
| 339 | 9392115 | System and method for contact center activity routing based on agent preferences | |||
| 340 | 9392114 | Systems and method for call center agent performance improvement driven by call reason norms | |||
| 341 | 9392112 | Flow designer for contact centers | |||
| 342 | 9392100 | Emergency assistance requesting device | |||
| 343 | 9390611 | Smart alert system in electronic device | |||
| 344 | 9390426 | Personalized advertisement device based on speech recognition SMS service, and personalized advertisement exposure method based on partial speech recognition SMS service | |||
| 345 | 9386612 | Method and system for establishing a connection between network elements | |||
| 346 | 9386492 | In-device coexistence interference report control method and apparatus of network in mobile communication system | |||
| 347 | 9386446 | Vehicle wireless device status indicator and inhibitor system and method | |||
| 348 | 9386395 | Dynamic loading, unloading, and caching of alternate complete interfaces | |||
| 349 | 9386164 | Systems and methods to establish communication connections via mobile application | |||
| 350 | 9386152 | Intelligent automated agent and interactive voice response for a contact center | |||
| 351 | 9386144 | Real-time customer feedback | |||
| 352 | 9386139 | Method and apparatus for providing an emotion-based user interface | |||
| 353 | 9386138 | Mobile terminal device, operation procedure communication system, and operation communication method | |||
| 354 | 9384446 | Recursive adaptive interaction management system | |||
| 355 | 9384018 | Virtual intelligent platform management interface for hardware components | |||
| 356 | 9380455 | Method and apparatus for supporting machine-type communications with a mobile-originated-only mode | |||
| 357 | 9380404 | Method and apparatus for use in providing context-aware identification of mobile device applications | |||
| 358 | 9380403 | Methods, systems, and computer readable media for provisioning location specific content information to a mobile device | |||
| 359 | 9380163 | System for routing interactions using bio-performance attributes of persons as dynamic input | |||
| 360 | 9380162 | Graphical user interface and method for testing and visually representing telephony state | |||
| 361 | 9380117 | Device and method for radio programming wireless terminal devices | |||
| 362 | 9378475 | Apparatus and method for call center service level prediction and action | |||
| 363 | 9378158 | Universal network interface device | |||
| 364 | 9378031 | Method, terminal and head unit for automatically providing application services using templates | |||
| 365 | 9374723 | Communication management system and communication management method | |||
| 366 | 9374468 | Inbound contact center call disconnect buffer | |||
| 367 | 9374467 | Collaboration system and method | |||
| 368 | 9374446 | Web platform with select-to-call functionality | |||
| 369 | 9369985 | Method for determining a position of a wireless access point, self-moving wireless access point, and self-moving wireless access point combination | |||
| 370 | 9369961 | User equipment, cellular communication network node and method of controlling operation of a user equipment | |||
| 371 | 9369959 | Wirelessly transferring data to a packaged electronic device | |||
| 372 | 9369871 | Remote start systems and methods for an enabled vehicle | |||
| 373 | 9369843 | Extracting pseudorange information using a cellular device | |||
| 374 | 9369823 | System and method for transferring software applications and data between two mobile devices with different operating systems | |||
| 375 | 9369580 | System and method to detect and correct IP phone mismatch in a contact center | |||
| 376 | 9369567 | Mobile terminal and method of controlling external device using the same | |||
| 377 | 9369232 | Apparatus, systems and methods for impulse noise detection and mitigation | |||
| 378 | 9367968 | System and methods for mobile applications using vehicle telematics data | |||
| 379 | 9363734 | System and method for preventing phone functionality while driving | |||
| 380 | 9363721 | In-device coexistence interference report control method and apparatus of network in mobile communication system | |||
| 381 | 9363720 | In-device coexistence interference report control method and apparatus of network in mobile communication system | |||
| 382 | 9363649 | System and method for transmitting and receiving an event message | |||
| 383 | 9363622 | Separation of client identification composition from customization payload to original equipment manufacturer layer | |||
| 384 | 9363363 | Method for controlling mobile terminal having projection function by using headset | |||
| 385 | 9363332 | Communication apparatus, mobile device and storage medium | |||
| 386 | 9362753 | Extended signaling system and method | |||
| 387 | 9357073 | Method and system for routing messages and connecting users associated with live-connected content | |||
| 388 | 9357071 | Method and system for analyzing a communication by applying a behavioral model thereto | |||
| 389 | 9357066 | Increasing contact center efficiency via multi-cast and multi-item presentation | |||
| 390 | 9357058 | Contact center anti-fraud monitoring, detection and prevention solution | |||
| 391 | 9357054 | Determining user's seating position in vehicle using barometer and motion sensors | |||
| 392 | 9356897 | Systems and methods for a provider initialized real-time chat based on detection of a pattern | |||
| 393 | 9356872 | Load balancing of network communications | |||
| 394 | 9356744 | Method for deactivated secondary cell measurement and communications apparatus utilizing the same | |||
| 395 | 9351154 | Wireless advertising to initiate pairing | |||
| 396 | 9351138 | System, method and apparatus for distributed content dissemination | |||
| 397 | 9351095 | Terminal apparatus and method for connecting with a head unit of a vehicle | |||
| 398 | 9350947 | Communication management system, communication system, computer-readable recording medium, and maintenance system | |||
| 399 | 9350865 | Method for connecting a user with an agent based on user interaction of a link of a prior message exchanged between the user and the agent | |||
| 400 | 9350864 | Method and system for specifying and processing telephony sessions | |||
| 401 | 9350861 | Using location based services for determining a calling window | |||
| 402 | 9350836 | Apparatus having a flexible display and method of controlling the same | |||
| 403 | 9348607 | Quiet hours for notifications | |||
| 404 | 9345061 | Remote access to mobile communication devices | |||
| 405 | 9344992 | Systems and methods for detecting and controlling transmission devices | |||
| 406 | 9344875 | Systems, apparatus, and methods for managing information in a smart storage device | |||
| 407 | 9344579 | Variable step size echo cancellation with accounting for instantaneous interference | |||
| 408 | 9344572 | Systems and methods for state information exchange | |||
| 409 | 9344568 | System for communication routing | |||
| 410 | 9344566 | Loyalty structured call routing system | |||
| 411 | 9344248 | Positioning reference signal assistance data signaling for enhanced interference coordination in a wireless communication network | |||
| 412 | 9338761 | Presence-based device mode modification | |||
| 413 | 9338677 | Method for synchronizing state information of a home wireless system | |||
| 414 | 9338643 | Telecommunications device localization and alarm | |||
| 415 | 9338642 | Method and apparatus for processing application program, and mobile terminal therefor | |||
| 416 | 9338621 | Mobile terminal-based webpage layout method and apparatus | |||
| 417 | 9338297 | Setup application for generating custom code | |||
| 418 | 9338296 | System and method for driving a virtual view of agents in a contact center | |||
| 419 | 9338274 | Method of interacting with electronic devices in a locked state and handheld electronic device configured to permit interaction when in a locked state | |||
| 420 | 9336526 | Method for providing support using answer engine and dialog rules | |||
| 421 | 9332583 | Multipoint communication device and method of performing switching from multipoint communication to point-to-point communication | |||
| 422 | 9332446 | Self-configuration of a physical cell identity (PCI) at a cell | |||
| 423 | 9332424 | Centrally managed solution for all device management activities | |||
| 424 | 9332393 | Computational systems and methods for locating a mobile device | |||
| 425 | 9332125 | Method and system for using multiple transceivers for controlling mobile communication device functions | |||
| 426 | 9332123 | Real-time feedback of survey results | |||
| 427 | 9332118 | System and method for call distribution | |||
| 428 | 9332112 | Communications system and method in connection with vehicle | |||
| 429 | 9332104 | Speakerphone control for mobile device | |||
| 430 | 9326318 | Method for scanning services with a multimode communication device | |||
| 431 | 9326109 | Prioritized message notification for mobile communication devices | |||
| 432 | 9325890 | Method and system to control a camera of a wireless device | |||
| 433 | 9325859 | Method for optimising electrical consumption of a residential gateway | |||
| 434 | 9325849 | Customer service routing | |||
| 435 | 9325847 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | |||
| 436 | 9325845 | Method and apparatus for diverting callers to Web sessions | |||
| 437 | 9325844 | System and method for monitoring health of deployment states for a contact center | |||
| 438 | 9325843 | Real-time monitoring of agent adherence | |||
| 439 | 9325836 | Learning guard system | |||
| 440 | 9325829 | Communication apparatus | |||
| 441 | 9325815 | Cordless telephone apparatus and control method of the same | |||
| 442 | 9325661 | System and method for managing a contact center with a graphical call connection metaphor | |||
| 443 | 9319823 | Application control method and apparatus for mobile terminal, earphone device and application control system | |||
| 444 | 9319527 | System and method for providing improved wait time estimates | |||
| 445 | 9319526 | System and method for granting delayed priority access to a resource | |||
| 446 | 9319525 | Best time to call parties having multiple contacts | |||
| 447 | 9319246 | Voice-over-internet protocol (VOIP) application platform | |||
| 448 | 9313750 | Frequency management apparatus and frequency management method in wireless system | |||
| 449 | 9313649 | GSM signalling for M2M communications | |||
| 450 | 9313332 | Routing user communications to agents | |||
| 451 | 9313331 | Systems and methods of introducing beneficial communication latency in contact handling systems | |||
| 452 | 9313327 | Method and apparatus for managing contact information | |||
| 453 | 9313325 | Telephone transmission system, telephone transmission server and display unit | |||
| 454 | 9313296 | Method and system for a hosted mobile management service architecture | |||
| 455 | 9313101 | Method of controlling traffic by time-based policy | |||
| 456 | 9312901 | Apparatus and method for setting up an interface in mobile terminal | |||
| 457 | 9307410 | System and method for controlled wireless unlocking of applications stored on a vehicle electronics system | |||
| 458 | 9307400 | System and method of efficient mobile device network brand customization | |||
| 459 | 9307088 | Networked contact center | |||
| 460 | 9307087 | Server for providing enhanced services to contact center agents | |||
| 461 | 9307086 | Managing interactive communications campaigns with reduced customer-to-agent connection latency | |||
| 462 | 9307085 | System, method, and computer program for predicting at least one reason for a current call received from a customer | |||
| 463 | 9307083 | Systems and methods of parallel media communication in contact handling systems | |||
| 464 | 9307071 | Mobile wireless device incorporating self-detection of operational environment and selective device functionality | |||
| 465 | 9307069 | Home appliance, mobile terminal, and operation method thereof | |||
| 466 | 9301275 | System and method for deploying application programs | |||
| 467 | 9301167 | Efficient cell site outage mitigation | |||
| 468 | 9301164 | Method, system, and terminal for performing system update between mobile communication terminals | |||
| 469 | 9301130 | Base station, method for controlling a communication terminal, communication terminal and method for operating a communication terminal | |||
| 470 | 9301111 | Reconciling contact information between users | |||
| 471 | 9300815 | Power backup system | |||
| 472 | 9300802 | Techniques for behavioral pairing in a contact center system | |||
| 473 | 9300800 | Aural volume feedback in call center | |||
| 474 | 9300789 | Dialling phone numbers | |||
| 475 | 9300786 | Wireless communications device having contact specific silent mode disabling capability for voice and data communications | |||
| 476 | 9300718 | System and method for keyword-based notification and delivery of content | |||
| 477 | 9299359 | Method and an apparatus for voice quality enhancement (VQE) for detection of VQE in a receiving signal using a guassian mixture model | |||
| 478 | 9299343 | Contact center speech analytics system having multiple speech analytics engines | |||
| 479 | 9295102 | Call method of terminal and terminal using call method | |||
| 480 | 9294865 | Enhanced system and method for custom programming of large groups of phones without requiring additional equipment | |||
| 481 | 9294625 | Limiting contact in a networked contact center environment | |||
| 482 | 9294612 | Adjustable mobile phone settings based on environmental conditions | |||
| 483 | 9294608 | Contextual auto-replication in short range wireless networks | |||
| 484 | 9292861 | Methods and systems for routing calls | |||
| 485 | 9288840 | Mobile terminal and controlling method thereof using a blowing action | |||
| 486 | 9288830 | Electronic device capable of communicating with another device | |||
| 487 | 9288755 | Inter-rat coverage determination for energy saving management | |||
| 488 | 9288663 | Terminal device, and communication method and communication module for the same | |||
| 489 | 9288655 | Message control system | |||
| 490 | 9288640 | Method and apparatus for transmitting and receiving message using customized tag | |||
| 491 | 9288326 | Systems and methods for routing a contact to an agent in a contact center | |||
| 492 | 9288325 | Systems and methods for routing callers to an agent in a contact center | |||
| 493 | 9288324 | Call center call-back push notifications | |||
| 494 | 9288322 | Call center system with redundant components and method of operation thereof | |||
| 495 | 9288316 | System and method for eliminating hold-time in phone calls | |||
| 496 | 9288308 | Method for terminating an operation of a CPE device, and respective CPE device using the method | |||
| 497 | 9288078 | Apparatus and methods for managing content exchange on a wireless device | |||
| 498 | 9282514 | Methods and apparatus for intelligent wireless technology selection | |||
| 499 | 9282427 | Wireless network design, commissioning, and controls for HVAC, water heating, and lighting system optimization | |||
| 500 | 9282422 | Method and system for parameter configuration of mobile terminal | |||
| 501 | 9282232 | Collaborative image control | |||
| 502 | 9280637 | Multi-action button for mobile devices | |||
| 503 | 9280483 | Rebranding a portable electronic device while maintaining user data | |||
| 504 | 9277578 | Enabling combinational services in a communications network | |||
| 505 | 9277459 | Method for reporting in wireless communication system and apparatus for supporting same | |||
| 506 | 9277397 | Efficient subscriber device management using profile identifiers | |||
| 507 | 9277375 | Method and apparatus relating to a mood state of a user | |||
| 508 | 9277346 | Termination of service period in wireless network | |||
| 509 | 9277055 | Call mapping systems and methods using variance algorithm (VA) and/or distribution compensation | |||
| 510 | 9277054 | Apparatus and method for integrating computer-telephony and search technology | |||
| 511 | 9277048 | Method and apparatus for network-intelligence-determined identity or persona | |||
| 512 | 9274604 | Electronic device including actuator for providing tactile output | |||
| 513 | 9271324 | Method and apparatus for assisted serving cell configuration in a heterogeneous network architecture | |||
| 514 | 9271219 | In-vehicle communication system, in-vehicle communication apparatus, and mobile communication terminal | |||
| 515 | 9271141 | Method and apparatus for controlling home appliances over LTE | |||
| 516 | 9270942 | Communication management system, communication system, computer-readable recording medium, and maintenance system | |||
| 517 | 9270827 | Dynamic management and redistribution of contact center media traffic | |||
| 518 | 9270826 | System for automatically routing a communication | |||
| 519 | 9270825 | Non-contact stress assessment devices | |||
| 520 | 9264921 | Method and system for measuring network operation related parameters in a mobile communication network | |||
| 521 | 9264862 | Determining exit from a vehicle | |||
| 522 | 9264842 | Secondary open mobile alliance device management platform | |||
| 523 | 9264542 | Personalizing communications services using environmental data | |||
| 524 | 9264535 | Techniques for telecommunications contact management on an end user device | |||
| 525 | 9258758 | Method and apparatus for providing long distance service for roaming mobile telephones | |||
| 526 | 9258423 | Contextual lead generation in an automated communication link establishment and management system | |||
| 527 | 9258414 | Computer-implemented system and method for facilitating agent-customer calls | |||
| 528 | 9258410 | Methods and systems for determining crosstalk for a joining line in a vectored system | |||
| 529 | 9258407 | Portable electronic device having plurality of speakers and microphones | |||
| 530 | 9253807 | Communication apparatus that establishes connection with another apparatus based on displacement information of both apparatuses | |||
| 531 | 9253744 | Method for transmitting information to synchronize a use between a mobile telephone and a receiver | |||
| 532 | 9253629 | Method of handling mobile station identifiers | |||
| 533 | 9253329 | Services via a conference bridge | |||
| 534 | 9253325 | Online technical support management | |||
| 535 | 9253324 | Providing agent availability for an outdial application | |||
| 536 | 9253320 | Implementing a network of intelligent virtual service agents to provide personalized automated responses | |||
| 537 | 9253316 | Recording invocation of communication sessions | |||
| 538 | 9253310 | Outbound effectiveness through management of idle agent pool | |||
| 539 | 9253280 | Mobile device manners propagation and compliance | |||
| 540 | 9247546 | Allocation of resources for device-to-device (D2D) communication and method and apparatus for transmitting and receiving signal on the basis of the resource allocation | |||
| 541 | 9247472 | Method and apparatus for accommodating discontinuous reception in a handover determination | |||
| 542 | 9247403 | Method and apparatus for filtering a mobile high-definition link signal | |||
| 543 | 9247399 | Alert peripheral for notification of events occuring on a programmable user equipment with communication capabilities | |||
| 544 | 9247378 | Method for controlling an HVAC system using a proximity aware mobile device | |||
| 545 | 9247066 | User input drivent short message service (SMS) applications | |||
| 546 | 9247063 | Method and system for personalising responses to customer communications | |||
| 547 | 9247062 | System and method for queuing a communication session | |||
| 548 | 9247061 | Answer based agent routing and display method | |||
| 549 | 9247060 | Call control for web calls | |||
| 550 | 9247059 | Priority token-based interactive voice response server | |||
| 551 | 9247058 | Dynamic connection distributor | |||
| 552 | 9247056 | Identifying contact center agents based upon biometric characteristics of an agent's speech | |||
| 553 | 9247044 | Remote control and call management resource | |||
| 554 | 9247043 | Carrier identity translation for special service calls based on the organization responsible for the special service routing database | |||
| 555 | 9247039 | Mobile terminal and control method for the mobile terminal | |||
| 556 | 9245287 | Method for providing support with associates anywhere and notifications | |||
| 557 | 9245045 | Aggregating missing bibliographic information in a collaborative environment | |||
| 558 | 9244888 | Inferring placement of mobile electronic devices | |||
| 559 | 9241360 | Systems, apparatus, and methods for programmatically associating nearby users | |||
| 560 | 9241074 | Method and system for providing variable dial pattern provisioning in a SIP-based network | |||
| 561 | 9237601 | Mobile device function selection using position in relation to a user | |||
| 562 | 9237460 | Traffic control method and device | |||
| 563 | 9237439 | Method and apparatus for configuring service settings for a mobile subscriber | |||
| 564 | 9237426 | Device messaging attack detection and control system and method | |||
| 565 | 9237234 | System and method for modifying parameters in a contact center | |||
| 566 | 9237233 | System and method for providing sales and marketing acceleration and effectiveness | |||
| 567 | 9237226 | Controlling echo in a wideband voice conference | |||
| 568 | 9237225 | Apparatus with dynamic audio signal pre-conditioning and methods therefor | |||
| 569 | 9237205 | Mobile device manners propagation and compliance | |||
| 570 | 9235404 | Firmware update system | |||
| 571 | 9232476 | Task management across low-power wireless communications | |||
| 572 | 9232341 | Customized application for proximity transactions | |||
| 573 | 9232064 | Contact center agent training trajectory | |||
| 574 | 9232063 | Call flow and discourse analysis | |||
| 575 | 9232060 | Management of contact lists | |||
| 576 | 9232053 | Extended hot desking features for multi-device users | |||
| 577 | 9232046 | System and method for controlling mobile services using sensor information | |||
| 578 | 9232042 | Method and system for utilizing and modifying user preference information to create context data tags in a wireless system | |||
| 579 | 9232037 | Single action sensory prompt interface utilising binary state time domain selection protocol | |||
| 580 | 9230271 | Queue management | |||
| 581 | 9229903 | Providing vehicle operating information using a wireless device | |||
2015 | |||||
| 582 | 9226134 | Method and system for installation and configuration of a femtocell | |||
| 583 | 9226101 | Federated bluetooth device network with roaming capability | |||
| 584 | 9226096 | Call relay function support system and method | |||
| 585 | 9226092 | Method and system for a distributed configurable transceiver architecture and implementation | |||
| 586 | 9225835 | Call center services system and method | |||
| 587 | 9225834 | Contact center skills modeling using customer relationship management (CRM) incident categorization structure | |||
| 588 | 9225833 | Management system for using speech analytics to enhance contact center agent conformance | |||
| 589 | 9220068 | Power saving method, apparatus and communication terminal | |||
| 590 | 9219987 | Automatic seamless context sharing across multiple devices | |||
| 591 | 9219958 | Systems and methods for acoustic echo cancellation with wireless microphones and speakers | |||
| 592 | 9219819 | Load balancing and sharing of contextual information in a multi-vendor and/or multiple contact center environment | |||
| 593 | 9219818 | Followup of customer service agents | |||
| 594 | 9219817 | Method and system for managing interactive communications campaigns | |||
| 595 | 9219813 | Provisioning work environments on personal mobile devices | |||
| 596 | 9219811 | Mode changing of a mobile communications device and vehicle settings when the mobile communications device is in proximity to a vehicle | |||
| 597 | 9219797 | Method and system for a hosted mobile management service architecture | |||
| 598 | 9219773 | Method of measuring call delay time | |||
| 599 | 9218164 | System and method for mobile application development using mobile devices | |||
| 600 | 9215640 | Apparatus and method for use in a communication network | |||
| 601 | 9215547 | Multi IMSI system and method | |||
| 602 | 9215327 | Methods and apparatuses for multi-channel acoustic echo cancelation | |||
| 603 | 9215323 | Selective mapping of callers in a call center routing system | |||
| 604 | 9215322 | Intelligent communication routing system and method | |||
| 605 | 9215320 | System and method for indexing automated telephone systems | |||
| 606 | 9215313 | Admission control of a communication system | |||
| 607 | 9210580 | Network node control for plurality of clusters for managing characteristics | |||
| 608 | 9210566 | Method and apparatus for automatically adjusting the operation of notifications based on changes in physical activity level | |||
| 609 | 9210560 | Systems and methods for a cellular enabled content playback device | |||
| 610 | 9210529 | Location-based application program management | |||
| 611 | 9210504 | Processing audio signals | |||
| 612 | 9210358 | Dual-mode communication devices and methods for communicating with an entertainment system | |||
| 613 | 9210266 | System and method for web-based real time communication with optimized transcoding | |||
| 614 | 9210265 | Exploring multiple contact channels to determine potential for reaching customers | |||
| 615 | 9210261 | Systems and methods of transferring user information to different devices | |||
| 616 | 9210260 | Controlling communications between a mobile device and a base station | |||
| 617 | 9210108 | Systems, methods, and computer program products for automatic mapping between Parlay-X short messaging service message element XML encoding and native SMPP protocol data coding scheme | |||
| 618 | 9208513 | Automated branding of generic applications | |||
| 619 | 9208465 | System and method for enhancing call center performance | |||
| 620 | 9208455 | Wireless terminal device, communication system, and control method of wireless terminal device | |||
| 621 | 9208390 | Intra-vehicular mobile device management | |||
| 622 | 9204469 | Duplicate connection detection for devices using random addresses | |||
| 623 | 9204304 | Electronic terminals and control methods thereof | |||
| 624 | 9204286 | System and method of branding and labeling a mobile device | |||
| 625 | 9203950 | Mobile terminal and event processing method | |||
| 626 | 9203877 | Method for mobile terminal to process text, related device, and system | |||
| 627 | 9198113 | App for preventing phone functionality while driving | |||
| 628 | 9198027 | Generic mobile devices customization framework | |||
| 629 | 9198025 | High-capacity SIM storage control | |||
| 630 | 9197752 | Method for designing an automated speech recognition (ASR) interface for a customer call center | |||
| 631 | 9197751 | Rules-based compliance system | |||
| 632 | 9197750 | Method for automated handling of outbound contacts requiring assured connection to a live agent | |||
| 633 | 9197479 | Systems and methods to manage a queue of people requesting real time communication connections | |||
| 634 | 9196254 | Method for implementing quality control for one or more components of an audio signal received from a communication device | |||
| 635 | 9196249 | Method for identifying speech and music components of an analyzed audio signal | |||
| 636 | 9191799 | Sharing data between wireless switches system and method | |||
| 637 | 9191794 | Method and apparatus pertaining to Bluetooth#-conveyed voice-based user input | |||
| 638 | 9191513 | System and method for dynamic job allocation based on acoustic sentiments | |||
| 639 | 9191512 | Sending callback text messages from a contact center | |||
| 640 | 9191511 | Agent override of a call answering outcome determination of an outbound call in a contact center | |||
| 641 | 9191509 | Multi-source profile compilation for delivering targeted content | |||
| 642 | 9191506 | Method and apparatus for changing a telephone number after entry | |||
| 643 | 9191494 | Device, system, and method for performing echo cancellation in different modes of a communication device | |||
| 644 | 9191493 | Methods and devices for updating an adaptive filter for echo cancellation | |||
| 645 | 9191276 | Downloadable configuring application for a wireless device | |||
| 646 | 9191073 | Application search system and method for easy operation | |||
| 647 | 9189790 | Customer service controller | |||
| 648 | 9189607 | Mobile phone controls preprocessor | |||
| 649 | 9185239 | Tone advisor, a tone assisting system and a method of associating tones with callers | |||
| 650 | 9185224 | Method and system for managing interactive communications campaigns with call pacing | |||
| 651 | 9185223 | Real time feedback of script logic | |||
| 652 | 9185222 | Identifying escalation events in communication sessions | |||
| 653 | 9185220 | Distributed event delivery | |||
| 654 | 9184887 | Base station and terminal connection method for the base station | |||
| 655 | 9183571 | System and method for providing advertisement data to a mobile computing device | |||
| 656 | 9179491 | Facilitating mobile phone conversations | |||
| 657 | 9179297 | System for safe texting while driving | |||
| 658 | 9179287 | Apparatus and method for managing memory of mobile terminal | |||
| 659 | 9179247 | Systems and methods for locating a mobile communication device | |||
| 660 | 9178999 | Contact center monitoring | |||
| 661 | 9178997 | System and method for simulating virtual queuing of calls | |||
| 662 | 9178989 | Call event tagging and call recording stitching for contact center call recordings | |||
| 663 | 9178985 | System for transporting ethernet frames over very high speed digital subscriber lines | |||
| 664 | 9178977 | Communication terminal | |||
| 665 | 9178914 | Method and apparatus for distributed compositional control of end-to-end media in IP networks | |||
| 666 | 9173212 | Method for communicating in a mobile network | |||
| 667 | 9173115 | Network device configuration by mobile device | |||
| 668 | 9173106 | Efficient cell site outage mitigation | |||
| 669 | 9173086 | Method and apparatus for preventing screen off during automatic response system service in electronic device | |||
| 670 | 9173005 | Displaying information on a TV remote and video on the TV | |||
| 671 | 9172823 | Alarm operation method and mobile terminal supporting the same | |||
| 672 | 9172811 | Method and system for restoring mobile device functions | |||
| 673 | 9172809 | System and method for prioritizing customers and predicting service escalation | |||
| 674 | 9172807 | Techniques for customer relationship management | |||
| 675 | 9172804 | Method of distributed aggregation in a call center | |||
| 676 | 9172802 | Systems and methods for reestablishing terminated telephone calls with an interactive voice response (IVR) system | |||
| 677 | 9172801 | Method and apparatus for event notification | |||
| 678 | 9172798 | Determining calling windows for called telephone numbers | |||
| 679 | 9172791 | Noise estimation algorithm for non-stationary environments | |||
| 680 | 9171322 | Methods and systems for routing calls in a marketing campaign | |||
| 681 | 9171243 | System for managing a digest of biographical information stored in a radio frequency identity chip coupled to a mobile communication device | |||
| 682 | 9167483 | In-device coexistence interference report control method and apparatus of network in mobile communication system | |||
| 683 | 9167400 | Method of using base station signal to quickly set call forwarding and mobile communication terminal | |||
| 684 | 9167372 | Managing a network element | |||
| 685 | 9167213 | Apparatus and method for video display and control for portable device | |||
| 686 | 9167095 | Call center agent management | |||
| 687 | 9167093 | System and method for real-time process management | |||
| 688 | 9167072 | Mobile terminal and method of controlling the same | |||
| 689 | 9162574 | In-vehicle tablet | |||
| 690 | 9161318 | Configuring power distribution within cooperation areas of cellular communication networks | |||
| 691 | 9161210 | Power setting | |||
| 692 | 9161208 | System for selectively disabling cell phone text messaging function | |||
| 693 | 9161154 | System and method of triggering and executing active content on a recipient device | |||
| 694 | 9160859 | Method and system for dynamic configuration for mobile communication device functions | |||
| 695 | 9160857 | Method for the operation of a system and system for the administration of calls to a call center | |||
| 696 | 9160856 | Processing telephone calls | |||
| 697 | 9160855 | System and method for call and data matching in a contact center | |||
| 698 | 9160854 | Reviewing call checkpoints in agent call recordings in a contact center | |||
| 699 | 9160853 | Dynamic display of real time speech analytics agent alert indications in a contact center | |||
| 700 | 9160852 | Real-time call center call monitoring and analysis | |||
| 701 | 9160823 | Handheld electronic device that has a keypad which can be rendered ineffective, and associated method | |||
| 702 | 9159233 | System including vehicle location alert based communication with a vehicle audio entertainment system and related methods | |||
| 703 | 9159054 | System and method for providing guidance to persuade a caller | |||
| 704 | 9155100 | Radio resource allocation mechanism | |||
| 705 | 9155032 | System, method, and apparatus for determining a network interface preference policy | |||
| 706 | 9154956 | System and method for managing individual use of a mobile telecommunications account | |||
| 707 | 9154911 | Selective delivery of presence messages for wireless communication devices | |||
| 708 | 9154905 | Short-range wireless communication apparatus | |||
| 709 | 9154627 | Activities assignment optimization for multi-skill contact center | |||
| 710 | 9154625 | System for communication routing | |||
| 711 | 9154619 | Method and apparatus for monitoring telephone status | |||
| 712 | 9154616 | Wearable capture and communication | |||
| 713 | 9148805 | Small cell base station DTX mode | |||
| 714 | 9148792 | Dynamic certification system for wireless spectrum sharing | |||
| 715 | 9148770 | Identification of static position witnesses to a PSAP emergency | |||
| 716 | 9148762 | Safecell 360.TM. wireless policy enforcement management (WPEM) solution | |||
| 717 | 9148744 | Network data optimization | |||
| 718 | 9148520 | Low complexity tone/voice discrimination method using a rising edge of a frequency power envelope | |||
| 719 | 9148513 | Method for receiving forwarded or delegated mobile device functions | |||
| 720 | 9148511 | Methods and systems for assessing the efficiency of call center operations | |||
| 721 | 9148509 | Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and users | |||
| 722 | 9148450 | Method and apparatus for controlling telephony service using virtual network computing | |||
| 723 | 9143966 | Remote access to a wireless device | |||
| 724 | 9143924 | Segmented customization payload delivery | |||
| 725 | 9143921 | Communicating physical layer wireless parameters over an application programming interface | |||
| 726 | 9143910 | Method and system for remote wipe through voice mail | |||
| 727 | 9143896 | Systems and methods for providing a distributed mobile call center for a service establishment | |||
| 728 | 9143894 | Method and system for proximity and context based deduction of position for a GPS enable computing device | |||
| 729 | 9143883 | Method and system for improving performance in discovery stage of fast roaming | |||
| 730 | 9143609 | Digital telecommunications call management and monitoring system | |||
| 731 | 9143607 | Communication system | |||
| 732 | 9143602 | Methods and systems to ensure that the user of a touch or keypad operated device within a moving vehicle must use two hands for device operation | |||
| 733 | 9137836 | Inter-device communication authorization and data sniffing in wireless communication systems | |||
| 734 | 9137702 | Methods and devices for multipoint transmission | |||
| 735 | 9137622 | Enforcement of regulatory guidelines associated with a drive mode of a vehicle | |||
| 736 | 9137371 | Leads processing engine | |||
| 737 | 9137370 | Call center input/output agent utilization arbitration system | |||
| 738 | 9137369 | Mapping ISDN cause codes in a contact center for improved tracking of call attempts | |||
| 739 | 9137367 | Systems and methods for representative credit predicated upon relationship development | |||
| 740 | 9137366 | Maintaining a work schedule | |||
| 741 | 9137365 | Systems and methods of serial media communication in contact handling systems | |||
| 742 | 9137355 | Method and apparatus for enabling collaberative interactions among devices on a peer-to-peer network | |||
| 743 | 9137343 | Unified method and apparatus to simplify telephone area code dialing | |||
| 744 | 9135668 | Contact center routing using characteristic mapping | |||
| 745 | 9135638 | Software program and method for offering promotions on a phone | |||
| 746 | 9134989 | System and method for updating dataset versions resident on a wireless device | |||
| 747 | 9134952 | Terminal and control method thereof | |||
| 748 | 9131377 | Method and apparatus for unlocking operating system | |||
| 749 | 9131359 | Method for remotely controlling portable terminal and system therefor | |||
| 750 | 9131067 | System and method for out-of-band communication with contact centers | |||
| 751 | 9131065 | Device capable of notifying operation state change thereof through network and communication method of the device | |||
| 752 | 9131053 | Method and system for improving call-participant behavior through game mechanics | |||
| 753 | 9131047 | Local intercept methods, such as applications for providing customer assistance for training, information calls and diagnostics | |||
| 754 | 9130898 | Transmitting utility usage data via a network interface device | |||
| 755 | 9130895 | Automatic integrated escalation in a unified messaging system | |||
| 756 | 9129265 | Call efficiency indicator | |||
| 757 | 9125113 | Device mobility based scanning period control | |||
| 758 | 9125000 | Location-aware mobile application management | |||
| 759 | 9124997 | Apparatus and method for remotely controlling in mobile communication terminal | |||
| 760 | 9124719 | Devices, systems and methods for managing custom alpha tags | |||
| 761 | 9124711 | Apparatus and method for controlling built-in microphone of portable terminal | |||
| 762 | 9124710 | Apparatus and method for controlling built-in microphone of portable terminal | |||
| 763 | 9124702 | Strategy pairing | |||
| 764 | 9124701 | Method and system for automatically routing a telephonic communication | |||
| 765 | 9124699 | Systems and methods for expert communications | |||
| 766 | 9124698 | Virtual calling modes | |||
| 767 | 9124696 | Customer-enabled evaluation and control of communication center agent contact | |||
| 768 | 9124694 | Method and apparatus for intent prediction and proactive service offering | |||
| 769 | 9124553 | System and method for automatic data security back-up and control for mobile devices | |||
| 770 | 9122392 | Mobile terminal, display device and controlling method thereof | |||
| 771 | 9122302 | Automatic garage door automatic monitoring and controlling system based on the internet of things concept and near field communication (NFC) technology | |||
| 772 | 9122256 | Method of operating a mobile control unit of a home-automation installation | |||
| 773 | 9119054 | Communication systems and methods | |||
| 774 | 9119053 | Methods and apparatus for use in switching user account data and operations between two different mobile communication devices | |||
| 775 | 9118775 | Mobile terminal and method of controlling operation of the mobile terminal | |||
| 776 | 9118765 | Agent skill promotion and demotion based on contact center state | |||
| 777 | 9118764 | Method and system to determine and employ best contact opportunity | |||
| 778 | 9118763 | Real time feedback proxy | |||
| 779 | 9118761 | Computing device assistance for phone based customer service representative interaction | |||
| 780 | 9118757 | System and method for mapping a private branch exchange system | |||
| 781 | 9118701 | System and method for remote asset management | |||
| 782 | 9118624 | Distributed hardware/software system for managing agent status in a communication center | |||
| 783 | 9117188 | Method and system for multimedia contact routing | |||
| 784 | 9113107 | Interactive advertising and program promotion in an interactive television system | |||
| 785 | 9112997 | Method, apparatus and program for providing user-selected alerting signals in telecommunications devices | |||
| 786 | 9112993 | Shower transmitter/receiver speaker systems | |||
| 787 | 9112976 | Parking and routing network calls and sessions | |||
| 788 | 9112975 | System and method for web-based real time communication with contact centers | |||
| 789 | 9112974 | Checkpoint widget for indicating checkpoint status information to an agent in a contact center | |||
| 790 | 9112973 | System and method to diagnose and improve representative and organizational performance | |||
| 791 | 9112971 | Method and system for simultaneously managing a plurality of simulated real-time conversations | |||
| 792 | 9112951 | Acoustic echo suppression | |||
| 793 | 9112918 | Multi-mode user device and network-based control and monitoring | |||
| 794 | 9112778 | Communication control system and communication control method | |||
| 795 | 9107188 | Quality of Service (QoS) acquisition and provisioning within a wireless communications system | |||
| 796 | 9107183 | Providing group call priority access in LTE and priority access for user equipments with dual access classes | |||
| 797 | 9107093 | Method for detecting context of a mobile device and a mobile device with a context detection module | |||
| 798 | 9107056 | Small cell activation procedure | |||
| 799 | 9107024 | Communication system, information processing apparatus, mobile terminal, and input method | |||
| 800 | 9106749 | Virtual call center manager | |||
| 801 | 9106746 | System and method for controlling calls for contact centers | |||
| 802 | 9106744 | Interactive content for click-to-call calls | |||
| 803 | 9106724 | Communication aggregation | |||
| 804 | 9106632 | Provisioning by delivered items | |||
| 805 | 9100911 | Inter-rat coverage determination for energy saving management | |||
| 806 | 9100790 | Automating actions with a phone network based upon scanned wireless signals | |||
| 807 | 9100769 | System and method of storing service brand packages on a mobile device | |||
| 808 | 9100631 | Dynamic picture quality control | |||
| 809 | 9100486 | Managing transaction complexity in a contact center | |||
| 810 | 9100483 | Properly ascertaining shift-related work deficiencies of contact center agents | |||
| 811 | 9100482 | Mobile monitoring for supervisors | |||
| 812 | 9100480 | Adjustment of contact routing decisions to reward agent behavior | |||
| 813 | 9100479 | Answering machine detection | |||
| 814 | 9100466 | Method for processing an audio signal and audio receiving circuit | |||
| 815 | 9098862 | Systems and methods for query input via telephony devices | |||
| 816 | 9094849 | Communication of data using independent downlink and uplink connections | |||
| 817 | 9094848 | Base station apparatus and transmission control method | |||
| 818 | 9094809 | Technique for managing activity states for multiple subscriptions in a terminal device | |||
| 819 | 9094531 | Communication device | |||
| 820 | 9094515 | Method and apparatus for using a search engine advantageously within a contact center system | |||
| 821 | 9094514 | Aural volume feedback in call center | |||
| 822 | 9094512 | Determining appropriate course for representative working to recover payment in arrears | |||
| 823 | 9094506 | Systems and methods to connect members of a social network for real time communication | |||
| 824 | 9094503 | Methods and apparatus for contact information representation | |||
| 825 | 9094500 | Controlled communication between residents of controlled-environment facilities | |||
| 826 | 9094432 | Information processing apparatus, information processing method, program, and power storage apparatus management system | |||
| 827 | 9092733 | Recursive adaptive interaction management system | |||
| 828 | 9088861 | Method and apparatus for bearer and server independent parental control on smartphone, managed by smartphone | |||
| 829 | 9088665 | Context awareness for a mobile communication device | |||
| 830 | 9088659 | Method and apparatus for provisioning contact handling resources in a contact center | |||
| 831 | 9088657 | System and method of automated order status retrieval | |||
| 832 | 9088652 | System and method for speech-enabled call routing | |||
| 833 | 9088650 | Predictive dialing based on simulation | |||
| 834 | 9088649 | Systems and methods for customer contact | |||
| 835 | 9088648 | System and method for effecting prearranged notification following placing of a call using a predetermined number | |||
| 836 | 9088537 | Apparatus and method for executing agent | |||
| 837 | 9088306 | Provisioning a wireless-capable device for a wireless network | |||
| 838 | 9084264 | Method and apparatus for small cell configuration in a heterogeneous network architecture | |||
| 839 | 9084131 | Data cut-over method and apparatus | |||
| 840 | 9084085 | Method and system for changing operation mode of portable terminal | |||
| 841 | 9083817 | Method for controlling surrounding device and communication device and computer-readable medium using the same | |||
| 842 | 9083815 | System and method for account setup for mobile devices, such as an e-mail account setup | |||
| 843 | 9083806 | Method of bootstrapping contact center | |||
| 844 | 9083805 | System and method for providing service by a first agent while waiting for a second agent | |||
| 845 | 9083800 | Agent-centric processing of prioritized outbound contact lists | |||
| 846 | 9083799 | Workflow management in contact centers | |||
| 847 | 9083791 | Web-hosted framework for mobile applications | |||
| 848 | 9083783 | Detecting double talk in acoustic echo cancellation using zero-crossing rate | |||
| 849 | 9083776 | Echo mitigation in a conference call | |||
| 850 | 9081906 | Office system comprising a telephony application | |||
| 851 | 9078197 | Method of handling access network discovery and selection function and related communication device | |||
| 852 | 9078159 | Data collection method, mobile terminal and data storage device | |||
| 853 | 9078152 | Programmable communicator | |||
| 854 | 9078123 | Systems and methods for determining network information on mobile devices | |||
| 855 | 9078122 | Method and apparatus of providing messaging service and callback feature to mobile stations | |||
| 856 | 9078120 | Method and apparatus for determining mobility parameters based on neighboring access points | |||
| 857 | 9077805 | System for communication routing | |||
| 858 | 9077804 | Interaction management | |||
| 859 | 9077803 | System for facilitating loosely configured service worker groups in a dynamic call center environment | |||
| 860 | 9077657 | Intelligent cellular communications gateway device, system, and method | |||
| 861 | 9075716 | Remote issue logging and reporting of mobile station issues and diagnostic information to manufacturer | |||
| 862 | 9072027 | Methods and apparatuses for facilitating D2D bearer switching | |||
| 863 | 9071958 | Systems and methods to remotely restrict the use of mobile device | |||
| 864 | 9071950 | Systems and methods of call-based data communication | |||
| 865 | 9071939 | Methods and apparatuses for context determination | |||
| 866 | 9071924 | Systems and methods for digital forensic triage | |||
| 867 | 9071699 | Apparatus and method for automatic call receiving and sending depending on user posture in portable terminal | |||
| 868 | 9071688 | Method and system for managing interactive communications campaigns with call pacing | |||
| 869 | 9071687 | Outbound time window indicators | |||
| 870 | 9066211 | Decision support | |||
| 871 | 9065915 | Sending callback text messages from a contact center | |||
| 872 | 9065897 | System and method for blocking unauthorized outgoing call on a communication network | |||
| 873 | 9065887 | Method, apparatus, and system for reducing power consumption on xDSL subscriber board | |||
| 874 | 9065886 | System and method for the application of an LMS method to updating an echo canceller in a multicarrier transceiver | |||
| 875 | 9065830 | Network recording and speech analytics system and method | |||
| 876 | 9064496 | Parallel signal processing system and method | |||
| 877 | 9064356 | System of stacked devices | |||
| 878 | 9060355 | Message handling | |||
| 879 | 9060262 | Method and apparatus of providing messaging service and callback feature to mobile stations | |||
| 880 | 9060260 | Method and apparatus for tailoring electronic content retrieval according to wireless communication device capabilities | |||
| 881 | 9060064 | System for routing interactions using bio-performance attributes of persons as dynamic input | |||
| 882 | 9060062 | Clustering and classification of recent customer support inquiries | |||
| 883 | 9060009 | Network-extended data storage for mobile applications | |||
| 884 | 9055158 | Vehicular apparatus, mobile phone, and instrument coordination system | |||
| 885 | 9055150 | Skills based routing in a standards based contact center using a presence server and expertise specific watchers | |||
| 886 | 9055145 | Recovery of DTMF tones in the presence of periodic interference and obstruction | |||
| 887 | 9055141 | Distinctive ringing | |||
| 888 | 9055140 | Contact center queue priority management method and system | |||
| 889 | 9052192 | Apparatus and method for recognizing zone in portable terminal using earth magnetic field components and images | |||
| 890 | 9049746 | Management of multi-mode wireless devices | |||
| 891 | 9049589 | Dynamically adjusting a data usage plan based on data usage statistics | |||
| 892 | 9049298 | Service request routing using passive skill certification | |||
| 893 | 9049297 | Networked contact center | |||
| 894 | 9049296 | System and method for distributing auto-attendant across user endpoints | |||
| 895 | 9049294 | Methods and systems for speed dialing | |||
| 896 | 9049291 | Intelligent tagging for multimedia call recording purposes using continuous metadata | |||
| 897 | 9049119 | Dynamically configurable mobile device and cellular phones with functions | |||
| 898 | 9042879 | Capacity station activation method, radio communication apparatus, and system | |||
| 899 | 9042877 | System and method for retrofitting a branding framework into a mobile communication device | |||
| 900 | 9042876 | System and method for uploading location information based on device movement | |||
| 901 | 9042875 | Vehicular communication apparatus | |||
| 902 | 9042872 | In-vehicle driver cell phone detector | |||
| 903 | 9042541 | Multi-node predictive dialing for scalability | |||
| 904 | 9042540 | Method for providing support using answer engine and dialog rules | |||
| 905 | 9042539 | Method and apparatus for sending alerts to internet protocol phones | |||
| 906 | 9042372 | Call transfer using session initiation protocol (SIP) | |||
| 907 | 9037127 | Device agent for remote user configuration of wireless network access | |||
| 908 | 9037125 | Detecting driving with a wearable computing device | |||
| 909 | 9037124 | Wireless device application interaction via external control detection | |||
| 910 | 9037119 | Dialing wireless skip-trace numbers in a contact center | |||
| 911 | 9036811 | Dialing a telephone number subject to an autodialer prohibition in a contact center | |||
| 912 | 9036810 | System and method to provide a response to an inquiry | |||
| 913 | 9036809 | Global interpreter/translation services via conference bridge | |||
| 914 | 9036808 | Methods and systems for data transfer and campaign management | |||
| 915 | 9036807 | Method and system for routing messages and connecting users associated with live-connected content | |||
| 916 | 9036806 | Predicting the class of future customer calls in a call center | |||
| 917 | 9036805 | Implementing a network of intelligent virtual service agents to provide personalized automated responses | |||
| 918 | 9036802 | System and method for avoiding hold times on a telephone call | |||
| 919 | 9035744 | Method and apparatus for monitoring and controlling a medical device using a wireless mobile communication device | |||
| 920 | 9035743 | Song selection based upon axial pen pressure | |||
| 921 | 9031598 | Method and apparatus for providing session initiator privilege, priority and presence notification for push-to-talk chat group communications | |||
| 922 | 9031545 | Encouraging safe driving using a remote vehicle starter | |||
| 923 | 9031544 | Status switching method for mobile device | |||
| 924 | 9031225 | Application adapted access device and a method to adapt resynchronization | |||
| 925 | 9031223 | Systems and methods for managing multi-tenant callback services | |||
| 926 | 9031222 | Automatic supervisor intervention for calls in call center based upon video and/or speech analytics of calls | |||
| 927 | 9031221 | System and method for automated voice quality testing | |||
| 928 | 9031214 | System and method of use for indexing automated phone systems | |||
| 929 | 9031212 | Determining a call abandonment rate using a speech analytics system | |||
| 930 | 9031205 | Auto-detection of environment for mobile agent | |||
| 931 | 9031038 | System and method for offloading data in a communication system | |||
| 932 | 9026440 | Method for identifying speech and music components of a sound signal | |||
| 933 | 9026177 | Service mode display on a handheld communication device | |||
| 934 | 9026103 | Information processing apparatus and wireless communication method | |||
| 935 | 9026101 | Methods, systems, and computer program products for schedule management based on locations of wireless devices | |||
| 936 | 9026099 | Mechanisms to improve mobile device roaming in wireless networks | |||
| 937 | 9026098 | Transfer of status information concerning a mobile device via a cloud based service | |||
| 938 | 9025761 | Method and apparatus for assessing the status of work waiting for service | |||
| 939 | 9025760 | Apparatus and method for connecting a translator and a customer | |||
| 940 | 9025758 | Electronic communications system for multinodal expert networks | |||
| 941 | 9025757 | Call mapping systems and methods using bayesian mean regression (BMR) | |||
| 942 | 9025756 | Loyalty structured call routing system | |||
| 943 | 9025736 | Audio archive generation and presentation | |||
| 944 | 9022279 | Method and system for locating an accessory and an application for use with a user device | |||
| 945 | 9020491 | Sharing applications/media between car and phone (hydroid) | |||
| 946 | 9020490 | Method and apparatus for caching | |||
| 947 | 9020489 | System and method for using location information to execute an action | |||
| 948 | 9020488 | Prioritization of wireless terminal measurements | |||
| 949 | 9020487 | Over-the-air content management of wireless equipment in confined-coverage wireless networks | |||
| 950 | 9020486 | Real-time management system for mobile electronic devices | |||
| 951 | 9020483 | Setting voice and data priority using a registration message | |||
| 952 | 9020482 | Preventing driver distraction | |||
| 953 | 9020480 | Method, system and apparatus for configuring a mobile electronic device | |||
| 954 | 9020479 | Single version of a user device modem for use with different wireless carriers | |||
| 955 | 9020466 | Remote profile modification for device recovery assist | |||
| 956 | 9020142 | System and method for generating forecasts and analysis of contact center behavior for planning purposes | |||
| 957 | 9020141 | Processing an outbound call campaign having multiple abandonment rates | |||
| 958 | 9020140 | Telephonic teleservices management | |||
| 959 | 9020139 | Interactive voice response system and method with common interface and intelligent agent monitoring | |||
| 960 | 9020138 | Targeted issue routing | |||
| 961 | 9020137 | Matching using agent/caller sensitivity to performance | |||
| 962 | 9020135 | Dialog compatability | |||
| 963 | 9020134 | System and method for automated assignment of monitoring in a contact center | |||
| 964 | 9020133 | Call occupancy management | |||
| 965 | 9020131 | Contact center call back | |||
| 966 | 9020130 | Automatic integrated escalation in a unified messaging system | |||
| 967 | 9020129 | Methods, systems, and computer program products for providing human-assisted natural language call routing | |||
| 968 | 9020128 | System and method for cost-based automatic call distribution with statistically predictable wait time | |||
| 969 | 9020125 | Recording invocation of communication sessions | |||
| 970 | 9020115 | Inmate communications | |||
| 971 | 9020114 | Systems and methods for detecting a call anomaly using biometric identification | |||
| 972 | 9014722 | Dynamic service binding providing transparent switching of information services having defined coverage regions | |||
| 973 | 9014686 | Provisioning a wireless-capable device for a wireless network | |||
| 974 | 9014685 | Mobile device which automatically determines operating mode | |||
| 975 | 9014683 | Method and apparatus for maintaining user settings for over-the-air upgrades | |||
| 976 | 9014682 | Method and system for retaining synchronization across multiple wireless devices during extended power saving intervals | |||
| 977 | 9014681 | Establishing a communication connection between two devices based on device displacement information | |||
| 978 | 9014680 | Apparatus, and an associated method, by which to activate a wireless device for a temporary period | |||
| 979 | 9014678 | Preventing generation of spurious signals during transmission | |||
| 980 | 9014366 | Determining expected wait time | |||
| 981 | 9014365 | Systems and methods for state information exchange | |||
| 982 | 9014364 | Contact center speech analytics system having multiple speech analytics engines | |||
| 983 | 9014363 | System and method for automatically generating adaptive interaction logs from customer interaction text | |||
| 984 | 9014362 | System and method for processing multi-modal communications within a call center | |||
| 985 | 9008654 | Auto IMSI switch for international roaming | |||
| 986 | 9008646 | Inbound phone control | |||
| 987 | 9008643 | Method and apparatus for supporting machine-type communications with a mobile originated-only mode | |||
| 988 | 9008641 | Detecting a user-to-wireless device association in a vehicle | |||
| 989 | 9008639 | Controlling audio of a device | |||
| 990 | 9008622 | Information processing apparatus and wireless communication module setting method | |||
| 991 | 9008300 | Complex recording trigger | |||
| 992 | 9002413 | Battery cell phone combination | |||
| 993 | 9002404 | Method and system for migrating from coaxial cable to hybrid cable base station installations | |||
| 994 | 9002344 | Phone content service | |||
| 995 | 9002342 | System, apparatus, and method for dynamically customizing and configuring applications | |||
| 996 | 9002341 | Method and system for republishing mobile content | |||
| 997 | 9002340 | Method and apparatus for backup communication services | |||
| 998 | 9002339 | Consumption and capture of media content sensed from remote perspectives | |||
| 999 | 9002338 | Communication device that permits a user to select any of multiple user-selectable communication types for a reply | |||
| 1000 | 9002179 | Use of near field communication (NFC) to transfer DVR timers | |||
| 1001 | 9001993 | Universal queuing for inbound communications | |||
| 1002 | 9001992 | System and method to connect a call | |||
| 1003 | 9001991 | Conveying in-application behavior via a telephone | |||
| 1004 | 9001989 | System and method for a smart dialer | |||
| 1005 | 8995983 | Method of adjusting event prompt degree and mobile electronic device and computer program product using the same | |||
| 1006 | 8995982 | In-car communication between devices | |||
| 1007 | 8995981 | Systems and methods for remote control adaptive configuration | |||
| 1008 | 8995980 | System, method and apparatus for protecting privacy when a mobile device is located in a defined privacy zone | |||
| 1009 | 8995979 | MEID-based paging to reach de-activated telematics modules | |||
| 1010 | 8995978 | Emergency call capable wireless device provisioning | |||
| 1011 | 8995971 | Mobile communication terminal and web page control method thereof | |||
| 1012 | 8995648 | Processing an outbound call campaign having multiple abandonment rates | |||
| 1013 | 8995647 | Method and apparatus for routing a call using a hybrid call routing scheme with real-time automatic adjustment | |||
| 1014 | 8995645 | System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer call | |||
| 1015 | 8995644 | System and method for exposing customer availability to contact center agents | |||
| 1016 | 8995643 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | |||
| 1017 | 8990366 | Method and apparatus for remote modification of system configuration | |||
| 1018 | 8989728 | Connection architecture for a mobile network | |||
| 1019 | 8989727 | System and method for proximity area networking for mobile gaming | |||
| 1020 | 8989726 | Device call notification extensions | |||
| 1021 | 8989724 | Method of managing incoming commands related to contactless applications within a wireless apparatus such as an NFC enabled mobile phone | |||
| 1022 | 8989707 | System and method for provisioning a wireless device to only be able to access network services within a specific location | |||
| 1023 | 8989370 | Customizable call center dialing system, method and computer program product | |||
| 1024 | 8989369 | Using media server control markup language messages to dynamically interact with a web real-time communication customer care | |||
| 1025 | 8989368 | Method and apparatus of analyzing customer call data and related call information to determine call characteristics | |||
| 1026 | 8989367 | System and method for monitoring health of deployment states for a contact center | |||
| 1027 | 8983550 | Address book management method and user interface | |||
| 1028 | 8983543 | Methods and apparatus for managing data within a secure element | |||
| 1029 | 8983539 | Smart watch, display device and method of controlling therefor | |||
| 1030 | 8983504 | Systems for and methods of determining likelihood of relocation of reference points in a positioning system | |||
| 1031 | 8983449 | End user controlled temporary mobile phone service device swapping system and method | |||
| 1032 | 8983448 | In-device coexistence interference report control method and apparatus of network in mobile communication system | |||
| 1033 | 8983447 | Methods, systems and devices for dynamic HPLMN configuration | |||
| 1034 | 8983446 | Systems and methods for the detection and allowance of transmission facilities | |||
| 1035 | 8983445 | Smart data connections for mobile devices | |||
| 1036 | 8983444 | Method for controlling portable device by using humidity sensor and portable device thereof | |||
| 1037 | 8983443 | Method for managing multiple radio access bearers in a single handset | |||
| 1038 | 8983442 | Techniques and apparatus to manage power in wireless device | |||
| 1039 | 8983055 | Quality review of contacts between customers and customer service agents | |||
| 1040 | 8983054 | Method and system for automatically routing a telephonic communication | |||
| 1041 | 8983053 | Customer service controller | |||
| 1042 | 8977306 | Permission based text messaging | |||
| 1043 | 8977251 | Transferring content to a mobile device | |||
| 1044 | 8977240 | Method for the control and evaluation of a message traffic of a communication unit by means of a first network unit within a mobile radio system, pertaining communication unit and first network unit | |||
| 1045 | 8977229 | Emergency call notification for network services | |||
| 1046 | 8976955 | System and method for tracking web interactions with real time analytics | |||
| 1047 | 8976954 | Recording invocation of communication sessions | |||
| 1048 | 8976953 | Systems and methods of controlling confidential communication in contact handling systems | |||
| 1049 | 8976949 | Central call platform | |||
| 1050 | 8971915 | Systems for and methods of determining likelihood of mobility of reference points in a positioning system | |||
| 1051 | 8971870 | Mobile terminal device, and control method for mobile terminal device | |||
| 1052 | 8971869 | Mobile device that activates upon removal from storage | |||
| 1053 | 8971868 | Mobile device that activates upon removal from storage | |||
| 1054 | 8971521 | Method for automated handling of outbound contacts requiring assured connection to a live agent | |||
| 1055 | 8971520 | Method for optimizing skill assignment in call center agent applications | |||
| 1056 | 8971518 | System and method for providing customer service | |||
| 1057 | 8971516 | Unified recovery system communication history tracking for payments in arrears | |||
| 1058 | 8971515 | Method to stream compressed digital audio over circuit switched, voice networks | |||
| 1059 | 8966090 | Method, apparatus and computer program product for providing an indication of device to device communication availability | |||
| 1060 | 8965453 | Packet streaming service capability exchange for enhanced peripheral device support | |||
| 1061 | 8965427 | Mobile communication system, mobile station apparatus, base station apparatus, and setting change method | |||
| 1062 | 8965366 | World SIM | |||
| 1063 | 8965356 | Method and apparatus of providing messaging service and callback feature to mobile stations | |||
| 1064 | 8965354 | Playback pause before signal loss of a mobile device | |||
| 1065 | 8965353 | Wireless location optimization | |||
| 1066 | 8965352 | Device with reduced communication-protocol transition time | |||
| 1067 | 8964965 | Smart capture | |||
| 1068 | 8964964 | Interruptible work reassignment | |||
| 1069 | 8964963 | System and method for maximizing efficiency of call transfer speed | |||
| 1070 | 8964962 | Dialog reorder | |||
| 1071 | 8964960 | System and method for interacting with a user via a variable volume and variable tone audio prompt | |||
| 1072 | 8964958 | Grid-based contact center | |||
| 1073 | 8959536 | Method and system for providing applications to various devices | |||
| 1074 | 8958788 | Home electronic apparatus control system, home electronic control apparatus, and wireless home electronic apparatus control terminal | |||
| 1075 | 8958787 | Closing multiple network connections for a user equipment using one message exchange | |||
| 1076 | 8958786 | Mobile device that activates upon removal from storage | |||
| 1077 | 8958543 | Use of inbound call as mechanism to trigger outbound calls to avoid collisions | |||
| 1078 | 8958542 | Followup of customer service agents | |||
| 1079 | 8958541 | Intelligent network-based voice and data recording | |||
| 1080 | 8954050 | User interface for controlling use of a business environment on a mobile device | |||
| 1081 | 8954048 | System and methods for multi-tasking in a clientless mobile phone | |||
| 1082 | 8954047 | Searching for mobile content | |||
| 1083 | 8954046 | Private labeled mobile applications | |||
| 1084 | 8954045 | Method and apparatus for managing resources at a wireless device | |||
| 1085 | 8953775 | System, method, and apparatus for determining effectiveness of advanced call center routing algorithms | |||
| 1086 | 8953774 | Apparatuses, methods and systems for accessing a new customer service representative and for monitoring customer service | |||
| 1087 | 8953773 | Incorporating interactive voice response functions into a work assignment engine script | |||
| 1088 | 8953772 | Agent conferenced IVR | |||
| 1089 | 8949049 | System and method for detecting a device requiring power | |||
| 1090 | 8948798 | Transmission control device, reception control device, and content transceiving system | |||
| 1091 | 8948737 | Communication device and method for switching phone numbers using the same | |||
| 1092 | 8948373 | System and methods for outbound dialing in multi-campaign and blended environment of virtual contact center | |||
| 1093 | 8948372 | Contextual lead generation in an automated communication link establishment and management system | |||
| 1094 | 8948371 | System and method for managing hold times during automated call processing | |||
| 1095 | 8948370 | System and method for telephone call routing using a relational routing matrix | |||
| 1096 | 8948369 | Method and system for optimizing performance within a contact center | |||
| 1097 | 8948368 | System and method for storing call recordings in a call center | |||
| 1098 | 8948349 | Communication apparatus and control method thereof | |||
| 1099 | 8943200 | Method and apparatus for reducing unwanted traffic between peer networks | |||
| 1100 | 8942762 | Adjustment of communication parameters in a coverage area based on prevalence of eCSFB devices in the coverage area | |||
| 1101 | 8942694 | Digital device control system using smart phone | |||
| 1102 | 8942693 | System and method for targeting data processing system(s) with data | |||
| 1103 | 8942691 | Aftermarket telematics unit and method for detecting a target mounting angle thereof | |||
| 1104 | 8942690 | Access control based on receipt of defined information from access terminal | |||
| 1105 | 8942689 | Method and technology for remote administration of wireless devices | |||
| 1106 | 8942369 | Method for providing support services using multi-channel navigator and route sequences | |||
| 1107 | 8938227 | Automatic identification of a vehicle driver based on driving behavior | |||
| 1108 | 8938226 | Reassigned mobile message notifications | |||
| 1109 | 8938225 | Apparatus and method for processing call and message-related events in a wireless terminal | |||
| 1110 | 8938224 | System and method for automatically enabling a car mode in a personal communication device | |||
| 1111 | 8938065 | Real time feedback of script logic | |||
| 1112 | 8938064 | Method and system for assigning tasks to workers | |||
| 1113 | 8938063 | Contact center service monitoring and correcting | |||
| 1114 | 8938062 | Method for accessing service resource items that are for use in a telecommunications system | |||
| 1115 | 8938058 | System and method for providing sales and marketing acceleration and effectiveness | |||
| 1116 | 8938056 | Terminal equipment for providing an additional call processing service, and method for operating same | |||
| 1117 | 8934926 | Efficient acquisition of system information in mobile communication terminals | |||
| 1118 | 8934904 | Method and apparatus for data communication | |||
| 1119 | 8934889 | Standardized control of wireless devices | |||
| 1120 | 8934888 | User terminal, operator server, remote support method and user terminal program | |||
| 1121 | 8934887 | System and method for running mobile devices in the cloud | |||
| 1122 | 8934886 | Mobile apparatus and method of voice communication | |||
| 1123 | 8934884 | Method and device for indoor position resolution | |||
| 1124 | 8929927 | Adjustment of communication parameters in a coverage area based on prevalence of eCSFB devices in the coverage area | |||
| 1125 | 8929923 | Method and device for locating terminal by using base station | |||
| 1126 | 8929877 | Methods and systems for content processing | |||
| 1127 | 8929876 | Mobile to hardware device linking | |||
| 1128 | 8929875 | Wireless communications device having contact specific silent mode disabling capabilities | |||
| 1129 | 8929872 | Management of paging channel monitoring | |||
| 1130 | 8929871 | Methods for reminding a user of a task associated with a communication | |||
| 1131 | 8929537 | Call mapping systems and methods using variance algorithm (VA) and/or distribution compensation | |||
| 1132 | 8929535 | Aural volume feedback in call center | |||
| 1133 | 8929534 | System, method, and computer readable medium for routing an agent to a preferred communications platform | |||
| 1134 | 8929533 | Peer to peer contact center | |||
| 1135 | 8929281 | Methods and apparatus related to peer to peer device | |||
2014 | |||||
| 1136 | 8923861 | Facilitating reselection by a wireless communication device to a first network from a second network after termination of a circuit switched fallback voice call | |||
| 1137 | 8923838 | System, method and computer program product for activating a cellular phone account | |||
| 1138 | 8923837 | Provisioning a telephony network in response to an electronic device attaching to the network | |||
| 1139 | 8923809 | Data rate throttling | |||
| 1140 | 8923505 | Call center with resilient context | |||
| 1141 | 8923504 | Systems and methods for requesting a communication | |||
| 1142 | 8923503 | Servicing calls in call centers based on estimated call value | |||
| 1143 | 8923502 | Customer service system, method, and software program product for responding to queries using natural language understanding | |||
| 1144 | 8923501 | Method and system for managing contacts in a contact center | |||
| 1145 | 8923497 | Redirecting and mirroring of telephonic communications | |||
| 1146 | 8923496 | Admission control of a communication system | |||
| 1147 | 8923281 | Methods and apparatus to perform call screening in a voice over internet protocol (VoIP) network | |||
| 1148 | 8918147 | Mobile terminal device | |||
| 1149 | 8918094 | Systems and method for media transfer | |||
| 1150 | 8918093 | User initiated virtual mobile management | |||
| 1151 | 8918092 | System for managing social group interactions | |||
| 1152 | 8918091 | Wireless communication service using shared service credentials | |||
| 1153 | 8918090 | Timer configuration method and related communication device | |||
| 1154 | 8917862 | Automated response system tuning | |||
| 1155 | 8917861 | Automated voice connection to a best-determined target | |||
| 1156 | 8917860 | Methods and systems for processing and managing communications | |||
| 1157 | 8917859 | Outbound dialing solutions for MPS IVR | |||
| 1158 | 8917858 | Method and apparatus for network based fixed mobile convergence | |||
| 1159 | 8917857 | Method and system for call to role | |||
| 1160 | 8917856 | Call center system and call service implementation method thereof | |||
| 1161 | 8917855 | Systems, methods, devices and arrangements for unified messaging | |||
| 1162 | 8917854 | System to support contextualized definitions of competitions in call centers | |||
| 1163 | 8917853 | Enhanced customer experience through speech detection and analysis | |||
| 1164 | 8917852 | Agent-centric processing of prioritized outbound contact lists | |||
| 1165 | 8917851 | Server for providing enhanced services to contact center agents | |||
| 1166 | 8914445 | System and method for diameter prefix authorization | |||
| 1167 | 8914016 | External interface for a mobile device | |||
| 1168 | 8914015 | Grouping of users for MIMO transmission in a wireless communication system | |||
| 1169 | 8914013 | Device management macros | |||
| 1170 | 8914012 | System and method for monitoring apps in a vehicle to reduce driver distraction | |||
| 1171 | 8914011 | Self-activation through a non-activated device | |||
| 1172 | 8914010 | Method and mobile terminal for controlling application in the mobile terminal | |||
| 1173 | 8914009 | Administration of wireless systems | |||
| 1174 | 8914004 | Apparatus and method of selecting resource of application in wireless terminal | |||
| 1175 | 8913736 | System and method for delivering a contact to a preferred agent after a set wait period | |||
| 1176 | 8913735 | Method and apparatus for network-intelligence-determined identity or persona | |||
| 1177 | 8909950 | Systems and methods of power management | |||
| 1178 | 8909811 | Peer-to-peer telephony recording | |||
| 1179 | 8909533 | Method and apparatus for performing and controlling speech recognition and enrollment | |||
| 1180 | 8909292 | Communication apparatus and method for displaying man-machine interface MMI | |||
| 1181 | 8909212 | Method and apparatus for disclaimer presentation and confirmation | |||
| 1182 | 8909211 | Remote control of devices utilizing a mobile network | |||
| 1183 | 8909210 | Mobile device for access to agricultural services by non-literate and semi-literate users | |||
| 1184 | 8909209 | Apparatus and method for inhibiting portable electronic devices | |||
| 1185 | 8909208 | Method and apparatus for mode driven node monitoring | |||
| 1186 | 8909207 | Proximal device configuration method and system | |||
| 1187 | 8909198 | Customized dialing procedures for outbound calls | |||
| 1188 | 8908856 | Operator evaluation support device and operator evaluation support method | |||
| 1189 | 8908854 | Communications module | |||
| 1190 | 8908853 | Method and device for displaying information | |||
| 1191 | 8903371 | Cellular telephone system and method | |||
| 1192 | 8903370 | Network access credential migration | |||
| 1193 | 8903369 | Methods and apparatus for interference management | |||
| 1194 | 8903368 | Techniques for database updates | |||
| 1195 | 8903367 | Methods and apparatus for enabling backward compatibility in open market handsets | |||
| 1196 | 8903366 | Dynamic switching between software and hardware graphics rendering for power consumption | |||
| 1197 | 8903365 | Mobile device management | |||
| 1198 | 8903081 | Method, apparatus, and system for controlling storage of user input information | |||
| 1199 | 8903080 | Goal-based estimated wait time | |||
| 1200 | 8903079 | Routing callers from a set of callers based on caller data | |||
| 1201 | 8903078 | Communication session assessment | |||
| 1202 | 8903077 | Assignment management apparatus, assignment management method, and assignment management program | |||
| 1203 | 8903076 | External contact center data collection and measurement | |||
| 1204 | 8903075 | Customer/subscriber/user identification via utilized service node/point | |||
| 1205 | 8903069 | Interactive content for click-to-call calls | |||
| 1206 | 8903066 | Portable system for institutional telephone service provision | |||
| 1207 | 8903061 | Storage, processing, and display of service desk performance metrics | |||
| 1208 | 8897897 | Companion control interface for smart devices | |||
| 1209 | 8897764 | Vehicle on-board unit and mobile device linkage system | |||
| 1210 | 8897757 | System and method for automatically answering a call on a communication device | |||
| 1211 | 8897748 | System and method for monitoring message usage | |||
| 1212 | 8897439 | Providing agent availability for an outdial application | |||
| 1213 | 8897438 | Message forwarding based on sender and recipient relationship | |||
| 1214 | 8897437 | Method and system for improving call-participant behavior through game mechanics | |||
| 1215 | 8897183 | System and method for offloading data in a communication system | |||
| 1216 | 8892088 | Systems and methods for handling incoming calls on a media device | |||
| 1217 | 8892087 | Cell phone multimedia controller | |||
| 1218 | 8892086 | Mobile equipment customization using a single manufacturing configuration | |||
| 1219 | 8892085 | Mobile information apparatus and manner mode shifting program | |||
| 1220 | 8892083 | System and method for locking and branding a mobile communication device to a network | |||
| 1221 | 8891754 | Method and system for automatically routing a telephonic communication | |||
| 1222 | 8887155 | System, method and apparatus for managing applications, information and services | |||
| 1223 | 8887129 | Detecting non-touch applications | |||
| 1224 | 8886722 | Universal state-aware communications | |||
| 1225 | 8886174 | Method and system for service provider awareness | |||
| 1226 | 8885814 | Feedback impedance control for driving a signal | |||
| 1227 | 8885813 | Call queuing for location-aware mobile devices | |||
| 1228 | 8885812 | Dynamic customer satisfaction routing | |||
| 1229 | 8880055 | Method and apparatus for using near field communication (NFC) to perform transactions on a mobile device | |||
| 1230 | 8880054 | System and method for remote asset management | |||
| 1231 | 8880053 | Signaling over cellular networks to reduce the Wi-Fi energy consumption of mobile devices | |||
| 1232 | 8880052 | Evolving algorithms for network node control in a telecommunications network by genetic programming | |||
| 1233 | 8880051 | Automatic seamless context sharing across multiple devices | |||
| 1234 | 8880049 | Wireless communication apparatus and wireless communication method | |||
| 1235 | 8880048 | Method and apparatus for managing calls for call-related calendar entries stored on a device | |||
| 1236 | 8880042 | Method to provide ad hoc and password protected digital and voice networks | |||
| 1237 | 8880040 | Mobile network operator identification | |||
| 1238 | 8880034 | Data segmentation profiles | |||
| 1239 | 8879719 | Collaboration system and method | |||
| 1240 | 8879718 | Distributed event delivery | |||
| 1241 | 8879717 | Systems and methods for customer contact | |||
| 1242 | 8879716 | Intelligently routing calls and creating a supporting computer interface | |||
| 1243 | 8879715 | Call mapping systems and methods using variance algorithm (VA) and/or distribution compensation | |||
| 1244 | 8879714 | System and method of determining call treatment of repeat calls | |||
| 1245 | 8879712 | System and method for managing traffic bursts for a plurality of tenants | |||
| 1246 | 8879711 | Method and apparatus for network maintenance and supervision of a controlled on-board audio portion | |||
| 1247 | 8879710 | Private branch exchange, voice quality adjustment method, and non-transitory computer-readable medium storing voice quality adjusting program | |||
| 1248 | 8874098 | Devices, systems and methods for managing custom alpha tags | |||
| 1249 | 8874097 | Systems and methods for rapid availability of critical functionalities on devices using cellular operating systems | |||
| 1250 | 8874096 | Communication terminal and application control method | |||
| 1251 | 8874095 | Techniques for improving cache effectiveness of caches with low user population | |||
| 1252 | 8874094 | Method and device for transferring radio access technology/frequency of select priority | |||
| 1253 | 8874093 | Scenarios creation system for a mobile device | |||
| 1254 | 8874091 | Automatic device capabilities change notification | |||
| 1255 | 8874090 | Remote control operations in a video conference | |||
| 1256 | 8873739 | Instant message contact management in a contact center | |||
| 1257 | 8873738 | Controlling hold queue position adjustment | |||
| 1258 | 8873736 | Process for capturing site maintenance and repair information and creating a closeout package in near real time | |||
| 1259 | 8873735 | Selective contact between customers and customer service agents | |||
| 1260 | 8873734 | Global logging and analysis system | |||
| 1261 | 8873733 | Real-time feedback of survey results | |||
| 1262 | 8873732 | Systems and methods for scheduling of outbound agents | |||
| 1263 | 8873727 | Method for determining a correct international phone number of a contact | |||
| 1264 | 8872624 | Programmable communicator | |||
| 1265 | 8872012 | Music pre-end-play processing method using time data and electronic apparatus for implementing the same | |||
| 1266 | 8868218 | Customized control system for electrical appliances using remote device | |||
| 1267 | 8868058 | Universal near field self-configuring femtocell | |||
| 1268 | 8868057 | Staging a mobile device to an enterprise network securely using voice channel of a wireless wide area network (WWAN) | |||
| 1269 | 8868055 | Method for configuring a plurality of parameters in a device | |||
| 1270 | 8868054 | Method and system for restoring transferred mobile terminal by mobile transfer service | |||
| 1271 | 8868053 | Communication delivery filter for mobile device | |||
| 1272 | 8867732 | Aggregating phone numbers for contact | |||
| 1273 | 8867731 | System and method for web-based real time communication with optimized transcoding | |||
| 1274 | 8867730 | Contact center trend analysis and process altering system and method | |||
| 1275 | 8867729 | System and method for a computerized helpdesk | |||
| 1276 | 8867728 | Managing reserve agents in a contact center | |||
| 1277 | 8867725 | System and method for providing custom alerts | |||
| 1278 | 8867554 | Methods to route, to address and to receive a communication in a contact center, caller endpoint, communication server, document server for these methods | |||
| 1279 | 8866643 | Rotation input device | |||
| 1280 | 8866589 | Programmable communicator | |||
| 1281 | 8862710 | Dynamic configuration of mobile station location services | |||
| 1282 | 8862128 | Integrated terminal using supplementary information and communicating method thereof | |||
| 1283 | 8862118 | Methods, apparatuses and computer program products for automating testing of devices | |||
| 1284 | 8862117 | Cellphone controllable car intrusion recording and monitoring reaction system | |||
| 1285 | 8862116 | Method and apparatus for idle mode operation in femto-cell | |||
| 1286 | 8862115 | Over the air provisioning of mobile device settings | |||
| 1287 | 8862112 | Ultra-thin mobile client | |||
| 1288 | 8862111 | Mobile terminal and method of controlling the same | |||
| 1289 | 8862110 | Application providing system, portable terminal device, server device, application providing method and computer programs | |||
| 1290 | 8861710 | Playing expected wait time on agent's notification | |||
| 1291 | 8861709 | Method for indicating call-center agent availability | |||
| 1292 | 8861708 | System and method for monitoring a voice in real time | |||
| 1293 | 8861692 | Web call access and egress to private network | |||
| 1294 | 8861381 | Exchange system and server device | |||
| 1295 | 8861353 | Method for provisioning a wireless network | |||
| 1296 | 8856014 | Methods and apparatuses for delivery of advice to mobile/wireless devices | |||
| 1297 | 8855680 | Computer system with proximity based selections | |||
| 1298 | 8855667 | Method and system for locating a notebook computer | |||
| 1299 | 8855621 | Cellphone controllable car intrusion recording and monitoring reaction system | |||
| 1300 | 8855620 | Systems and methods for application program and application program update deployment to a mobile device | |||
| 1301 | 8855619 | Method for state transition and network device | |||
| 1302 | 8855618 | Apparatus and method for adaptively operating an application program | |||
| 1303 | 8855617 | Method and system for mobile device activation | |||
| 1304 | 8855294 | Dialling phone numbers | |||
| 1305 | 8855293 | Frame injected DSL via face fed protector module | |||
| 1306 | 8855292 | Agent-enabled queue bypass to agent | |||
| 1307 | 8855291 | Limiting contact in a networked contact center environment | |||
| 1308 | 8849348 | Mobile device session switching | |||
| 1309 | 8849278 | Mobile device activation | |||
| 1310 | 8848900 | System and method for automating skillset additions | |||
| 1311 | 8848899 | Operator network that routes customer care calls based on subscriber / device profile and CSR skill set | |||
| 1312 | 8848898 | System and method for automated call distribution | |||
| 1313 | 8848897 | Automated multimedia call center agent | |||
| 1314 | 8848105 | Video playing device capable of external connection to application processor | |||
| 1315 | 8843124 | Method, system, server and terminal for configuring service parameters | |||
| 1316 | 8843122 | Mobile phone controls preprocessor | |||
| 1317 | 8842821 | Systems and methods of using machine translation in contact handling systems | |||
| 1318 | 8842820 | Enhanced contact center architecture to support agent resource optimization | |||
| 1319 | 8842819 | Systems and methods for routing cross-channel calls | |||
| 1320 | 8842818 | IP telephony architecture including information storage and retrieval system to track fluency | |||
| 1321 | 8842812 | Method and apparatus for providing improved support to users on interactive voice response breakout session | |||
| 1322 | 8838140 | Sharing a live view on a mobile device | |||
| 1323 | 8838088 | System, method, and computer program for policy driven control of a networked mobile device of a motor vehicle driver | |||
| 1324 | 8838087 | Provisioning system and methods for interfaceless phone | |||
| 1325 | 8838086 | Systems and methods for management of background application events | |||
| 1326 | 8838084 | System and method for provisioning mobile communication device upgrades | |||
| 1327 | 8837711 | Dynamic update of skills database | |||
| 1328 | 8837710 | Systems and methods to facilitate searches | |||
| 1329 | 8837709 | Distributed hardware/software system for managing agent status in a communication center | |||
| 1330 | 8837708 | Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and users | |||
| 1331 | 8837707 | Automatic integrated escalation in a unified messaging system | |||
| 1332 | 8837706 | Computer-implemented system and method for providing coaching to agents in an automated call center environment based on user traits | |||
| 1333 | 8831941 | System and method for tracking fraudulent electronic transactions using voiceprints of uncommon words | |||
| 1334 | 8831624 | Back-channeled packeted data | |||
| 1335 | 8831605 | Cell registration | |||
| 1336 | 8831585 | Systems, methods and articles for a communications device providing communications and services involving automobile head units | |||
| 1337 | 8831584 | Remote control system | |||
| 1338 | 8831563 | Providing a service with location-based authorization | |||
| 1339 | 8831208 | System and method for optimizing call flows of a spoken dialog system | |||
| 1340 | 8831207 | Targeted issue routing | |||
| 1341 | 8831204 | Protecting sensitive information provided by a party to a contact center | |||
| 1342 | 8831194 | Telephonic communication redirection and compliance processing | |||
| 1343 | 8831184 | Systems and methods to redirect incoming contacts | |||
| 1344 | 8830913 | Location-based software updates | |||
| 1345 | 8830397 | Display device, display system, mobile information terminal, and display device control method | |||
| 1346 | 8825470 | System and method of providing a response with a different language for a data communication protocol | |||
| 1347 | 8825109 | Policy-based data routing for a multi-mode device | |||
| 1348 | 8825047 | Searching and reporting public land mobile networks (PLMNs) in a mobile telecommunications system | |||
| 1349 | 8825038 | Method for controlling mobile terminal having projection function by using headset | |||
| 1350 | 8825037 | FM radio system for digital and analog communications for hearing assistance devices | |||
| 1351 | 8825036 | Parent telecommunication device configuration of activity-based child telecommunication device | |||
| 1352 | 8825035 | System and method for remote control of appliances utilizing mobile location-based applications | |||
| 1353 | 8825033 | Position information assisted network control | |||
| 1354 | 8824664 | System and method for controlling lifespan of interaction requests | |||
| 1355 | 8824663 | System, method, and computer program product for detecting redundancies in information provided by customers in a customer service system | |||
| 1356 | 8824662 | Method and apparatus for interfacing a customer with a call center | |||
| 1357 | 8824660 | History management apparatus, history management method and history management program | |||
| 1358 | 8824659 | System and method for speech-enabled call routing | |||
| 1359 | 8824658 | Selective mapping of callers in a call center routing system | |||
| 1360 | 8824657 | Providing ring back tones in a communication network | |||
| 1361 | 8824655 | Routing inbound communications across call centers and the like | |||
| 1362 | 8824651 | System and method for performing an action on a phone in response to a user initiating an outbound call to one or more select phone numbers | |||
| 1363 | 8818350 | Context-driven data sharing | |||
| 1364 | 8818349 | Mobile device diagnosis, test, application deployment and update from a web page | |||
| 1365 | 8818347 | Node and method for service specific management | |||
| 1366 | 8818346 | Wireless device with a control engine using functional block programming | |||
| 1367 | 8818340 | Method for collecting data of users of active mobile telephones | |||
| 1368 | 8817969 | Systems and methods for query input via telephony devices | |||
| 1369 | 8817968 | Short message service (SMS) response and interpretation application | |||
| 1370 | 8812018 | System and method for predicting future locations of mobile communication devices using connection-related data of a mobile access network | |||
| 1371 | 8812014 | Audio-based environment awareness | |||
| 1372 | 8812004 | Method for handling call conflicts in a communication network and apparatus thereof | |||
| 1373 | 8811987 | Method and arrangement for creation of association between user equipment and an access point | |||
| 1374 | 8811971 | Mobile communication device and method for disabling applications | |||
| 1375 | 8811969 | Virtual SIM card for mobile handsets | |||
| 1376 | 8811968 | Systems and methods for executing an application on a mobile device | |||
| 1377 | 8811967 | Changing the user interface at a telecommunications terminal | |||
| 1378 | 8811966 | Short-range wireless communication apparatus | |||
| 1379 | 8811965 | System and method for automatic data security back-up and control for mobile devices | |||
| 1380 | 8811605 | Intelligent patching systems and components thereof | |||
| 1381 | 8811598 | Scheduling an agent based on a contact center history | |||
| 1382 | 8811597 | Contact center performance prediction | |||
| 1383 | 8811595 | Systems and methods for distributing remote technical support via a centralized service | |||
| 1384 | 8811594 | Contact routing visualization system | |||
| 1385 | 8811593 | Call center agent centric speech decoding system and method with quality assurance function | |||
| 1386 | 8811592 | Script compliance using speech recognition and compilation and transmission of voice and text records to clients | |||
| 1387 | 8811591 | Operating management of a call center | |||
| 1388 | 8811590 | Adaptive, self-learning optimization module for rule-based customer interaction systems | |||
| 1389 | 8811589 | Method to provide an operator selection service as well as a communications network and a call server therefore | |||
| 1390 | 8805450 | Intelligent contact management | |||
| 1391 | 8805445 | Handset service migration automation and subscriber identity module tracking | |||
| 1392 | 8805377 | Controlling reselection from access points in a telecommunications network | |||
| 1393 | 8805353 | System to provide entertainment in association with telecommunication service | |||
| 1394 | 8805352 | Determining virtual location based upon scanned wireless signals | |||
| 1395 | 8805350 | System and method for blocking the use of a service in a telecommunication system | |||
| 1396 | 8805349 | Method for controlling mobile communications | |||
| 1397 | 8805348 | Diary synchronization for smart phone applications | |||
| 1398 | 8805345 | Method and system for processing queries initiated by users of mobile devices | |||
| 1399 | 8805328 | Priority-based phone call filtering | |||
| 1400 | 8805325 | Methods and systems of implementing call-cost features on a mobile device | |||
| 1401 | 8805110 | Methods and systems for content processing | |||
| 1402 | 8804944 | Systems and methods for queuing incoming call within interactive voice response(IVR) system | |||
| 1403 | 8804943 | Systems and methods for routing calls | |||
| 1404 | 8804942 | Routing and queuing information for video conferencing in banking centers | |||
| 1405 | 8804941 | Systems and methods for hybrid delivery of remote and local technical support via a centralized service | |||
| 1406 | 8804940 | Networked contact center | |||
| 1407 | 8804939 | Call center queue management | |||
| 1408 | 8804938 | Computer-implemented system and method for processing user communications | |||
| 1409 | 8804937 | Methods and apparatus for implementing customized ringback | |||
| 1410 | 8804936 | Shared media access for real time first and third party media control | |||
| 1411 | 8804919 | Managing interactive communications campaigns | |||
| 1412 | 8804678 | Method, apparatus and computer program for handling hybrid automatic repeat request failure | |||
| 1413 | 8799394 | Systems and methods providing a mobile zero client | |||
| 1414 | 8798686 | In-vehicle apparatus having handsfree function | |||
| 1415 | 8798666 | Methods and apparatus for mobile terminal-based radio resource management and wireless network optimization | |||
| 1416 | 8798623 | Network selection and base station acquisition with OTA programming for a vehicle telematics unit | |||
| 1417 | 8798611 | Mobile network monitoring | |||
| 1418 | 8798610 | Method and apparatus for bearer and server independent parental control on smartphone, managed by the smartphone | |||
| 1419 | 8798609 | User interface for supporting call function and portable device using the same | |||
| 1420 | 8798608 | System and method for controlling the use of a wireless device | |||
| 1421 | 8798607 | Method and apparatus for synchronizing contact and calendar information between a handset and a computing device | |||
| 1422 | 8798586 | Apparatus, and associated method, for providing enterprise-controlled voice services to wireless devices | |||
| 1423 | 8798574 | Information broadcasting system | |||
| 1424 | 8798259 | Method for managing communication record and communication device performing the same | |||
| 1425 | 8798258 | Method and apparatus for providing telecommuting virtual numbers for remote workers | |||
| 1426 | 8798256 | System and method for telephone call routing using a relational routing matrix | |||
| 1427 | 8798255 | Methods and apparatus for deep interaction analysis | |||
| 1428 | 8798253 | Network routing | |||
| 1429 | 8792875 | Restricting access of a wireless communication device to a communication channel | |||
| 1430 | 8792874 | Systems, methods, circuits and associated software for augmenting contact details stored on a communication device with data relating to the contact contained on social networking sites | |||
| 1431 | 8792873 | Self-configuration of wireless networks | |||
| 1432 | 8792872 | Audio system for a motor vehicle | |||
| 1433 | 8792871 | System and method for user profiling from gathering user data through interaction with a wireless communication device | |||
| 1434 | 8792870 | System and method for delivery of data between a data provider and a mobile telephone network subscriber | |||
| 1435 | 8792633 | Method of distributed aggregation in a call center | |||
| 1436 | 8792632 | System and methods for scheduling and optimizing inbound call flow to a call center | |||
| 1437 | 8792631 | System and method for matching service representatives with customers | |||
| 1438 | 8792630 | Use of abstracted data in pattern matching system | |||
| 1439 | 8787909 | Server for control plane at mobile communication network and method for controlling local IP access service | |||
| 1440 | 8787898 | System, method and apparatus for remotely configuring selective call features | |||
| 1441 | 8787897 | Call note management on communication device | |||
| 1442 | 8787896 | Remote site telecom equipment communication | |||
| 1443 | 8787895 | System and method for providing advertising on a device | |||
| 1444 | 8787894 | Handling of applications of mobile terminals in a serving node | |||
| 1445 | 8787893 | Processing decision method and mobile communication terminal | |||
| 1446 | 8787892 | Mobile terminal and method of controlling the mobile terminal | |||
| 1447 | 8787890 | Handheld electronic device and saving number method and digital storage media | |||
| 1448 | 8787866 | System, method and program for controlling mute function on telephone | |||
| 1449 | 8787559 | Codec circuit for POTS system | |||
| 1450 | 8787556 | Systems and methods for a provider initialized real-time chat based on detection of a pattern | |||
| 1451 | 8787553 | Implementing a network of intelligent virtual service agents to provide personalized automated responses | |||
| 1452 | 8787548 | System and method for distributed communication control within an enterprise | |||
| 1453 | 8787546 | Apparatus, system, and method for automated call initiation | |||
| 1454 | 8781528 | Automatic mobile device backup | |||
| 1455 | 8781458 | Method and apparatus for maintaining user settings for over-the-air upgrades | |||
| 1456 | 8781456 | System and method for controlling mobile communication devices | |||
| 1457 | 8781455 | Method to control configuration change times in a wireless device | |||
| 1458 | 8781452 | Wireless devices and methods of operating wireless devices based on the presence of another person | |||
| 1459 | 8781108 | Adaptive ringtone detector | |||
| 1460 | 8781107 | Managing electronic consent for calling campaigns | |||
| 1461 | 8781106 | Agent satisfaction data for call routing based on pattern matching algorithm | |||
| 1462 | 8781105 | Methods and systems for processing and managing communications | |||
| 1463 | 8781103 | System and method for call and data matching in a contact center | |||
| 1464 | 8781102 | Method and system for analyzing a communication by applying a behavioral model thereto | |||
| 1465 | 8781101 | Operator management apparatus and method | |||
| 1466 | 8781100 | Probability multiplier process for call center routing | |||
| 1467 | 8781098 | System and method for prompt modification based on caller hang ups in IVRs | |||
| 1468 | 8781096 | System and method for providing call-back options | |||
| 1469 | 8781095 | Communication apparatus and controlling method of the same | |||
| 1470 | 8779890 | Radio devices, regulation servers, and verification servers | |||
| 1471 | 8775633 | Service information exchange in wireless network | |||
| 1472 | 8775157 | Methods and systems for sharing language capabilities | |||
| 1473 | 8774790 | Method and apparatus for improving wireless network reliability | |||
| 1474 | 8774789 | Enhanced discontinuous mode operation with shared radio frequency resources | |||
| 1475 | 8774395 | IVR recording management and control | |||
| 1476 | 8774394 | System and method for eliminating hold time in a telecommunications network | |||
| 1477 | 8774393 | Managing a contact center based on the devices available for use by an agent | |||
| 1478 | 8774391 | Integrating embedded links with call center operation | |||
| 1479 | 8774389 | Call routing between shared service centers | |||
| 1480 | 8774387 | System and method for avoiding hold times on a telephone call | |||
| 1481 | 8768404 | Mobile radio terminal | |||
| 1482 | 8768330 | Communication terminal apparatus, computer product, and incoming call processing method | |||
| 1483 | 8768329 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 1484 | 8768327 | Feature based management | |||
| 1485 | 8768326 | System and associated terminal, method, and computer program product for configuring and updating service access points and providing service content in the mobile domain | |||
| 1486 | 8768325 | Apparatus and method for automatic call receiving and sending depending on user posture in portable terminal | |||
| 1487 | 8768324 | Method of configuring bluetooth SIM access profile of communication device | |||
| 1488 | 8768323 | Service discovery in a wireless network | |||
| 1489 | 8768322 | Method and system for triggering events in a radio network | |||
| 1490 | 8768299 | Systems and methods for automatic user-enabled account identifier association | |||
| 1491 | 8767950 | Scalable and flexible processing of digit maps and dial strings | |||
| 1492 | 8767949 | Unified method and apparatus to simplify telephone area code dialing | |||
| 1493 | 8767948 | Back office services of an intelligent automated agent for a contact center | |||
| 1494 | 8767947 | System and method for testing and deploying rules | |||
| 1495 | 8767946 | Methods and systems for processing and managing communications | |||
| 1496 | 8767945 | IM to phone escalation for customer support | |||
| 1497 | 8767944 | Mechanism for status and control communication over SIP using CODEC tunneling | |||
| 1498 | 8767943 | Methods, systems, and products for routing communications to contact centers | |||
| 1499 | 8767942 | Muting audio in turret switching systems | |||
| 1500 | 8767941 | Methods and systems for speed dialing | |||
| 1501 | 8761751 | System and method for targeting data processing system(s) with data | |||
| 1502 | 8761750 | Method and system for communicating between users | |||
| 1503 | 8761748 | Mobile terminal and method of controlling the mobile terminal | |||
| 1504 | 8761747 | Universal browser | |||
| 1505 | 8761712 | Location based remote controller for controlling different electronic devices located in different locations | |||
| 1506 | 8761382 | Telephone call processing method and apparatus | |||
| 1507 | 8761381 | Method for designing an automated speech recognition (ASR) interface for a customer call center | |||
| 1508 | 8761380 | Adaptive estimated wait time predictor | |||
| 1509 | 8761379 | System and method for establishing voice and data connection | |||
| 1510 | 8761378 | Dynamic connection distributor | |||
| 1511 | 8761377 | Routing contact center interactions | |||
| 1512 | 8761376 | System for conversation quality monitoring of call center conversation and a method thereof | |||
| 1513 | 8761375 | Unpaid break time for contact center agents | |||
| 1514 | 8761374 | Category based organization and monitoring of customer service help sessions | |||
| 1515 | 8761373 | System and method for determining IVR application flow from customer-service call recordings | |||
| 1516 | 8761372 | Telephone channel personalization | |||
| 1517 | 8756256 | Method and systems for the management of non volatile items and provisioning files for a communication device with multiple service accounts | |||
| 1518 | 8755785 | Collaborative image control | |||
| 1519 | 8755784 | Detecting subscriber input via a wireless communication device for initiating network provisioning of such device | |||
| 1520 | 8755782 | Mobile terminal and method of controlling operation of the mobile terminal | |||
| 1521 | 8755781 | Event and data management system and method | |||
| 1522 | 8755514 | Dual-tone multi-frequency signal classification | |||
| 1523 | 8755513 | Interactive voice response system and method with common interface and intelligent agent monitoring | |||
| 1524 | 8755512 | Mutual assistance routing system for improved utilization of customer service resources | |||
| 1525 | 8755511 | Methods and systems for processing and managing telephonic communications | |||
| 1526 | 8755510 | Methods and systems for providing customer relations information | |||
| 1527 | 8755501 | Acoustic encoding of dynamic identification codes | |||
| 1528 | 8751241 | Method and system for enabling a device function of a vehicle | |||
| 1529 | 8750873 | Method and apparatus for using a wireless communication device with multiple service providers | |||
| 1530 | 8750855 | Telecommunications device localization and alarm | |||
| 1531 | 8750854 | Parent-controlled episodic content on a child telecommunication device | |||
| 1532 | 8750853 | Sensor-based determination of user role, location, and/or state of one or more in-vehicle mobile devices and enforcement of usage thereof | |||
| 1533 | 8750851 | Method and apparatus for providing enhanced address book with automatic contact management | |||
| 1534 | 8750850 | Context-aware mobile incorporating presence of other mobiles into context | |||
| 1535 | 8750846 | Apparatus and method for controlling an incoming call in a mobile communication system | |||
| 1536 | 8750490 | Systems and methods for establishing a communication session among end-points | |||
| 1537 | 8750489 | System and method for automatic call segmentation at call center | |||
| 1538 | 8750488 | Predicted call time as routing variable in a call routing center system | |||
| 1539 | 8750487 | Guiding calls via graphical user interface | |||
| 1540 | 8750486 | Call center for offering goods and services to an inmate population | |||
| 1541 | 8750485 | Operating a call center based upon line information database (LIDB) data | |||
| 1542 | 8750484 | User-programmable call progress tone detection | |||
| 1543 | 8745653 | Methods and apparatus for auto-subscription in a network environment | |||
| 1544 | 8745213 | Managed services platform and method of operation of same | |||
| 1545 | 8744528 | Gesture-based control method and apparatus of an electronic device | |||
| 1546 | 8744429 | Autonomous, non-interactive, context-based services for cellular phone | |||
| 1547 | 8744425 | Mobile terminal apparatus | |||
| 1548 | 8744424 | Portable terminal, methods, programs and storage media for program startup management | |||
| 1549 | 8744423 | Device migration | |||
| 1550 | 8744066 | Method and apparatus for changing a telephone number after entry | |||
| 1551 | 8744065 | Method and system for monitoring contact center transactions | |||
| 1552 | 8744064 | Recording invocation of communication sessions | |||
| 1553 | 8744063 | Playing expected wait time on agent's notification | |||
| 1554 | 8743895 | System for interactive queuing through communication networks | |||
| 1555 | 8743799 | Change of rate matching modes in presence of channel state information reference signal transmission | |||
| 1556 | 8737983 | Method, connection and data carrier to perform repeated operations on the key-board of mobile communication device | |||
| 1557 | 8737982 | Method and apparatus for remote controlling between mobile communication terminals | |||
| 1558 | 8737981 | Downloadable configuring application for a wireless device | |||
| 1559 | 8737980 | End to end application automatic testing | |||
| 1560 | 8737979 | Wireless communication system | |||
| 1561 | 8737949 | Method and arrangement for operating a mobile battery-operated personal emergency signal device | |||
| 1562 | 8737599 | Interaction management | |||
| 1563 | 8737598 | Customer support center with virtual world enhancements | |||
| 1564 | 8737597 | Call progress analysis on the edge of a VoIP network | |||
| 1565 | 8737596 | Real-time collaboration center | |||
| 1566 | 8737595 | Systems and methods for routing callers to an agent in a contact center | |||
| 1567 | 8731538 | System, method, and apparatus for automatic scheduled silencing of wireless transmitters | |||
| 1568 | 8731537 | Wireless communication devices in which operating context is used to reduce operating cost and methods for operating same | |||
| 1569 | 8731536 | Automated LAC assignments for enterprise Femtos | |||
| 1570 | 8731535 | Group communication sessions in a wireless communications system | |||
| 1571 | 8731534 | Mobile terminal and method for displaying image according to call therein | |||
| 1572 | 8731524 | Cellular device management | |||
| 1573 | 8731182 | Data store for assessing accuracy of call center agent service time estimates | |||
| 1574 | 8731181 | Computer telephony integration device and resource management method and incoming call control method | |||
| 1575 | 8731180 | Video collaboration call center queuing | |||
| 1576 | 8731179 | System for geographic agent routing | |||
| 1577 | 8731178 | Systems and methods for routing callers to an agent in a contact center | |||
| 1578 | 8731177 | Data model of participation in multi-channel and multi-party contacts | |||
| 1579 | 8731176 | Operator evaluation support device and operator evaluation support method | |||
| 1580 | 8731175 | Method and system for securing access to information in an automatic call distributor system | |||
| 1581 | 8731174 | Early scheduled break allowance for contact center agents | |||
| 1582 | 8731165 | System and method of automated order status retrieval | |||
| 1583 | 8730959 | Systems and methods for endpoint recording using a media application server | |||
| 1584 | 8730952 | Method and apparatus for staggering internet protocol teleconferencing calls | |||
| 1585 | 8725846 | Network system, terminal customization method, and customization service method | |||
| 1586 | 8725134 | Remotely configuring mobile telephone software based on subscription | |||
| 1587 | 8725133 | Method of transmitting and receiving data, display device and mobile terminal using the same | |||
| 1588 | 8725132 | Program for adjusting channel interference between access points in a wireless network | |||
| 1589 | 8724796 | Estimation of expected value for remaining work time for contact center agents | |||
| 1590 | 8724795 | Problem centric knowledge management tool for call center | |||
| 1591 | 8718826 | System for remote control of a condition at a site | |||
| 1592 | 8718666 | Controlling resource utilization | |||
| 1593 | 8718633 | Intelligent parental controls for wireless devices | |||
| 1594 | 8718632 | Service delivery network | |||
| 1595 | 8718631 | System and method for managing file catalogs on a wireless handheld device | |||
| 1596 | 8718629 | Information communication processing device, information communication terminal, information communication system, function switching method and function switching program | |||
| 1597 | 8718622 | Pervasive contact center | |||
| 1598 | 8718615 | Queue management | |||
| 1599 | 8718539 | Portable device that is adapted to remotely control content on a nearby display screen | |||
| 1600 | 8718537 | Communication system | |||
| 1601 | 8718272 | Contact center routing | |||
| 1602 | 8718271 | Call routing methods and systems based on multiple variable standardized scoring | |||
| 1603 | 8718270 | Method and system for managing interactive communications campaign with reduced customer-to-agent connection latency | |||
| 1604 | 8718269 | Risks for waiting for well-matched | |||
| 1605 | 8718268 | Customer service teaming | |||
| 1606 | 8718266 | Recording invocation of communication sessions | |||
| 1607 | 8718265 | Method and apparatus for routing a call to a subject matter expert via a packet network | |||
| 1608 | 8718264 | Automated agent availability detection | |||
| 1609 | 8718263 | Communication center methods and apparatus | |||
| 1610 | 8718262 | Method and system for automatically routing a telephonic communication base on analytic attributes associated with prior telephonic communication | |||
| 1611 | 8712397 | Method and apparatus for controllable communication | |||
| 1612 | 8712396 | Mobile communication device monitoring systems and methods | |||
| 1613 | 8712395 | Interaction analysis and prioritization of mobile content | |||
| 1614 | 8712394 | Systems, methods, and apparatus to prepare a mobile device for provisioning | |||
| 1615 | 8712393 | Selecting input/output components of a mobile terminal | |||
| 1616 | 8712386 | Controlling ring-back tone output prior to a communication connection in mobile terminal | |||
| 1617 | 8712369 | Emergency call notification for network services | |||
| 1618 | 8712032 | Using location based services for determining a calling window | |||
| 1619 | 8712027 | Methods, systems, and products for providing ring backs | |||
| 1620 | 8711284 | LCD television set capable of external connection with application processor | |||
| 1621 | 8706498 | System for dynamic management of customer direction during live interaction | |||
| 1622 | 8706104 | Intelligent cellular communications gateway device, system, and method | |||
| 1623 | 8706103 | Method and apparatus for synchronizing changes in power saving procedures | |||
| 1624 | 8706102 | Server for sending new application portions to mobile wireless communications devices and related methods | |||
| 1625 | 8706100 | End user controlled temporary phone service device swapping system and method | |||
| 1626 | 8706099 | Method and apparatus for power saving of femto base station using ANR function in wireless communication system | |||
| 1627 | 8706098 | Method of conditionally routing a call made to a fixed telephone number | |||
| 1628 | 8705725 | Member-initiated outbound call | |||
| 1629 | 8705724 | Method of posting a voice related message on a remotely accessible networking page | |||
| 1630 | 8705723 | Systems and methods for scheduling contact center agents | |||
| 1631 | 8700096 | Advanced system and method for dynamically discovering, provisioning and accessing host services on wireless data communication devices | |||
| 1632 | 8700053 | Systems for and methods of determining likelihood of relocation of reference points in a positioning system | |||
| 1633 | 8700022 | Mobile communication device provisioning and management | |||
| 1634 | 8700021 | Method and apparatus of providing messaging service and callback feature to mobile stations | |||
| 1635 | 8700020 | Utilizing speed and position information to select an operational mode in a wireless communication system | |||
| 1636 | 8700019 | Method and apparatus for dynamic device pairing | |||
| 1637 | 8700017 | System and method for transmitting and receiving an event message | |||
| 1638 | 8699944 | Device pairing using device generated sound | |||
| 1639 | 8699700 | Routine communication sessions for recording | |||
| 1640 | 8699699 | System and methods for outbound dialing in multi-campaign and blended environment of virtual contact center | |||
| 1641 | 8699698 | Agent selectable process for managing contact center communications | |||
| 1642 | 8699697 | Providing caller-specific information | |||
| 1643 | 8699696 | System and method for efficiently managing large contact centers | |||
| 1644 | 8699695 | Automatic call notification groups | |||
| 1645 | 8699693 | System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer call | |||
| 1646 | 8699692 | System and method for processing and routing incoming calls to a communication assistance system | |||
| 1647 | 8699691 | Multi-tasking relief | |||
| 1648 | 8699689 | Method and system for monitoring and managing multi-sourced call centers | |||
| 1649 | 8693995 | Customized mobile applications for special interest groups | |||
| 1650 | 8693992 | System and method for storage of electronic mail | |||
| 1651 | 8693981 | Monitoring persistent client connection status in a distributed server environment | |||
| 1652 | 8693675 | System and method of providing voice communication | |||
| 1653 | 8693674 | Providing agent availability for an outdial application | |||
| 1654 | 8693673 | Carrier-implemented call event data management | |||
| 1655 | 8693672 | Technique for effectively assisting a user during an information assistance call | |||
| 1656 | 8693671 | Network predictive customer service queue management | |||
| 1657 | 8693670 | Synchronization of data within an ACD system | |||
| 1658 | 8693669 | Methods, systems, and computer program products for implementing a custom, interactive call flow | |||
| 1659 | 8693668 | Method and apparatus for implementing call processing in packet telephony networks | |||
| 1660 | 8692862 | System and method for selection of video data in a video conference environment | |||
| 1661 | 8688147 | System and method for location-based, interactive consumer engagement platform | |||
| 1662 | 8688104 | Remote management over a wireless wide-area network using short message service | |||
| 1663 | 8688103 | Identifying and accessing a network device via wireless communication | |||
| 1664 | 8688102 | Method and configuring parameters of GPRS-type communication devices over a cellular phone network, and corresponding communications system | |||
| 1665 | 8688101 | Position information assisted network control | |||
| 1666 | 8688100 | Methods, systems, and computer program products for schedule management based on locations of wireless devices | |||
| 1667 | 8688099 | Open development system for access service providers | |||
| 1668 | 8688098 | System and method for provisioning a third party mobile device emulator | |||
| 1669 | 8688097 | Frequency configuration of femto-cell base stations | |||
| 1670 | 8688096 | Method and apparatus for providing picture caller identification feature | |||
| 1671 | 8688095 | Multiple user profiles and personas on a device | |||
| 1672 | 8688093 | Device and method for preserving customized user settings when transitioning between mobile communication devices | |||
| 1673 | 8687795 | System and method for generating forecasts and analysis of contact center behavior for planning purposes | |||
| 1674 | 8687794 | Methods and systems for processing and managing telephonic communications | |||
| 1675 | 8687793 | System and method for automatic selection of interfaces | |||
| 1676 | 8687792 | System and method for dialog management within a call handling system | |||
| 1677 | 8687791 | System, method, and computer readable medium for routing an agent to a preferred communications platform | |||
| 1678 | 8687790 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | |||
| 1679 | 8687785 | Authorization to place calls by remote users | |||
| 1680 | 8683463 | Portable terminal device and reception method for simultaneously displaying applications | |||
| 1681 | 8682375 | Method, apparatus, computer program product and system for providing dynamic assignment of session capabilities | |||
| 1682 | 8682309 | Decision support | |||
| 1683 | 8682308 | Over-the-air device configuration | |||
| 1684 | 8682307 | Device-interoperability notification method and system, and method for assessing an interoperability of an electronic device with a vehicle | |||
| 1685 | 8682306 | Emoticon input method for mobile terminal | |||
| 1686 | 8682285 | Positioning signal for rescue forces | |||
| 1687 | 8681970 | Portable continuity object | |||
| 1688 | 8681962 | Method for a telecommunication's network, central office, and network terminating unit | |||
| 1689 | 8681955 | Feedback control of a predictive dialer using telemarketing call abandonment rates | |||
| 1690 | 8681778 | Systems and methods to manage privilege to speak | |||
| 1691 | 8676275 | Ambient sound-based call functions | |||
| 1692 | 8676260 | Method of managing information by a large capacity UICC | |||
| 1693 | 8676184 | Method for remotely controlling a device by means of a fixed transceiver station, device, use of a fixed transceiver station and program | |||
| 1694 | 8676183 | Method and apparatus for controlling de-subscription of a master device at a base station | |||
| 1695 | 8675861 | Methods and apparatus for variable wait treatments for requests enqueued in one or more queues | |||
| 1696 | 8675860 | Training optimizer for contact center agents | |||
| 1697 | 8675859 | Implementing a contact center using open standards and non-proprietary components | |||
| 1698 | 8675858 | Method and apparatus for network-intelligence-determined identity or persona | |||
| 1699 | 8675857 | Method and apparatus for enabling customized and selectable network announcements | |||
| 1700 | 8675849 | Ubiquitous transfer of a phone number to another phone | |||
| 1701 | 8671159 | Technique for previously providing estimate of time required for processing | |||
| 1702 | 8670804 | Computer program products, apparatuses and methods for associating and displaying messages in mobile terminals | |||
| 1703 | 8670755 | Control software for unlocking and relocking cellular telephones | |||
| 1704 | 8670553 | Real-time monitoring of agent adherence | |||
| 1705 | 8670552 | System and method for integrated display of multiple types of call agent data | |||
| 1706 | 8670551 | Contact center monitoring | |||
| 1707 | 8670550 | Automated mechanism for populating and maintaining data structures in a queueless contact center | |||
| 1708 | 8670549 | Method and system for improved routing of repair calls to a call center | |||
| 1709 | 8670548 | Jumping callers held in queue for a call center routing system | |||
| 1710 | 8667052 | Business rule web service | |||
| 1711 | 8666453 | Method of adjusting event prompt degree, and mobile electronic device and computer program product using the same | |||
| 1712 | 8666385 | Data download method and terminal | |||
| 1713 | 8666384 | Cordless telephone set | |||
| 1714 | 8666383 | Automated branding of generic applications | |||
| 1715 | 8666382 | Controlling mobile device calls, text messages and data usage while operating a motor vehicle | |||
| 1716 | 8666381 | Devices, systems and methods for managing custom alpha tags | |||
| 1717 | 8666060 | Call signal generating device | |||
| 1718 | 8666057 | Remote powering of DSL ADMs | |||
| 1719 | 8666056 | System for facilitating loosely configured service worker groups in a dynamic call center environment | |||
| 1720 | 8666055 | Methods, systems, and computer program products for providing human-assisted natural language call routing | |||
| 1721 | 8666039 | Voice traffic gateway | |||
| 1722 | 8660616 | Ambient sound-based call functions | |||
| 1723 | 8660611 | Base station apparatus and method | |||
| 1724 | 8660549 | Avoiding battery depletion of a mobile device | |||
| 1725 | 8660548 | Multi-radio time base | |||
| 1726 | 8660546 | Information processing apparatus, navigation system, and data updating method | |||
| 1727 | 8660545 | Responding to a video request by displaying information on a TV remote and video on the TV | |||
| 1728 | 8660544 | Mobile terminal, method of displaying data therein and method of editing data therein | |||
| 1729 | 8660531 | Access to locked functions | |||
| 1730 | 8660517 | Personal assistance monitoring system | |||
| 1731 | 8660256 | Dynamic load balancing between multiple locations with different telephony system | |||
| 1732 | 8655344 | Addressing wireless nodes | |||
| 1733 | 8655343 | Server connection method, server, and remote control system | |||
| 1734 | 8655341 | Methods for mobile phone applications | |||
| 1735 | 8655340 | Method, apparatus, and computer program product for wireless customer services | |||
| 1736 | 8655337 | Operating a server to determine model of mobile terminal | |||
| 1737 | 8655336 | Remote issue logging and reporting of mobile station issues and diagnostic information to manufacturer | |||
| 1738 | 8655335 | Playback pause before signal loss of a mobile device | |||
| 1739 | 8655334 | System and method for configuring a communication device | |||
| 1740 | 8655333 | Methods, systems, and computer program products for establishing settings of communications service features | |||
| 1741 | 8655326 | Wireless handset connectivity time optimization | |||
| 1742 | 8654966 | Method for dial plan parsing and a system incorporating the same | |||
| 1743 | 8654965 | Method and structure for automated crediting to customers for waiting | |||
| 1744 | 8654964 | Agent-centric processing of prioritized outbound contact lists | |||
| 1745 | 8654962 | System and method of delivering ringback audio content | |||
| 1746 | 8654961 | Prioritized call sessions | |||
| 1747 | 8650439 | Apparatus and method for fault tolerant FOTA update | |||
| 1748 | 8650290 | Portable computing device and method of operation of same | |||
| 1749 | 8649821 | Notebook computer and cell phone assembly | |||
| 1750 | 8649795 | Multicast/broadcast single frequency network control information transmission | |||
| 1751 | 8649783 | No-cost mobile device messaging, such as for provisioning an application on a mobile device | |||
| 1752 | 8649500 | Dynamic allocation of agents for outbound calling in an automated communication link establishment and management system | |||
| 1753 | 8649499 | Communication analytics training management system for call center agents | |||
| 1754 | 8649492 | Floor control based mixing and switching of media | |||
| 1755 | 8648717 | Programmable communicator | |||
| 1756 | 8645943 | Communication system, communication device, and management server device | |||
| 1757 | 8644839 | Method for controlling radio resource allocation in mobile communication system | |||
| 1758 | 8644829 | Method and system for signaling release cause indication in a UMTS network | |||
| 1759 | 8644820 | Apparatus and method for acquiring service information in wireless network | |||
| 1760 | 8644812 | Safety promoting techniques for mobile communication | |||
| 1761 | 8644811 | System, method, and apparatus for avoiding call drop for a wireless phone | |||
| 1762 | 8644799 | Charging system and method | |||
| 1763 | 8644795 | System and method for managing individual use of a mobile telecommunications account | |||
| 1764 | 8644506 | Location-based security rules | |||
| 1765 | 8644492 | Real time feedback of script logic | |||
| 1766 | 8644491 | Mechanism for multisite service state description | |||
| 1767 | 8644490 | Shadow queue for callers in a performance/pattern matching based call routing system | |||
| 1768 | 8644489 | Forced schedule adherence for contact center agents | |||
| 1769 | 8644488 | System and method for automatically generating adaptive interaction logs from customer interaction text | |||
| 1770 | 8639245 | Method and apparatus for updating rules governing the switching of virtual SIM service contracts | |||
| 1771 | 8639236 | System and method for controlling a function of an electronic device through a network | |||
| 1772 | 8639235 | System and method for using location information to execute an action | |||
| 1773 | 8639234 | System and method for processing vehicle communications | |||
| 1774 | 8639233 | Data session continuity between wireless networks | |||
| 1775 | 8639232 | System and method to manage processes of a mobile device based on available power resources | |||
| 1776 | 8639231 | System and method of restricting endpoint identifiers in a communication system | |||
| 1777 | 8639227 | Providing digital content usability for a mobile device user | |||
| 1778 | 8639217 | Radio network monitor device and monitor system | |||
| 1779 | 8638924 | Methods, systems, and products for exchanging health care communications | |||
| 1780 | 8635279 | Establishing and recovering context related to an on-going sequence of communications | |||
| 1781 | 8634825 | Controlling and mitigating dropped communications | |||
| 1782 | 8634822 | Automatic identification of a vehicle driver based on driving behavior | |||
| 1783 | 8634821 | Device assisted services install | |||
| 1784 | 8634820 | System and methods for enabling WiFi hotspot | |||
| 1785 | 8634819 | Wireless communications during a wireless communications device reboot | |||
| 1786 | 8634818 | Mobile terminal and control method | |||
| 1787 | 8634817 | Location information for control of mode/technology | |||
| 1788 | 8634545 | Method and apparatus for presenting communication identifiers | |||
| 1789 | 8634544 | Route select service | |||
| 1790 | 8634543 | One-to-one matching in a contact center | |||
| 1791 | 8634541 | Work assignment deferment during periods of agent surplus | |||
| 1792 | 8634540 | Systems and methods for providing telephone prompts to a client based on web site activities of the client | |||
| 1793 | 8634539 | Tool and method for managed support services for PCs and other networked devices | |||
| 1794 | 8634538 | Method and apparatus for handling a telephone call | |||
| 1795 | 8634537 | Method of routing calls from a contact center | |||
| 1796 | 8634536 | System and method of providing ringback video | |||
| 1797 | 8634535 | Communication system | |||
| 1798 | 8634528 | System and method for control of communications connections and notifications | |||
| 1799 | 8634318 | Communication system and communication control method | |||
| 1800 | 8630670 | Permission based text messaging | |||
| 1801 | 8630635 | Methods and apparatus for use in transferring user data between two different mobile communication devices using a removable memory card | |||
| 1802 | 8630634 | Processing of interactive screens for a wireless device | |||
| 1803 | 8630633 | Adaptive, portable, multi-sensory aid for the disabled | |||
| 1804 | 8630632 | Managing mobile communication identity | |||
| 1805 | 8630623 | Content control apparatus and method thereof | |||
| 1806 | 8630404 | Iterative scheduling and campaign management | |||
| 1807 | 8630403 | Controlling hold queue position adjustment | |||
| 1808 | 8630402 | System and method to provide a response to an inquiry | |||
| 1809 | 8626818 | System and method for generating user contexts for targeted advertising | |||
| 1810 | 8626165 | Dynamic carrier switching | |||
| 1811 | 8626146 | Method, software and apparatus for performing actions on a wireless device using action lists and versioning | |||
| 1812 | 8626145 | Device based telecommunications initiated data fulfillment system | |||
| 1813 | 8626144 | Bluetooth low energy approach detections through vehicle paired capable devices | |||
| 1814 | 8626143 | Mobile device management through an offloading network | |||
| 1815 | 8626142 | System and method for performing a light weight, wireless activation of a mobile communication device | |||
| 1816 | 8626141 | Method and apparatus for customizing a user interface menu | |||
| 1817 | 8626140 | Method for adapting radiofrequency signal spectrum | |||
| 1818 | 8626139 | System and method of connection control for wireless mobile communication devices | |||
| 1819 | 8625774 | Method and apparatus for generating a subliminal alert | |||
| 1820 | 8625773 | System and method for analyzing automatic speech recognition performance data | |||
| 1821 | 8625772 | Integrated testing platform for contact centres | |||
| 1822 | 8625582 | Method and apparatus for routing a bearer path in an internet protocol multimedia subsystem based communication system | |||
| 1823 | 8625548 | Access points of different types exchanging addresses and rules to support end points devices | |||
| 1824 | 8625286 | Housing of portable electronic device | |||
2013 | |||||
| 1825 | 8620783 | System and method for providing redundant customer communications delivery using hybrid delivery channels | |||
| 1826 | 8620360 | Outgoing binary SMS messaging for vehicle communication with a call center | |||
| 1827 | 8620353 | Automatic sharing and publication of multimedia from a mobile device | |||
| 1828 | 8620297 | System and method of connection control for wireless mobile communication devices | |||
| 1829 | 8620296 | Integration of contact information across multiple communication devices | |||
| 1830 | 8620295 | Method and apparatus for modifying notification settings on a mobile electronic device | |||
| 1831 | 8620294 | Mobile device dynamic background | |||
| 1832 | 8620293 | Location-based transmitter selection and handoff | |||
| 1833 | 8620292 | Controlling mobile station response to a common rate control command | |||
| 1834 | 8620290 | Method and system for scheduling phone call using SMS | |||
| 1835 | 8620269 | Defining a boundary for wireless network using physical access control systems | |||
| 1836 | 8620207 | System, method and apparatus for distributed content dissemination | |||
| 1837 | 8619968 | View and metrics for a queueless contact center | |||
| 1838 | 8619967 | Networked contact center | |||
| 1839 | 8619966 | Call routing system and method of using the same | |||
| 1840 | 8615581 | System for managing devices and method of operation of same | |||
| 1841 | 8615234 | Automatic profile updating for a wireless communication device | |||
| 1842 | 8615228 | Mobile terminal and controlling method thereof | |||
| 1843 | 8615227 | Enhanced discontinuous mode operation with shared radio frequency resources | |||
| 1844 | 8615226 | Data communication system, relay apparatus, and portable terminal apparatus | |||
| 1845 | 8615223 | Setting mode of communication | |||
| 1846 | 8615074 | Method and apparatus of analyzing customer call data and related call information to determine call characteristics | |||
| 1847 | 8615003 | Method and apparatus for handling network element timeouts in a packet-switched communication network | |||
| 1848 | 8614996 | Predictive personality negotiation during session negotiation | |||
| 1849 | 8611947 | Systems and methods for augmenting communications protocols | |||
| 1850 | 8611889 | Remote handset diagnostics | |||
| 1851 | 8611884 | Stealth mode for wireless communications device | |||
| 1852 | 8611883 | Pre-recorded voice responses for portable communication devices | |||
| 1853 | 8611882 | Mobile terminal device including ringing device | |||
| 1854 | 8611527 | Load-balancing and system sharing techniques for interactive voice response systems | |||
| 1855 | 8611526 | CTIEX, system and method for channel associated data transmission between agent and automatic service | |||
| 1856 | 8611525 | System and method to cancel a blindly-transferred call | |||
| 1857 | 8611524 | Method, apparatus and system for call routing | |||
| 1858 | 8611523 | Methods and systems for determining segments of a telephonic communication between a customer and a contact center to classify each segment of the communication, assess negotiations, and automate setup time calculation | |||
| 1859 | 8611516 | Method and communication device for establishing an alternative communication transmission | |||
| 1860 | 8611344 | Method and apparatus for providing multi-homing to an aggregate endpoint device | |||
| 1861 | 8611316 | Communication method and system for terminal entering and leaving idle mode | |||
| 1862 | 8606569 | Automatic determination of multimedia and voice signals | |||
| 1863 | 8606334 | Mass deployment of communication headset systems | |||
| 1864 | 8606293 | Mobile device location estimation using environmental information | |||
| 1865 | 8606256 | DTMF signalling between mobile and server | |||
| 1866 | 8606254 | Method and system for receiver adaptation based on knowledge of wireless propagation environments | |||
| 1867 | 8606253 | Apparatus and method for setting communication service blocking mode in mobile terminal | |||
| 1868 | 8606252 | Advertising with mobile messaging | |||
| 1869 | 8606251 | Mobile terminals, methods and computer program products incorporating podcast link activation control | |||
| 1870 | 8606232 | Method and system for performing multi-stage virtual SIM provisioning and setup on mobile devices | |||
| 1871 | 8605887 | Method and system for managing interactive communications campaign using a hold queue | |||
| 1872 | 8605886 | Method and system for multimedia contact routing | |||
| 1873 | 8605885 | Automated assistant for customer service representatives | |||
| 1874 | 8605878 | Redirecting and mirroring of telephonic communications | |||
| 1875 | 8600579 | Vehicular communication system | |||
| 1876 | 8600457 | Sleep mode for mobile communication device | |||
| 1877 | 8600449 | Mobile communication device, display method, and display program of mobile communication device | |||
| 1878 | 8600382 | Apparatus and method for measurement-based medium selection in a network | |||
| 1879 | 8600369 | Remote ring tone control using USSD | |||
| 1880 | 8600368 | Intelligent text message to speech system and method for visual voicemail | |||
| 1881 | 8600367 | Hands-free telephone device of a motor vehicle | |||
| 1882 | 8600366 | Communication apparatus, communication system, and communication method | |||
| 1883 | 8600365 | Method and apparatus for managing communication history | |||
| 1884 | 8600351 | Method and apparatus for unlocking a mobile telephone type wireless communication terminal | |||
| 1885 | 8600035 | Systems and methods for customer contact | |||
| 1886 | 8600034 | System and method for real-time customized agent training | |||
| 1887 | 8594705 | System for preventing text messaging while driving | |||
| 1888 | 8594655 | Remote activation of video share on mobile devices | |||
| 1889 | 8594654 | System for using at least one mobile terminal device in a motor vehicle | |||
| 1890 | 8594653 | System and methods for remotely upgrading software applications | |||
| 1891 | 8594652 | Cross domain notification | |||
| 1892 | 8594651 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 1893 | 8594647 | Method and apparatus for self-adaptive adjustment of pilot power of Femto Cell | |||
| 1894 | 8594646 | Wireless device, processing system and method of operating a wireless device | |||
| 1895 | 8594644 | Device and method for executing reserved function in mobile communication terminal | |||
| 1896 | 8594318 | Method and apparatus for indicating a caller's intent | |||
| 1897 | 8594316 | Voice call system adapted to support a computer terminal and that adjusts a ringer tone | |||
| 1898 | 8594314 | Extended signaling system and method | |||
| 1899 | 8594312 | Method and system for managing interactive communications campaigns with call pacing | |||
| 1900 | 8594311 | Expected wait time augmentation system and method | |||
| 1901 | 8594310 | Intelligent call transfer between call centers | |||
| 1902 | 8594308 | System and method for maximizing efficiency of call transfer speed | |||
| 1903 | 8594306 | Providing information by a contact center | |||
| 1904 | 8594304 | Systems and methods for hybrid delivery of remote and local technical support via a centralized service | |||
| 1905 | 8594303 | Unpaid break time for contact center agents | |||
| 1906 | 8594302 | Appointment methods and apparatuses | |||
| 1907 | 8594285 | Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto | |||
| 1908 | 8594076 | Mobile wireless internet portable radio | |||
| 1909 | 8588846 | Reporting of multiple IF/RAT layer restrictions | |||
| 1910 | 8588809 | Managing public resources | |||
| 1911 | 8588758 | Interfacing a mobile device with a computer | |||
| 1912 | 8588757 | System and method of initiating user notification for a wireless device | |||
| 1913 | 8588756 | Method and system for updating applications in mobile communications terminals | |||
| 1914 | 8588755 | Method for providing supplementary service control menu and system to provide the supplementary service control menu | |||
| 1915 | 8588749 | Data segmentation profiles | |||
| 1916 | 8588700 | Method for setting data transmission parameters and communication device | |||
| 1917 | 8588402 | Method and system for providing power and data over a voice grade/pots infrastructure for use in communicating with and/or controlling multiple remote network and non-network devices | |||
| 1918 | 8588401 | Method for automated handling of outbound contacts requiring assured connection to a live agent | |||
| 1919 | 8588400 | Category based organization and monitoring of customer service help sessions | |||
| 1920 | 8588399 | Call routing method: routing to out-of-network representative having ability to speak specific language, if interpreter of network and interpreter of entity are not available to take call | |||
| 1921 | 8588398 | Method and system for hierarchy based contact routing | |||
| 1922 | 8588396 | Method for reporting activity of multi-appearance call-center agent | |||
| 1923 | 8588395 | Customer service methods, apparatus and report/alert generation based on customer service call information | |||
| 1924 | 8588157 | Methods and arrangements for a mobile communications network | |||
| 1925 | 8588083 | Method and apparatus for measuring voice quality in a packet network | |||
| 1926 | 8587631 | Facilitating communications using a portable communication device and directed sound output | |||
| 1927 | 8583177 | Receiver for audio player | |||
| 1928 | 8583164 | Reward-based access to media content | |||
| 1929 | 8583136 | Device, method, and system for adjusting a mobile communication service area | |||
| 1930 | 8583092 | Method and system for a persistent request generated by a wireless device, executed remotely and output to configurable local resources | |||
| 1931 | 8582752 | System and method for optimal outbound dialing in virtual contact center | |||
| 1932 | 8582751 | Systems and methods for discovering customer center information | |||
| 1933 | 8582750 | Connection recovery in a call center | |||
| 1934 | 8582558 | IP telephone system | |||
| 1935 | 8578215 | Method and system for gathering data using automatic appliance failover | |||
| 1936 | 8577428 | Information processing apparatus | |||
| 1937 | 8577423 | Vibration tone differentiation | |||
| 1938 | 8577413 | Mobile terminal and method of operating the same, and identify module card | |||
| 1939 | 8577359 | System and method for remote asset management | |||
| 1940 | 8577358 | System and method for remote asset management | |||
| 1941 | 8577357 | Device and method for generating user notifications associated with tasks that are pending completion | |||
| 1942 | 8577356 | Touch entry of password on a mobile device | |||
| 1943 | 8577355 | Intelligent long term evolution peer-to-peer management | |||
| 1944 | 8577354 | Automating actions within a phone network based upon scanned wireless signals | |||
| 1945 | 8577353 | Methods and apparatus for use in switching user account data and operations between two different mobile communication devices | |||
| 1946 | 8577352 | Controlling use of wireless communication devices | |||
| 1947 | 8577021 | 5 ringer equivalent number (REN) ringer circuit using a high voltage level translator and a source follower buffer and method therefor | |||
| 1948 | 8577020 | Communication terminal apparatus | |||
| 1949 | 8577018 | Systems and methods for providing agent queues | |||
| 1950 | 8577016 | Methods and systems for processing and managing telephonic communications using ring pools | |||
| 1951 | 8577015 | Method and apparatus for the automated delivery of notifications to contacts based on predicted work prioritization | |||
| 1952 | 8577014 | System and method of managing calls at a call center | |||
| 1953 | 8577013 | Automatic communications forwarding to displaced employees | |||
| 1954 | 8577005 | Automatic reporting of unwanted or unlawful telephonic communication | |||
| 1955 | 8577003 | Centralized call processing | |||
| 1956 | 8577001 | Methods and systems for controlling the blocking of telephone calls | |||
| 1957 | 8576828 | Mobile device silent/vibrate override for selected calling telephone number and email/text originations | |||
| 1958 | 8572219 | Selective tunneling based on a client configuration and request | |||
| 1959 | 8571597 | Mobile information terminal executing application program | |||
| 1960 | 8571541 | Proximity-based authorization | |||
| 1961 | 8571540 | Systems, methods, and computer program products for providing device updates to a mobile device operating in a wireless telecommunications network | |||
| 1962 | 8571539 | Method, device, and system for providing a notification of a shutdown | |||
| 1963 | 8571538 | Web-based parental controls for wireless devices | |||
| 1964 | 8571537 | Method for over-the-air personalizing of chip cards in telecommunications | |||
| 1965 | 8571536 | System and method for generic mobile phone configuration | |||
| 1966 | 8571535 | Method and system for a hosted mobile management service architecture | |||
| 1967 | 8571534 | Systems and methods of filtering an audio speech stream | |||
| 1968 | 8571483 | Interactive control of communication terminals | |||
| 1969 | 8571203 | System and method for providing customer activities while in queue | |||
| 1970 | 8571202 | Universal queuing for inbound communications | |||
| 1971 | 8571201 | Cross channel identification in electronic commerce environments | |||
| 1972 | 8571200 | Interactive voice response system and method with common interface and intelligent agent monitoring | |||
| 1973 | 8571199 | Method and apparatus for proper routing of customers | |||
| 1974 | 8566104 | Numeric weighting of error recovery prompts for transfer to a human agent from an automated speech response system | |||
| 1975 | 8565836 | Selective activation of alerts for receipt and availability of data in a communication device | |||
| 1976 | 8565802 | Method and system for automatically dekeying a talk group speaker to join a multi-group communication | |||
| 1977 | 8565748 | Demand-based provisioning for a mobile communication device | |||
| 1978 | 8565747 | Method and system for extended network access services advertising via a broadband access gateway | |||
| 1979 | 8565746 | Programmable agent for monitoring mobile communication in a wireless communication network | |||
| 1980 | 8565745 | Remote control of electronic devices | |||
| 1981 | 8565744 | Vertical handover composite quality measures | |||
| 1982 | 8565738 | Software program and method for offering promotions on a phone | |||
| 1983 | 8565724 | Mobile communication system and mobile terminal having function of inactivating mobile communication viruses, and method thereof | |||
| 1984 | 8565413 | Softphone | |||
| 1985 | 8565412 | Servicing calls in call centers based on estimated call value | |||
| 1986 | 8565411 | Method and apparatus for optimizing customer service across multiple channels | |||
| 1987 | 8565410 | Call mapping systems and methods using variance algorithm (VA) and/or distribution compensation | |||
| 1988 | 8565408 | Call-routing system and method | |||
| 1989 | 8565402 | System and method for providing call-back options | |||
| 1990 | 8564714 | Electronic camera that wirelessly transfers data, which includes a power save mode | |||
| 1991 | 8564461 | Handheld electronic device and associated method enabling text input in a language employing non-roman characters | |||
| 1992 | 8564460 | Keyboard device and method of identifying a key operation | |||
| 1993 | 8560025 | Method for reducing power consumption of a terminal in cellular system | |||
| 1994 | 8560021 | Mobile device integration with WLAN functionality | |||
| 1995 | 8559937 | Wireless system for providing critical sensor alerts for equipment | |||
| 1996 | 8559936 | Remote control of a telephone | |||
| 1997 | 8559934 | Method and system for limiting the functionality of a mobile electronic device | |||
| 1998 | 8559933 | System and method for ID platform | |||
| 1999 | 8559932 | Selective alert processing | |||
| 2000 | 8559618 | Contact center call routing by agent attribute | |||
| 2001 | 8559617 | Vendor facility customer assignment | |||
| 2002 | 8559615 | Contact server for call center | |||
| 2003 | 8554195 | Health management system for group interactions between patients and healthcare practitioners | |||
| 2004 | 8554194 | Method and system for providing virtual messenger service | |||
| 2005 | 8554193 | Apparatus for reporting an exception and method thereof | |||
| 2006 | 8554192 | Interaction analysis and prioritization of mobile content | |||
| 2007 | 8554191 | System and method for managing media | |||
| 2008 | 8554189 | Method and process for activating a telematics device without a pre-activated MDN | |||
| 2009 | 8553873 | Revising outbound forecasts and corresponding schedules based on performance data | |||
| 2010 | 8553872 | Method and system for managing a quality process | |||
| 2011 | 8553871 | Call monitoring system | |||
| 2012 | 8553870 | Computer telephony integration (CTI) complete healthcare contact center | |||
| 2013 | 8553869 | Method for implementing RBT interworking, media gateway control function device, and application server | |||
| 2014 | 8553067 | Capturing and controlling access to muted content from a conference session | |||
| 2015 | 8549100 | Technique for previously providing estimate of time required for processing | |||
| 2016 | 8548535 | Mobile communication terminal | |||
| 2017 | 8548531 | Method and system of creating customized ringtones | |||
| 2018 | 8548458 | Method, device, and system for measuring and reporting automatic neighbour relation | |||
| 2019 | 8548453 | Remote control system and method for portable terminals | |||
| 2020 | 8548452 | System and method for controlling device usage | |||
| 2021 | 8548450 | Scrolling based pagination by mobile wireless communications device and method thereof | |||
| 2022 | 8548440 | Event information display apparatus and method for mobile communication terminal | |||
| 2023 | 8548157 | System and method of managing incoming telephone calls at a call center | |||
| 2024 | 8548156 | Method and system for blocking lower priority communications for improved automatic call distribution | |||
| 2025 | 8548155 | Dynamic message context driven application assembly for customer service agent productivity applications | |||
| 2026 | 8548144 | Apparatus, system, and method for automated call initiation | |||
| 2027 | 8548141 | Techniques for transfer error recovery | |||
| 2028 | 8548137 | Generic fraud detection model | |||
| 2029 | 8547254 | Handheld electronic device that has a keypad which can be rendered ineffective, and associated method | |||
| 2030 | 8543101 | Wireless communication system, wireless base station, mobile station, and wireless communication method | |||
| 2031 | 8543100 | Method of managing mobility management layer of a mobile device | |||
| 2032 | 8542816 | Independent customer service agents | |||
| 2033 | 8542814 | Methods and systems for speed dialing | |||
| 2034 | 8538483 | Computer program products, apparatuses and methods for associating and displaying messages in mobile terminals | |||
| 2035 | 8538452 | Apparatus and method for providing cognitive radio access by communication mode guide data in mobile terminal supporting multi communication modes | |||
| 2036 | 8538425 | Apparatus and method for improving mobile terminated cell setup performance during inter-frequency cell reselection | |||
| 2037 | 8538408 | System and method for controlling vehicle systems from a cell phone | |||
| 2038 | 8538407 | Fixed mobile convergence home control system | |||
| 2039 | 8538406 | Method for dynamic change of operation mode in wireless communication system | |||
| 2040 | 8538404 | Centrally managing user-specified configuration data for a configurable device | |||
| 2041 | 8538401 | Mobile terminal and controlling method thereof | |||
| 2042 | 8538400 | Exchanging digital content | |||
| 2043 | 8538399 | Method and system for network assisted discovery of femto cells | |||
| 2044 | 8538398 | Method and system for customizing a user interface of a mobile device | |||
| 2045 | 8538393 | Method to provide ad hoc and password protected digital and voice networks | |||
| 2046 | 8538038 | Audio mute concealment | |||
| 2047 | 8538006 | Systems, methods, and computer program products for providing interactive interfaces to call center agents | |||
| 2048 | 8538002 | Telephone system | |||
| 2049 | 8537995 | Mobile communications terminal and method | |||
| 2050 | 8537683 | Method for estimating the quality of experience of a user in respect of audio and/or video contents distributed through telecommunications networks | |||
| 2051 | 8537027 | Method for controlling an electronic device and electronic device | |||
| 2052 | 8532645 | System, method and apparatus for wireless communication between a wireless mobile telecommunications device and a remote wireless display | |||
| 2053 | 8532642 | Autonomous, non-interactive, context-based services for cellular phone | |||
| 2054 | 8532641 | System and method for managing media | |||
| 2055 | 8532640 | Software key control for mobile devices | |||
| 2056 | 8532283 | Integrating embedded links with call center operation | |||
| 2057 | 8532282 | Tracking user operations | |||
| 2058 | 8532281 | Sales force effectiveness call forward | |||
| 2059 | 8532280 | Network value determination for call center communications | |||
| 2060 | 8532276 | Systems and methods to provide telephonic connections via concurrent calls | |||
| 2061 | 8532088 | Method and apparatus for providing call center agents with calling party information | |||
| 2062 | 8531501 | System and method for assisting an agent in a contact center | |||
| 2063 | 8527263 | Method and system for automatically generating reminders in response to detecting key terms within a communication | |||
| 2064 | 8526950 | Determining handover based on state of mobile terminal | |||
| 2065 | 8526936 | Limiting device operation without third party permission | |||
| 2066 | 8526935 | Appliance demand response antenna design for improved gain within the home appliance network | |||
| 2067 | 8526934 | Interoperability of first responder devices | |||
| 2068 | 8526933 | Method and arrangements to reconfigure a radio base station in a wireless communication system | |||
| 2069 | 8526932 | Performance zones | |||
| 2070 | 8526931 | Wireless network-controlled enabling of user device transceiver | |||
| 2071 | 8526930 | Enhanced smartphone in-vehicle accommodation | |||
| 2072 | 8526929 | Mobile communication device provisioning and management | |||
| 2073 | 8526928 | Method and system for republishing mobile content | |||
| 2074 | 8526923 | Enabling a user to purchase a ring back tone | |||
| 2075 | 8526597 | Proactive system and method for monitoring and guidance of call center agent | |||
| 2076 | 8526596 | Cross-protocol universal call identifier | |||
| 2077 | 8521572 | Customer care support system with call avoidance processing | |||
| 2078 | 8521220 | Media transfer and control system | |||
| 2079 | 8521150 | Systems and method for media transfer | |||
| 2080 | 8521149 | Frequency control apparatus and method for railway wireless communication | |||
| 2081 | 8521148 | Method of reducing power consumption within a portable communication device | |||
| 2082 | 8521147 | Methods and systems for decentralized managing of neighboring femtocells | |||
| 2083 | 8521146 | Mobile terminal and method of managing information in the same | |||
| 2084 | 8521145 | Software distribution between radio base stations | |||
| 2085 | 8520834 | Method of displaying complex relationships | |||
| 2086 | 8520833 | Global interpreter/translation services via conference bridge | |||
| 2087 | 8520832 | System and method to connect a call | |||
| 2088 | 8520831 | Method of unifying control of contact center system | |||
| 2089 | 8520830 | Guiding calls via graphical user interface | |||
| 2090 | 8520829 | Technique for communication commands and parameters in an information assistance system to provide services | |||
| 2091 | 8515488 | System for dynamic assignment of mobile subscriber identities and methods thereof | |||
| 2092 | 8515452 | Methods and systems for location-based management of wireless devices | |||
| 2093 | 8515413 | Controlling a target device using short-range communication | |||
| 2094 | 8515412 | Method and apparatus for maintaining user settings for over-the-air upgrades | |||
| 2095 | 8515411 | Reducing power consumption of wireless devices | |||
| 2096 | 8515410 | Enabling different base station ES levels based on time to activate cell | |||
| 2097 | 8515409 | Method and apparatus for providing a publish/subscribe mechanism over an ad-hoc mesh network | |||
| 2098 | 8515408 | Mobile communication terminal and method for navigating series of operations of the mobile communication terminal | |||
| 2099 | 8515404 | Mobile terminal and controlling method thereof | |||
| 2100 | 8515052 | Parallel signal processing system and method | |||
| 2101 | 8515051 | Determining and displaying application usage data in a contact center environment | |||
| 2102 | 8515050 | Remote media call center | |||
| 2103 | 8515049 | Social network urgent communication monitor and real-time call launch system | |||
| 2104 | 8515046 | Network selection of ringtones | |||
| 2105 | 8509812 | Method and system for collecting automobile-related travel data with a smartphone | |||
| 2106 | 8509760 | Standardized control of wireless devices | |||
| 2107 | 8509759 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 2108 | 8509758 | Memory system for portable telephone | |||
| 2109 | 8509757 | Cell phone with automatic dialing lockout | |||
| 2110 | 8509756 | System and method for reporting loss of broadband connectivity | |||
| 2111 | 8509755 | System and method for activating a component on an electronic device | |||
| 2112 | 8509754 | Distributing mobile-device applications | |||
| 2113 | 8509741 | System and method for mobile phone activation | |||
| 2114 | 8509420 | Detection and prevention of unintentional pulse dialing | |||
| 2115 | 8509418 | Interactive voice response system providing visual representation of caller's intent | |||
| 2116 | 8509417 | Enhanced call on-hold services | |||
| 2117 | 8509407 | Event identification in peer to peer networks | |||
| 2118 | 8509212 | Method and system of recovering lost mobile devices | |||
| 2119 | 8504120 | Techniques for controlling a radio processor in a mobile computing device | |||
| 2120 | 8504115 | Automatic sidetone control | |||
| 2121 | 8504014 | Method for associating communications devices | |||
| 2122 | 8504008 | Virtual control panels using short-range communication | |||
| 2123 | 8504007 | System and method for remote asset management | |||
| 2124 | 8504006 | Interactive management of wireless WAN (WWAN) mobile devices | |||
| 2125 | 8504004 | Automatic control of rate of notifications for UMTS and other simultaneous voice/data networks | |||
| 2126 | 8504002 | Method and device with dynamic dormancy | |||
| 2127 | 8503668 | Provision of telecommunication services | |||
| 2128 | 8503667 | Detection and prevention of unintentional pulse dialing | |||
| 2129 | 8503666 | Detection and prevention of unintentional pulse dialing | |||
| 2130 | 8503665 | System and method of writing and using scripts in automated, speech-based caller interactions | |||
| 2131 | 8503664 | Quality review of contacts between customers and customer service agents | |||
| 2132 | 8503663 | System and method for agent queue activation in a contact center | |||
| 2133 | 8503662 | System and method for speech-enabled call routing | |||
| 2134 | 8503661 | Single workflow for colloborative network routing over heteogeneous system | |||
| 2135 | 8503660 | Unified command and control of a multiplicity of heterogeneous systems supporting call center functionality | |||
| 2136 | 8503659 | Method and apparatus for ringback tone replacement with downloaded audio files | |||
| 2137 | 8503647 | Carrier-implemented call event data management | |||
| 2138 | 8498633 | Method, system and device for initializing internet device | |||
| 2139 | 8498631 | Activation of applications based on vibration of portable electronic device | |||
| 2140 | 8498630 | Location based automatic dialling | |||
| 2141 | 8498629 | Extensible human machine interface (HMI) plugin architecture for radio software system and related method | |||
| 2142 | 8498627 | Intuitive computing methods and systems | |||
| 2143 | 8498621 | Cellular device management | |||
| 2144 | 8498404 | Methods and systems for monitoring contact center operations | |||
| 2145 | 8498403 | Method and apparatus for managing training of call center agents | |||
| 2146 | 8498402 | Customer support using managed real-time communities | |||
| 2147 | 8498393 | Method for provisioning a terminal device in a multi-user setting | |||
| 2148 | 8494586 | Wireless communicator jacket with multiple operational stages | |||
| 2149 | 8494536 | Communication device, communication system and restricting method | |||
| 2150 | 8494511 | Method for controlling a mobile terminal based on status response information received from an external terminal | |||
| 2151 | 8494508 | Mobile phone having a non-telephone function and timing reset unit | |||
| 2152 | 8494507 | Adaptive, portable, multi-sensory aid for the disabled | |||
| 2153 | 8494506 | Call destination number mapping methods, devices and systems | |||
| 2154 | 8494503 | System and method for smart redialling for conference calls | |||
| 2155 | 8494150 | Computer-telephony integration in a service provider environment | |||
| 2156 | 8494149 | Monitoring device, evaluation data selecting device, agent evaluation device, agent evaluation system, and program | |||
| 2157 | 8494148 | Dynamic IVR dialog based on analytics data | |||
| 2158 | 8494143 | Teleconference presentation retrieval management | |||
| 2159 | 8494135 | Methods and systems for contact management | |||
| 2160 | 8489144 | Push-button trigger manager for U/SIM toolkit applications | |||
| 2161 | 8489143 | ME network parameters configuration by UICC | |||
| 2162 | 8489138 | Method and apparatus for uplink power control during soft handover | |||
| 2163 | 8489086 | Use of powerlines for transmission of high frequency signals | |||
| 2164 | 8489085 | Remote vehicle start system with advance dynamic scheduling system | |||
| 2165 | 8489084 | Over the air programming via cellular broadcast | |||
| 2166 | 8489083 | Method and apparatus for providing idle screen service | |||
| 2167 | 8489082 | Wireless connection setting program | |||
| 2168 | 8488775 | Method and system for recording automatic call distributor calls | |||
| 2169 | 8488774 | Predictive call routing | |||
| 2170 | 8488773 | System for geographic agent routing | |||
| 2171 | 8488772 | Grouping of contact center agents | |||
| 2172 | 8488771 | System and method for prompt modification based on caller hang ups in IVRS | |||
| 2173 | 8488770 | System and method for automating customer relations in a communications environment | |||
| 2174 | 8488769 | Non-scheduled training for an agent in a call center | |||
| 2175 | 8488594 | Apparatus and system for bridging communication signals | |||
| 2176 | 8483702 | Chromatic scheduler for network traffic with disparate service requirements | |||
| 2177 | 8483677 | Method of managing mobility management layer of a mobile device | |||
| 2178 | 8483676 | System and method for the synchronized transmission of tone sequences | |||
| 2179 | 8483675 | System, method, and medium for managing conversational user interface according to usage pattern for portable operation | |||
| 2180 | 8483665 | Mobile device featuring sensor responsive re-notifications | |||
| 2181 | 8483383 | Method of scheduling calls | |||
| 2182 | 8483366 | Divided call history user interface | |||
| 2183 | 8483364 | Telecommunication system for improving quality of service | |||
| 2184 | 8477919 | Interactive content for click-to-call calls | |||
| 2185 | 8477915 | System and method for enforcing a recording preference | |||
| 2186 | 8473423 | Contact center expert identification | |||
| 2187 | 8472935 | Communication device | |||
| 2188 | 8472934 | Portable apparatus, method and user interface | |||
| 2189 | 8472933 | Communication device and call transfer method of same | |||
| 2190 | 8472612 | Call center customer queue shortcut access code | |||
| 2191 | 8472611 | Balancing multiple computer models in a call center routing system | |||
| 2192 | 8472610 | Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and users | |||
| 2193 | 8472609 | Method and computer readable medium for geographic agent routing | |||
| 2194 | 8472606 | Methods and systems for directory information lookup | |||
| 2195 | 8472600 | System and method for providing signaling in a network environment | |||
| 2196 | 8467779 | Decision support | |||
| 2197 | 8467778 | Video call device control | |||
| 2198 | 8467777 | Intelligent text message to speech system and method for visual voicemail | |||
| 2199 | 8467719 | Method and system for the delivery of user requested program content using broadcast channels | |||
| 2200 | 8467568 | Methods, systems, and products for gesture-activation | |||
| 2201 | 8467519 | System and method for processing calls in a call center | |||
| 2202 | 8467518 | Systems and methods for analyzing contact center interactions | |||
| 2203 | 8463319 | Wireless application installation, configuration and management tool | |||
| 2204 | 8463279 | Methods and apparatus for application network-server determination for removable module-based wireless devices | |||
| 2205 | 8463276 | Femtocell self organization and configuration process | |||
| 2206 | 8463253 | Flexible lifestyle portable communications device | |||
| 2207 | 8462934 | System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer call | |||
| 2208 | 8462933 | Method, device, and program for calculating number of operators needed | |||
| 2209 | 8462927 | System and method for personalized services network call center | |||
| 2210 | 8462922 | Storage, processing, and display of service desk performance metrics | |||
| 2211 | 8457622 | System and method for remote asset management | |||
| 2212 | 8457621 | Generic identity module for telecommunication services | |||
| 2213 | 8457620 | Methods and apparatus for limiting communication capabilities in mobile communication devices | |||
| 2214 | 8457619 | Searching for mobile content | |||
| 2215 | 8457618 | Preventing random access based on outdated system information in a wireless communication system | |||
| 2216 | 8457617 | System and method for a wireless device locator | |||
| 2217 | 8457616 | Method and apparatus for backup communication services | |||
| 2218 | 8457588 | Method and apparatus for discontinuous reception of connected terminal in a mobile communication system | |||
| 2219 | 8457301 | Multi-frequency tone detector | |||
| 2220 | 8457300 | Instant message contact management in a contact center | |||
| 2221 | 8457299 | Technique for providing a personalized electronic messaging service through an information assistance provider | |||
| 2222 | 8457298 | Method and system for profiling multi-channel consumers in a call center environment | |||
| 2223 | 8457297 | Distributing transactions among transaction processing systems | |||
| 2224 | 8457296 | System and method for processing multi-modal communications during a call session | |||
| 2225 | 8457295 | Call ordering system using a pre-filled transaction record in a call center transaction from a mobile phone | |||
| 2226 | 8457292 | Busy lamp field system for remote telephones and method for the same | |||
| 2227 | 8452343 | Portable terminal | |||
| 2228 | 8452274 | Global automatic cellular provisioning | |||
| 2229 | 8452272 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 2230 | 8452271 | Port initiated number gateway | |||
| 2231 | 8451725 | Method and apparatus for distributed compositional control of end-to-end media in IP networks | |||
| 2232 | 8447290 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 2233 | 8447288 | Method and apparatus for dynamically updating an address book when a mobile device roams from one network to another | |||
| 2234 | 8447287 | System and method for reducing RF radiation exposure for a user of a mobile communication device by saving transmission containing non time-sensitive media until the user of the mobile communication device is a safe distance away from the user | |||
| 2235 | 8447286 | Multi-interface user terminal | |||
| 2236 | 8447265 | Proximity based emergency communication system | |||
| 2237 | 8447028 | Systems and methods for self-learning and building web contents via a rich call center service | |||
| 2238 | 8447027 | System and method for language variation guided operator selection | |||
| 2239 | 8447026 | Data driven configuration of call management applications | |||
| 2240 | 8442578 | Mobile personal services platform for providing feedback | |||
| 2241 | 8442539 | Techniques for supporting low duty cycle mode of base station | |||
| 2242 | 8442521 | Carrier configuration at activation | |||
| 2243 | 8442511 | Mobile phone control employs interrupt upon excessive speed to force hang-up and transmit hang-up state to other locations | |||
| 2244 | 8442509 | System and method for managing a wireless device from removable media with processing capability | |||
| 2245 | 8442508 | Electronic driver logging system and method | |||
| 2246 | 8442507 | Methods and apparatus for dynamic source determination of provisioning information on a per-network service basis for open market wireless devices | |||
| 2247 | 8442488 | Portable communication terminal and use-enabled/disabled control method | |||
| 2248 | 8442209 | System and method for processing out-of-order caller responses during automated call processing | |||
| 2249 | 8442208 | Method and system for transferring an automatic call distributor call | |||
| 2250 | 8442207 | System and method for observing a communication session | |||
| 2251 | 8442206 | Method of responding to an incoming voice call | |||
| 2252 | 8442033 | Distributed voice over internet protocol recording | |||
| 2253 | 8437748 | Method for managing multiple radio access bearers in a single handset | |||
| 2254 | 8437747 | Visual ARS service system and method enabled by mobile terminal's call control function | |||
| 2255 | 8437746 | Contact information rights management | |||
| 2256 | 8437744 | Methods and devices for remote processing of information originating from a mobile communication device | |||
| 2257 | 8437732 | Emergency call notification for network services | |||
| 2258 | 8437466 | Method and apparatus for resuming the sessions between client device and IVR system | |||
| 2259 | 8437465 | Systems and methods for capturing communications data | |||
| 2260 | 8437464 | Handling of a session initiation protocol-capable telecommunications terminal that is put on hold | |||
| 2261 | 8437463 | Distributed hardware/software system for managing agent status in a communication center | |||
| 2262 | 8437462 | Synchronization of multiple target system data | |||
| 2263 | 8433335 | Method and apparatus for sharing information from a communication device | |||
| 2264 | 8433310 | Systems, methods, and computer program products for providing device updates to a mobile device operating in a wireless telecommunications network | |||
| 2265 | 8433309 | Determining presence of radio frequency communication device | |||
| 2266 | 8433308 | Apparatuses and methods for updating configurations of radio resources with system information | |||
| 2267 | 8433307 | Method of controlling a PDA phone and PDA phone using the same | |||
| 2268 | 8433306 | Second screens and widgets | |||
| 2269 | 8433295 | Server-coordinated ringtones | |||
| 2270 | 8433053 | Voice user interfaces based on sample call descriptions | |||
| 2271 | 8433052 | System and method for requesting additional telephone numbering information for reporting | |||
| 2272 | 8433049 | Communication device and communication method thereof | |||
| 2273 | 8428650 | Reconfigurable base station using mobile station RF ASIC | |||
| 2274 | 8428635 | System and method for managing group communications | |||
| 2275 | 8428590 | Method and apparatus for identifying user equipment, and method for transmitting and allocating a temporary identifier | |||
| 2276 | 8428573 | Remote control of mobile radio system through portable radio system | |||
| 2277 | 8428572 | Information processing apparatus | |||
| 2278 | 8428570 | Service provider activation | |||
| 2279 | 8428569 | MDN switching between telematics devices | |||
| 2280 | 8428509 | System and method for providing a rich media visitor log | |||
| 2281 | 8428246 | Unified customer service interactions | |||
| 2282 | 8428245 | Customer service agent assisted social networks | |||
| 2283 | 8428244 | Cross-call agent extension mobility with call admission control and emergency calling | |||
| 2284 | 8423011 | Wireless handheld device, system, and method of detecting and storing email settings | |||
| 2285 | 8423010 | Remote activation of a communication-forwarding function for a mobile-communication device | |||
| 2286 | 8423009 | Automated delivery of flight data to aircraft cockpit devices | |||
| 2287 | 8423008 | Signaling UE measurement restrictions for inter-cell interference | |||
| 2288 | 8423007 | Multi-phone programming application | |||
| 2289 | 8422660 | Communication system having common ground mechanism | |||
| 2290 | 8422659 | Call processing system | |||
| 2291 | 8422658 | System and method for the automatic selection of interfaces | |||
| 2292 | 8422644 | Systems and methods to redirect incoming contacts | |||
| 2293 | 8421592 | Mediation of electric vehicle charging by wireless network provider | |||
| 2294 | 8417234 | Method and apparatus for tracking the programming of a mobile device with multiple service accounts | |||
| 2295 | 8417233 | Automated notation techniques implemented via mobile devices and/or computer networks | |||
| 2296 | 8417232 | Application component operating method for SDR terminal and SDR terminal | |||
| 2297 | 8417231 | Method and apparatus for programming a mobile device with multiple service accounts | |||
| 2298 | 8417228 | Technique for requesting and providing in-call services | |||
| 2299 | 8416944 | Servicing calls in call centers based on caller geo-location | |||
| 2300 | 8416943 | System and method for distributing customer contacts | |||
| 2301 | 8416942 | Methods, systems, and computer program products for implementing a custom, interactive call flow | |||
| 2302 | 8416782 | Method of exchanging messages and source devices | |||
| 2303 | 8416054 | Method and apparatus for training a learning movable barrier operator transceiver | |||
| 2304 | 8412175 | Cross domain notification | |||
| 2305 | 8412174 | Call note management on communication device | |||
| 2306 | 8412173 | Method and system for providing a contact attempt service | |||
| 2307 | 8411845 | Handheld electronic device having improved phone call log, and associated method | |||
| 2308 | 8411844 | Method for controlling abandonment rate in outbound campaigns | |||
| 2309 | 8411843 | Next agent available notification | |||
| 2310 | 8411841 | Real-time agent assistance | |||
| 2311 | 8411840 | Method of unifying control of contact center system | |||
| 2312 | 8411839 | System and method for providing enhanced client satisfaction during phone interactions by intelligent automatic call routing | |||
| 2313 | 8411838 | Call amount estimating method | |||
| 2314 | 8411668 | Method and apparatus for staggering internet protocol teleconferencing calls | |||
| 2315 | 8407381 | Keypad de-bouncing apparatus and method | |||
| 2316 | 8406819 | Systems and methods for visual alerting mechanisms on a mobile communication device | |||
| 2317 | 8406752 | Mobile terminal and controlling method thereof | |||
| 2318 | 8406750 | Method and device for establishing a communication connection between a control center and a terminal | |||
| 2319 | 8406412 | System and method for call flow generation via real-time tracking of guided problem resolution | |||
| 2320 | 8406407 | System and method for providing custom alerts | |||
| 2321 | 8405516 | Portable electronic device and unlocking method thereof | |||
| 2322 | 8402089 | Communicating multimedia information to respondent endpoints | |||
| 2323 | 8401544 | Method of determining the active set in a cellular radio system | |||
| 2324 | 8401539 | Servicing attributes on a mobile device | |||
| 2325 | 8401538 | System and method for generic mobile phone configuration | |||
| 2326 | 8401537 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 2327 | 8401536 | Mobile communication terminal and method | |||
| 2328 | 8401535 | System, a method, and an apparatus for sharing an updated content with peers | |||
| 2329 | 8401534 | Mobile communication terminal and method for controlling the same | |||
| 2330 | 8401521 | Enabling remote and anonymous control of mobile and portable multimedia devices for security, tracking and recovery | |||
| 2331 | 8401196 | Method and apparatus for performing JRNSO in FDD, TDD and MIMO communications | |||
| 2332 | 8401173 | Telephone-line-connection method | |||
| 2333 | 8401172 | Methods and systems for processing and managing telephonic communications using ring pools | |||
| 2334 | 8401171 | Computing device assistance for phone based customer service representative interaction | |||
| 2335 | 8401170 | Method of using VOIP for callback from an ACD | |||
| 2336 | 8401169 | System and method of delivering ringback audio content | |||
| 2337 | 8401156 | Real-time monitoring of caller experience in a call flow | |||
| 2338 | 8396467 | Apparatus and method for event detection | |||
| 2339 | 8396466 | Content synchronization between electronic devices | |||
| 2340 | 8396464 | Method and apparatus for software update of terminals in a mobile communication system | |||
| 2341 | 8396463 | Managing notification service connections and displaying icon badges | |||
| 2342 | 8396462 | Method of searching for lost child using two-dimensional bar code | |||
| 2343 | 8396205 | Systems and methods of supervising contacts | |||
| 2344 | 8396204 | Call center resource allocation | |||
| 2345 | 8396203 | Automatic integrated escalation in a unified messaging system | |||
| 2346 | 8395994 | System and method for adaptive call management | |||
| 2347 | 8391852 | Communication method, communication system, communication terminal apparatus and base station apparatus | |||
| 2348 | 8391851 | Gestural techniques with wireless mobile phone devices | |||
| 2349 | 8391837 | Method, system and trusted service manager for securely transmitting an application to a mobile phone | |||
| 2350 | 8391469 | Methods and apparatus to decode dual-tone signals | |||
| 2351 | 8391468 | Multifunctional keyboard for a mobile communication device and method of operating the same | |||
| 2352 | 8391466 | Generating communication forecasts and schedules based on multiple outbound campaigns | |||
| 2353 | 8391465 | Customer care call routing | |||
| 2354 | 8391464 | Customer service system, method, and software program product for responding to queries using natural language understanding | |||
| 2355 | 8391463 | Method and apparatus for identifying related contacts | |||
| 2356 | 8391457 | Systems and methods of timing DTMF tones for telephony control | |||
| 2357 | 8386567 | Method and apparatus for coordinating internet multi-media content with telephone and audio communications | |||
| 2358 | 8385955 | Permission based text messaging | |||
| 2359 | 8385954 | Method for automatically responding to mobile phone short messages | |||
| 2360 | 8385909 | Dynamic adjustment of a base transceiver station in a wireless communication system | |||
| 2361 | 8385903 | Transferring sessions in a communications network | |||
| 2362 | 8385902 | System and method for remotely operating a wireless device using a server and client architecture | |||
| 2363 | 8385901 | System and methods for monitoring the context associated with a mobile communication device | |||
| 2364 | 8385900 | Self-optimizing networks for fixed wireless access | |||
| 2365 | 8385899 | Automated application-selective processing of information obtained through wireless data communication links | |||
| 2366 | 8385537 | Unified method and apparatus to simplify telephone area code dialing | |||
| 2367 | 8385535 | Method and system for remotely automating cross-connects in telecom networks | |||
| 2368 | 8385534 | Method for dispatching service requests | |||
| 2369 | 8385533 | Bidding work assignment on conference/subscribe RTP clearing house | |||
| 2370 | 8380181 | Remote site telecom equipment communication | |||
| 2371 | 8380180 | Remote programming/activation of SIM enabled ATA device | |||
| 2372 | 8380179 | System and method for learning based device management | |||
| 2373 | 8380174 | Voice mailbox configuration methods and apparatus for mobile communication devices | |||
| 2374 | 8379834 | Method and system for managing interactive communications campaigns | |||
| 2375 | 8379833 | System, method, and computer program product for detecting redundancies in information provided by customers in a customer service system | |||
| 2376 | 8379832 | Universal queuing for inbound communications | |||
| 2377 | 8379831 | Apparatuses, methods and systems for accessing a new customer service representative and for monitoring customer service | |||
| 2378 | 8379830 | System and method for automated customer service with contingent live interaction | |||
| 2379 | 8379811 | System and method for transmitting communication data | |||
| 2380 | 8379564 | System and method for monitoring remote devices with a dual-mode wireless communication protocol | |||
| 2381 | 8379553 | Method and apparatus for mitigating the impact of receiving unsolicited IP packets at a wireless device | |||
| 2382 | 8379537 | Network device management system, network device management device, and network device management program | |||
| 2383 | 8379073 | Method for storing data of video telephony call in mobile terminal and system thereof | |||
| 2384 | 8374859 | Automatic answering device, automatic answering system, conversation scenario editing device, conversation server, and automatic answering method | |||
| 2385 | 8374611 | Method for compulsorily performing handover in broadband wireless communication system | |||
| 2386 | 8374593 | Method of providing mobile application | |||
| 2387 | 8374335 | Method and system for an intelligent telephone prefix dialer | |||
| 2388 | 8374334 | System and method for interactive customer service | |||
| 2389 | 8374333 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | |||
| 2390 | 8373538 | Mobile device monitoring and control system | |||
| 2391 | 8369846 | Personal area network systems and devices and methods for use thereof | |||
| 2392 | 8369845 | Method and system to subscribe, configure and move mobile telephone software service conveniently | |||
| 2393 | 8369844 | Device and method for transmitting data in a wideband wireless network and computer program product | |||
| 2394 | 8369510 | Method and apparatus for ringing | |||
| 2395 | 8369509 | System and method for search-based work assignments in a contact center | |||
| 2396 | 8369508 | Call routing in telephone switch based on duplicate leg detection | |||
| 2397 | 8369503 | False answer supervision management system | |||
| 2398 | 8364787 | Automatically adjusting command parameters to support devices of a computer network | |||
| 2399 | 8364509 | Systems methods, and computer-readable media for gathering, tabulating, and reporting on employee performance | |||
| 2400 | 8364210 | Method and system of creating customized ringtones | |||
| 2401 | 8364139 | Personal area network systems and devices and methods for use thereof | |||
| 2402 | 8364137 | Server for sending new application portions to mobile wireless communications devices and related methods | |||
| 2403 | 8364136 | Mobile system, a method of operating mobile system and a non-transitory computer readable medium for a programmable control of a mobile system | |||
| 2404 | 8364135 | Apparatus and method for managing data in portable terminal | |||
| 2405 | 8364134 | Automatic language selection for text input in messaging context | |||
| 2406 | 8364129 | Method to provide ad hoc and password protected digital and voice networks | |||
| 2407 | 8364126 | Method and system for providing transmission of selected media programs to a wireless subscriber | |||
| 2408 | 8364123 | Managing notification messages | |||
| 2409 | 8363817 | Methods and systems for monitoring contact sessions of a contact center | |||
| 2410 | 8363810 | Method and system for aurally positioning voice signals in a contact center environment | |||
| 2411 | 8363809 | Teleconference terminal apparatus, relaying apparatus, and teleconferencing system | |||
| 2412 | 8363807 | System and method for performing an action on a phone in response to a user initiating an outbound call to one or more select phone numbers | |||
| 2413 | 8359349 | System and associated terminal, method and computer program product for uploading content | |||
| 2414 | 8359021 | Remote activation of video share on mobile devices | |||
| 2415 | 8359020 | Automatically monitoring for voice input based on context | |||
| 2416 | 8359019 | Interaction analysis and prioritization of mobile content | |||
| 2417 | 8359018 | System and method for operating intravendor and intervendor messaging systems | |||
| 2418 | 8358774 | Enterprise-wide occupancy based routing | |||
| 2419 | 8358773 | Apparatus and method for executing agent | |||
| 2420 | 8358772 | Means for directing a caller through an interactive voice response system and of making use of prerecorded precategorized scripts | |||
| 2421 | 8358770 | Method and apparatus for sending alerts to internet protocol phones | |||
| 2422 | 8355713 | Use of femtocell to control wireless communication device priorities | |||
| 2423 | 8355711 | Collaborative computing for mobile devices | |||
| 2424 | 8355710 | System and method of initiating user notification for a wireless device | |||
| 2425 | 8355709 | Device that determines whether to launch an application locally or remotely as a webapp | |||
| 2426 | 8351934 | Over the air passive downloads | |||
| 2427 | 8351916 | Stealth mode for wireless communications device | |||
| 2428 | 8351915 | Method and system for status of application storing by using mobile communication terminal | |||
| 2429 | 8351914 | Method and system for registration of licensed modules in mobile devices | |||
| 2430 | 8351911 | Providing digital content usability for a mobile device user | |||
| 2431 | 8351596 | Method and system for call to role | |||
| 2432 | 8351594 | System for indicating priority levels for transaction and task engagement in a call center | |||
| 2433 | 8351593 | Emergency recording during VoIP session | |||
| 2434 | 8346236 | Method for switching call mode of a mobile device and related mobile device capable of switching call mode automatically | |||
| 2435 | 8346235 | DTMF signalling between mobile and server | |||
| 2436 | 8346234 | Secure platform management with power savings capacity | |||
| 2437 | 8346221 | Message transmitter and response message transmitting method in cellular mobile telephone apparatus and recording medium recording program for executing the method | |||
| 2438 | 8345858 | Adaptive, context-driven telephone number dialing | |||
| 2439 | 8345857 | Method for reducing non-value added time between calls serviced at a call center | |||
| 2440 | 8345855 | Method, device and program for calculating number of necessary agents | |||
| 2441 | 8345854 | Method and system using presence information to improve services provided by automatic call distribution centers | |||
2012 | |||||
| 2442 | 8340654 | Apparatus and method for video display and control for portable device | |||
| 2443 | 8340653 | Communication terminal apparatus and communication method | |||
| 2444 | 8340652 | System and method of waste management | |||
| 2445 | 8340651 | Reconciling contact information between users | |||
| 2446 | 8340650 | Mobile phone device, and its channel search method and program | |||
| 2447 | 8340649 | Establishing communications sessions | |||
| 2448 | 8340643 | Response message transmitter and response message transmitting method in cellular mobile telephone apparatus and recording medium recording program for executing the method | |||
| 2449 | 8340277 | Bartering system and method for controlling position in a wait queue in a contact center | |||
| 2450 | 8340276 | System and method for providing customer service | |||
| 2451 | 8340275 | Selective contact between customers and customer service agents | |||
| 2452 | 8340274 | System for routing interactions using bio-performance attributes of persons as dynamic input | |||
| 2453 | 8340260 | Inmate management and call processing systems and methods | |||
| 2454 | 8339268 | Driver configurable drowsiness prevention | |||
| 2455 | 8335543 | Content management in wireless devices with saving of content settings | |||
| 2456 | 8335501 | Controlling functions of mobile communications devices | |||
| 2457 | 8335500 | Notification of access control request and explanation indicative of the access control request on a communication device | |||
| 2458 | 8335499 | Apparatus and methods for controlling dedicated data transmit mode in a mobile computing device | |||
| 2459 | 8335308 | Method, system, and apparatus for attenuating dual-tone multiple frequency confirmation tones in a telephone set | |||
| 2460 | 8335303 | System and method for telephone call control | |||
| 2461 | 8331924 | Phone call by picture selection | |||
| 2462 | 8331923 | Wireless provisioning solution for target devices | |||
| 2463 | 8331922 | Remote host controller interface control for devices | |||
| 2464 | 8331921 | Managing subscribers on a cellular network | |||
| 2465 | 8331920 | Method for providing supplementary service control menu and system to provide the supplementary service control menu | |||
| 2466 | 8331919 | System, method, and software program product for tracking call failures on a wireless phone | |||
| 2467 | 8331550 | Social media language identification and routing | |||
| 2468 | 8331549 | System and method for integrated workforce and quality management | |||
| 2469 | 8331548 | Systems and methods for data synchronization in a customer center | |||
| 2470 | 8327002 | BGP peer prioritization in networks | |||
| 2471 | 8326934 | System and method for remotely configuring a desktop mailbox | |||
| 2472 | 8326279 | Utilizing mobile device functionality from remote computers | |||
| 2473 | 8326278 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 2474 | 8326259 | Remote application of vehicle component settings | |||
| 2475 | 8325907 | System and method for call routing and enabling interaction between callers with calls positioned in a queue | |||
| 2476 | 8325893 | Click-to-call attack prevention | |||
| 2477 | 8320901 | Smart phone as remote control device | |||
| 2478 | 8320900 | System and methods for data communications in a wireless communication system | |||
| 2479 | 8320899 | Installation notification method, installation notification system, and installation notification server | |||
| 2480 | 8320898 | Systems and methods for optimizing the configuration of a set of performance scaling algorithms | |||
| 2481 | 8320897 | Method and device for programming inter-(sub) system interface identity data at a unit or individual subscriber | |||
| 2482 | 8320884 | Limiting user device functionality during motor vehicle operation | |||
| 2483 | 8320591 | ANR headphones and headsets | |||
| 2484 | 8320551 | Method and system for processing application logs | |||
| 2485 | 8320550 | Method and system for assigning tasks to workers | |||
| 2486 | 8320349 | Combined user agent for packet-based communication clients | |||
| 2487 | 8315622 | Motion adaptive communications device and integrated circuits for use therewith | |||
| 2488 | 8315621 | Event reminder method | |||
| 2489 | 8315620 | Methods and apparatus to associate a mobile device with a panelist profile | |||
| 2490 | 8315619 | System and method for managing mobile communications | |||
| 2491 | 8315618 | System and method for managing mobile communications | |||
| 2492 | 8315617 | Controlling mobile device functions | |||
| 2493 | 8315616 | Mobile device solution that provides enhanced user control for outgoing data handling | |||
| 2494 | 8315615 | Wireless communication device management system and method | |||
| 2495 | 8315378 | Hybrid circuit without inductors | |||
| 2496 | 8315374 | Customer-controlled recording | |||
| 2497 | 8315373 | Enhanced polling method and system | |||
| 2498 | 8315372 | Unified call centre system for multiple service providers | |||
| 2499 | 8315367 | Systems and methods for RFID-based access management of electronic devices | |||
| 2500 | 8315162 | System and method for determining that a maximum number of IP sessions have been established | |||
| 2501 | 8311532 | Method and system for enabling personalized shared mobile phone usage | |||
| 2502 | 8311531 | Methods, apparatuses and computer program products for automatically saving information associated with one or more unknown contacts | |||
| 2503 | 8311530 | Touch entry of password on a mobile device | |||
| 2504 | 8311529 | Coordination operation method and mobile communication terminal | |||
| 2505 | 8311516 | System for maintaining the broadcasting information in USIM unlock environment and method thereof | |||
| 2506 | 8311490 | Systems and methods for configuring and operating a wireless control system in a vehicle for activation of a remote device | |||
| 2507 | 8311260 | Miniature stereo audio earphones | |||
| 2508 | 8311208 | Method for predicting call waiting times | |||
| 2509 | 8306525 | UMTS wired and wireless mobile 2G, 3G, 4G, 5G and other new generations of cellular, mobile | |||
| 2510 | 8306524 | Mobile terminal with camera clock frequency control | |||
| 2511 | 8306522 | Dynamic interface for mobile devices | |||
| 2512 | 8306521 | Vehicle control apparatus with data reprogrammable via wireless communication network | |||
| 2513 | 8306519 | Optimizing long term evolution (LTE) capacity using an adaptive dormancy timer | |||
| 2514 | 8306518 | Handset service migration automation and subscriber identity module tracking | |||
| 2515 | 8306213 | Skill and level assignment via concentric inlaid circles | |||
| 2516 | 8306212 | Time-based work assignments in automated contact distribution | |||
| 2517 | 8306211 | System and method for retaining calls into a call center | |||
| 2518 | 8306044 | System for interactive queuing through public communication networks | |||
| 2519 | 8302166 | Associating network devices with users | |||
| 2520 | 8301197 | Method and apparatus for synchronizing contacts stored on smart card with contacts stored in an internal memory | |||
| 2521 | 8301141 | Automatic profile updating for a wireless communication device | |||
| 2522 | 8301132 | Push registry application programming interface for capturing events | |||
| 2523 | 8301131 | Method for optimizing the transmission resources by local loopback in a mobile radio communication cellular network, network and local adapters thereof | |||
| 2524 | 8301130 | Detect and connect wireless phone services and local phone networks | |||
| 2525 | 8300800 | Communication terminal apparatus and image forming apparatus | |||
| 2526 | 8300799 | Campaign manager | |||
| 2527 | 8300798 | Intelligent communication routing system and method | |||
| 2528 | 8300797 | Global view of performance management in a diverse call center environment | |||
| 2529 | 8296152 | System and method for automatic distribution of conversation topics | |||
| 2530 | 8295854 | System for preventing text messaging while driving | |||
| 2531 | 8295826 | System for monitoring the quality of service in a communication network | |||
| 2532 | 8295824 | Management unit for facilitating inter-network hand-off for a multiservice communication device | |||
| 2533 | 8295823 | Mobile communication system and automatic mode-changing method | |||
| 2534 | 8295811 | System and method for mobile phone activation | |||
| 2535 | 8295472 | System and method for incorporating customer hang-ups and web submissions into a phonecall-based support workflow | |||
| 2536 | 8295470 | System and procedure for commercial communications | |||
| 2537 | 8295465 | Systems and methods to connect members of a social network for real time communication | |||
| 2538 | 8295208 | Method and system for providing communication control functionality at a remotely located site using a distributed feature architecture | |||
| 2539 | 8290515 | Method and system to monitor and control devices utilizing wireless media | |||
| 2540 | 8290481 | Events notification and functions selection mechanisms in a wireless device | |||
| 2541 | 8290479 | Methods, systems, and computer program products for schedule management based on locations of wireless devices | |||
| 2542 | 8290139 | Method and apparatus for maintaining dynamic queues in call centers using social network information | |||
| 2543 | 8285833 | Packet data recording method and system | |||
| 2544 | 8285797 | Technique for controlling device management response messages | |||
| 2545 | 8285300 | Methods and systems for location-based management of wireless devices | |||
| 2546 | 8285298 | Chromatic scheduler for network traffic with disparate service requirements | |||
| 2547 | 8285271 | Wireless telephone interface for remote command of an operator for an automatic gate | |||
| 2548 | 8285270 | Wireless communication apparatus, wireless communication network and software upgrading method | |||
| 2549 | 8285269 | Statistical spam message detection | |||
| 2550 | 8285268 | System and method for delta-based over-the-air software upgrades for a wireless mobile station | |||
| 2551 | 8285199 | Auto-deploying an application from a mobile device to a host in a pervasive computing environment | |||
| 2552 | 8284925 | Jack detection circuit | |||
| 2553 | 8284924 | Method and structure for automated crediting to customers for waiting | |||
| 2554 | 8284920 | Method and system for transferring a call at an automatic call distribution system | |||
| 2555 | 8284910 | Acceptance of inputs from various interfaces to a telephony system | |||
| 2556 | 8284760 | Method and apparatus for event notification | |||
| 2557 | 8284711 | Apparatus and methods for addressable communication using voice-grade radios | |||
| 2558 | 8284048 | Auto activation of a mobile device | |||
| 2559 | 8280456 | Providing a user with feedback regarding power consumption in battery-operated electronic devices | |||
| 2560 | 8280417 | Short user messages in system control signaling | |||
| 2561 | 8280364 | Interoperability of first responder devices | |||
| 2562 | 8280363 | Mobile terminal and method of controlling visual appearance thereof | |||
| 2563 | 8280362 | System and method for controlling a feature of a mobile communication unit | |||
| 2564 | 8280361 | Method for renewing program files of a programmable mobile telecommunications terminal | |||
| 2565 | 8280356 | Enabling a user to purchase a ring back tone | |||
| 2566 | 8280032 | Registration of a telephone/computer association in a computer telephony integration environment | |||
| 2567 | 8280031 | Method and system for managing interactive communications campaign using a hold queue | |||
| 2568 | 8280030 | Call routing system and method of using the same | |||
| 2569 | 8280029 | Customer service response system for interaction with customer service agents | |||
| 2570 | 8279862 | Centralized service control for a telecommunication system | |||
| 2571 | 8279779 | Method and system for virtual agent session monitoring and barge-in | |||
| 2572 | 8275367 | Methods and apparatus for remote data transfer | |||
| 2573 | 8275366 | Method and apparatus for automatically changing a call receive mode in a mobile terminal | |||
| 2574 | 8275122 | Adaptive ringtone detector | |||
| 2575 | 8275117 | Methods and apparatus for use in computer-to-human escalation | |||
| 2576 | 8275116 | Networked contact center | |||
| 2577 | 8275115 | System and method for securing data exchanged during a telephone call | |||
| 2578 | 8275114 | Method and system for implementing ring back tones and ring back images in the VP service | |||
| 2579 | 8274965 | Method and apparatus for providing a network based call processing manager | |||
| 2580 | 8270983 | Methods and apparatus for line selection in a communication device | |||
| 2581 | 8270981 | Method for handoff of portable terminal between heterogeneous wireless networks | |||
| 2582 | 8270965 | Signaling over cellular networks to reduce the Wi-Fi energy consumption of mobile devices | |||
| 2583 | 8270964 | Communication device | |||
| 2584 | 8270963 | Cross domain notification | |||
| 2585 | 8270962 | Emergency calls on a wireless communication device during a device reboot | |||
| 2586 | 8270961 | Method of configuring a mobile telephone to interact with external services | |||
| 2587 | 8270960 | Connecting mobile terminals based on sensor data | |||
| 2588 | 8270956 | Interactive mobile caller-identification information on a television | |||
| 2589 | 8270937 | Low-threat response service for mobile device users | |||
| 2590 | 8270934 | Configuring network settings for a power line networking device | |||
| 2591 | 8270596 | Musical caller ID apparatus and method | |||
| 2592 | 8270594 | Method and system for managing interactive communications campaign with reduced customer-to-agent connection latency | |||
| 2593 | 8270593 | Call routing using voice signature and hearing characteristics | |||
| 2594 | 8270592 | Call routing management based on caller language | |||
| 2595 | 8270591 | Multi-media contact channel in agent state control system and method for use in a contact center | |||
| 2596 | 8270590 | User message delivery to calling party device | |||
| 2597 | 8270575 | Managing interactive communications campaigns | |||
| 2598 | 8265617 | Media transfer and control system | |||
| 2599 | 8265616 | System and method for traffic routing | |||
| 2600 | 8265615 | System apparatus and method for updating communication services | |||
| 2601 | 8265262 | Method and apparatus for optimizing layered service routing of a call center | |||
| 2602 | 8265261 | Telephone channel personalization | |||
| 2603 | 8265260 | Methods, systems, and computer program products for providing human-assisted natural language call routing | |||
| 2604 | 8265248 | Techniques for transfer error recovery | |||
| 2605 | 8265245 | Call-processing rate quote system and method | |||
| 2606 | 8265084 | Local network connecting system local network connecting method and mobile terminal | |||
| 2607 | 8260355 | Portable communication terminal, program executed by portable communication terminal | |||
| 2608 | 8260317 | System and method of updating presence information | |||
| 2609 | 8260283 | Communicating codeset information as part of a native application | |||
| 2610 | 8260282 | Method, device and software for updating data in mobile devices | |||
| 2611 | 8260281 | System and method of wireless communication | |||
| 2612 | 8260280 | System and method for the synchronized transmission of tone sequences | |||
| 2613 | 8260279 | System, method and apparatus for providing communications that conform to a cellular communication standard and a non-cellular communication standard | |||
| 2614 | 8260278 | Framework for agile mobile applications | |||
| 2615 | 8259925 | Service wait time notification | |||
| 2616 | 8259923 | Implementing a contact center using open standards and non-proprietary components | |||
| 2617 | 8259913 | Method for enhancing processing priority, method for implementing interactive service, method for generating customized IVR flow, and corresponding apparatus and system | |||
| 2618 | 8259711 | Method and apparatus for quality assurance in a multimedia communications environment | |||
| 2619 | 8254962 | Scheduling tasks dynamically depending on the location of a mobile user | |||
| 2620 | 8254903 | System and method for remotely operating a wireless device using a server and client architecture | |||
| 2621 | 8254902 | Apparatus and methods for enforcement of policies upon a wireless device | |||
| 2622 | 8254901 | Remote control system | |||
| 2623 | 8254900 | In-vehicle apparatus, cellular phone device, and method for controlling communication therebetween | |||
| 2624 | 8254899 | Apparatus and method for processing call and message-related events in a wireless terminal | |||
| 2625 | 8254888 | Data message management system | |||
| 2626 | 8254565 | Hand-held device | |||
| 2627 | 8254559 | Routing incipient transactions based on experiential data | |||
| 2628 | 8254558 | Contact handling systems including automated return contact response reminders | |||
| 2629 | 8254557 | Supervisor intercept for teleagent voice over internet protocol communications | |||
| 2630 | 8254556 | System and method for processing and routing incoming calls to a communication assistance system | |||
| 2631 | 8254555 | Systems and methods for managing inbound calls and outbound calls for a specific agent | |||
| 2632 | 8254543 | Sensor event controller | |||
| 2633 | 8253771 | Video call management apparatus and associated methodology of controlling voice and video response | |||
| 2634 | 8249603 | Methods and apparatus for line selection in a communication device | |||
| 2635 | 8249579 | Reprogramming nodes in a wireless automation system | |||
| 2636 | 8249578 | Radio communication control device, radio communication control system, and radio communication control method | |||
| 2637 | 8249577 | Method and apparatus for network initiated uninstallation of application program over wireless network | |||
| 2638 | 8249576 | Mobile phone having a camera function and timing reset unit | |||
| 2639 | 8249574 | Communication method and system | |||
| 2640 | 8249573 | Method and system for software defined power amplifier for multi-band applications | |||
| 2641 | 8249572 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 2642 | 8249246 | Method and apparatus for changing a telephone number after entry | |||
| 2643 | 8249245 | System and method for automated call distribution | |||
| 2644 | 8249243 | Method of remotely operating contact center systems | |||
| 2645 | 8249232 | System and method for control of communications connections | |||
| 2646 | 8244302 | Radio base station device | |||
| 2647 | 8244295 | Media transfer and control system | |||
| 2648 | 8244286 | Mobile communications device with information feedback function and method thereof | |||
| 2649 | 8244233 | Systems and methods for operating a virtual whiteboard using a mobile phone device | |||
| 2650 | 8244232 | Portable terminal and method for controlling operation mode | |||
| 2651 | 8244231 | Method and apparatus for disambiguating an emergency call attempt during password entry for unlocking a mobile communication device | |||
| 2652 | 8244230 | Terminal function completion method and system, and communication terminal, peripheral terminal and communication terminal management server constituting the system | |||
| 2653 | 8244229 | Mobile video call response | |||
| 2654 | 8244222 | Professional translation and interpretation facilitator system and method | |||
| 2655 | 8243915 | Network and location based phone number format identification | |||
| 2656 | 8243914 | Method and system for user prioritization within call completion services using a preferred allocation of resources | |||
| 2657 | 8243913 | Limiting contact in a networked contact center environment | |||
| 2658 | 8243896 | Selection of a particular communication carrier from a plurality of communication carriers in a secure environment | |||
| 2659 | 8239864 | Portable terminal varying management of task group in time based on received execution request of task group and weak task group | |||
| 2660 | 8238894 | Remote control of electronic devices | |||
| 2661 | 8238893 | Techniques for controlling a portable media device having a radio frequency tuner | |||
| 2662 | 8238892 | Method of controlling at least one terminal from a base station | |||
| 2663 | 8238891 | Method and system for interactive delivery of data content to mobile devices | |||
| 2664 | 8238882 | System and method for storage of electronic mail | |||
| 2665 | 8238543 | System and methods for predicting future agent readiness for handling an interaction in a call center | |||
| 2666 | 8238542 | Operating managing server, system, computer-accessible medium and program | |||
| 2667 | 8238541 | Intent based skill-set classification for accurate, automatic determination of agent skills | |||
| 2668 | 8238540 | Methods and systems for processing and managing telephonic communications using ring pools | |||
| 2669 | 8233943 | Selective activation of alerts for receipt and availability of data in a communication device | |||
| 2670 | 8233895 | Methods and apparatus for use in transferring user data between two different mobile communication devices using a removable memory card | |||
| 2671 | 8233894 | System and method for sending mobile media content to another mobile device user | |||
| 2672 | 8233893 | Mobile handset update package generator that employs nodes technique | |||
| 2673 | 8233892 | Pager and pen implement | |||
| 2674 | 8233889 | Method and system for a persistent request generated by a wireless device, executed remotely and output to configurable local resources | |||
| 2675 | 8233611 | Member-initiated outbound call | |||
| 2676 | 8233610 | Assisting contact center agents and customers | |||
| 2677 | 8233609 | Systems and methods for managing call processing for a specific agent | |||
| 2678 | 8229414 | Release of temporarily allocated number triggered by voice disconnect at mobile switching center | |||
| 2679 | 8229413 | Message filter program for a communication device | |||
| 2680 | 8229412 | Determining whether system information can be reused and managing system information in a wireless communication system | |||
| 2681 | 8229410 | Methods for supporting multitasking in a mobile device | |||
| 2682 | 8229103 | Communications systems and methods using wireline adapters | |||
| 2683 | 8229102 | System and method for providing customer activities while in queue | |||
| 2684 | 8229101 | Punctuality call center metric | |||
| 2685 | 8229100 | Call prioritization methods in a call center | |||
| 2686 | 8229099 | Method and system for routing and recording call information | |||
| 2687 | 8224313 | System and method for controlling vehicle systems from a cell phone | |||
| 2688 | 8224312 | Method and network for determining an environment wherein a mobile terminal is situated | |||
| 2689 | 8224311 | System and method for updating data in remote devices | |||
| 2690 | 8224310 | Method and system for managing an electronic device | |||
| 2691 | 8224309 | Method for presenting target information during call connection sequence | |||
| 2692 | 8224308 | Mobile device catalog registration based on user agents and customer snapshots of capabilities | |||
| 2693 | 8223956 | System and method for managing, directing, and queuing communication events | |||
| 2694 | 8223955 | Method and apparatus for delivering and tracking click/call information for PSTN and digital telephone networks | |||
| 2695 | 8223954 | System and method for automating customer relations in a communications environment | |||
| 2696 | 8223953 | Methods, systems, and computer program products for rule-based direction of customer service calls | |||
| 2697 | 8218755 | Access-frequency estimating apparatus and computer product | |||
| 2698 | 8218754 | System, method and software for transitioning between speech-enabled applications using action-object matrices | |||
| 2699 | 8218753 | Processing multi-party calls in a contact center | |||
| 2700 | 8218752 | On-demand call blocking service | |||
| 2701 | 8218741 | Telephone number-based advertising | |||
| 2702 | 8213977 | Method and apparatus for presenting and controlling information for managing an event | |||
| 2703 | 8213971 | Apparatus and method for activating computer applications with SMS messaging | |||
| 2704 | 8213966 | Text messages provided as a complement to a voice session | |||
| 2705 | 8213924 | Providing distributed online services for mobile devices | |||
| 2706 | 8213923 | Product update via voice call in mobile security | |||
| 2707 | 8213922 | Method for scanning services with a multimode communication device | |||
| 2708 | 8213921 | Server for sending new application portions to mobile wireless communications devices and related methods | |||
| 2709 | 8213595 | System and method to adjust caller ID information | |||
| 2710 | 8209209 | Providing work, training, and incentives to company representatives in contact handling systems | |||
| 2711 | 8209207 | Broad-based incremental training sessions for company representatives in contact handling systems | |||
| 2712 | 8208914 | System and method for transparent communication over a wireless communication network | |||
| 2713 | 8208620 | Hand-held device | |||
| 2714 | 8208619 | Method and apparatus for improving call yields when contacting patients who are due for a visit but do not have a scheduled appointment | |||
| 2715 | 8204494 | Controlling the use of a wireless mobile communication device | |||
| 2716 | 8204493 | Wireless communication apparatus, wireless communication network and software upgrading method | |||
| 2717 | 8204492 | Methods and systems for processing a communication from a calling party | |||
| 2718 | 8204491 | Method and device for restricted access contact information datum | |||
| 2719 | 8204484 | System and method for managing missed calls and unread messages | |||
| 2720 | 8204208 | Priority telephone service reversion and notification | |||
| 2721 | 8204207 | Communication support system, communication support method and communication support program | |||
| 2722 | 8204206 | Systems and methods for selection of a communication path | |||
| 2723 | 8204204 | Method and apparatus for proper routing of customers | |||
| 2724 | 8204202 | Method and system for playing ringing back tone in IMS network | |||
| 2725 | 8204201 | Calling party ringtone selection in telephone system | |||
| 2726 | 8204056 | Systems and methods for endpoint recording using a media application server | |||
| 2727 | 8200206 | Virtual mobile and Ad/Alert management for mobile devices | |||
| 2728 | 8200205 | Interaction analysis and prioritzation of mobile content | |||
| 2729 | 8199903 | System and method of remote computer service | |||
| 2730 | 8199902 | Passing URL for XML documents via a telephone signaling system | |||
| 2731 | 8199901 | Method and apparatus for customer retention | |||
| 2732 | 8199900 | Automated performance monitoring for contact management system | |||
| 2733 | 8199896 | Session board controller based post call routing for customer feedback application | |||
| 2734 | 8195199 | Method and apparatus for deactivating mobile radio stations from the network | |||
| 2735 | 8195146 | Remote management over a wireless wide-area network using short message service | |||
| 2736 | 8195145 | User interface unit for a telephone | |||
| 2737 | 8195144 | Method for resetting a non-responsive mobile unit then-currently occupying a cellular traffic channel of a wireless network | |||
| 2738 | 8195143 | Management unit for facilitating inter-network hand-off for a multiservice communication device | |||
| 2739 | 8195142 | Communication device | |||
| 2740 | 8195141 | Remote control of electronic devices | |||
| 2741 | 8195140 | Control software for unlocking relocking cellular telephones | |||
| 2742 | 8194848 | Adaptive, self-learning optimization module for rule-based customer interaction systems | |||
| 2743 | 8194847 | Method and system for voice monitoring | |||
| 2744 | 8191061 | Method for managing internal software of terminal through device management server | |||
| 2745 | 8190143 | TV internet and cellular mobile communication | |||
| 2746 | 8190142 | Method and system for disabling a wireless communication device | |||
| 2747 | 8190141 | Method for reactivating a then-currently deactivated mobile unit | |||
| 2748 | 8190139 | Telematics system and method of communication | |||
| 2749 | 8190138 | Mobile communication terminal to identify and report undesirable content | |||
| 2750 | 8190091 | Method for setting data transmission parameters and communication device | |||
| 2751 | 8189764 | Server for transferring a communication message | |||
| 2752 | 8189763 | System and method for recording voice and the data entered by a call center agent and retrieval of these communication streams for analysis or correction | |||
| 2753 | 8189762 | System and method for interactive voice response enhanced out-calling | |||
| 2754 | 8189761 | Method and system for managing calls | |||
| 2755 | 8185139 | Presenting mobile-device message information on a television | |||
| 2756 | 8185138 | Paging messages for power saving in a mobile WiMAX system | |||
| 2757 | 8185100 | Communication system | |||
| 2758 | 8185099 | Service aggregator for allocating resources to a plurality of multiservice communication devices | |||
| 2759 | 8185098 | Mobile terminal using variable menu icons | |||
| 2760 | 8185097 | System and method for locking and branding a mobile communication device to a network | |||
| 2761 | 8185095 | Method and apparatus for tracking version of digital content | |||
| 2762 | 8184800 | High availability and operations architecture for IVR applications | |||
| 2763 | 8184797 | System and method for improved directory assistance searches | |||
| 2764 | 8184789 | Apparatus, system, and method for automated call initiation | |||
| 2765 | 8184602 | System and associated terminal, method, and computer program product for configuring and updating service access points and providing service content in the mobile domain | |||
| 2766 | 8180831 | Ad-hoc media delivery system | |||
| 2767 | 8180666 | Real-time performance based incentives for company representatives in contact handling systems | |||
| 2768 | 8180662 | Rapid deployment of training for company representatives in contact handling systems | |||
| 2769 | 8180399 | Wireless interface extension for mobile devices | |||
| 2770 | 8180373 | System and method for controlling device location determination | |||
| 2771 | 8180337 | Method of activating a device | |||
| 2772 | 8180336 | System and method for remote asset management | |||
| 2773 | 8180335 | System information modification notification and detection in wireless communications | |||
| 2774 | 8180045 | Method for selection and routing of an inbound voice call to an appropriate network for completion | |||
| 2775 | 8180043 | Method and apparatus for customer key routing | |||
| 2776 | 8180042 | Agent communications tool for coordinated distribution, review, and validation of call center data | |||
| 2777 | 8180033 | Telephone device, telephone line monitoring device and method | |||
| 2778 | 8180032 | Methods and systems for protecting a telecommunication service from Denial of Service (DoS) attack | |||
| 2779 | 8175635 | Methods and apparatus for system selection in a multimode wireless device | |||
| 2780 | 8175591 | Barrier operator system and method using wireless transmission devices | |||
| 2781 | 8175590 | System for preventing unintended activation of a medical device by a portable remote control console | |||
| 2782 | 8175576 | Method and apparatus for use in a communications network | |||
| 2783 | 8175259 | Handheld electronic device having improved phone call log, and associated method | |||
| 2784 | 8175258 | System and method for common account based routing of contact records | |||
| 2785 | 8175257 | Method and apparatus for scheduling automatic call distribution system callers | |||
| 2786 | 8175256 | Call center system and method for obtaining interface invoke information | |||
| 2787 | 8175255 | Methods, systems and computer-readable media for managing customer service requests | |||
| 2788 | 8175254 | Prediction of threshold exceptions based on real time operating information | |||
| 2789 | 8175253 | System and method for automated performance monitoring for a call servicing system | |||
| 2790 | 8175252 | Ringback tone bookmark request by calling party | |||
| 2791 | 8174381 | Mobile energy management system | |||
| 2792 | 8171179 | Apparatus supporting plurality of interfaces and method of setting up network connection of the same | |||
| 2793 | 8170551 | Plus code dialing in a mobile device | |||
| 2794 | 8170547 | Dynamic adjustment of a base transceiver station in a wireless communication system | |||
| 2795 | 8170545 | Information technology support system and method | |||
| 2796 | 8170541 | Searching for mobile content | |||
| 2797 | 8170540 | System and methods for remotely upgrading software applications | |||
| 2798 | 8170539 | Messaging with proprietary attributes | |||
| 2799 | 8170538 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 2800 | 8170536 | Provisioning content formatting in a mobile device management system | |||
| 2801 | 8170525 | System and method for initiating communication | |||
| 2802 | 8170198 | Tone signal detector, tone signal detection method, and computer readable recording medium | |||
| 2803 | 8170196 | Developing interactive call center agent personas | |||
| 2804 | 8170195 | Methods and systems for verifying typed objects or segments of a telephonic communication between a customer and a contact center | |||
| 2805 | 8165575 | Wireless router system and method | |||
| 2806 | 8165558 | Client device for cellular telephone as server | |||
| 2807 | 8165281 | Method and system for mapping caller information to call center agent transactions | |||
| 2808 | 8165109 | Method for managing the quality of encrypted voice over IP to teleagents | |||
| 2809 | 8161217 | Method and system for a RFIC master | |||
| 2810 | 8160650 | Bidirectional slide-type mobile communication terminal and method of providing graphic user interface thereof | |||
| 2811 | 8160568 | Mobile terminal and method for remote-controlling thereof | |||
| 2812 | 8160567 | Inbound phone control | |||
| 2813 | 8160566 | Message sender controllable messaging system | |||
| 2814 | 8160564 | Remote control of computing device applications using mobile device | |||
| 2815 | 8160562 | Mobile terminal device and program selection method | |||
| 2816 | 8160561 | Configurable and pushable carrier communications with rich content | |||
| 2817 | 8160560 | Management of mobile device communication sessions to reduce user distraction | |||
| 2818 | 8160494 | Methods and apparatus for use in switching user account data and operations between two different mobile communication devices | |||
| 2819 | 8160236 | Enhanced telecommunication signal insertion systems and methods | |||
| 2820 | 8160235 | Controlling hold queue position adjustment | |||
| 2821 | 8160232 | Dynamic message context driven application assembly for customer service agent productivity applications | |||
| 2822 | 8160218 | Event driven call generation | |||
| 2823 | 8155671 | Commercial mobile alerting system and method for broadcasting messages to geo-fenced target areas | |||
| 2824 | 8155636 | Systems and methods for remotely controlling mobile stations | |||
| 2825 | 8155635 | Method for handling incoming call in screen lock state, communication device and recording medium thereof | |||
| 2826 | 8155634 | System and method for generating an alert signal when an additional data line between a packet-switched network and a wireless communications network should be installed | |||
| 2827 | 8155301 | System and method for dialing prompt | |||
| 2828 | 8155293 | System and method for restricting and monitoring telephone calls | |||
| 2829 | 8155292 | Telephone system and server apparatus | |||
| 2830 | 8155275 | Systems and methods for managing alarms from recorders | |||
| 2831 | 8150387 | Smart phone as remote control device | |||
| 2832 | 8150386 | Call to action lockout system and method | |||
| 2833 | 8150385 | Automated reply messages among end user communication devices | |||
| 2834 | 8150384 | Methods and apparatuses for gesture based remote control | |||
| 2835 | 8150383 | Arrangement and method for controlling service activation on a mobile terminal | |||
| 2836 | 8150381 | Wireless distribution network | |||
| 2837 | 8150023 | Automated system and method for distinguishing audio signals received in response to placing and outbound call | |||
| 2838 | 8150021 | Proactive system and method for monitoring and guidance of call center agent | |||
| 2839 | 8150019 | Path redundant hardware efficient communications interconnect system | |||
| 2840 | 8149823 | Computer telephony integration (CTI) systems and methods for enhancing school safety | |||
| 2841 | 8145360 | System for the remote control of control units, even battery powered control units, for irrigation devices | |||
| 2842 | 8145203 | Personal area network having media player and mobile device controlling the same | |||
| 2843 | 8145202 | Information inquiry to provide cell phone parental control | |||
| 2844 | 8145201 | Methods and apparatus for reduced energy communication in an ad hoc network | |||
| 2845 | 8145200 | Method and apparatus for configuring unique profile settings for multiple services | |||
| 2846 | 8145199 | Controlling mobile device functions | |||
| 2847 | 8145198 | Method of initializing an electronic radio communication module, method of compressing and decompressing calibration parameters, corresponding computer programme product and storage means | |||
| 2848 | 8144860 | Method and apparatus providing remote end input validation | |||
| 2849 | 8144855 | Optimizing interactive voice response unit port utilization | |||
| 2850 | 8140109 | Method of operating a mobile electronic device and mobile electronic device | |||
| 2851 | 8140065 | Systems, methods, and apparatus to enable backup wireless devices | |||
| 2852 | 8140064 | Methods and apparatus to use an identity module in telecommunication services | |||
| 2853 | 8140063 | System and method for automatic updating of contact information | |||
| 2854 | 8140062 | Mobile device monitoring and control system | |||
| 2855 | 8140057 | Automated call context notification | |||
| 2856 | 8140053 | Mobile telecommunications terminal comprising RFID functions and associated method | |||
| 2857 | 8139757 | Electronic device capable of recording conference information, computer system, conference information processing method, and program product therefor | |||
| 2858 | 8139755 | System and method for the automatic selection of interfaces | |||
| 2859 | 8139752 | Voice conference control from an instant messaging session using an automated agent | |||
| 2860 | 8139751 | System and method to communicate information to an employee | |||
| 2861 | 8139745 | Calling party ringtone selection in telephone system | |||
| 2862 | 8139734 | Call volume based IVR call duration and port adjustment | |||
| 2863 | 8135393 | System and method for transactional application lifecycle management for mobile devices | |||
| 2864 | 8135392 | Managing notification service connections and displaying icon badges | |||
| 2865 | 8135389 | Missed telephone call management for a portable multifunction device | |||
| 2866 | 8135126 | Methods and apparatus for providing live agent assistance | |||
| 2867 | 8135120 | Method and apparatus for controlling restriction on call connections | |||
| 2868 | 8132175 | Mobile telecommunication handset capable of implementing multitasking and method for implementing multitasking in a mobile telecommunication handset | |||
| 2869 | 8131283 | Controlling mobile device roaming in association with monitoring an active event duration | |||
| 2870 | 8131282 | System and method for providing feedback to wireless device users | |||
| 2871 | 8131281 | Mobile device monitoring and control system | |||
| 2872 | 8131280 | Wireless terminal, base device, wireless system, wireless terminal control method, wireless terminal control program, and computer-readable storage medium storing same program | |||
| 2873 | 8130937 | Use of speech recognition engine to track and manage live call center calls | |||
| 2874 | 8130936 | System and method for on hold caller-controlled activities and entertainment | |||
| 2875 | 8130935 | Routing of calls based on agents emotional state | |||
| 2876 | 8130934 | Method and apparatus for providing network based muting of call legs | |||
| 2877 | 8130915 | Verification of user presence during an interactive voice response system session | |||
| 2878 | 8126450 | System and method for key free access to a vehicle | |||
| 2879 | 8126449 | Servicing attributes on a mobile device | |||
| 2880 | 8126448 | Methods for transfer of user identity between wireless communication devices | |||
| 2881 | 8126447 | Combined bluetooth/alternate radio environment with criterion for reporting a condition of the alternate radio defined in a physical abstraction layer associated with the alternate radio | |||
| 2882 | 8126446 | System and method for provisioning a third party mobile device emulator | |||
| 2883 | 8126445 | System for initiating geospatial functional control of mobile electronics | |||
| 2884 | 8126444 | Communication system and method for executing application program that specifies no communication parameter | |||
| 2885 | 8126441 | Method of establishing a cell phone network of participants with a common interest | |||
| 2886 | 8126136 | Method and system for automatic supervisor intervention in problematic calls in a call center | |||
| 2887 | 8126135 | Method for managing resources in a multi-channeled customer service environment | |||
| 2888 | 8126134 | Systems and methods for scheduling of outbound agents | |||
| 2889 | 8126133 | Results-based routing of electronic communications | |||
| 2890 | 8126125 | Methods, systems, and products for providing announcements to called numbers | |||
| 2891 | 8121588 | Voice-extending emergency response system | |||
| 2892 | 8121587 | Communication device | |||
| 2893 | 8121586 | Systems and methods for voice based search | |||
| 2894 | 8121585 | Technique for synchronizing data with a mobile device based on a synchronization context | |||
| 2895 | 8121281 | Interactive process map for a remote call center | |||
| 2896 | 8117291 | Use of internet web technology to register wireless access customers | |||
| 2897 | 8116887 | Apparatus and method for performing auxiliary functions when electronics are switched to hold | |||
| 2898 | 8116806 | FFT-size detection and cell search for a cellular communication system | |||
| 2899 | 8116754 | Method of providing service menu and service in network environment and service providing apparatus thereof | |||
| 2900 | 8116753 | Mobile terminal and method for playing multimedia objects | |||
| 2901 | 8116686 | Instant message audio connection management system and method | |||
| 2902 | 8116447 | Networkable telephone system | |||
| 2903 | 8116446 | Agent driven work item awareness for tuning routing engine work-assignment algorithms | |||
| 2904 | 8116286 | Combined user agent for packet-based communication clients | |||
| 2905 | 8112508 | Delivering data from device management services to devices using bulletin system | |||
| 2906 | 8112391 | Synchronization of agent skill data | |||
| 2907 | 8112118 | System and method for using a temporary electronic serial number for over-the-air activation of a mobile device | |||
| 2908 | 8112072 | Control of a communications device | |||
| 2909 | 8111821 | Automated follow-up call in a telephone interaction system | |||
| 2910 | 8108010 | In-vehicle handsfree apparatus | |||
| 2911 | 8108001 | Systems and methods for a simplified mobile phone | |||
| 2912 | 8107947 | Systems and methods for adjusting the volume of a remote push-to-talk device | |||
| 2913 | 8107946 | System and method for using a wired network to send response messages in an automation system | |||
| 2914 | 8107945 | Wireless device remote recovery | |||
| 2915 | 8107944 | System and method for automatic data security, back-up and control for mobile devices | |||
| 2916 | 8107943 | Method for providing device IDs in a mobile radio device which identify said mobile radio device in a mobile radio network | |||
| 2917 | 8107942 | Uninterrupted usage and access of physically unreachable managed handheld device | |||
| 2918 | 8107941 | Updating availability of an instant messaging contact | |||
| 2919 | 8107940 | System and method for providing advertising on a mobile device | |||
| 2920 | 8107939 | Software defined radio architecture | |||
| 2921 | 8107938 | System and method for establishing communication between wireless devices | |||
| 2922 | 8107937 | System and method for automatic provisioning detection and notification | |||
| 2923 | 8107923 | Restricting access to system-provider information stored in a mobile communications device | |||
| 2924 | 8107614 | Enhanced colorful ring-back tone by mixing content streams in real time | |||
| 2925 | 8107613 | Context recovery for call center agents | |||
| 2926 | 8107610 | Callback processing of interactive voice response requests | |||
| 2927 | 8103307 | Linking an object to a position on a surface | |||
| 2928 | 8103264 | Open update framework for mobile handsets capable of processing packages based on mime-types | |||
| 2929 | 8103263 | Apparatus and method for controlling portable terminal | |||
| 2930 | 8102993 | Method for routing network call and network call center | |||
| 2931 | 8102992 | Dynamic load balancing between multiple locations with different telephony system | |||
| 2932 | 8102991 | Method and system for automatic call distribution | |||
| 2933 | 8102990 | Method for setting up a communication connection and a private branch exchange for carrying out the method | |||
| 2934 | 8099096 | Method and apparatus for managing a set of communications connection related information | |||
| 2935 | 8099092 | Demand-based provisioning for a mobile communication device | |||
| 2936 | 8099091 | Method to control configuration change times in a wireless device | |||
| 2937 | 8098810 | Intelligent presence management in a communication routing system | |||
| 2938 | 8095128 | Device management system for remotely accessing terminal equipments | |||
| 2939 | 8095127 | Subscriber management and accounting using event detection in a wireless device | |||
| 2940 | 8095126 | User-assisted programmable appliance control | |||
| 2941 | 8095125 | Mobile terminal, operation control program, and data access control program | |||
| 2942 | 8095124 | Systems and methods for managing and monitoring mobile data, content, access, and usage | |||
| 2943 | 8095123 | Wireless communication system | |||
| 2944 | 8095110 | Method for a device to perform a function in response to a command from a printer | |||
| 2945 | 8094804 | Method and apparatus for assessing the status of work waiting for service | |||
| 2946 | 8094803 | Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto | |||
| 2947 | 8094802 | Multiple queuing and servicing of a contact | |||
| 2948 | 8094796 | Customer responding system, computer terminal, customer responding method and recording medium | |||
| 2949 | 8094790 | Method and software for training a customer service representative by analysis of a telephonic interaction between a customer and a contact center | |||
| 2950 | 8090365 | Methods, systems and storage media to remotely control a wireless unit | |||
| 2951 | 8090363 | System and methods for data communications in a wireless communication system | |||
| 2952 | 8090092 | Dialling phone numbers | |||
2011 | |||||
| 2953 | 8086226 | Method and system for a hosted mobile management service architecture | |||
| 2954 | 8085977 | Methods, systems, and products for gesture-activation | |||
| 2955 | 8085951 | Method and system for determining a gain reduction parameter level for loudspeaker equalization | |||
| 2956 | 8085928 | Isolating an inactive cable pair from a bridged active cable pair | |||
| 2957 | 8085927 | Interactive voice response system with prioritized call monitoring | |||
| 2958 | 8085926 | Call flow staffing estimation tool | |||
| 2959 | 8085925 | Data driven configuration of call management applications | |||
| 2960 | 8085922 | Methods and systems for speed dialing | |||
| 2961 | 8082552 | Methods and systems for providing application level presence information in wireless communication | |||
| 2962 | 8081994 | Messaging using a coded surface | |||
| 2963 | 8081964 | System, method and apparatus for wireless communication between a wireless mobile telecommunications device and a remote wireless display | |||
| 2964 | 8081963 | Utilizing mobile device functionality from remote computers | |||
| 2965 | 8081962 | Communication device | |||
| 2966 | 8081961 | Network management apparatus and method of selecting base station for software update | |||
| 2967 | 8081960 | Device and method for processing data resource changing events in a mobile terminal | |||
| 2968 | 8081934 | Configurable frequency band elimination for powerline network | |||
| 2969 | 8081750 | Method for remote population of speed dial information | |||
| 2970 | 8081749 | System and method for integrated queue management | |||
| 2971 | 8081744 | Interactive content for click-to-call calls | |||
| 2972 | 8078703 | Efficient software download to configurable communication device | |||
| 2973 | 8078191 | System and method of updating presence information | |||
| 2974 | 8078158 | Provisioning applications for a mobile device | |||
| 2975 | 8078157 | Method and system for distributing and updating software in wireless devices | |||
| 2976 | 8078145 | Mobile communication system and mobile terminal having function of inactivating mobile communication viruses, and method thereof | |||
| 2977 | 8078143 | Remotely controlling access to a wireless handset | |||
| 2978 | 8077855 | Enhanced addressing for fax recipients | |||
| 2979 | 8077628 | Mobile device peer volume polling | |||
| 2980 | 8073982 | Method for setting an operating parameter a peripheral IC and device for carrying out said method | |||
| 2981 | 8073699 | Numeric weighting of error recovery prompts for transfer to a human agent from an automated speech response system | |||
| 2982 | 8073496 | Helmet type hands free system with radio communication function | |||
| 2983 | 8073447 | System and method to identify voice call continuity (VCC) subscriber | |||
| 2984 | 8073439 | Control system and method for operating a transceiver | |||
| 2985 | 8073438 | Method and system for disabling a wireless communication device | |||
| 2986 | 8073437 | Mobile communication terminal for providing contents and method thereof | |||
| 2987 | 8073436 | Applications and/or situation responsive utilization of silent periods | |||
| 2988 | 8073130 | Customer automated response system | |||
| 2989 | 8073129 | Work item relation awareness for agents during routing engine driven sub-optimal work assignments | |||
| 2990 | 8073128 | Ringback tone service opt-in and opt-out requests for use by calling party | |||
| 2991 | 8069479 | Position and velocity-based mobile device management | |||
| 2992 | 8068825 | Second party control over mobile device usage | |||
| 2993 | 8068816 | Voice mailbox configuration methods and apparatus for mobile communication devices | |||
| 2994 | 8068604 | Method and system for event notifications | |||
| 2995 | 8068603 | Focused retrieval of selected data in a call center environment | |||
| 2996 | 8068602 | Systems and methods for recording using virtual machines | |||
| 2997 | 8068601 | Queuing and routing telephone calls | |||
| 2998 | 8068599 | Call center application data and interoperation architecture for a telecommunication service center | |||
| 2999 | 8068597 | Method and apparatus for processing customer contacts using a state machine | |||
| 3000 | 8068596 | Call center system for multiple transaction selections | |||
| 3001 | 8068595 | System and method for providing a multi-modal communications infrastructure for automated call center operation | |||
| 3002 | 8068594 | Communication center methods and apparatus | |||
| 3003 | 8064895 | Method of creating customized ringtone | |||
| 3004 | 8064590 | Campaign in a geo-spatial environment | |||
| 3005 | 8064589 | Estimating number of agents for multiple chat channels | |||
| 3006 | 8064585 | Architecture and implementation for control of context aware call processing with local feature definition | |||
| 3007 | 8064584 | Method and apparatus for cross channel data processing | |||
| 3008 | 8060873 | Method and system for remote programming of a program-controlled device using a legitimization code | |||
| 3009 | 8060075 | Mobile addressability with mapping of phone numbers to dynamic IP addresses | |||
| 3010 | 8060073 | System and method for provisioning a communication device based upon device capability | |||
| 3011 | 8060068 | Interactive mobile caller-identification information on a television | |||
| 3012 | 8060063 | Presenting messages on a mobile device that is currently presenting other media content | |||
| 3013 | 8060061 | Mobile communication terminal and method for initializing the mobile communication terminal using an over-the-air (OTA) data backup | |||
| 3014 | 8060060 | Selectively limiting communications through a port of a mobile communications device | |||
| 3015 | 8059812 | Distributed call-routing systems | |||
| 3016 | 8059803 | System and method for ordered processing of telecommunicaion service orders | |||
| 3017 | 8055271 | Intelligent location-to-cell mapping using annotated media | |||
| 3018 | 8055251 | Terminal and method of setting service for data communication therein | |||
| 3019 | 8055250 | Apparatus and method for function setting event in mobile terminal according to user position information | |||
| 3020 | 8055249 | System and method of managing connections with an available network | |||
| 3021 | 8054964 | System and method for detecting emotions at different steps in a communication | |||
| 3022 | 8054959 | Telephone exchange apparatus and incoming call transfer control method of the apparatus | |||
| 3023 | 8054768 | Method and system for transmission of signals to nodes in a system | |||
| 3024 | 8050713 | Keypad display unit | |||
| 3025 | 8050668 | Determining presence of radio frequency communication device | |||
| 3026 | 8050667 | Virtual terminal server, mobile communication terminal, communication control system, and communication control method | |||
| 3027 | 8050665 | Alert reminder trigger by motion-detector | |||
| 3028 | 8050396 | Message forwarding based on sender and recipient relationship | |||
| 3029 | 8050395 | Analog telephone adapter and emergency proxy | |||
| 3030 | 8050242 | Method and system for tailoring device provisioning based on device capability information communicated to network | |||
| 3031 | 8046581 | Method and apparatus for secure immediate wireless access in a telecommunications network | |||
| 3032 | 8046012 | Permission based text messaging | |||
| 3033 | 8045971 | Communications network capable of determining SIM card changes in electronic devices | |||
| 3034 | 8045969 | Methods and apparatus for limiting communication capabilities in mobile communication devices | |||
| 3035 | 8045700 | System and method of providing voice communication | |||
| 3036 | 8045698 | Adaptive communication application programming interface | |||
| 3037 | 8045697 | Method and apparatus for interfacing a customer with a call center | |||
| 3038 | 8045696 | Method and apparatus for determining customer routing in a call center | |||
| 3039 | 8045692 | System and method for determining whether to request additional telephone numbering resources by a telecommunications carrier | |||
| 3040 | 8045687 | Call-connecting device, call-connecting method, call-connecting program, and call-accepting server | |||
| 3041 | 8041373 | Automatic spread of applications | |||
| 3042 | 8041365 | Location-based survey via mobile device | |||
| 3043 | 8041348 | Communication device | |||
| 3044 | 8041023 | System and method of using a phone to access information in a call center | |||
| 3045 | 8040858 | Method for enabling communications between a communication device and a wireless access point | |||
| 3046 | 8036712 | Radio apparatus with a control element for selecting and/or activating functions displayed on a display device | |||
| 3047 | 8036682 | Apparatus and method for call center call-back | |||
| 3048 | 8036662 | Method and apparatus for performing handoff in mobile network communication by immediately terminating a connection before changing the point of attachment to save network resources | |||
| 3049 | 8036650 | Mobile terminal for remotely controlling and method of remotely controlling the same | |||
| 3050 | 8036649 | Mobile communications device and method of updating telephone directory of mobile communications device | |||
| 3051 | 8036391 | Automatic adjustments of audio alert characteristics of an alert device using ambient noise levels | |||
| 3052 | 8036373 | Methods and systems for providing dynamic message content to callers on hold | |||
| 3053 | 8036372 | Methods and apparatus for dynamically reallocating a preferred request to one or more generic queues | |||
| 3054 | 8036370 | Directly contactable call center agents | |||
| 3055 | 8036357 | Adding an identified caller's other devices to a voice mail system | |||
| 3056 | 8036353 | Method and apparatus for issuing a credit | |||
| 3057 | 8032132 | Remote management and analysis techniques in cellular and satellite radio networks | |||
| 3058 | 8032129 | Method and apparatus for storing data using DLNA network | |||
| 3059 | 8032128 | Methods and systems for handling software operations associated with startup and shutdown of handheld devices | |||
| 3060 | 8032127 | Announcing information service through broadcasting or multicasting | |||
| 3061 | 8031860 | Distributed hardware/software system for managing agent status in a communication center | |||
| 3062 | 8031859 | Stagnation-judgment device and computer product | |||
| 3063 | 8028084 | IP ACD using buffer server | |||
| 3064 | 8028024 | System and method of instant messaging between wireless devices | |||
| 3065 | 8027671 | Delivering files to a mobile device | |||
| 3066 | 8027670 | Method, device and software for updating data in mobile devices | |||
| 3067 | 8027459 | System and method for providing queue time credit for self-servicing callers | |||
| 3068 | 8027458 | Voice response system with live agent assisted information selection and machine playback | |||
| 3069 | 8027457 | Process for automated deployment of natural language | |||
| 3070 | 8027456 | Method and system for providing call tones service in a system with multiple media content providers | |||
| 3071 | 8027455 | Ringbacks based on extrinsic information | |||
| 3072 | 8027448 | Method and apparatus for monitoring telephone status | |||
| 3073 | 8027439 | Self-calibrating fraud detection | |||
| 3074 | 8023935 | Printing a list on a print medium | |||
| 3075 | 8023934 | Synchronizing communications and data between mobile devices and servers | |||
| 3076 | 8023933 | Radio control method and radio control apparatus | |||
| 3077 | 8023932 | Managing subscribers on a cellular network | |||
| 3078 | 8023639 | Method and system determining the complexity of a telephonic communication received by a contact center | |||
| 3079 | 8023638 | System and method for balancing agent console load during automated call processing | |||
| 3080 | 8023636 | Interactive dialog-based training method | |||
| 3081 | 8023635 | Systems and methods to redirect audio between callers and voice applications | |||
| 3082 | 8023629 | Method for establishing a call | |||
| 3083 | 8019822 | Personalized storage accounts in an electronic file delivery system | |||
| 3084 | 8019683 | Intelligent charging for services | |||
| 3085 | 8019329 | Wireless controller device | |||
| 3086 | 8019328 | Method and system for enabling timed events of a portable computing device to trigger remote control of external devices | |||
| 3087 | 8019074 | Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and users | |||
| 3088 | 8018872 | Method and apparatus for mitigating layer-2 looping in home networking applications | |||
| 3089 | 8014767 | Wireless communication network with software update monitoring and notification | |||
| 3090 | 8014760 | Missed telephone call management for a portable multifunction device | |||
| 3091 | 8014513 | Caller identification through non-textual output | |||
| 3092 | 8014511 | Communication system | |||
| 3093 | 8014509 | Automated telephone attendant | |||
| 3094 | 8010607 | Management of queues in contact centres | |||
| 3095 | 8010132 | System for providing location-based services in a wireless network, such as locating sets of desired locations | |||
| 3096 | 8010129 | Device and method for generating an alert signal | |||
| 3097 | 8010098 | Device and method for generating user notifications associated with tasks that are pending completion | |||
| 3098 | 8010097 | System and method for processing extensible markup language (XML) documents | |||
| 3099 | 8010096 | Controlling mobile terminals | |||
| 3100 | 8010095 | System for managing program applications storable in a mobile terminal | |||
| 3101 | 8010094 | Mobile device with themed multimedia effects | |||
| 3102 | 8009822 | System for geographic agent routing | |||
| 3103 | 8005987 | Multi-representation media event handoff | |||
| 3104 | 8005470 | High-speed internal wireless bus | |||
| 3105 | 8005469 | System and method for handling data transfers | |||
| 3106 | 8005468 | Personalization, diagnostics and terminal management for mobile devices in a network | |||
| 3107 | 8005467 | Method and system for providing a telematics readiness mode | |||
| 3108 | 8005204 | Call routing system and method of using the same | |||
| 3109 | 8000748 | Method and mobile device for facilitating contact from within a telephone application | |||
| 3110 | 8000695 | Communication device employment of one or more restrictions to make determination of allowability of one or more communication sessions | |||
| 3111 | 8000693 | Method, apparatus and computer program product for controlling access by a user's portable device to a facility directory | |||
| 3112 | 8000692 | Mobile device manners propagation and compliance | |||
| 3113 | 8000689 | System and methods for monitoring the context associated with a mobile communication device | |||
| 3114 | 7995743 | Method and apparatus for non-disruptive telecommunication loop condition determination | |||
| 3115 | 7995742 | Outbound dialing decision criteria based | |||
| 3116 | 7995741 | Appearance change prompting during video calls to agents | |||
| 3117 | 7995740 | Automatic call distribution system using computer network-based communication | |||
| 3118 | 7995736 | Local routing management in a telecommunications network | |||
| 3119 | 7995717 | Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto | |||
| 3120 | 7991988 | Communication device and firmware update method thereof | |||
| 3121 | 7991878 | Method, system and terminal for maintaining capability management object and for managing capability | |||
| 3122 | 7991392 | Communication system, information processing apparatus, and communication control method | |||
| 3123 | 7991390 | Program updating method of wireless communication terminal and wireless communication terminal using the same | |||
| 3124 | 7991159 | Layered mobile application security system | |||
| 3125 | 7991145 | Drive and positioning method and system for automated switch matrix | |||
| 3126 | 7991144 | Voice communication terminal | |||
| 3127 | 7990983 | Modular interconnect structure | |||
| 3128 | 7986945 | Mobile terminal device and program selection method | |||
| 3129 | 7986776 | Method and system for telephone wait user interface selection | |||
| 3130 | 7986775 | Method for realizing ring back tone in communication system | |||
| 3131 | 7983663 | Special phone book entries | |||
| 3132 | 7983662 | Intertaction analysis and prioritization of mobile content | |||
| 3133 | 7983661 | Method and means for controlling the availability of mobile agents in a call centre environment | |||
| 3134 | 7983660 | Mobile telephone device identifying whether incoming wireless call anchored by an enhanced services server | |||
| 3135 | 7983652 | Emergency call notification for network services | |||
| 3136 | 7983640 | Receiver circuit | |||
| 3137 | 7983411 | Methods and apparatus for use in computer-to-human escalation | |||
| 3138 | 7983410 | Call handling of an indeterminate termination | |||
| 3139 | 7983405 | Line selection method and line selection system for private branch exchanges | |||
| 3140 | 7983226 | Apparatus, and associated method, for retrieving mobile-node logic tree information | |||
| 3141 | 7979076 | Method of managing resources in a cognitive radio communication system | |||
| 3142 | 7979062 | Communications method between a combinational terminal and multimedia terminal | |||
| 3143 | 7975147 | Electronic device network supporting enciphering and deciphering and update generation in electronic devices | |||
| 3144 | 7974614 | Systems and methods for merchandising content to a second mobile telephone based on the content of a first mobile telephone | |||
| 3145 | 7974613 | Device capability determination for a mobile device | |||
| 3146 | 7974612 | Transmission of database records between mobile communication terminals | |||
| 3147 | 7974263 | Apparatus and method for transmitting/receiving time information in mobile communication system | |||
| 3148 | 7970439 | Systems and methods for visual alerting mechanisms on a mobile communication device | |||
| 3149 | 7970436 | Wireless interface extension for mobile devices | |||
| 3150 | 7970430 | Method and apparatus for setting and managing operational dynamics within cognitive radio networks | |||
| 3151 | 7970382 | Method and apparatus for storing activation data in a cellular telephone | |||
| 3152 | 7970114 | Consistency of state model visualization across different standard attributes | |||
| 3153 | 7966008 | Use of location awareness to control radio frequency interference in a healthcare environment | |||
| 3154 | 7966007 | User-assisted programmable appliance control | |||
| 3155 | 7966006 | Mobile phone having a non-telephone function and timing reset unit | |||
| 3156 | 7965832 | Connection manager for integrating legacy telephony environments and IP networks | |||
| 3157 | 7962644 | Systems and methods for handling a plurality of communications | |||
| 3158 | 7962142 | Methods and apparatus for the utilization of core based nodes for state transfer | |||
| 3159 | 7962130 | Portable device for convergence and automation solution | |||
| 3160 | 7962129 | Method and system of creating customized ringtones | |||
| 3161 | 7961903 | Handwriting style data input via keys | |||
| 3162 | 7961868 | Systems and methods for caller-controlled tune notification of a call | |||
| 3163 | 7961867 | Peer to peer application processor | |||
| 3164 | 7961866 | Method and computer readable medium for geographic agent routing | |||
| 3165 | 7961860 | Systems and methods for graphically displaying and analyzing call treatment operations | |||
| 3166 | 7957728 | General purpose automated activation and provisioning technologies | |||
| 3167 | 7957727 | Telematics unit having interactive radio features | |||
| 3168 | 7957726 | System and method for porting a personalized indicium assigned to a mobile communications device | |||
| 3169 | 7957521 | Method and system for user prioritization within telecommunication services and in particular within call completion services | |||
| 3170 | 7956766 | Apparatus operating system | |||
| 3171 | 7953401 | Methods and apparatus for out of service processing with varied behaviors | |||
| 3172 | 7953400 | Automatic pairing method for Bluetooth.RTM.-enabled mobile terminal | |||
| 3173 | 7953399 | Network-initiated service change from speech to multimedia | |||
| 3174 | 7953397 | Method for informing a subscriber of a mobile telephony network about missed calls | |||
| 3175 | 7953394 | Remote electronic mailbox access | |||
| 3176 | 7953220 | Network switching device | |||
| 3177 | 7953219 | Method apparatus and system for capturing and analyzing interaction based content | |||
| 3178 | 7953216 | Systems and methods for RFID-based access management of electronic devices | |||
| 3179 | 7949333 | Personal area network having media player and mobile device controlling the same | |||
| 3180 | 7949332 | Feature sharing | |||
| 3181 | 7949122 | Method and apparatus for determining wait treatment of a customer in a call center | |||
| 3182 | 7949121 | Method and apparatus for the simultaneous delivery of multiple contacts to an agent | |||
| 3183 | 7949114 | Granting privileges to a telecommunications terminal based on the relationship of a first signal to a second signal | |||
| 3184 | 7949111 | Call routing method | |||
| 3185 | 7949104 | Message delivery system with echo-cancellation | |||
| 3186 | 7948969 | Mobile wireless internet portable radio | |||
| 3187 | 7945278 | Communication method, communication system, and communication terminal | |||
| 3188 | 7945255 | Method and apparatus for providing deferable data services in a cellular communication system | |||
| 3189 | 7945237 | Methods and systems for tracking wireless devices | |||
| 3190 | 7945041 | Method, system and program product for managing a customer request | |||
| 3191 | 7941134 | Push-to-talk communication system and push-to-talk communication method | |||
| 3192 | 7941133 | Methods, systems, and computer program products for schedule management based on locations of wireless devices | |||
| 3193 | 7941132 | Method and apparatus for dynamic menuing of applications in a mobile communication device | |||
| 3194 | 7941130 | System and method for using location information to execute an action | |||
| 3195 | 7941126 | Methods, systems, and computer program products for delivering ring tones on a communication network by associating ring tones with media files | |||
| 3196 | 7940922 | Telephone interface circuit | |||
| 3197 | 7940920 | Telecommunication capable of silent operation and the related method therof | |||
| 3198 | 7940918 | Unified method and apparatus to simplify telephone area code dialing | |||
| 3199 | 7940917 | Managing received calls | |||
| 3200 | 7940916 | Orchestration engine as an intermediary between telephony functions and business processes | |||
| 3201 | 7940915 | Apparatus and method for determining part of elicitation from spoken dialogue data | |||
| 3202 | 7940913 | System and method for improved contact center services to disabled callers | |||
| 3203 | 7937108 | Linking an object to a position on a surface | |||
| 3204 | 7937079 | Wireless communication apparatus, wireless communication network and software upgrading method | |||
| 3205 | 7937078 | Wireless communication apparatus, wireless communication network and software upgrading method | |||
| 3206 | 7937077 | Electronic apparatus and computer-readable recording medium | |||
| 3207 | 7937076 | Software defined radio for loading waveform components at runtime in a software communications architecture (SCA) framework | |||
| 3208 | 7937075 | Mode changing of a mobile communications device and vehicle settings when the mobile communications device is in proximity to a vehicle | |||
| 3209 | 7937074 | Information terminal, and event notifying method | |||
| 3210 | 7936868 | Method and system for automatically generating flow charts of call flow programs | |||
| 3211 | 7936867 | Multi-service request within a contact center | |||
| 3212 | 7936737 | Coordinated reboot mechanism reducing service disruption in network environment | |||
| 3213 | 7933400 | Method and system for timed interaction with an interactive voice response system | |||
| 3214 | 7933398 | System and method for call bridging in a call center using a virtual private network | |||
| 3215 | 7933387 | Voice transition script caller | |||
| 3216 | 7933260 | System and method for routing and communicating in a heterogeneous network environment | |||
| 3217 | 7929959 | Service provider activation | |||
| 3218 | 7929958 | Methods, systems, and apparatus for providing enhanced telecommunication services | |||
| 3219 | 7929947 | Communication apparatus and method for setting communication parameters | |||
| 3220 | 7929687 | Facsimile apparatus for outputting a melody when receiving a call from a specific party | |||
| 3221 | 7929685 | Queuing calls for distribution | |||
| 3222 | 7929684 | High availability multi-tenant feature | |||
| 3223 | 7925715 | Apparatus and methods for service programming of a wireless device on a wireless communications network | |||
| 3224 | 7925299 | Messaging using a coded surface | |||
| 3225 | 7925250 | Reuse of a mobile device application in a desktop environment | |||
| 3226 | 7925249 | Secure control of a wireless sensor network via the internet | |||
| 3227 | 7925248 | Processing decision method and mobile communication terminal | |||
| 3228 | 7925247 | Managing mobile devices based on roaming status | |||
| 3229 | 7925003 | Call center management systems | |||
| 3230 | 7925002 | Administering multiple target ACD systems | |||
| 3231 | 7925001 | Methods and apparatus for contact center agent selection | |||
| 3232 | 7925000 | Managing held telephone calls from a remote telecommunications terminal | |||
| 3233 | 7920857 | Event reminder method | |||
| 3234 | 7920856 | Method and system for hosted mobile management service architecture | |||
| 3235 | 7920855 | Printing content on a print medium | |||
| 3236 | 7920854 | Printing a map using a mobile device | |||
| 3237 | 7920694 | Generation of consistent haptic effects | |||
| 3238 | 7920693 | Home agent access in call routing management based on caller language | |||
| 3239 | 7920528 | View sharing between in-range devices | |||
| 3240 | 7917133 | Method and apparatus for after-market vending of feature-provisioning software to third party mobile wireless communication devices | |||
| 3241 | 7917127 | Apparatus for changing the behavior of an electronic device | |||
| 3242 | 7916859 | System and method for obtaining telecommunication access numbers | |||
| 3243 | 7912510 | Terminal for multimedia ring back tone service and method for controlling terminal | |||
| 3244 | 7912458 | Interaction analysis and prioritization of mobile content | |||
| 3245 | 7912209 | Managing statistical information in a contact center | |||
| 3246 | 7912208 | Systems, methods, and devices for an enhanced on-hold interface | |||
| 3247 | 7912206 | Technique for providing a personalized electronic messaging service through an information assistance provider | |||
| 3248 | 7907959 | Radio communication equipment, transmission power control method therefor, and program therefor | |||
| 3249 | 7907941 | Determining presence of radio frequency communication device | |||
| 3250 | 7907719 | Customer-centric interface and method of designing an interface | |||
| 3251 | 7904121 | Generating device of trigger signal | |||
| 3252 | 7904077 | Control of a communications device | |||
| 3253 | 7904076 | Personal configuration information sharing system | |||
| 3254 | 7904075 | Communication method, communication system, and communication apparatus | |||
| 3255 | 7904074 | Remote configuration and control of local devices via a broadband access gateway | |||
| 3256 | 7904073 | System and method for processing extensible markup language (XML) documents | |||
| 3257 | 7904072 | Method and apparatus for secure immediate wireless access in a telecommunications network | |||
| 3258 | 7904071 | Determining presence of radio frequency communication device | |||
| 3259 | 7904070 | Method and device for searching and deallocating abnormal terminal in wireless portable internet system | |||
| 3260 | 7904069 | Icon mobile phone remote with favorite channel selection | |||
| 3261 | 7903807 | Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality | |||
| 3262 | 7903800 | Method and system for visually representing telephone call tree interface | |||
| 3263 | 7903640 | System and method for voice over internet protocol using a standard telephone system | |||
| 3264 | 7903621 | Service execution using multiple devices | |||
| 3265 | 7899471 | Methods, systems and computer program products for remotely controlling wireless terminals based on premises-specific rules | |||
| 3266 | 7899449 | Demand-based provisioning for a mobile communication device | |||
| 3267 | 7899448 | Method for use in a communication system | |||
| 3268 | 7899447 | Telephone and method of controlling telephone | |||
| 3269 | 7899446 | Method of controlling a PDA phone and PDA phone using the same | |||
| 3270 | 7899180 | System and method for analysing communications streams | |||
| 3271 | 7899179 | Method for monitoring off-schedule software agents | |||
| 3272 | 7899178 | Recording invocation of communication sessions | |||
| 3273 | 7899177 | Call-routing system and method | |||
| 3274 | 7899176 | Systems and methods for discovering customer center information | |||
| 3275 | 7899167 | Centralized call processing | |||
| 3276 | 7899086 | Method for signaling of a change from a first service to a second service during a call by modifying the utilized codec | |||
| 3277 | 7894849 | Mobile personal services platform for providing feedback | |||
| 3278 | 7894812 | Automatic over-the-air updating of a preferred roaming list (PRL) in a multi-mode device, based on an account association between the device and a wireless local area network (WLAN) access point | |||
| 3279 | 7894809 | Architecture optimized for application data sharing within a mobile communications device | |||
| 3280 | 7894808 | Storing apparatus and telecommunications apparatus | |||
| 3281 | 7894806 | Systems and methods to direct a mobile communications device to a preferred teleconference bridge | |||
| 3282 | 7894597 | Categorization of telephone calls | |||
| 3283 | 7894592 | Automated operator assistance with menu options | |||
| 3284 | 7890743 | Method and apparatus for configuring a device based on proximity to another device | |||
| 3285 | 7890091 | Collaborative data and intelligent synchronization for mobile devices | |||
| 3286 | 7889859 | Voice recognition for servicing calls by a call center agent | |||
| 3287 | 7889858 | Method and system for telephone wait user interface selection | |||
| 3288 | 7889857 | Method and system for providing a service | |||
| 3289 | 7889853 | Methods, systems, devices, and products for providing ring backs | |||
| 3290 | 7889847 | Computer-based method and apparatus for controlling, monitoring, recording and reporting telephone access | |||
| 3291 | 7885648 | Method and system of reporting conformance violations in web-services messages | |||
| 3292 | 7885401 | Method and apparatus to forecast the availability of a resource | |||
| 3293 | 7885400 | Call features for automatic call distribution system | |||
| 3294 | 7885395 | Telephone call routing | |||
| 3295 | 7885293 | Methods and apparatus for implementing and using a maximum rate option indicator | |||
| 3296 | 7885272 | Remote control of device by telephone or other communication devices | |||
| 3297 | 7881733 | Method and system to monitor and control devices utilizing wireless media | |||
| 3298 | 7881714 | Synchronization of stored service parameters in a communication system | |||
| 3299 | 7881709 | Application providing system, portable terminal devices, server device, application providing method and computer programs | |||
| 3300 | 7881708 | Mobile terminal, and an associated method, with means for modifying a behavior pattern of a multi-medial user interface | |||
| 3301 | 7881454 | Integrated call management | |||
| 3302 | 7881453 | Call processing system and service control point for handling calls to a call center | |||
| 3303 | 7881440 | Method for automatic graphical profiling of a system | |||
| 3304 | 7881439 | Cross-channel communication of data collected by channel-specific user interfaces | |||
| 3305 | 7881216 | Systems and methods for analyzing communication sessions using fragments | |||
| 3306 | 7877265 | System and method for automated customer feedback | |||
| 3307 | 7877087 | Methods of remotely updating lists in mobile terminals and related systems and computer program products | |||
| 3308 | 7877086 | Processing location information among multiple networks | |||
| 3309 | 7873363 | Method for identifying unique FM transmitter locations with enhanced transmission coverage | |||
| 3310 | 7873357 | Selective disablement of mobile communication equipment capabilities | |||
| 3311 | 7873356 | Search interface for mobile devices | |||
| 3312 | 7873349 | System, method, and device for intelligence gathering and position tracking | |||
| 3313 | 7873158 | Polled geofencing and distinguished ring-back | |||
| 3314 | 7873157 | Method and apparatus for performing predictive dialing | |||
| 3315 | 7873156 | Systems and methods for analyzing contact center interactions | |||
| 3316 | 7873155 | Method and device for estimating work skills, and computer product | |||
| 3317 | 7873154 | Apparatus, system, and method for remote management console for business integration scenarios | |||
| 3318 | 7873040 | Internet radio player | |||
| 3319 | 7870233 | Efficient software download to configurable communication device | |||
| 3320 | 7870202 | Apparatus for executing an application function using a smart card and methods therefor | |||
| 3321 | 7869801 | Method for terminal configuration over a radio control channel | |||
| 3322 | 7869800 | Portable cellular phone system having automatic initialization | |||
| 3323 | 7869586 | Method and system for aggregating and analyzing data relating to a plurality of interactions between a customer and a contact center and generating business process analytics | |||
| 3324 | 7869585 | Declarations for transformations within service sequences | |||
| 3325 | 7865205 | Method and system for managing push-to-talk modes | |||
| 3326 | 7865182 | Over the air provisioning of mobile device settings | |||
| 3327 | 7865181 | Searching for mobile content | |||
| 3328 | 7864948 | Systems and methods for an electronic hook switch for customer premises equipment | |||
| 3329 | 7864946 | Systems and methods for scheduling call center agents using quality data and correlation-based discovery | |||
| 3330 | 7864944 | Optimal call speed for call center agents | |||
| 3331 | 7864942 | System and method for routing calls | |||
| 3332 | 7863888 | Efficient switching architecture with reduced stub lengths | |||
2010 | |||||
| 3333 | 7860495 | Wireless building control architecture | |||
| 3334 | 7860494 | Systems, methods, and apparatus to enable backup wireless devices | |||
| 3335 | 7860493 | Method of transmitting data through mobile communication equipment and mobile communication equipment utilizing the method | |||
| 3336 | 7860492 | Method and device for inhibiting interruption of a running application by an event | |||
| 3337 | 7860491 | System and methods for on-demand document provisioning using ad hoc networking | |||
| 3338 | 7860490 | Methods and systems for exposing access network capabilities using an enabler proxy | |||
| 3339 | 7860487 | Method of securely unlocking a mobile terminal | |||
| 3340 | 7860484 | Automated billing and distribution platform for application providers | |||
| 3341 | 7860234 | Methods and apparatus for allocating a resource to enqueued requests using predicted wait time based on prior resource contribution | |||
| 3342 | 7860233 | System and method for tracking alerts | |||
| 3343 | 7860222 | Systems and methods for acquiring, accessing, and analyzing investigative information | |||
| 3344 | 7856229 | System for personal management information applications | |||
| 3345 | 7856095 | System and method for providing a baseline for quality metrics in a contact center | |||
| 3346 | 7856028 | Power dissipation management for wired transceivers | |||
| 3347 | 7853249 | Systems and methods for choreographing movement | |||
| 3348 | 7853248 | SMS spam control | |||
| 3349 | 7853247 | Method for configuring a mobile terminal, configurable mobile terminal and mobile radio network therefor | |||
| 3350 | 7853246 | Method for executing menu in mobile communication terminal and mobile communication terminal using the same | |||
| 3351 | 7853006 | Systems and methods for scheduling call center agents using quality data and correlation-based discovery | |||
| 3352 | 7853005 | Web-based network monitoring tool | |||
| 3353 | 7852832 | Method and apparatus for providing secure interface to externally hosted application servers | |||
| 3354 | 7852765 | Actuator control method | |||
| 3355 | 7848739 | Method for transfer of user identity between CDMA wireless communication devices | |||
| 3356 | 7848509 | Network-based voice activated auto-attendant service with B2B connectors | |||
| 3357 | 7844287 | Automatic spread of applications | |||
| 3358 | 7844263 | Provisioning a user device for multiple services | |||
| 3359 | 7844262 | Method for announcing a calling party from a communication device | |||
| 3360 | 7844048 | Selective tone event detector and method therefor | |||
| 3361 | 7844047 | Tune master internet protocol device | |||
| 3362 | 7844046 | Method for generating a telephone number | |||
| 3363 | 7844045 | Intelligent call routing and call supervision method for call centers | |||
| 3364 | 7844044 | Control server employment of offer message from resource server to determine whether to add indication of the resource server to resource server mapping table | |||
| 3365 | 7840770 | Methods and systems for managing computer system configuration data | |||
| 3366 | 7839995 | Change to playback characteristic of ringback tone | |||
| 3367 | 7839992 | Method and apparatus for registering multiple phone numbers associated with a frequently called party | |||
| 3368 | 7839991 | Computer product, outbound-operation support apparatus, and outbound-operation support method | |||
| 3369 | 7836444 | Mobile communication terminal having embedded system for software download and method for software download | |||
| 3370 | 7836126 | Business presence system and method | |||
| 3371 | 7835771 | Method and apparatus for combining properties in mobile station | |||
| 3372 | 7835731 | Telephone with dynamically programmable push buttons for access to advanced applications | |||
| 3373 | 7835730 | Using RFID and sensored zones to geographically control cellular phone audio profiles | |||
| 3374 | 7835729 | Emoticon input method for mobile terminal | |||
| 3375 | 7835514 | Provide a graceful transfer out of active wait treatment | |||
| 3376 | 7835511 | Incoming telephone call distribution system and method | |||
| 3377 | 7831246 | Mobile merchant | |||
| 3378 | 7831033 | Method of preference driven segmentation routing | |||
| 3379 | 7831032 | System and method for the establishment of a connection between a contact requester and a communications center | |||
| 3380 | 7831031 | Method and system for operator services automation using an operator services switch | |||
| 3381 | 7826835 | Mobile phone policy management | |||
| 3382 | 7826834 | Method for downloading software | |||
| 3383 | 7826833 | Channel assay for thin client device wireless provisioning | |||
| 3384 | 7826608 | Systems and methods for calculating workforce staffing statistics | |||
| 3385 | 7822587 | Hybrid database architecture for both maintaining and relaxing type 2 data entity behavior | |||
| 3386 | 7822432 | System of group communication and a method of group call processing based on CDMA 2000 high-speed packet data network | |||
| 3387 | 7822411 | Electronic apparatus operating system | |||
| 3388 | 7822410 | System and method for deploying application program components having an application server | |||
| 3389 | 7822409 | Remote control system, remote control apparatus, remote control method, program for implementing the method, and electronic apparatus | |||
| 3390 | 7822191 | Multi-modal address book | |||
| 3391 | 7822019 | Direction of communications sessions to contact centers | |||
| 3392 | 7822013 | System and method to redirect calls in a telecommunications network | |||
| 3393 | 7817994 | Secure control of wireless sensor network via the internet | |||
| 3394 | 7817993 | System and method for copying ring back tone transfer sound | |||
| 3395 | 7817992 | Method for updating a personal data file in mobile units of communication networks | |||
| 3396 | 7817989 | Method of performing an action using a printed medium | |||
| 3397 | 7817796 | Coordinating work assignments for contact center agents | |||
| 3398 | 7817795 | Systems and methods for data synchronization in a customer center | |||
| 3399 | 7817621 | Mobile wireless internet portable radio | |||
| 3400 | 7813727 | Portable radio receiver with an identification module | |||
| 3401 | 7813493 | Method and system for handling calls at an automatic call distribution system | |||
| 3402 | 7809366 | Mobile device client | |||
| 3403 | 7809365 | Method for over the air mobile station management | |||
| 3404 | 7809364 | Apparatus, and associated method, for providing an operation parameter to a mobile station of a radio communication station | |||
| 3405 | 7809363 | Mobile phone terminal, program management method, and computer program for the same | |||
| 3406 | 7809127 | Method for discovering problem agent behaviors | |||
| 3407 | 7809118 | System and method for voice and data convergence | |||
| 3408 | 7805134 | Configuration and management of wireless network devices | |||
| 3409 | 7804953 | Redirection of outbound calling | |||
| 3410 | 7804824 | Method and system for operating a field programmable line card using a country coded template | |||
| 3411 | 7802244 | Portable terminal device and reception method for simultaneously displaying applications | |||
| 3412 | 7801515 | Wireless telephone communication for individual callers to contact remote telephone terminals through a public switched telephone network | |||
| 3413 | 7801492 | System and method for managing resources of portable module resources | |||
| 3414 | 7801295 | Method and system for providing agent training | |||
| 3415 | 7801055 | Systems and methods for analyzing communication sessions using fragments | |||
| 3416 | 7797386 | System and method for remotely configuring a desktop mailbox | |||
| 3417 | 7797017 | System and method for rapidly configuring wireless transceivers | |||
| 3418 | 7796982 | Wireless controller device | |||
| 3419 | 7796980 | Remote mobile voice control of digital/personal video recorder | |||
| 3420 | 7796979 | Controlling visibility of a wireless device | |||
| 3421 | 7796978 | Communication system for receiving and transmitting data using an acoustic data channel | |||
| 3422 | 7796747 | Method and system for management of queues in contact centers | |||
| 3423 | 7792522 | Software key control for mobile devices | |||
| 3424 | 7792521 | Method, apparatus, and computer program product for managing content items | |||
| 3425 | 7792520 | Method of transmitting multimedia message in various service environments | |||
| 3426 | 7792282 | Ringing for power system management | |||
| 3427 | 7792278 | Integration of contact center surveys | |||
| 3428 | 7792277 | Call centers with image or video based priority | |||
| 3429 | 7792276 | Language interpretation call transferring in a telecommunications network | |||
| 3430 | 7792274 | Techniques for performing multi-media call center functionality in a database management system | |||
| 3431 | 7792273 | Remote media call center | |||
| 3432 | 7792272 | Technique for communicating commands and parameters in an information assistance system to provide services | |||
| 3433 | 7792271 | Method and system for optimizing a configuration of central office mediation devices | |||
| 3434 | 7788679 | User interface with context-based communication using media prediction | |||
| 3435 | 7787895 | Method for transmitting message in mobile network and mobile terminal | |||
| 3436 | 7787874 | Portable electronic device, recording medium and communication function changeover method | |||
| 3437 | 7787873 | Method and system for single-step enablement of telephony functionality for a portable computer system | |||
| 3438 | 7787612 | Method and system for requesting help | |||
| 3439 | 7787611 | Packet telephony bridging server | |||
| 3440 | 7787610 | Automatic call director first in first out load-balancing accessory | |||
| 3441 | 7787609 | Prioritized service delivery based on presence and availability of interruptible enterprise resources with skills | |||
| 3442 | 7783030 | Graphical call-route scripting system and method | |||
| 3443 | 7783029 | System and method of managing calls to a customer service call center | |||
| 3444 | 7783027 | Computer-readable recording medium having recorded therein agent training support program, and agent training support method and agent training support apparatus | |||
| 3445 | 7783021 | Digital telecommunications call management and monitoring system | |||
| 3446 | 7782838 | Intermediate packetizing of voice data for communication between circuit-switched network nodes | |||
| 3447 | 7778639 | Network-initiated area event triggered positioning method for roaming terminal in mobile communication system | |||
| 3448 | 7778632 | Multi-modal device capable of automated actions | |||
| 3449 | 7778631 | Synchronization of stored service parameters in a communication system | |||
| 3450 | 7778406 | E-911 managed call routing | |||
| 3451 | 7778405 | Contact center system independent of line key status or current agent activity/state | |||
| 3452 | 7778401 | Communication apparatus | |||
| 3453 | 7773984 | Method of controlling a communications device | |||
| 3454 | 7773983 | Application filtering apparatus, system and method | |||
| 3455 | 7773982 | Methods, systems and storage media to remotely control a wireless unit | |||
| 3456 | 7773981 | Wireless communication apparatus, wireless communication network and software upgrading method | |||
| 3457 | 7773980 | Event and data management system and method | |||
| 3458 | 7773978 | Device and method for processing message-related events in a portable terminal | |||
| 3459 | 7773972 | Functionality and policies based on wireless device dynamic associations | |||
| 3460 | 7773740 | Agent registration and bidding system | |||
| 3461 | 7773738 | Systems and methods for providing relayed language interpretation | |||
| 3462 | 7770175 | Method and apparatus for load balancing work on a network of servers based on the probability of being serviced within a service time goal | |||
| 3463 | 7769370 | Method and system for pairing electronic devices | |||
| 3464 | 7769369 | Mobile communication system and method for providing phone number maintaining service | |||
| 3465 | 7769161 | Contact center | |||
| 3466 | 7769160 | System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer call | |||
| 3467 | 7769159 | Method and system for identifying calls | |||
| 3468 | 7767893 | Method of operating one or more individual entertainment display devices supported by spectators at a spectator event and an individual entertainment display device therefor | |||
| 3469 | 7764782 | Method and apparatus for routing telecommunication calls | |||
| 3470 | 7764781 | DSX module with performance monitoring | |||
| 3471 | 7764780 | Key to correlate a call with call-handling information | |||
| 3472 | 7764779 | SIP ACD multi-tenant mechanism that facilitates multiple levels of partitions or tenants | |||
| 3473 | 7764684 | Method for distributing calls to a group of end points | |||
| 3474 | 7761091 | Method and system of managing volume and functionality control between an audio player and wireless earphones | |||
| 3475 | 7761090 | Print remotely to a mobile device | |||
| 3476 | 7760867 | Method and apparatus for entertaining callers in a queue | |||
| 3477 | 7760861 | Method and apparatus for monitoring service usage in a communications network | |||
| 3478 | 7756543 | High speed shared radio channel transmit power control | |||
| 3479 | 7756531 | Method and apparatus for avoiding call disturbances and facilitating urgent calls based on a caller's decision | |||
| 3480 | 7756515 | Systems and methods of merchandising content to mobile telephones based on subscriber's purchase history | |||
| 3481 | 7756505 | Semiconductor integrated circuit and a software radio device | |||
| 3482 | 7756263 | Method and system for timed interaction with an interactive voice response system | |||
| 3483 | 7756261 | Method of and system for providing services in a communications network | |||
| 3484 | 7751810 | System and method for transmitting information to subscriber communication units at events | |||
| 3485 | 7751809 | Method and system for automatically configuring access control | |||
| 3486 | 7751808 | Wireless communication apparatus, wireless communication network and software upgrading method | |||
| 3487 | 7751807 | Method and system for a hosted mobile management service architecture | |||
| 3488 | 7751552 | Intelligently routing customer communications | |||
| 3489 | 7751551 | System and method for speech-enabled call routing | |||
| 3490 | 7751550 | Method of providing status information within an ACD | |||
| 3491 | 7751544 | Method and system for driving an indicating element on a terminal | |||
| 3492 | 7751384 | Method and system for identifying calls | |||
| 3493 | 7747027 | Method of generating test tone signal and test-tone-signal generating circuit | |||
| 3494 | 7746999 | Resource based queue management system and method | |||
| 3495 | 7746998 | Integrating enterprise and provider contact center resources to handle workload on-demand | |||
| 3496 | 7746997 | Interactive telephony trainer and exerciser | |||
| 3497 | 7746201 | Portable electronic device with hall sensor | |||
| 3498 | 7743150 | Apparatus and method for web service message correlation | |||
| 3499 | 7742762 | Systems and methods for remote notification, diagnostics and remedy management | |||
| 3500 | 7742760 | Dynamic mobile station configuration in wireless communications systems and methods therefor | |||
| 3501 | 7742759 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 3502 | 7742591 | Queue-theoretic models for ideal integration of automated call routing systems with human operators | |||
| 3503 | 7742462 | CD-ROM on which a program for functioning as an IP telephone terminal is recorded, management server, operation server, and IP telephone terminal setup method | |||
| 3504 | 7738923 | Method for selecting a processing device | |||
| 3505 | 7738914 | Method and device for adapting the configuration of an application of a mobile terminal to an accessible data connection | |||
| 3506 | 7738896 | Subscriber identity module (SIM) enabling advanced voice services (AVS) including push-to-talk, push-to-conference and push-to-message on wireless handsets and networks | |||
| 3507 | 7738893 | Talk burst allocation in a PTT communication network | |||
| 3508 | 7738862 | Retrieve information via card on mobile device | |||
| 3509 | 7738854 | External memory management apparatus and external memory management method | |||
| 3510 | 7738651 | Method and apparatus for customizing an audio file in a mobile device | |||
| 3511 | 7738647 | Local routing management in a telecommunications network | |||
| 3512 | 7734737 | Device management with configuration information | |||
| 3513 | 7734286 | Remote control system | |||
| 3514 | 7734285 | Method and apparatus for network initiated uninstallation of application program over wireless network | |||
| 3515 | 7734284 | System and method for handling data transfers | |||
| 3516 | 7734032 | Contact center and method for tracking and acting on one and done customer contacts | |||
| 3517 | 7734029 | Apparatus, system, and method for automated call initiation | |||
| 3518 | 7734028 | Method and apparatus for delivering enhanced caller identification services to a called party | |||
| 3519 | 7730188 | Virtual voice/company/office network tool kit, method, and computer program product | |||
| 3520 | 7730135 | Method and apparatus for intelligent routing of instant messaging presence protocol (IMPP) events among a group of customer service representatives | |||
| 3521 | 7729691 | Information portal | |||
| 3522 | 7729690 | Backup and restore of user data for mobile telephone | |||
| 3523 | 7729689 | Mobile wireless device adaptation based on abstracted contectual situation of user using near-field communications and information collectors | |||
| 3524 | 7729688 | Systems and processes to manage multiple modes of communication | |||
| 3525 | 7729490 | Post-termination contact management | |||
| 3526 | 7729486 | Private branch exchange and telephone switching system | |||
| 3527 | 7729338 | Telecommunications provider agent | |||
| 3528 | 7725540 | Method and apparatus for coordinating internet multi-media content with telephone and audio communications | |||
| 3529 | 7725133 | Mobile wireless communication devices with quick-send features and methods therefor | |||
| 3530 | 7725103 | Mobile communication device dynamic service application and dynamic service application scripting | |||
| 3531 | 7725102 | Method and apparatus for associating a received command with a control for performing actions with a mobile telecommunication device | |||
| 3532 | 7724890 | Focused retrieval of selected data in a call center environment | |||
| 3533 | 7724888 | Automated method for determining caller satisfaction | |||
| 3534 | 7720466 | Radio control station, radio terminal, base station, communication system, and communication method | |||
| 3535 | 7716311 | Method and apparatus for monitoring of switch resources using resource group definitions | |||
| 3536 | 7715835 | Method and apparatus for administering mobile client devices across locations | |||
| 3537 | 7715834 | Wireless communication system, device, and method of setting up wireless communication adapter | |||
| 3538 | 7715833 | Mobile telephone device and data-management method | |||
| 3539 | 7715832 | Mobile terminal and a method for implementing the guardianship function | |||
| 3540 | 7715831 | Methods, systems, and devices for detecting and indicating loss of proximity between mobile devices | |||
| 3541 | 7715830 | Safeguarding user data stored in mobile communications devices | |||
| 3542 | 7715824 | System for identifying mobile terminal device automatically and value added service access | |||
| 3543 | 7715549 | Communication terminal device, hold melody sending method, incoming melody playing method and information storing medium | |||
| 3544 | 7715548 | Method and apparatus for integrating customer care inquiries across different media types | |||
| 3545 | 7715547 | Voice XML network gateway | |||
| 3546 | 7715546 | System and method for updating contact records | |||
| 3547 | 7715543 | Method for verifying telephone call back information for return calls which are initiated via the internet | |||
| 3548 | 7711387 | Mobile device power control for dual transfer mode (DTM) | |||
| 3549 | 7711359 | Portable cellular phone system having automatic initialization | |||
| 3550 | 7711358 | Method and system for modifying nametag files for transfer between vehicles | |||
| 3551 | 7711357 | Method for enabling a location service client to contact a user of a mobile device | |||
| 3552 | 7711106 | Telephone based method and system for adding contacts to a personal network address book | |||
| 3553 | 7711105 | Methods and apparatus for processing foreign accent/language communications | |||
| 3554 | 7711104 | Multi-tasking tracking agent | |||
| 3555 | 7708197 | Removable card for use in a communication unit | |||
| 3556 | 7706831 | Simplified intuitive cell phone user interface | |||
| 3557 | 7706808 | One-click service status tracking and updates | |||
| 3558 | 7706786 | System for managing program applications storable in a mobile terminal | |||
| 3559 | 7706523 | Method and apparatus for skills-based task routing | |||
| 3560 | 7706521 | Standards based agent desktop for use with an open contact center solution | |||
| 3561 | 7706520 | System and method for facilitating transcription of audio recordings, with auditing | |||
| 3562 | 7706345 | Wireless local area network context control protocol | |||
| 3563 | 7702753 | Unified directory and presence system for universal access to telecommunications services | |||
| 3564 | 7702324 | Information terminal control device and method | |||
| 3565 | 7702323 | Wireless control system, control device, controllable device device control method, control program, and computer readable recording medium containing the same | |||
| 3566 | 7702322 | Method and system for distributing and updating software in wireless devices | |||
| 3567 | 7702321 | Apparatus for mapping abbreviated numbers in mobile communication terminal and method thereof | |||
| 3568 | 7702093 | Systems and methods to redirect audio between callers and voice applications | |||
| 3569 | 7698382 | System and method for remote controlling equipment with the aid of at commands, and corresponding device, radiocommunication module, and set of commands | |||
| 3570 | 7697927 | Multi-campus mobile management system for wirelessly controlling systems of a facility | |||
| 3571 | 7697926 | Device and method for generating user notifications associated with tasks that are pending completion | |||
| 3572 | 7697925 | Synchronized light shows on cellular handsets of users at a gathering | |||
| 3573 | 7697902 | Radio frequency remote control | |||
| 3574 | 7697678 | Unified method and apparatus to simplify telephone area code dialing | |||
| 3575 | 7697677 | Method for call distribution in a call center and associated call distribution apparatus | |||
| 3576 | 7693553 | Intelligent ringtone service | |||
| 3577 | 7693514 | Information gathering robot | |||
| 3578 | 7693275 | Online service system capable of predicting waiting time | |||
| 3579 | 7693274 | System and method for return to agents during a contact center session | |||
| 3580 | 7693272 | Providing a file relating to a telephone call | |||
| 3581 | 7689209 | Wireless communication network with software modification locking | |||
| 3582 | 7689208 | Method and apparatus for providing deferrable data services in a cellular communication system | |||
| 3583 | 7689207 | Time of day synchronization and distribution within a multiprocessor embedded system and related methods | |||
| 3584 | 7689204 | Method of unlocking a mobile telephone type wireless communication terminal | |||
| 3585 | 7688965 | Predictive dialing by monitoring progress of agent script | |||
| 3586 | 7688963 | Apparatus and method for processing call disconnects | |||
| 3587 | 7688795 | Coordinated reboot mechanism reducing service disruption in network environments | |||
| 3588 | 7684809 | Location based fraud reduction system and method | |||
| 3589 | 7684791 | Multiple keyboard context sensitivity for application usage | |||
| 3590 | 7684558 | Method for establishing a direct coordination link between a first and second control centre for carrying out services | |||
| 3591 | 7684556 | Conversational biometric coupled with speech recognition in passive mode during call hold to affect call routing | |||
| 3592 | 7680492 | Wireless communication database management | |||
| 3593 | 7680298 | Methods, systems, and products for gesture-activated appliances | |||
| 3594 | 7676222 | Home and roaming provisioning method for mobile terminals | |||
| 3595 | 7676035 | Systems and methods for distributing remote technical support via a centralized service | |||
| 3596 | 7676034 | Method and system for matching entities in an auction | |||
| 3597 | 7672850 | Method for arranging voice feedback to a digital wireless terminal device and corresponding terminal device, server and software to implement the method | |||
| 3598 | 7672686 | Method for adjusting a transmitting power in a wireless communications network | |||
| 3599 | 7672666 | Method and system for implementing vehicle functions through a mobile communication device | |||
| 3600 | 7672665 | Method for user information transfer | |||
| 3601 | 7672664 | Printing a reminder list using mobile device | |||
| 3602 | 7672642 | Uplink communication in GSM/EDGE system | |||
| 3603 | 7668992 | Context-based operation reconfigurable instruction set processor and method of operation | |||
| 3604 | 7668557 | Methods for ring tone supression informing and for informing a cellular telephone with configuration data | |||
| 3605 | 7668540 | Print on a mobile device with persistence | |||
| 3606 | 7664252 | Method and apparatus for sending alerts to internet protocol phones | |||
| 3607 | 7664243 | 3-way call detection system and method | |||
| 3608 | 7664063 | Announcing information service through broadcasting or multicasting | |||
| 3609 | 7657640 | Method and system for efficient routing of customer and contact e-mail messages | |||
| 3610 | 7657021 | Method and apparatus for global call queue in a global call center | |||
| 3611 | 7657020 | Call routing system and method of using the same | |||
| 3612 | 7653398 | Geographical network initiated wireless device feature control | |||
| 3613 | 7653384 | Remote service system for a vehicle | |||
| 3614 | 7653382 | Radiocommunication module executing a main software and a client software comprising several client applications | |||
| 3615 | 7653376 | Method and system for network resources allocation | |||
| 3616 | 7653341 | Logging of radio listening and interactivity | |||
| 3617 | 7653195 | Apparatus, system, and method for disposing of a call | |||
| 3618 | 7653188 | Telephony extension attack detection, recording, and intelligent prevention | |||
| 3619 | 7650145 | Telephone set, communication adaptor, home appliance control method, and program recording medium | |||
| 3620 | 7650144 | Monitoring control apparatus, monitoring system, monitoring method, wireless communication apparatus and wireless communication system | |||
| 3621 | 7647041 | Systems, methods, and apparatus to enable backup wireless devices | |||
| 3622 | 7647040 | Terminal and method of automatically executing function establishment thereof | |||
| 3623 | 7647039 | Wireless communication apparatus, wireless communication network and software upgrading method | |||
| 3624 | 7646764 | IP network and communication method therein | |||
| 3625 | 7644404 | Network having customizable generators and electronic device having customizable updating software | |||
| 3626 | 7644163 | Plug and play mobile services | |||
| 3627 | 7643824 | Wireless telephone data backup system | |||
| 3628 | 7643823 | Ubiquitous connectivity and control system for remote locations | |||
| 3629 | 7643636 | Managing multiple cryptographic periods in a single cryptographic group | |||
2009 | |||||
| 3630 | 7640032 | Systems, devices and methods for providing a reward based upon use of a mobile communications device | |||
| 3631 | 7640013 | Wireless communication apparatus, wireless communication network and software upgrading method | |||
| 3632 | 7640012 | Controlling the communication mode in a mobile communication terminal | |||
| 3633 | 7640011 | System and method for providing e-mail address information using mobile phone number | |||
| 3634 | 7640010 | Method and apparatus for selecting systems, mode, and function in an adaptive terminal | |||
| 3635 | 7639794 | Service use device | |||
| 3636 | 7639634 | Method and System for Joining a virtual talk group | |||
| 3637 | 7636584 | Computing device and methods for mobile-printing | |||
| 3638 | 7636565 | System and method for processing extensible markup language (XML) documents | |||
| 3639 | 7636555 | Event list specification based radio interface control | |||
| 3640 | 7636444 | Automatic adjustments of audio alert characteristics of an alert device using ambient noise levels | |||
| 3641 | 7636434 | Method for upgrading access equipment in a telecommunications exchange and an upgraded telecommunications exchange | |||
| 3642 | 7636433 | Timeline visualization for call center processes | |||
| 3643 | 7636082 | Dialing methods and related devices | |||
| 3644 | 7634263 | Remote control of electronic devices | |||
| 3645 | 7634261 | Mobile communications terminal and software updating method for mobile communications terminal | |||
| 3646 | 7634260 | File downloading apparatus and method for mobile communication system | |||
| 3647 | 7634259 | Applications server and method | |||
| 3648 | 7634258 | System and method for over-the-air update of wireless communication devices | |||
| 3649 | 7634077 | System for providing support for an electronic device | |||
| 3650 | 7633930 | Systems and methods for capturing multimedia communication signals | |||
| 3651 | 7631198 | Protocol scripting language for safe execution in embedded system | |||
| 3652 | 7630706 | Dynamically distributed, portal-based application services network topology for cellular systems | |||
| 3653 | 7630488 | DTMF tone generation in a media gateway | |||
| 3654 | 7630487 | Method and system for distributing calls | |||
| 3655 | 7630352 | Support mobile device in asymmetric link environment | |||
| 3656 | 7627110 | Enhanced user functionality from a telephone device to an IP network | |||
| 3657 | 7627109 | Call center system for multiple transaction selections | |||
| 3658 | 7627101 | Method and apparatus for telephone routing between PTN and PSTN | |||
| 3659 | 7626504 | System and apparatus for silencing communication devices | |||
| 3660 | 7623854 | Information addition system and mobile communication terminal | |||
| 3661 | 7623853 | System and method for over the air programming | |||
| 3662 | 7623852 | Remote programming/activation of SIM enabled ATA device | |||
| 3663 | 7623851 | Configuration of wireless control systems for broadband wireless communications | |||
| 3664 | 7623652 | Electronic device, input device, and portable electronic device using the same | |||
| 3665 | 7623651 | Context retention across multiple calls in a telephone interaction system | |||
| 3666 | 7623650 | Universal multi-browser interface for customer service representatives | |||
| 3667 | 7620392 | Method and system for distributing and updating software in wireless devices | |||
| 3668 | 7620170 | Computer telephony integration (CTI) complete customer contact center | |||
| 3669 | 7620169 | Waiting but not ready | |||
| 3670 | 7620159 | System, method and software for transitioning between speech-enabled applications using action-object matrices | |||
| 3671 | 7620015 | Method and system for seamless handover of mobile devices in heterogeneous networks | |||
| 3672 | 7616757 | Scalable call center telecommunications system | |||
| 3673 | 7616756 | Call center first access resolution | |||
| 3674 | 7616755 | Efficiency report generator | |||
| 3675 | 7614017 | Information processing apparatus, processing method therefor, program allowing computer to execute the method | |||
| 3676 | 7613481 | Method for the management of information stored on a smart card readable by a mobile telephone | |||
| 3677 | 7613453 | System and method for provisioning a third party mobile device emulator | |||
| 3678 | 7610049 | Wireless communication system, server and mobile station therefor | |||
| 3679 | 7610013 | Wireless audio for entertainment systems | |||
| 3680 | 7609832 | Real-time client survey systems and methods | |||
| 3681 | 7609825 | Method and apparatus for automated billing and crediting of customer accounts | |||
| 3682 | 7606586 | Method and apparatus for delayed transmission of SMS messages | |||
| 3683 | 7606565 | Radio base station program update method and apparatus not requiring update host computer | |||
| 3684 | 7606564 | Apparatus and method for call using hot-key | |||
| 3685 | 7606360 | Automated system and method for handling human and caller queues | |||
| 3686 | 7606359 | Methods and apparatus for automating the servicing of telephone calls including requesting directional and/or other types of information | |||
| 3687 | 7603667 | Multi-download structure and method of mobile communication terminal | |||
| 3688 | 7603119 | Automatic over-the-air updating of a preferred roaming list (PRL) in a multi-mode device, based on an account association between the device and a wireless local area network (WLAN) access point | |||
| 3689 | 7602901 | System and method for providing calling-party identification and/or calling-party or called-party ringback services | |||
| 3690 | 7602899 | Method and system for call routing based on obtained information | |||
| 3691 | 7602898 | System and method for providing computer assisted user support | |||
| 3692 | 7599684 | Automatic setting method for terminal information using subscriber identity module | |||
| 3693 | 7599683 | Speech communication system and talker right reservation method | |||
| 3694 | 7596504 | Management of support center calls | |||
| 3695 | 7596370 | Management of nametags in a vehicle communications system | |||
| 3696 | 7596219 | Method and system for preventing endless looping during telephone call set up | |||
| 3697 | 7593723 | Modular personal device system | |||
| 3698 | 7593722 | Processing location information among multiple networks | |||
| 3699 | 7593712 | System and method for using location information to execute an action | |||
| 3700 | 7593523 | System and method for providing incoming call distribution | |||
| 3701 | 7593522 | Call center user interface and methods of using same | |||
| 3702 | 7593521 | Call processing system | |||
| 3703 | 7590414 | Wireless telephone for receiving a media stream while placing a call | |||
| 3704 | 7590406 | Method and system for network resources allocation | |||
| 3705 | 7590107 | TCP/IP transport interface for ISDN telephone | |||
| 3706 | 7587324 | Methods and systems for detecting user satisfaction | |||
| 3707 | 7587041 | System and method for analysing communications streams | |||
| 3708 | 7587040 | Systems and methods for detecting false signals on an outbound call | |||
| 3709 | 7584466 | Management tree management in a mobile handset | |||
| 3710 | 7583960 | Configuring a mobile device | |||
| 3711 | 7583959 | One button access to network services from a remote control device | |||
| 3712 | 7580705 | Remote wireless access node control | |||
| 3713 | 7580703 | Provisioning to CDC devices | |||
| 3714 | 7577779 | Method and system for a RFIC master | |||
| 3715 | 7577428 | Method of enabling telephone control via printed control interface | |||
| 3716 | 7577424 | Systems and methods for wireless vulnerability analysis | |||
| 3717 | 7577249 | Wireless remote controlled handset lifter system using magnetically coupled ring detection | |||
| 3718 | 7577246 | Method and system for automatic quality evaluation | |||
| 3719 | 7575518 | Video game control system and a video game control server | |||
| 3720 | 7574205 | Method for managing resources in mobile terminal | |||
| 3721 | 7574000 | System and method for analysing communications streams | |||
| 3722 | 7573999 | Computer telephony integration (CTI) complete healthcare contact center | |||
| 3723 | 7573998 | Methods and systems for management of data for multiple call centers | |||
| 3724 | 7570942 | Transactional message-queue communication for wirelessly networked devices system and method | |||
| 3725 | 7570755 | Routine communication sessions for recording | |||
| 3726 | 7570751 | System and method for real-time fraud detection within a telecommunication network | |||
| 3727 | 7568202 | Method and system for exchanging data between portable applications for mobile devices | |||
| 3728 | 7567809 | Preserving HTTP sessions in heterogeneous wireless environments | |||
| 3729 | 7567798 | System for accessing multimedia files from a mobile terminal | |||
| 3730 | 7567524 | Method and system for providing communication control functionality at a remotely located site using a distributed feature architecture | |||
| 3731 | 7565676 | Portable device for receiving media content | |||
| 3732 | 7565142 | Method and apparatus for secure immediate wireless access in a telecommunications network | |||
| 3733 | 7565141 | Over the air provisioning of mobile device settings | |||
| 3734 | 7561868 | Remote electronic mailbox access | |||
| 3735 | 7558564 | System and method for remote asset management | |||
| 3736 | 7558383 | Initial routing of internet-protocol network telephone calls | |||
| 3737 | 7555537 | Downloadable multimedia content and method for accounting | |||
| 3738 | 7555115 | Enhanced call queuing system | |||
| 3739 | 7555114 | System and method for analyzing outbound calling campaigns | |||
| 3740 | 7555108 | Presence information for telephony users | |||
| 3741 | 7552225 | Enhanced media resource protocol messages | |||
| 3742 | 7551930 | Location-based services for mobile stations using short range wireless technology | |||
| 3743 | 7551928 | Location dependent control of a mobile cellular telephone | |||
| 3744 | 7551922 | Rule based data collection and management in a wireless communications network | |||
| 3745 | 7548749 | High-speed internal wireless bus | |||
| 3746 | 7548748 | Programmable remote unit for operating a communication device | |||
| 3747 | 7548746 | General purpose automated activation and provisioning technologies | |||
| 3748 | 7548550 | Intelligent peripheral concentrator | |||
| 3749 | 7546148 | Method and system of creating customized ringtones | |||
| 3750 | 7546143 | Multi-channel quiet calls | |||
| 3751 | 7546119 | Changing operation parameter of communication terminal | |||
| 3752 | 7546118 | Coordinated distribution and playback of multimedia programs | |||
| 3753 | 7546117 | Method and apparatus for blocking ID information associated with a sender of a short messaging service (SMS) message | |||
| 3754 | 7545925 | Method and system for improved routing of repair calls to a call center | |||
| 3755 | 7542770 | Method for mobile unit location estimate in a wireless LAN | |||
| 3756 | 7542760 | Wireless communication system, wireless communication control method, wireless communication apparatus, method of controlling the wireless communication apparatus, and computer program | |||
| 3757 | 7542759 | Method and apparatus for broadcasting software update information to mobile phones over a wireless communications network | |||
| 3758 | 7542758 | Field downloading of wireless device software | |||
| 3759 | 7542757 | Method, system, and computer program product for over-the-air download to satellite radio | |||
| 3760 | 7542561 | Method and system for queuing calls based on call time commitment | |||
| 3761 | 7542560 | Guest services management service | |||
| 3762 | 7539514 | System and method for using a temporary electronic serial number for over-the-air activation of a mobile device | |||
| 3763 | 7539488 | Over-the-air download (OAD) methods and apparatus for use in facilitating application programming in wireless network devices of ad hoc wireless communication networks | |||
| 3764 | 7539487 | Interfacing I/O devices with a mobile server | |||
| 3765 | 7539297 | Generation of automated recommended parameter changes based on force management system (FMS) data analysis | |||
| 3766 | 7539296 | Methods and apparatus for processing foreign accent/language communications | |||
| 3767 | 7539295 | Method for creating and maintaining threads of phone/email/fax/SMS conversations | |||
| 3768 | 7536182 | Method and system for extending the capabilities of handheld devices using local resources | |||
| 3769 | 7536181 | Platform system for mobile terminals | |||
| 3770 | 7536174 | Apparatus for storing activation data in a cellular telephone | |||
| 3771 | 7536003 | Computer product, operator supporting apparatus, and operator supporting method | |||
| 3772 | 7536002 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | |||
| 3773 | 7532881 | Apparatus and method for limiting communication range of fixed wireless terminal | |||
| 3774 | 7532880 | Telematics unit having interactive radio features | |||
| 3775 | 7532615 | Universal agent log-in using a SIP registrar | |||
| 3776 | 7532606 | DTMF signal transmission method and communication apparatus | |||
| 3777 | 7529559 | Communication apparatus and method for reconfiguring communication apparatus | |||
| 3778 | 7529543 | Configuring a device using a configuration manager | |||
| 3779 | 7529363 | Tone detector and method therefor | |||
| 3780 | 7529362 | System, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and users | |||
| 3781 | 7526286 | System and method for controlling a computer via a mobile device | |||
| 3782 | 7526283 | Method and system for single-step enablement of telephony functionality for a portable computer system | |||
| 3783 | 7525931 | Wireless multiplex systems and methods for controlling devices in a vehicle | |||
| 3784 | 7522909 | Content access control system for a mobile communication network | |||
| 3785 | 7522720 | Method for managing data in an automatic call distribution system | |||
| 3786 | 7519403 | Mobile terminal and control method of recording and playing back of broadcast program in a mobile terminal | |||
| 3787 | 7519360 | Mobile device and content transmission method | |||
| 3788 | 7519359 | Voice tagging of automated menu location | |||
| 3789 | 7519358 | Over the air provisioning of a wireless mobile station using IP multimedia subsystem mode | |||
| 3790 | 7519173 | Method for managing resources in a multi-channeled customer service environment | |||
| 3791 | 7518984 | IP-PBX, IP-PBX system, IP terminal control program | |||
| 3792 | 7515942 | Method and device for telephone number search in a mobile terminal | |||
| 3793 | 7515702 | Method and system for downloading audio samples for personalized telephone ring tones | |||
| 3794 | 7512776 | Optimized control plane signalling for a high availability network device in a communications network | |||
| 3795 | 7512401 | Method and system for updating capabilities of a device | |||
| 3796 | 7512221 | System and method for the detection and termination of fraudulent services | |||
| 3797 | 7509402 | Automation control system having a configuration tool and two-way ethernet communication for web service messaging, discovery, description, and eventing that is controllable with a touch-screen display | |||
| 3798 | 7509121 | Method of updating firmware using object push profile in the bluetooth object exchange protocol | |||
| 3799 | 7509116 | Selective data exchange with a remotely configurable mobile unit | |||
| 3800 | 7509098 | System and method for managing resources of portable module resources | |||
| 3801 | 7506340 | Operating system (OS) abstraction layer | |||
| 3802 | 7505763 | System for remotely operating and viewing a wireless telephone device | |||
| 3803 | 7505762 | Wireless telephone data backup system | |||
| 3804 | 7505595 | Post capture decryption of wirelessly captured data using multiple keysets | |||
| 3805 | 7505579 | Shortened dialing device and phone combined a frame | |||
| 3806 | 7505578 | Load balancing in a network of contact centres | |||
| 3807 | 7505577 | System and method for multi-channel communication queuing | |||
| 3808 | 7505474 | System for interactive queuing through public communication networks | |||
| 3809 | 7502611 | Methods and systems for triggerless prepaid SMS screening and accounting in a signaling message routing node | |||
| 3810 | 7502610 | System and method for application management through threshold events | |||
| 3811 | 7502609 | Wireless communication device and method of use | |||
| 3812 | 7502459 | Unified services entitlement architecture | |||
| 3813 | 7499699 | Method for remotely operating and viewing a wireless telephone device | |||
| 3814 | 7499698 | Synchronization of stored service parameters in a communication system | |||
| 3815 | 7499538 | Telephone for searching memory content using a simple user operation | |||
| 3816 | 7499532 | Method and system for communicating information to a caller on a telephone network by superimposing an audible information message over a dial tone | |||
| 3817 | 7496359 | System for finding a missing mobile phone | |||
| 3818 | 7493112 | Construction machine management apparatus and construction machines management system | |||
| 3819 | 7493111 | Demand-based provisioning for a mobile communication device | |||
| 3820 | 7493109 | Inter-processor parameter management in a multiple-processor wireless mobile communication device operating on a processor specific communication network | |||
| 3821 | 7493108 | Provision of a multimedia broadcast/multicast service (MBMS) for a user equipment moving along cells in a cellular mobile communication system | |||
| 3822 | 7493105 | Certification and activation of used phones on a wireless carrier network | |||
| 3823 | 7492888 | Method and apparatus for assigning priorities by applying dynamically-changeable business rules | |||
| 3824 | 7492887 | Network group pickup | |||
| 3825 | 7492883 | Method and system for visually representing telephone call tree interface | |||
| 3826 | 7489923 | Methods and systems for handling software operations associated with startup and shutdown of handheld devices | |||
| 3827 | 7489922 | User-assisted programmable appliance control | |||
| 3828 | 7489900 | Communication system, communication terminal, and communication method | |||
| 3829 | 7489770 | Receiving device, method for incoming call notification, and program | |||
| 3830 | 7487493 | Method and apparatus for developing standard architecture compliant software for programmable radios | |||
| 3831 | 7486785 | Method for customer recognition and management | |||
| 3832 | 7486784 | Bill payment service | |||
| 3833 | 7486783 | Bill payment system and method | |||
| 3834 | 7483528 | Loop extender with selectable line termination and equalization | |||
| 3835 | 7483527 | Method for operating a call-centre | |||
| 3836 | 7483525 | Method and system for selecting a communication channel with a recipient device over a communication network | |||
| 3837 | 7480501 | System and method for transmitting an emergency message over an integrated wireless network | |||
| 3838 | 7477909 | System and method for conducting a search using a wireless mobile device | |||
| 3839 | 7474892 | Notification mechanisms in a wireless device | |||
| 3840 | 7474891 | Dynamic digital up and down converters | |||
2008 | |||||
| 3841 | 7471947 | Method and system for accessing a universal message handler on a mobile device | |||
| 3842 | 7471780 | Configurable profiling of data | |||
| 3843 | 7469047 | Integrated ACD and IVR scripting for call center tracking of calls | |||
| 3844 | 7466816 | System and method for analysing communication streams | |||
| 3845 | 7463885 | Telephone with dynamically programmable push buttons for access to advanced applications | |||
| 3846 | 7463884 | System and method for updating data in remote devices | |||
| 3847 | 7463883 | Multi-functional integrated circuit apparatus in mobile communication terminal and driving method thereof | |||
| 3848 | 7463730 | System and method for caller confirmation of call center agent notes | |||
| 3849 | 7463729 | Data driven configuration of call management applications | |||
| 3850 | 7463610 | System and method for providing an online software upgrade | |||
| 3851 | 7463379 | Communication apparatus and facsimile machine | |||
| 3852 | 7461373 | Apparatus and method for upgrading software of a wireless mobile station | |||
| 3853 | 7460863 | Method and apparatus using geographical position to provide authenticated, secure, radio frequency communication between a gaming host and a remote gaming device | |||
| 3854 | 7460664 | Handsfree system and incoming call answering method in handsfree system | |||
| 3855 | 7460659 | Best practices learning for agents in a communication system | |||
| 3856 | 7457617 | CMOS wireless transceiver with programmable characteristics | |||
| 3857 | 7457597 | Signal detection using probabilistic techniques | |||
| 3858 | 7457424 | Electronic volume device and remote controller thereof | |||
| 3859 | 7457403 | Method and apparatus for determining a real time average speed of answer in an automatic call distribution system | |||
| 3860 | 7457402 | Telecommunications system with centralized call redirection control logic and speed dial translation logic | |||
| 3861 | 7457401 | Self-learning real-time prioritization of fraud control actions | |||
| 3862 | 7457254 | Method and system for automatic language negotiation on voice (over IP) calls | |||
| 3863 | 7454198 | Radiocommunication module hosting and executing a client software, and corresponding method for implementing a driving client software | |||
| 3864 | 7454008 | System for classifying lists of telephone numbers | |||
| 3865 | 7454001 | Method and apparatus for detection of caller identification signaling during call waiting | |||
| 3866 | 7450938 | Method for improving communication success rate in simultaneous call trial between subscribers in mobile communication systems | |||
| 3867 | 7450937 | Mirrored data message processing | |||
| 3868 | 7450936 | System and method for remotely controlling a mobile terminal | |||
| 3869 | 7450709 | Calling party ringtone selection in telephone system | |||
| 3870 | 7450703 | Acceptance of inputs from various interfaces to a telephony system | |||
| 3871 | 7450538 | Method for operating a system with a multiplicity of nodes and a base station according to TDMA and a system for this purpose | |||
| 3872 | 7447499 | Intelligent roaming system with over the air programming | |||
| 3873 | 7447498 | User-assisted programmable appliance control | |||
| 3874 | 7447497 | Wireless communication apparatus, wireless communication network and software upgrading method | |||
| 3875 | 7447304 | System and method for routing both toll-free and caller-paid telephone calls to call service centers | |||
| 3876 | 7447301 | Toll-free number blocking override indicator | |||
| 3877 | 7444143 | Wireless database environment for a small device | |||
| 3878 | 7444141 | Method and system for programmable control of mobile communications units | |||
| 3879 | 7443976 | Information correlation system | |||
| 3880 | 7440778 | Methods and apparatus for providing restrictions on long distance calls from a wireless communication device | |||
| 3881 | 7440752 | Mobile communication terminal, apparatus and system for delivering application software, method for controlling execution state display, program, and recording medium | |||
| 3882 | 7440751 | System and method for controlling energy usage in mobile applications | |||
| 3883 | 7440567 | Healthcare virtual private network methods and systems | |||
| 3884 | 7440566 | Internet protocol compliant private branch electronic exchange and a method for redundantly configuring terminal interfaces | |||
| 3885 | 7440444 | IP telephone system, IP telephone apparatus and method for identifying destination user | |||
| 3886 | 7437151 | Remote control instructions generating system and remote control instructions processing system using bluetooth, and processing method thereof | |||
| 3887 | 7437150 | Method for wireless data exchange for control of structural appliances such as heating, ventilation, refrigeration, and air conditioning systems | |||
| 3888 | 7437149 | Method and system for exchanging data between portable applications for mobile devices | |||
| 3889 | 7436948 | Method and system for timed interaction with an interactive voice response | |||
| 3890 | 7436300 | Wireless device support for electronic devices | |||
| 3891 | 7433818 | Subscriber terminal for providing speech-text encoding and telephony service | |||
| 3892 | 7433689 | Methods and apparatus for acquiring service from a more desirable communication system | |||
| 3893 | 7433461 | Method for generating a dialing directory in a network terminal and communications network for such a method | |||
| 3894 | 7433458 | System and method for viewing contents via a computer network during a telephone call | |||
| 3895 | 7430290 | Virtual queuing support system and method | |||
| 3896 | 7428411 | Location-based security rules | |||
| 3897 | 7428301 | Method and system for the exit protocol of an emergency medical dispatch system | |||
| 3898 | 7428227 | Method of configuring and updating connection identifier in a broadband wireless access communication system | |||
| 3899 | 7426595 | Desktop holder and portable terminal system | |||
| 3900 | 7426398 | Event control system and method for a mobile communication network | |||
| 3901 | 7426268 | System and method for call routing and enabling interaction between callers with calls positioned in a queue | |||
| 3902 | 7426267 | Declarative ACD routing with service level optimization | |||
| 3903 | 7424718 | Method and system for presenting events associated with recorded data exchanged between a server and a user | |||
| 3904 | 7424715 | Method and system for presenting events associated with recorded data exchanged between a server and a user | |||
| 3905 | 7424291 | Method and system for enabling timed events of a portable computing device to trigger remote control of external devices | |||
| 3906 | 7424290 | Dynamic loading and activation of functional objects in a wireless device | |||
| 3907 | 7424107 | Method and system for requesting help | |||
| 3908 | 7421269 | Functional cover for use with a wireless terminal | |||
| 3909 | 7421072 | Location-based bridging in call centers | |||
| 3910 | 7421071 | Call progress tone generation in a communication system | |||
| 3911 | 7418259 | Apparatus, and associated method, for demonstrating an operational capability of a radio device | |||
| 3912 | 7418258 | Server-coordinated ringtones | |||
| 3913 | 7418095 | System and method for providing caller activities while in queue | |||
| 3914 | 7418094 | Method and apparatus for multimedia interaction routing according to agent capacity sets | |||
| 3915 | 7418092 | Virtual call center | |||
| 3916 | 7418089 | System and method for restricting and monitoring telephone calls | |||
| 3917 | 7415417 | Presence awareness agent | |||
| 3918 | 7415270 | Middleware services layer for platform system for mobile terminals | |||
| 3919 | 7415106 | Network-based voice activated auto-attendant service with B2B connectors | |||
| 3920 | 7412232 | Method and system for controlling software loads on a third-party mobile station | |||
| 3921 | 7412049 | System and method for real-time blocking of a telephone call | |||
| 3922 | 7412041 | Mobile communications terminal and method | |||
| 3923 | 7409209 | Telephony remote control | |||
| 3924 | 7409208 | Self-subscription to catalogs of mobile application software | |||
| 3925 | 7409207 | Communication system and method | |||
| 3926 | 7409055 | DTMF Generating assistant | |||
| 3927 | 7409053 | System and method of providing DSL services on a telephone network | |||
| 3928 | 7406310 | Network management apparatus and method of selecting base station for software update | |||
| 3929 | 7406171 | Agent scheduler incorporating agent profiles | |||
| 3930 | 7406170 | Architecture and implementation for control of context aware call processing with local feature definition | |||
| 3931 | 7406169 | Method and system for automated unit service requests from a telematics unit | |||
| 3932 | 7406168 | Connection manager for integrating legacy telephony environments and IP networks | |||
| 3933 | 7406167 | Exchange system and method using icons for controlling communications between plurality of terminals | |||
| 3934 | 7406161 | System and method for real-time fraud detection within a telecommunication network | |||
| 3935 | 7403792 | Cellular phone and automatic program update method used therefor | |||
| 3936 | 7403743 | System and method to unlock hidden multimedia content | |||
| 3937 | 7403607 | Directing contacts between an end user and a contact center agent | |||
| 3938 | 7401112 | Methods and apparatus for executing a transaction task within a transaction processing system employing symmetric multiprocessors | |||
| 3939 | 7398082 | Method of configuring an in-vehicle telematics unit | |||
| 3940 | 7395055 | Mobile wireless presence and situation management system and method | |||
| 3941 | 7395054 | Content distributing method | |||
| 3942 | 7394894 | System for managing telecommunications | |||
| 3943 | 7392044 | Wireless appliance communication with detection and capture algorithm | |||
| 3944 | 7392043 | API system, method and computer program product for accessing content/security analysis functionality in a mobile communication framework | |||
| 3945 | 7391861 | Input devices and their use | |||
| 3946 | 7388954 | Method and apparatus for tone indication | |||
| 3947 | 7386304 | Method and system for transferring data for upgrading features in portable electronic devices | |||
| 3948 | 7386303 | Multi-function, multi-state input control device | |||
| 3949 | 7386116 | Quick shift jack panel | |||
| 3950 | 7386115 | Combined caller and agent endpoint manager | |||
| 3951 | 7386114 | Distributed session-based data | |||
| 3952 | 7386113 | System and method for integrated resource scheduling and agent work management | |||
| 3953 | 7386106 | Method, system, and database for providing a telecommunication service | |||
| 3954 | 7383040 | Virtual technician for providing technical support for manipulation of radiotelephones | |||
| 3955 | 7383039 | Radio communication system having ID management apparatus, operation management apparatus and line controller | |||
| 3956 | 7383038 | Modular, portable data processing terminal for use in a radio frequency communication network | |||
| 3957 | 7379734 | Mobile communication terminal, game server and game program | |||
| 3958 | 7376431 | Location based fraud reduction system and method | |||
| 3959 | 7376415 | System and method for offering portable language interpretation services | |||
| 3960 | 7376414 | Method and system for inserting advertisements into broadcast content | |||
| 3961 | 7376229 | System identification module for a communications system | |||
| 3962 | 7376228 | Call center management systems | |||
| 3963 | 7376227 | Method and apparatus for integrating agent status between a customer relations management system and a multiple channel communications center | |||
| 3964 | 7376088 | Redundant communication network of the switched full-duplex ethernet type and a management method of the redundancy of such a network, notably in the avionic domain | |||
| 3965 | 7373143 | Adaptive radio patch interface system | |||
| 3966 | 7372957 | Method and apparatus for implementing call processing in packet telephony networks | |||
| 3967 | 7372956 | Method and apparatus for providing an interactive home agent with access to call center functionality and resources | |||
| 3968 | 7372952 | Telephony control system with intelligent call routing | |||
| 3969 | 7369845 | Managing features available on a portable communication device based on a travel speed detected by the portable communication device | |||
| 3970 | 7369654 | Efficiency report incorporating communication switch statistics | |||
| 3971 | 7369653 | Method of delivering enterprise data through a call center | |||
| 3972 | 7366506 | Remote control system in mobile communication terminal and method thereof | |||
| 3973 | 7366505 | Apparatus and method for delivering messages to a mobile information terminal | |||
| 3974 | 7366504 | Program for associating access points with stations using bid techniques | |||
| 3975 | 7366296 | Network support for voice path signal strength balancing | |||
| 3976 | 7366295 | Telephone signal generator and methods and devices using the same | |||
| 3977 | 7366294 | Communication system tonal component maintenance techniques | |||
| 3978 | 7366293 | Call center administration manager | |||
| 3979 | 7366292 | Call management reports | |||
| 3980 | 7366173 | Method for distributing calls to a group of end points | |||
| 3981 | 7363031 | System for monitoring and controlling a set of household appliances | |||
| 3982 | 7362854 | Portable electronic device having integrated telephony and calendar functions | |||
| 3983 | 7359723 | Systems, devices and methods for providing a reward based upon use of a mobile communications device | |||
| 3984 | 7359699 | System and method for peer-to-peer handset communication | |||
| 3985 | 7359698 | Systems and methods for enhanced over-the-air programming | |||
| 3986 | 7359688 | Device and method for displaying a status of a portable terminal by using a character image | |||
| 3987 | 7359503 | Method of and system for providing services in a communications network | |||
| 3988 | 7359374 | Relay device and method | |||
| 3989 | 7356337 | Dialing services on a mobile handset and remote provisioning therefor | |||
| 3990 | 7356334 | Method and wireless terminal for remote-controlling audio reproducing apparatus | |||
| 3991 | 7356333 | Wireless communication apparatus and wireless communication method | |||
| 3992 | 7356139 | Computer telephony integration (CTI) complete hospitality contact center | |||
| 3993 | 7349689 | Communications device processor peripheral | |||
| 3994 | 7349688 | Mobile communications terminal, application program execution state control method, and execution state control computer program product | |||
| 3995 | 7346344 | Identity-based wireless device configuration | |||
| 3996 | 7346330 | Software-defined radio apparatus | |||
| 3997 | 7346158 | Method and system for wiring a digital subscriber line circuit | |||
| 3998 | 7346016 | Method and system for transmission of signals to nodes in a system | |||
| 3999 | 7340247 | Wireless network infrastructure including wireless discovery and communication mechanism | |||
| 4000 | 7340050 | Apparatus and method for controlling incoming melody | |||
| 4001 | 7336947 | Method for providing software in radio-based cellular communication networks, and a communication network for implementing the method | |||
| 4002 | 7336946 | Method for downloading information data in wireless local loop system | |||
| 4003 | 7336945 | System and method for controlling the use of a wireless device | |||
| 4004 | 7336779 | Topical dynamic chat | |||
| 4005 | 7336778 | Call handling logic | |||
| 4006 | 7333817 | Data terminal having a telephone function | |||
| 4007 | 7333602 | Information entry system | |||
| 4008 | 7333601 | Telephone-receiving call center system | |||
| 4009 | 7330899 | Apparatus and method for developing applications with telephony functionality | |||
| 4010 | 7330719 | Method for using radiotelephone terminal as remote control for automatic devices supplying fee-paying services | |||
| 4011 | 7330718 | Method and system for updating software of a cellular phone | |||
| 4012 | 7330717 | Rule-based system and method for managing the provisioning of user applications on limited-resource and/or wireless devices | |||
| 4013 | 7328007 | System and method for organizing wireless communication device system software | |||
| 4014 | 7327839 | Cables, systems and methods for wiring a structure for telephone service | |||
| 4015 | 7327837 | Call routing method | |||
| 4016 | 7324641 | Activating telephone-based services using a POS device | |||
| 4017 | 7324640 | Transaction outcome state mapping | |||
| 4018 | 7321764 | Method for processing call in mobile communication terminal supporting multi-mode telecommunication system | |||
| 4019 | 7321657 | Dynamic force management system | |||
| 4020 | 7321288 | Mobile terminal and security remote-control system and method using mobile terminal | |||
| 4021 | 7319885 | Radio communication apparatus and method | |||
| 4022 | 7319867 | Method and apparatus for wake on wireless systems | |||
| 4023 | 7319865 | Wireless portable information storage and retrieval device | |||
| 4024 | 7319747 | Method and system for combining an emergency standalone switching device with a switching system interface | |||
| 4025 | 7317925 | Method and apparatus for determining the location of a node in a wireless system | |||
| 4026 | 7317913 | Cell-phone operation giving increased full service in manual/select mode | |||
| 4027 | 7317912 | Software development environment | |||
| 4028 | 7317911 | Method for operating a telecommunications system | |||
| 4029 | 7315739 | Systems and methods for measurement and/or control using mobile probes | |||
| 4030 | 7315617 | Method and system for managing calls of an automatic call distributor | |||
| 4031 | 7315616 | System and method for maintaining real-time agent information for multi-channel communication queuing | |||
2007 | |||||
| 4032 | 7313389 | Portable telecommunication device | |||
| 4033 | 7313365 | Management of digital wireless connections | |||
| 4034 | 7313232 | Monitoring for operator services | |||
| 4035 | 7310525 | Network service system using temporary user identifier | |||
| 4036 | 7310520 | File construction for mobile communication device including machine-language-code execution segment and file execution method using the same | |||
| 4037 | 7310519 | Wireless communication apparatus, wireless communication network and software upgrading method | |||
| 4038 | 7308256 | Mobile communication terminal, information processing apparatus, relay server apparatus, information processing system, and information processing method | |||
| 4039 | 7308093 | System and method for multi-channel communication queuing using routing and escalation rules | |||
| 4040 | 7305233 | Method and apparatus for image distribution using a cellular phone | |||
| 4041 | 7302256 | Viral wireless discovery and configuration mechanism for wireless networks | |||
| 4042 | 7302054 | System and method for integrated telephony switching | |||
| 4043 | 7302051 | System and method for providing an automatic telephone call back from information provided at a data terminal | |||
| 4044 | 7299259 | Method and apparatus for intelligent routing of instant messaging presence protocol (IMPP) events among a group of customer service representatives | |||
| 4045 | 7299035 | Server device, mobile communications terminal, information transmitting system and information transmitting method | |||
| 4046 | 7296156 | System and method for SMS authentication | |||
| 4047 | 7295864 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 4048 | 7295839 | System and method for controlling a telephone via a computer system and printed control interface | |||
| 4049 | 7295838 | Method, apparatus and computer program product for accessing a facility directory | |||
| 4050 | 7295669 | Call center telephone and data flow connection system | |||
| 4051 | 7295668 | Predictive dialing by monitoring progress of agent script | |||
| 4052 | 7295664 | Automated telephone attendant | |||
| 4053 | 7292848 | Method of activating an in-vehicle wireless communication device | |||
| 4054 | 7292847 | Method for coordinating tasks in a GSM network | |||
| 4055 | 7292846 | Apparatus, and associated method, for retrieving mobile-node device management tree information | |||
| 4056 | 7292684 | User information management program and user information management device | |||
| 4057 | 7289799 | Portable terminal apparatus and terminal apparatus | |||
| 4058 | 7289798 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 4059 | 7289797 | Mobile telephone terminal, method and system for back-up of telephone directory information of mobile telephone terminal | |||
| 4060 | 7289795 | Event moderation for event publishing environments | |||
| 4061 | 7289625 | Portable sealable telecommunications exchange equipment structure | |||
| 4062 | 7289624 | Managing use of experts by callers waiting in a hold queue | |||
| 4063 | 7287079 | Implementing and coordinating configuration of protocol processes | |||
| 4064 | 7286823 | Mobile multimedia engine | |||
| 4065 | 7286662 | Rapid telephone call methods and systems | |||
| 4066 | 7283814 | Method and apparatus for scheduling transmissions in wireless data networks | |||
| 4067 | 7283812 | Control system for setting up a short distance second data transmitting connection to a wireless communication device in order to send an identification message | |||
| 4068 | 7283803 | Location-aware application based quality of service (QOS) via a broadband access gateway | |||
| 4069 | 7280845 | Method for simplifying the exchange of a SIM card of subscribers of a digital mobile communications network | |||
| 4070 | 7280824 | Wireless communication system | |||
| 4071 | 7280653 | Telephone system for making call to telephone number read from a sheet | |||
| 4072 | 7280652 | Handheld electronic device having improved phone call log, and associated method | |||
| 4073 | 7280651 | Method and system for performing automated telemarketing | |||
| 4074 | 7280650 | Method and apparatus to manage a conference | |||
| 4075 | 7277699 | Remote operating system | |||
| 4076 | 7277537 | Tone, modulated tone, and saturated tone detection in a voice activity detection device | |||
| 4077 | 7277416 | Network based IP address assignment for static IP subscriber | |||
| 4078 | 7274931 | Systems and methods for enhancing the provisioning and functionality of wireless instruments | |||
| 4079 | 7274930 | Distance determination program for use by devices in a wireless network | |||
| 4080 | 7274928 | Portable cellular phone system having automatic initialization | |||
| 4081 | 7274787 | Scheduled return to queue with priority (SRQP) | |||
| 4082 | 7274375 | Timekeeping system and method for graphically tracking and representing activities | |||
| 4083 | 7272413 | System and method for supporting multimode communication in a mobile network | |||
| 4084 | 7272389 | Wireless communication apparatus for use in communication using identification data | |||
| 4085 | 7272223 | Multi-media contact center | |||
| 4086 | 7269416 | Universal vehicle based garage door opener control system and method | |||
| 4087 | 7269415 | Playing one or more videos at one or more mobile phones while one or more phone calls associated with the one or more mobile phones are on hold | |||
| 4088 | 7269414 | Dynamic mobile station configuration in wireless communications systems and methods therefor | |||
| 4089 | 7269405 | System and method for proxy-enabling a wireless device to an existing IP-based service | |||
| 4090 | 7269253 | Telephony control system with intelligent call routing | |||
| 4091 | 7266836 | Tune alerts for remotely adjusting a tuner | |||
| 4092 | 7266371 | Activation and remote modification of wireless services in a packet network context | |||
| 4093 | 7266369 | System and method for provisioning or updating a mobile station using over-the-air transfer of interpreted byte-code program | |||
| 4094 | 7266362 | Virtual subscriber network | |||
| 4095 | 7266194 | Self-lighting type push button input device | |||
| 4096 | 7266193 | Adaptive feedback arrangement for controlling agent availability service level in a predictive dialer | |||
| 4097 | 7266187 | Caller ID system with retransmitted caller ID information | |||
| 4098 | 7263352 | Method for providing resources from a first component to a second component in a communication network | |||
| 4099 | 7263351 | Wireless network optimization through remote device data | |||
| 4100 | 7263183 | Method and system for assigning tasks to workers | |||
| 4101 | 7260390 | Software enabled on/off switch for radio functionality in a wireless device | |||
| 4102 | 7260389 | Mobile platform distributed data load management system | |||
| 4103 | 7260388 | Communication device qualification for broadband wireless service | |||
| 4104 | 7260387 | Mute-until feature for electronic devices | |||
| 4105 | 7260381 | Method and apparatus for storing activation data in a cellular telephone | |||
| 4106 | 7260209 | Methods and apparatus for improving voice quality in an environment with noise | |||
| 4107 | 7260205 | Call waiting using external notification and presence detection | |||
| 4108 | 7257398 | Telephone set, communication adaptor, home appliance control method, and program recording medium | |||
| 4109 | 7257397 | Ubiquitous connectivity and control system for remote locations | |||
| 4110 | 7257396 | Telematic programming logic control unit and methods of use | |||
| 4111 | 7257395 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 4112 | 7257220 | Method and system for providing extended reach of a digital subscriber line signal | |||
| 4113 | 7257218 | Presence enabled queue management | |||
| 4114 | 7257217 | Call features for automatic call distribution system | |||
| 4115 | 7257214 | Low cost migration to a VoIP system | |||
| 4116 | 7254641 | Digital multimedia contact center with tier escalation and deescalation in response to changed criteria | |||
| 4117 | 7254387 | Management and control of telecommunication services delivery | |||
| 4118 | 7254386 | System and method for improved security in handset reprovisioning and reprogramming | |||
| 4119 | 7254230 | Subscriber line interface circuitry | |||
| 4120 | 7251506 | Mobile phone system with incoming melody designating function and mobile phone | |||
| 4121 | 7248689 | Display device | |||
| 4122 | 7248687 | System and method for call dialing and call information collection | |||
| 4123 | 7248681 | System and method for real-time fraud detection within a telecommunication network | |||
| 4124 | 7248679 | Apparatus and method for transmitting-receiving CID in a PBX | |||
| 4125 | 7245907 | Mobile communication terminal remote control system, mobile communication terminal, remote control method, and remote control program | |||
| 4126 | 7245906 | UI content creating method, UI content creating apparatus and UI content creating system | |||
| 4127 | 7245905 | Method and system for managing mobile handset portability within telematics equipped vehicles | |||
| 4128 | 7245904 | Reconfiguration of programmable components in an electronic apparatus | |||
| 4129 | 7245716 | Controlling hold queue position adjustment | |||
| 4130 | 7245715 | Integrated chat client with receiving party choice | |||
| 4131 | 7245714 | Computer telephony integration hotelling method and system | |||
| 4132 | 7242929 | Method and apparatus for dynamic extension of device management tree data model on a mobile | |||
| 4133 | 7242928 | Apparatus and method for establishing network using network interface | |||
| 4134 | 7242927 | Establishing special relationships between mobile devices | |||
| 4135 | 7242760 | Automatic detecting when an agent is available | |||
| 4136 | 7239693 | Network-based timed ring suppression | |||
| 4137 | 7236783 | Method for provisioning a telematics units | |||
| 4138 | 7236776 | Method for automobile safe wireless communications | |||
| 4139 | 7236775 | Method for transmitting destination information in mobile communication terminal | |||
| 4140 | 7236611 | Gesture activated home appliance | |||
| 4141 | 7236583 | System and method for optimizing call routing to an agent | |||
| 4142 | 7233980 | System and method for dynamic queuing in an automatic call distributor | |||
| 4143 | 7233791 | Cell phone feature for downloading information via a telecommunications network | |||
| 4144 | 7233790 | Device capability based discovery, packaging and provisioning of content for wireless mobile devices | |||
| 4145 | 7233658 | Flexible ring-tone service | |||
| 4146 | 7231209 | Radio system, terminal device, computer program product, and method of defining availability of queried devices | |||
| 4147 | 7231056 | Ear-hook earphone with microphone | |||
| 4148 | 7231035 | Method and apparatus for entertaining callers in a queue | |||
| 4149 | 7231034 | "Pull" architecture contact center | |||
| 4150 | 7231027 | Encapsulation, compression, and encryption of PCM data | |||
| 4151 | 7231026 | Detection of carrier mis-routing in telephone systems | |||
| 4152 | 7231025 | Acoustic encoding of dynamic identification codes | |||
| 4153 | 7228126 | Portable communication terminal and method of transmission of electronic mail | |||
| 4154 | 7224966 | System and method for web-based presence perimeter rule monitoring | |||
| 4155 | 7224793 | Communication set with detection of set function and line condition | |||
| 4156 | 7224791 | Mechanism for queuing calls | |||
| 4157 | 7224790 | Method to identify and categorize customer's goals and behaviors within a customer service center environment | |||
| 4158 | 7224789 | System and method for routing both toll-free and caller-paid telephone calls to call service centers | |||
| 4159 | 7221965 | Multiple page sound tone dialog in communication device | |||
| 4160 | 7221947 | Location related keyword monitoring on a mobile communications device systems and methods | |||
| 4161 | 7221937 | Event reminder method | |||
| 4162 | 7221754 | Switchable hybrid design for asymmetric digital subscriber line | |||
| 4163 | 7221753 | Method and system for providing network interactive voice response with intelligent call routing integration | |||
| 4164 | 7221752 | Method and configuration for operation of an operator switching position in a telecommunications system | |||
| 4165 | 7218926 | Method, wireless handheld electronic device and system of remotely controlling e-mail settings from the device | |||
| 4166 | 7218925 | Method of initiating a telematics service | |||
| 4167 | 7218924 | Method for restricting calls to a cell phone | |||
| 4168 | 7218923 | Control of terminal applications in a network environment | |||
| 4169 | 7218727 | Apparatus and method for inputting alphabet characters on small keypad | |||
| 4170 | 7218726 | Coordinated network-wide administration of exchanges | |||
| 4171 | 7216174 | Implementing and coordinating configuration of protocol processes | |||
| 4172 | 7215978 | Mobile terminal apparatus, mobile terminal settings changing system, method used therefor, and program thereof | |||
| 4173 | 7215950 | Method of telematics unit configuration and activation using vehicle control buttons | |||
| 4174 | 7215760 | Outbound dialing decision criteria based | |||
| 4175 | 7215759 | Hold queue wait estimations | |||
| 4176 | 7215758 | Generating media-specific interaction control programs | |||
| 4177 | 7215757 | System and method to provide automated scripting for customer service representatives | |||
| 4178 | 7215756 | Utilization of a local exchange network by a plurality of local network operators | |||
| 4179 | 7212813 | Telecommunication device with software components | |||
| 4180 | 7212625 | System and method for presenting queue lengths of various media used by service centers | |||
| 4181 | 7212624 | Using information about software events to route contacts in a contact center | |||
| 4182 | 7209736 | Method and apparatus for delivering messages to wireless devices | |||
| 4183 | 7209549 | Method and system for routing calls based on a language preference | |||
| 4184 | 7206403 | Telephone terminal equipment interface circuit | |||
| 4185 | 7206399 | Failsafe configuration for alternative network telephony | |||
| 4186 | 7206393 | Apparatus and method for processing information from a telephone network | |||
| 4187 | 7203486 | Wireless system having a dynamically configured multimodal user interface based on user preferences | |||
| 4188 | 7203485 | System and method for deploying application program components having a service sector | |||
| 4189 | 7203306 | Apparatus and method for providing switching at a telephone cross-connect | |||
| 4190 | 7203305 | Method, system, and storage medium for providing web-based quality assessment, tracking, and reporting services for call monitoring | |||
| 4191 | 7203304 | Call progress tone generation in a communication system | |||
| 4192 | 7203303 | Methods and devices for identifying telecommunications equipment | |||
| 4193 | 7203185 | Method and apparatus for providing bifurcated transport of signaling and informational voice traffic | |||
| 4194 | 7200389 | Dynamic interface software for wireless communication devices | |||
| 4195 | 7200388 | Fragmented delivery of multimedia | |||
| 4196 | 7200387 | Application invocation on a mobile station using messaging service | |||
| 4197 | 7200220 | Portable telephone maintenance service system and maintenance service method | |||
| 4198 | 7200219 | Dynamically allocating server resources to competing classes of work based upon achievement of service goals | |||
| 4199 | 7197324 | Permission based text messaging | |||
| 4200 | 7197302 | System and method for interchangeable modular hardware components for wireless communication devices | |||
| 4201 | 7197301 | Method and apparatus for secure immediate wireless access in a telecommunications network | |||
| 4202 | 7197300 | Mobile communication terminal, selection method for destination of communication, and computer program for mobile communication terminal | |||
| 4203 | 7197134 | DTMF generating assistant | |||
| 4204 | 7197133 | Information transfer to a call agent using a portal system | |||
| 4205 | 7197131 | Web-based network monitoring tool | |||
| 4206 | 7197130 | Dynamic load balancing between multiple locations with different telephony system | |||
| 4207 | 7194551 | System and method for downloading data to a mobile wireless unit using over-the-air parameter administration services | |||
| 4208 | 7194259 | Remote control device having wireless phone interface | |||
| 4209 | 7194258 | Wireless communication apparatus, wireless communication network and software upgrading method | |||
| 4210 | 7194257 | Automatic dialing for a wireless communications device | |||
| 4211 | 7194256 | Method of creating individual information including call log and method using the created information | |||
| 4212 | 7190953 | Method for downloading and selecting an encoding/decoding algorithm to a mobile telephone | |||
| 4213 | 7190952 | Wireless communication apparatus, wireless communication network and software upgrading method | |||
| 4214 | 7190951 | Dynamic loading and creation of functional objects in a wireless device | |||
| 4215 | 7190774 | User invoked directed outdial method and apparatus | |||
| 4216 | 7188243 | System and method for over the air configuration security | |||
| 4217 | 7188159 | Efficient software download to configurable communication device | |||
| 4218 | 7187950 | Command station for mobile radio networks | |||
| 4219 | 7187946 | Method and system for delivering wireless telephone service to customer premises via local loop telephone lines | |||
| 4220 | 7184771 | Method and system for supplying services to mobile stations in active mode | |||
| 4221 | 7184759 | Modular software components for wireless communication devices | |||
| 4222 | 7184757 | Messaging system and method therefor | |||
| 4223 | 7184756 | Wireless communication device with tamper resistant configuration settings | |||
| 4224 | 7184750 | Smart terminal remote lock and format | |||
| 4225 | 7184541 | Method and apparatus for selecting an agent to handle a call | |||
| 4226 | 7184540 | Personality based matching of callers to agents in a communication system | |||
| 4227 | 7184539 | Automated call center transcription services | |||
| 4228 | 7181203 | Barrier movement operator human interface method and apparatus | |||
| 4229 | 7181202 | Setting mode of communication | |||
| 4230 | 7181007 | Flat-profile keypad assembly and label | |||
| 4231 | 7181005 | Telephone interface circuit | |||
| 4232 | 7181004 | Direct drive for a subscriber line differential ringing signal having a DC offset | |||
| 4233 | 7181003 | Direct drive for a subscriber line differential ringing signal | |||
| 4234 | 7180996 | Card system | |||
| 4235 | 7180995 | Method and apparatus for demonstrating telecommunications products | |||
| 4236 | 7180994 | Method and system for operator services automation using an operator services switch | |||
| 4237 | 7177634 | Method of voice access for vehicle services | |||
| 4238 | 7177633 | Remote control system, remote control apparatus, remote control method, program for implementing the method, and electronic apparatus | |||
| 4239 | 7177632 | System and method for controlling the use of a wireless device | |||
| 4240 | 7177418 | Power efficient ADSL central office downstream class G power switch | |||
| 4241 | 7177415 | Telephone number searching system supporting automatic telephone connection and method therefor | |||
| 4242 | 7174365 | System and method for controlling one or more multipoint control units as one multipoint control unit | |||
| 4243 | 7174011 | Telephone call center with method for providing customer with wait time updates | |||
| 4244 | 7174010 | System and method for increasing completion of training | |||
| 4245 | 7171195 | Method and apparatus for enabling a mobile station to adapt its revision level based on network protocol revision level | |||
| 4246 | 7171194 | Network device management | |||
| 4247 | 7170995 | Automatic dialing device, a system, and a method for automatically dialing a telephone number and/or placing an order | |||
| 4248 | 7170994 | Method and apparatus for selecting an alert mode based on user biometrics | |||
| 4249 | 7170993 | Methods and apparatus for automated monitoring and action taking based on decision support mechanism | |||
| 4250 | 7170992 | Method for evaluating customer call center system designs | |||
| 4251 | 7170991 | Method and system for utilizing proxy designation in a call system | |||
| 4252 | 7170990 | Autonomous dispatcher method and apparatus | |||
| 4253 | 7170983 | Method and system for providing a work-at-home telecommunication service | |||
| 4254 | 7165173 | System and method for secure over-the-air administration of a wireless mobile station | |||
| 4255 | 7164907 | Automated over the air plug-in device recognition and software driver download | |||
| 4256 | 7164906 | System and method of music generation | |||
| 4257 | 7162263 | Method of editing information related to a picture file displayed on a cellular telephone | |||
| 4258 | 7162233 | Elevator call registration system | |||
| 4259 | 7162232 | Selecting wireless devices | |||
| 4260 | 7162231 | Interactive method for electronic equipment | |||
| 4261 | 7162230 | Radio-controlled device | |||
| 4262 | 7162229 | Method and system for transmitting data between personal communication devices | |||
| 4263 | 7162228 | Apparatus, method, media and signals for controlling a wireless communication appliance | |||
| 4264 | 7162026 | Alert muting method through indirect contact for portable devices | |||
| 4265 | 7162018 | Customer responding system, computer terminal, customer responding method and recording medium | |||
| 4266 | 7159054 | System and method for digital protection and control device for a power distribution network | |||
| 4267 | 7158783 | Radio device communication setting method of switching from first setting information to second setting information | |||
| 4268 | 7158782 | Wireless communication device | |||
| 4269 | 7158781 | System management | |||
| 4270 | 7158630 | Do-not-call compliance management for predictive dialer call centers | |||
| 4271 | 7158629 | System and method for preemptive goals based routing of contact records | |||
| 4272 | 7158628 | Method and system for selecting a preferred contact center agent based on agent proficiency and performance and contact center state | |||
| 4273 | 7158627 | Method and system for inhibiting softswitch overload | |||
| 4274 | 7158622 | Self-learning real-time prioritization of telecommunication fraud control actions | |||
| 4275 | 7158614 | Metallic test access for xDSL connectors | |||
| 4276 | 7158543 | V.8bis suppression method and apparatus for modem relay | |||
| 4277 | 7158176 | Prioritization of files in a memory | |||
2006 | |||||
| 4278 | 7155528 | Simple supplementary service protocol for H.323 systems | |||
| 4279 | 7155213 | Remote control system | |||
| 4280 | 7155001 | System and method for restricting and monitoring telephone calls | |||
| 4281 | 7151926 | Method for configuring technical systems via mobile telephone terminals | |||
| 4282 | 7151925 | Software defined radio (SDR) architecture for wireless digital communication systems | |||
| 4283 | 7151827 | Systems, methods, and devices for an enhanced on-hold interface | |||
| 4284 | 7151826 | Third party coaching for agents in a communication system | |||
| 4285 | 7149533 | Wireless virtual campus escort system | |||
| 4286 | 7149512 | Apparatus and method to automatically adjust volume or control operation of an appliance | |||
| 4287 | 7149510 | Security access manager in middleware | |||
| 4288 | 7149509 | Methods and apparatuses for programming user-defined information into electronic devices | |||
| 4289 | 7149508 | System and method for delta-based over-the-air software upgrades for a wireless mobile station | |||
| 4290 | 7149303 | System and method for optimized distribution of calls to call center resources | |||
| 4291 | 7149301 | Repeating device, telephone set, and recording medium | |||
| 4292 | 7149296 | Providing account usage fraud protection | |||
| 4293 | 7149295 | Technique for effectively controlling communication links to an information assistance service | |||
| 4294 | 7146161 | Subscriber identity module card backup system | |||
| 4295 | 7146129 | Remote control of functions via wireless transmission of text-based messages | |||
| 4296 | 7146002 | Customer service transaction handling based on transaction history | |||
| 4297 | 7146001 | Dynamic essential line service | |||
| 4298 | 7143407 | System and method for executing wireless communications device dynamic instruction sets | |||
| 4299 | 7142887 | Process command transfer from a wireless telecommunications device toward a nearby terminal | |||
| 4300 | 7142848 | Method and system for automatically configuring access control | |||
| 4301 | 7142847 | Mobile communication system, resource switching method thereof, network control apparatus included therein, same and network control method | |||
| 4302 | 7142661 | Method and apparatus for interactive voice processing with visual monitoring channel | |||
| 4303 | 7139562 | Remote control device | |||
| 4304 | 7139561 | Mobile communication system and distributed broadcast information control method in mobile communication system | |||
| 4305 | 7139560 | Stimulus-dependent electronic device | |||
| 4306 | 7139390 | Promoting use of experts to callers waiting in a hold queue | |||
| 4307 | 7139389 | System and method for allocating contact resources to contact resource users | |||
| 4308 | 7139380 | System and method for performing signaling-plan-specific call progress analysis | |||
| 4309 | 7138927 | Universal remote controller with voice and digital memory | |||
| 4310 | 7136633 | Method and apparatus for over-the-air programming of telecommunication services | |||
| 4311 | 7136632 | Control system comprising means for setting up a short distance second data transmission connection to a wireless communication device in order to send an identification message | |||
| 4312 | 7136480 | Methods and apparatus for processing a call | |||
| 4313 | 7136479 | Method of and apparatus wherein a telephone user on hold is not required to listen to an objectionable audio signal | |||
| 4314 | 7136478 | Interactive voice response unit response display | |||
| 4315 | 7136471 | Method and apparatus for detecting a secondary destination of a telephone call based on changes in the telephone signal path | |||
| 4316 | 7136448 | Managing received communications based on assessments of the senders | |||
| 4317 | 7133837 | Method and apparatus for providing communication transmissions | |||
| 4318 | 7133707 | Cover plate for a mobile device having a push-through dial keypad | |||
| 4319 | 7133665 | Telephone with dynamically programmable push buttons for access to advanced applications | |||
| 4320 | 7133511 | Telephony security system | |||
| 4321 | 7133510 | Managing access to resources and services utilizing call information | |||
| 4322 | 7130668 | Method and system for controlling sleep mode in broadband wireless access communication system | |||
| 4323 | 7130647 | Cordless telephone system | |||
| 4324 | 7130624 | System and method for destabilizing improvised explosive devices | |||
| 4325 | 7130623 | Remote broadcast recording | |||
| 4326 | 7130621 | Method for creating a peer-to-peer home network using common group label | |||
| 4327 | 7127241 | Method, apparatus and article to remotely associate wireless communications devices with subscriber identities and/or proxy wireless communications devices | |||
| 4328 | 7127233 | Technique for controlling fraudulent use of a telecommunication service including information assistance | |||
| 4329 | 7126924 | Radio base station/radio base station controller equipped with inactivity timer, mobile station, and state control method | |||
| 4330 | 7123712 | Computer telephony server with improved flexibility | |||
| 4331 | 7123704 | 3-Way call detection system | |||
| 4332 | 7120909 | System for changing a program stored in a terminal device and a terminal device used in the system | |||
| 4333 | 7120782 | Methods, systems and computer program products for accessing descriptive information associated with a TDMA/GSM switch | |||
| 4334 | 7120430 | Programmable interoperable appliance remote control | |||
| 4335 | 7120429 | System and method for licensing applications on wireless devices over a wireless network | |||
| 4336 | 7120428 | Remote locomotive control | |||
| 4337 | 7120427 | CMOS wireless transceiver with programmable characteristics | |||
| 4338 | 7120243 | Switch buttons activated from an external network | |||
| 4339 | 7116977 | System and method for using location information to execute an action | |||
| 4340 | 7116777 | Termination frame with modules and method | |||
| 4341 | 7116775 | Apparatus and method for managing BLF information in an inter-networking system | |||
| 4342 | 7116769 | Telephone having phone number registration function, phone number registration method, and call register display method | |||
| 4343 | 7113809 | Apparatus and a method for providing information to a user | |||
| 4344 | 7113776 | System and method for application and application metadata filtering based on wireless device capabilities | |||
| 4345 | 7113772 | Wireless communications services pay plan customizer and notifier | |||
| 4346 | 7113585 | Method and apparatus for an intelligent telephone prefix dialer | |||
| 4347 | 7110797 | Multifunction cellular phone | |||
| 4348 | 7110754 | Radio software acquisition system, radio software acquisition method and radio software acquisition program | |||
| 4349 | 7110753 | Remotely controllable wireless device | |||
| 4350 | 7110752 | Radio communication method and a radio station with software reconfiguration features | |||
| 4351 | 7110751 | Multi-phone programming application | |||
| 4352 | 7110534 | Terminal blocks and methods for making and breaking connections in a telecommunication conductor | |||
| 4353 | 7110529 | Bookmarking method and apparatus for an electronic phone book | |||
| 4354 | 7110526 | Neural network for controlling calls in a telephone switch | |||
| 4355 | 7110525 | Agent training sensitive call routing system | |||
| 4356 | 7110524 | Method and system for call queueing and customer application interaction | |||
| 4357 | 7110523 | System and method for distributing and routing calls in a call center | |||
| 4358 | 7110522 | Customer relationship management for "private" number requests | |||
| 4359 | 7110518 | Network support for enhanced dialing capability | |||
| 4360 | 7106843 | Computer-based method and apparatus for controlling, monitoring, recording and reporting telephone access | |||
| 4361 | 7103367 | Network-based services for misplaced cellular mobile stations | |||
| 4362 | 7103356 | Method of operating a money game means | |||
| 4363 | 7103355 | Method and apparatus for supporting multiple mobile address schemes using object-oriented programming techniques | |||
| 4364 | 7103354 | Node structure information management method and radio network system | |||
| 4365 | 7103351 | Policy service system and methodology | |||
| 4366 | 7103173 | System and method for preemptive goals based routing of contact records | |||
| 4367 | 7103171 | System and method for multi-channel communication queuing using routing and escalation rules | |||
| 4368 | 7103170 | System and method for providing a call back option for callers to a call center | |||
| 4369 | 7103169 | Communications | |||
| 4370 | 7103147 | Methods and apparatuses for determining loop characteristics using standard voice-band modem | |||
| 4371 | 7099704 | Music player applicable to portable telephone terminal | |||
| 4372 | 7099659 | Method and system for management of messages | |||
| 4373 | 7099457 | Personal ring tone message indicator | |||
| 4374 | 7099456 | Call center system | |||
| 4375 | 7099455 | Managing variable data through line information database (LIDB) access in a public switched telephone network (PSTN) | |||
| 4376 | 7099454 | Caller identification in a communication system | |||
| 4377 | 7096033 | Mobile apparatus enabling inter-network communication | |||
| 4378 | 7096010 | Method and apparatus for defining and executing features in a personal wireless handset | |||
| 4379 | 7096007 | Mobile communication system having a direct and broadcast link | |||
| 4380 | 7095844 | High density DSX system | |||
| 4381 | 7095842 | Enabling caller controlled hold queue position adjustment | |||
| 4382 | 7095841 | Queued task/queued resource state forecaster | |||
| 4383 | 7095840 | Method and system for establishing voice communications using a computer network | |||
| 4384 | 7095839 | Switching system with separate control connection to remote branch exchanges | |||
| 4385 | 7095835 | Time based regulation of use of a telephone line | |||
| 4386 | 7092704 | Portable telephone system containing portable telephone terminal | |||
| 4387 | 7092703 | Method and system for accessing a universal message handler on a mobile device | |||
| 4388 | 7092702 | Download of user interface elements into a mobile phone | |||
| 4389 | 7092511 | Telephone for retrieving memory content through simple operation | |||
| 4390 | 7092510 | Method and system for telephone wait user interface selection | |||
| 4391 | 7092509 | Contact center system capable of handling multiple media types of contacts and method for using the same | |||
| 4392 | 7092508 | Rating parties according to party identities | |||
| 4393 | 7092507 | Method, system and storage medium for tracking technician calls to a call center | |||
| 4394 | 7092506 | Systems and methods for providing audio information to service agents | |||
| 4395 | 7089321 | Wireless data transmitting and receiving system, server device, and server device controlling method | |||
| 4396 | 7088995 | Common service platform and software | |||
| 4397 | 7088814 | Method and system for automatic call distribution based on network resource availability and agent skills | |||
| 4398 | 7088813 | Identify caller preferences | |||
| 4399 | 7088219 | Method for remote vehicle ignition enablement and disablement via broadband enabled security mechanisms | |||
| 4400 | 7086051 | Method and apparatus for just-in-time provisioning application-related information at a communication device | |||
| 4401 | 7085371 | Push-button signal receiving device and a gain control method | |||
| 4402 | 7085368 | Method of providing a screen-pop via SIP | |||
| 4403 | 7085367 | Call duration alert | |||
| 4404 | 7085366 | System and method for telemarketing through a hypertext network | |||
| 4405 | 7079642 | Method for reduced processing and improved remote monitoring of call center activities | |||
| 4406 | 7079636 | Three-way telephone call prevention system and method | |||
| 4407 | 7076529 | Systems and methods for notification of electronic mail receipt in a shared computer environment via advanced intelligent network systems | |||
| 4408 | 7076051 | Promoting caller voice browsing in a hold queue | |||
| 4409 | 7076049 | Method of designing a telecommunications call center interface | |||
| 4410 | 7076047 | Method and apparatus for determining the carrier used for an AIN call | |||
| 4411 | 7076031 | System and method for telephone signal collection and analysis | |||
| 4412 | 7072966 | Skills-based routing of a communication session | |||
| 4413 | 7072694 | Multiple page sound tone dialog communication device | |||
| 4414 | 7072683 | Method of enabling the display of a picture file on a cellular telephone | |||
| 4415 | 7072647 | System and method for pre-programming a cellular phone | |||
| 4416 | 7069027 | Silent zone muting system | |||
| 4417 | 7068776 | Method and system for routing calls to desire discount telephone services | |||
| 4418 | 7068774 | Integrated acd and ivr scripting for call center tracking of calls | |||
| 4419 | 7065349 | Method for automobile safe wireless communications | |||
| 4420 | 7065348 | Communication system for providing information on position of communication party | |||
| 4421 | 7065347 | System and method for over the air programming | |||
| 4422 | 7065346 | Managing the configuration of a shared network node | |||
| 4423 | 7065201 | Telephone call processing in an interactive voice response call management system | |||
| 4424 | 7065196 | Entrance intercom system | |||
| 4425 | 7065181 | System and method for improving the automated loop makeup process | |||
| 4426 | 7065038 | Automatic protection switching line card redundancy within an intermediate network node | |||
| 4427 | 7062297 | Method and system for accessing a network using voice recognition | |||
| 4428 | 7062261 | Method and apparatus for automatic detection and installation of Java-enabled accessories | |||
| 4429 | 7062260 | Fetching application and driver for extension device from network | |||
| 4430 | 7062259 | Configuration of wireless control systems for broadband wireless communications | |||
| 4431 | 7062258 | Wallet for storage of information for automated entry into forms of mobile applications | |||
| 4432 | 7062256 | Network supported new feature notification and trial | |||
| 4433 | 7062036 | Telephone call information delivery system | |||
| 4434 | 7062035 | Community dialing circuit apparatus for pots phone and IP phone | |||
| 4435 | 7062034 | International call prefix identification and formatting | |||
| 4436 | 7062033 | DTMF signal transmission method and communication apparatus | |||
| 4437 | 7062032 | Virtual work environment for remote users | |||
| 4438 | 7062031 | Call processing system | |||
| 4439 | 7058397 | Portable radio receiver with an identification module | |||
| 4440 | 7058396 | Calling method using short message transmission on calendar group | |||
| 4441 | 7058386 | Mobile phone distribution system | |||
| 4442 | 7058175 | Digital switching system with shared analog line | |||
| 4443 | 7058170 | Method for operating and apparatus for a back-plane supporting redundant circuit cards | |||
| 4444 | 7058169 | Skill based chat function in a communication system | |||
| 4445 | 7058166 | System and method for real-time fraud detection within a telecommunications system | |||
| 4446 | 7054667 | Transmitting information based on location data onto display of mobile station | |||
| 4447 | 7054625 | Wireless communication system, wireless microphone, and wireless microphone control method | |||
| 4448 | 7054624 | Safeguarding user data stored in mobile communications devices | |||
| 4449 | 7054623 | Grapevine driven updating technique | |||
| 4450 | 7054622 | Method for refreshing flash memory of a cellular phone | |||
| 4451 | 7054435 | Apparatus and method for determining a minimal time bound for performing tone detection | |||
| 4452 | 7054434 | System and method for common account based routing of contact records | |||
| 4453 | 7054425 | Modular system for managing service calls, in particular telecommunication service calls | |||
| 4454 | 7050797 | Remote control system in mobile communication terminal and method thereof | |||
| 4455 | 7050796 | Method of controlling the auditory response of wireless devices | |||
| 4456 | 7050795 | System for programming customizable vehicle features | |||
| 4457 | 7050794 | User-assisted programmable appliance control | |||
| 4458 | 7050783 | Accessory detection system | |||
| 4459 | 7050573 | Method of generating ring tones using melody and communication terminal apparatus | |||
| 4460 | 7050572 | Telephone set and response method to incoming call | |||
| 4461 | 7050571 | Telephone wire distribution center | |||
| 4462 | 7050570 | DTMF signal transmission method and communication apparatus | |||
| 4463 | 7050568 | Hold queue management | |||
| 4464 | 7050567 | Call management system using dynamic queue position | |||
| 4465 | 7050566 | Call processing system | |||
| 4466 | 7050565 | Multimedia augmented call coverage | |||
| 4467 | 7050564 | Call progress tone generation in a communication system | |||
| 4468 | 7047030 | Group communication method for a wireless communication device | |||
| 4469 | 7047004 | Virtual Technician for providing technical support for manipulation of radiotelephones | |||
| 4470 | 7046999 | Half-duplex wireless audio communication system | |||
| 4471 | 7046996 | Mobile station, radio telecommunication system and methods for operating radio telecommunications systems | |||
| 4472 | 7046995 | Mobile application peer-to-peer security system and method | |||
| 4473 | 7046787 | Device and method for transferring unbundled network elements between local exchange carriers | |||
| 4474 | 7046778 | Telecommunications portal capable of interpreting messages from an external device | |||
| 4475 | 7046702 | Radio resource control signaling for physical layer configuration changes | |||
| 4476 | 7043263 | System and method for mobile configuration | |||
| 4477 | 7043245 | Call processing method during termination busy state of terminal in radio intelligent network system | |||
| 4478 | 7043012 | Method and apparatus for ring again feature for a telephone system | |||
| 4479 | 7043009 | Providing customer data to an automatic call distribution system agent | |||
| 4480 | 7043008 | Selective conversation recording using speech heuristics | |||
| 4481 | 7043007 | System and method to allocate transactions | |||
| 4482 | 7043005 | Call processing with statistical weighting of scripts in a communication system switch | |||
| 4483 | 7043004 | Call processing system and service control point for handling calls to a call center | |||
| 4484 | 7039398 | Server processing of interactive screens for a wireless device | |||
| 4485 | 7039397 | User-assisted programmable appliance control | |||
| 4486 | 7039396 | Receiver for receiving attribute information of the program | |||
| 4487 | 7039177 | Automatic update of a directory entry within a directory of an electronic communication device by electronic notification | |||
| 4488 | 7035631 | Telematics unit access method | |||
| 4489 | 7035628 | Method and apparatus for content blocking | |||
| 4490 | 7035394 | Tone detector judging a detection of a predetermined tone signal by comparing a characteristic quantity of the tone signal with characteristic quantities of other signals | |||
| 4491 | 7035387 | Methods and systems for detecting and mitigating intrusion events in a communications network | |||
| 4492 | 7031699 | Sending initial password through an SMS | |||
| 4493 | 7031465 | Network interface device and method | |||
| 4494 | 7031453 | Telephony ring customization | |||
| 4495 | 7031452 | Automatic phone dialer with heuristic algorithm | |||
| 4496 | 7031451 | Electronic apparatus and multi-functional telephone apparatus | |||
| 4497 | 7031442 | Methods and apparatus for personal routing in computer-simulated telephony | |||
| 4498 | 7031441 | Method and apparatus for supporting on-demand connectivity for network applications | |||
| 4499 | 7028173 | Device environment configuration systems, device environment configuration methods, and data storage media therefor | |||
| 4500 | 7027808 | System and method for monitoring and control of wireless modules linked to assets | |||
| 4501 | 7027807 | Method for the user-initiated automatic subscription | |||
| 4502 | 7027806 | System and method for field downloading a wireless communications device software code section | |||
| 4503 | 7027805 | Mobile communication terminal | |||
| 4504 | 7027588 | Telephone apparatus comprising monitoring means | |||
| 4505 | 7027587 | System and method for deriving sealing current | |||
| 4506 | 7027586 | Intelligently routing customer communications | |||
| 4507 | 7027585 | Web callback through multimedia devices | |||
| 4508 | 7027584 | Method for signaling and processing incoming calls for a call center | |||
| 4509 | 7024185 | Method and system for operating a field programmable line card using a country coded template | |||
| 4510 | 7023980 | Outbound dialing decision criteria based | |||
| 4511 | 7023979 | Telephony control system with intelligent call routing | |||
| 4512 | 7023586 | Communication apparatus and e-mail communication method | |||
| 4513 | 7020457 | System and method for proxy-enabling a wireless device to an existing IP-based service | |||
| 4514 | 7020280 | Method of processing phone dialing/redialing function and the device thereof | |||
| 4515 | 7020271 | Ring control device | |||
| 4516 | 7020269 | Speed dialing method using symbols in communication terminal having touch pad | |||
| 4517 | 7020262 | Web based personal directory | |||
| 4518 | 7020253 | Call queuing utilization reporting | |||
| 4519 | 7016668 | Method and apparatus for a reconfigurable multi-media system | |||
| 4520 | 7016486 | Method for automatically switching telephone system to an on-hook state | |||
| 4521 | 7016485 | Emergency call load management for call centers | |||
| 4522 | 7016482 | Method and system of providing caller identification with name | |||
| 4523 | 7016481 | Remote internet telephony device | |||
| 4524 | 7013279 | Personal computer and scanner for generating conversation utterances to a remote listener in response to a quiet selection | |||
| 4525 | 7013134 | Mobile wireless telecommunications device | |||
| 4526 | 7013133 | Portable communication device that may permit one wireless network to communicate with another wireless networks and method therefor | |||
| 4527 | 7013005 | System and method for prioritizing contacts | |||
| 4528 | 7012996 | System and method for operating a highly distributed interactive voice response system | |||
| 4529 | 7010294 | Wireless control of a field device in an industrial process | |||
| 4530 | 7010117 | Multi-frequency tone detector | |||
| 4531 | 7010115 | System and method for predictive contacts | |||
| 4532 | 7009939 | Adaptive resource management in a communication system | |||
| 4533 | 7006820 | Method for determining preferred conditions for wireless programming of mobile devices | |||
| 4534 | 7006622 | Method and apparatus for producing ringing tones in a communication device | |||
| 4535 | 7006621 | Portable telephone terminal with toll number retrieval function | |||
| 4536 | 7006620 | System and method for routing both toll-free and caller-paid telephone calls to call service centers | |||
| 4537 | 7006607 | Method and apparatus for recording and automated playback of personal agent greetings in a communication-center environment | |||
| 4538 | 7006606 | Sponsored information distribution method and apparatus | |||
| 4539 | 7006604 | Relay for personal interpreter | |||
| 4540 | 7003093 | Tone detection for integrated telecommunications processing | |||
| 4541 | 7003088 | Key to correlate a call with call-handling information | |||
| 4542 | 7003085 | Customer service process for remotely assisting users of telephone and modem systems | |||
| 4543 | 7003079 | Apparatus and method for monitoring performance of an automated response system | |||
| 4544 | 6999788 | Radio transmitter that determines proper standard | |||
| 4545 | 6999759 | Method and apparatus for providing deferrable data services in a cellular communication system | |||
| 4546 | 6999581 | Event detection circuit | |||
| 4547 | 6999579 | Method and apparatus for the efficient utilization of trunk bandwidth in a global enterprise | |||
| 4548 | 6999578 | Telephone support method, storage medium and apparatus | |||
| 4549 | 6999577 | Multi-user call waiting | |||
| 4550 | 6999571 | Device and method for playing a ring signal based on a mediate ring information in a communication apparatus | |||
| 4551 | 6997379 | Method for performing identity card provisioning for mobile communication device order fulfillment | |||
| 4552 | 6996394 | Server processing in providing messages for a wireless device connecting to a server | |||
| 4553 | 6993351 | Method and system for communicating with a quiescent mobile vehicle | |||
| 4554 | 6993329 | Apparatus and method for automatically switching communication/communication suppression mode of wireless communication terminal | |||
| 4555 | 6993328 | Method for over the air mobile station management | |||
| 4556 | 6990335 | Ubiquitous connectivity and control system for remote locations | |||
| 4557 | 6987966 | Adaptive radio transceiver with polyphase calibration | |||
| 4558 | 6987514 | Voice avatars for wireless multiuser entertainment services | |||
| 4559 | 6985722 | Telecommunication services | |||
| 4560 | 6985592 | Multipurpose earphone set | |||
| 4561 | 6985577 | Device for optimizing the circuit switching capacity of a switching center | |||
| 4562 | 6985576 | Method and apparatus for automatic call distribution | |||
| 4563 | 6983145 | Method for handling a call when destined subscriber is unable to answer | |||
| 4564 | 6983124 | Radio frequency-controlled telecommunication device | |||
| 4565 | 6983046 | Routing and labeling system for wires, cables, fibers, and the like | |||
| 4566 | 6983045 | Efficiency report incorporating communication switch statistics | |||
| 4567 | 6983044 | Relationship building method for automated services | |||
2005 | |||||
| 4568 | 6968214 | Phone number replace code system and method | |||
| 4569 | 6968185 | Mobile wireless presence and situation management system and method | |||
| 4570 | 6967928 | Internet telephony system | |||
| 4571 | 6965596 | .mu.-Law-to-a-law translating equipment and a-law-to-.mu.-law translating equipment | |||
| 4572 | 6965561 | Terminal multiplexer structure | |||
| 4573 | 6963640 | Memory architecture for telephone dialer | |||
| 4574 | 6963635 | Method and system for facilitating collection of subscriber past due balance | |||
| 4575 | 6961425 | Socket/plug in DTMF tone dialer | |||
| 4576 | 6961424 | Protected mechanism for DTMF relay | |||
| 4577 | 6961418 | Telephone appointment processing system | |||
| 4578 | 6961351 | Communication device and transit device having a call-hold function and a method for controlling the function | |||
| 4579 | 6961303 | Telephone communication system and method over local area network wiring | |||
| 4580 | 6956817 | Communication system | |||
| 4581 | 6952579 | Wireless local loop access network system | |||
| 4582 | 6952417 | System and method for selectively providing data communications in an XDSL communication system | |||
| 4583 | 6950512 | Circuit arrangement for forming the termination of an analogous subscriber line | |||
| 4584 | 6950511 | Detection of both voice and tones using Goertzel filters | |||
| 4585 | 6944277 | Text-to-speech and MIDI ringing tone for communications devices | |||
| 4586 | 6944149 | Apparatus and method or searching for PN sequence phase in multi-carrier CDMA mobile communication system | |||
| 4587 | 6940969 | Capacitor cancellation method and apparatus | |||
| 4588 | 6940965 | Telephonic apparatus with automatic area code dialing capability responsive to dialing key operation | |||
| 4589 | 6940962 | Dial on-hold | |||
| 4590 | 6940847 | System and method for providing access to service nodes from entities disposed in an integrated telecommunications network | |||
| 4591 | 6937977 | Method and apparatus for processing an input speech signal during presentation of an output audio signal | |||
| 4592 | 6934384 | Subscriber line interface circuitry | |||
| 4593 | 6931123 | Echo cancellation | |||
| 4594 | 6928300 | Method and apparatus for automated flexible configuring of notifications and activation | |||
| 4595 | 6925174 | Interaction between echo canceller and packet voice processing | |||
| 4596 | 6925173 | Optimization of a DSL-compatible POTS line card | |||
| 4597 | 6925164 | Method and system for call tracing | |||
| 4598 | 6924749 | Method and apparatus for facilitating customer service for a parking facility | |||
| 4599 | 6920204 | Thundercall, the call before the storm | |||
| 4600 | 6914979 | Tone detection | |||
| 4601 | 6914976 | TELECOMMUNICATIONS CUSTOMER SERVICE TERMINAL HAVING ELECTRONIC COMPONENTS SEALED IN A FIRST COMPARTMENT AND HAVING AN UNSEALED COMPARTMENT THAT CONTAINS AN INSULATION DISPLACEMENT CONNECTOR BOARD THAT INCLUDES VOLTAGE SURGE PROTECTION | |||
| 4602 | 6912271 | Personalized recorded message via message delivery system | |||
| 4603 | 6909155 | Semiconductor on insulator device | |||
| 4604 | 6906818 | Data communication system | |||
| 4605 | 6904142 | Digital exchanging apparatus and method of communication control | |||
| 4606 | 6898280 | Line card and method for supporting pots, asymmetric DSL and symmetric DSL services | |||
| 4607 | 6898279 | Methods and computer readable media for creating dialing strings useful in an international dial-up session for transferring data | |||
| 4608 | 6891947 | Multifunctional analog trunk circuit | |||
| 4609 | 6889246 | Network system, network server and terminal device for recording, converting, and transmitting information conformed to a terminal device | |||
| 4610 | 6889222 | Method and an apparatus for providing personalized service | |||
| 4611 | 6888937 | Managing processes of a network component | |||
| 4612 | 6888793 | Internet protocol network alternate routing system | |||
| 4613 | 6885745 | Voltage and protection arrangement for a telephone subscriber line interface circuit | |||
| 4614 | 6885067 | SOI semiconductor device | |||
| 4615 | 6882710 | Telephone and system for direct delivery of information | |||
| 4616 | 6882514 | Overcurrent and overvoltage protection method and architecture for a tip and ring subscriber line interface circuit | |||
| 4617 | 6879687 | Apparatus for sending a ringing signal and data with reduced impulse noise | |||
| 4618 | 6879683 | System and method for providing a call back option for callers to a call center | |||
| 4619 | 6879678 | System and method for establishing long distance call connections using a personal communication assistant | |||
| 4620 | 6873693 | System and method for real-time, personalized, dynamic, interactive voice services for entertainment-related information | |||
| 4621 | 6873428 | Data communication apparatus | |||
| 4622 | 6870832 | Telecommunications provider agent | |||
| 4623 | 6868156 | Non-voice signal repeater for speech coders | |||
| 4624 | 6868154 | System and method for providing a service to a customer via a communication link | |||
| 4625 | 6868060 | Circuit to provide backup telephone service for a multiple service access system using a twisted pair | |||
| 4626 | 6865269 | Method and apparatus for switch hook detection | |||
| 4627 | 6862352 | Controlled switching mechanism for accomplishing soft polarity reversal, ring-trip filtering, and line voltage measurements in a subscriber line interface circuit using common capacitor | |||
| 4628 | 6862341 | Device and method of interfacing voice data between a switch and a computer system | |||
| 4629 | 6854015 | System for isolating ethernet network traffic | |||
| 4630 | 6853841 | Protocol for a remote control device to enable control of network attached devices | |||
| 4631 | 6850603 | System and method for the creation and automatic deployment of personalized dynamic and interactive voice services | |||
| 4632 | 6847704 | Self-installable and portable voice telecommunication service | |||
| 4633 | 6842518 | Frequency-dependent impedance synthesis for DSL interface circuits | |||
2004 | |||||
| 4634 | 6836546 | Apparatus and method of coupling home network signals between an analog phone line and a digital bus | |||
| 4635 | 6836509 | Dsl- compatible pots line card | |||
| 4636 | 6829768 | Information processing method and information processing apparatus | |||
| 4637 | 6829723 | Duplicating processors and method for controlling anomalous dual state thereof | |||
| 4638 | 6829488 | Transmission level control method and transceiver apparatus in wireless local loop system | |||
| 4639 | 6828902 | Wireless data input to RFID reader | |||
| 4640 | 6826280 | Systems and methods for managing digital subscriber line (DSL) telecommunications connections | |||
| 4641 | 6823064 | Enhanced terminal block for readily connecting customers to any of a plurality of telecommunications service providers | |||
| 4642 | 6819754 | Generation of communication system control scripts | |||
| 4643 | 6819745 | Method and apparatus of testing a POTS circuit and DSL circuit through a splitter | |||
| 4644 | 6816590 | System and method of configuring a network element | |||
| 4645 | 6813636 | Method and apparatus for routing a transaction within a network environment | |||
| 4646 | 6813340 | Ringing SLIC fault handling | |||
| 4647 | 6807266 | Method and apparatus for provisioning a soft switch | |||
| 4648 | 6804346 | Staged predictive dialing system | |||
| 4649 | 6801621 | Circuit and method for active termination of a transmission line interface | |||
| 4650 | 6792098 | Inter-network line level adjustment method and system | |||
| 4651 | 6788784 | Circuit arrangement for signaling in telecommunications networks | |||
| 4652 | 6788782 | Method and apparatus for switching between multiple communication lines | |||
| 4653 | 6785379 | Call management system with call control form user workstation computers | |||
| 4654 | 6785263 | Communication control method in complex switched network and gateway using the method | |||
| 4655 | 6782358 | Method and system for delivering messages to both live recipients and recording systems | |||
| 4656 | 6778931 | Test and measurement instrument having multi-channel telecommunications mask testing capability | |||
| 4657 | 6778643 | Interface and method of designing an interface | |||
| 4658 | 6778489 | Subscriber terminating equipment | |||
| 4659 | 6771740 | Line sharing multipoint pots splitter controllable line selector | |||
| 4660 | 6766015 | Method and device for hunting for communication channel | |||
| 4661 | 6757271 | Method for providing a data service in a CDMA communications system | |||
| 4662 | 6750513 | Semiconductor device for driving plasma display panel | |||
| 4663 | 6748057 | Method and apparatus for correlating a unique identifier, such as a PSTN telephone number, to an internet address to enable communications over the internet | |||
| 4664 | 6748050 | Method and apparatus for performing either tone analysis on a local looped-back communications path or utilizing a hybrid reflection based looped-back test to test integrity | |||
| 4665 | 6741618 | Device and method for multiplexing physical channel in CDMA communication system | |||
| 4666 | 6735298 | Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality | |||
| 4667 | 6731749 | Telephone line interface circuit with intelligent line current and voltage control | |||
| 4668 | 6728648 | Test and measurement instrument having telecommunications mask testing capability with an autofit to mask feature | |||
| 4669 | 6728373 | Differential output stage for electronic equipment providing a remote power feed to a terminal | |||
| 4670 | 6728233 | Processing packet data in mobile communication system | |||
| 4671 | 6728223 | Echo canceller system | |||
| 4672 | 6724886 | System and method for assuring connection of TTY telephone calls to a call center | |||
| 4673 | 6724885 | Automatic call distribution center with queue position restoration for call-back customers | |||
| 4674 | 6721415 | Telephone voice messaging system and method using off-hook immediate trigger | |||
| 4675 | 6721413 | Method and apparatus for observing and controlling a multi-layered communication network | |||
| 4676 | 6715103 | Automatic fault diagnostic network system and automatic fault diagnostic method for networks | |||
| 4677 | 6714785 | Handoff device and method for mobile communication system | |||
| 4678 | 6714528 | Device and method for diversity combining signals on common channel in CDMA communication system | |||
| 4679 | 6711251 | Local number portability cross connect switch and method | |||
| 4680 | 6708197 | Method of driving timer in an advanced intelligent network switching system employing the thread call structure under UNIX system | |||
| 4681 | 6701131 | International universal call progress analysis system | |||
| 4682 | 6694375 | Communications network and method having accessible directory of user profile data | |||
| 4683 | 6694015 | Universal line interface in telecommunications system | |||
| 4684 | 6690718 | Asymmetric digital subscriber line transceiver unit-card and method of controlling the same | |||
| 4685 | 6687496 | Memory programming method and system | |||
| 4686 | 6687368 | Tone signal detecting method and tone signal detector | |||
| 4687 | 6687236 | Method for providing echo control devices in communication links to intelligent peripherals | |||
| 4688 | 6681110 | Means and apparatus for control of remote electrical devices | |||
| 4689 | 6678377 | Monolithically integrated telephone circuit for driving wide-band telephone lines for data transmission | |||
| 4690 | 6678367 | Method, system and medium for plug-and-play downloading of speed dial lists | |||
| 4691 | 6678286 | Image transmission method and image transmission system | |||
| 4692 | 6674855 | High performance multifrequency signal detection | |||
| 4693 | 6674712 | Device and method for generating quaternary complex quasi-orthogonal code and spreading transmission signal using quasi-orthogonal code in CDMA communication system | |||
2003 | |||||
| 4694 | 6671363 | Telecommunications network with generic analysis mechanism | |||
| 4695 | 6661894 | Circuit configuration and chip set for supplying a telephone subscriber loop with a supply voltage and network-side terminal of a telephone subscriber loop | |||
| 4696 | 6661891 | Method and apparatus for detecting an activation tone | |||
| 4697 | 6642926 | Test and measurement instrument having telecommunications mask testing capability with a mask zoom feature | |||
| 4698 | 6628755 | Transaction support system and information terminal unit connecting thereto | |||
| 4699 | 6625143 | Switch having virtual access network capability and switching system thereof | |||
| 4700 | 6611409 | Line module protection method and device utilizing said method | |||
| 4701 | 6608842 | Apparatus for facilitating combined POTS and xDSL services at a customer premises | |||
| 4702 | 6598098 | System having a port with two operating modes | |||
| 4703 | 6594778 | Duplexing structure of switching system processor and method for maintaining memory coherency | |||
| 4704 | 6594359 | Circuit for eliminating echo and side tones in a switching system | |||
| 4705 | 6594358 | Method and apparatus for replacing terminator in the backplane of a telecommunication switch | |||
| 4706 | 6580783 | 2nd level power fault testing apparatus for testing telecommunications equipment | |||
| 4707 | 6574598 | Transmitter and receiver, apparatus and method, all for delivery of information | |||
| 4708 | 6570984 | Ring trip detection circuit and method for subscriber line interface | |||
| 4709 | 6567399 | Hi-fidelity line card | |||
| 4710 | 6567391 | Device and method for communicating reverse pilot signal in mobile communication system | |||
| 4711 | 6563924 | Subscriber matching circuit for electronic exchange | |||
| 4712 | 6563842 | Communications system | |||
| 4713 | 6560458 | Method for identifying a call in a telecommunications system | |||
| 4714 | 6556675 | Subscriber line control device | |||
| 4715 | 6553006 | Resource allocation in packet-format data transmission | |||
| 4716 | 6549610 | Subscriber circuit having splitter disconnection function | |||
| 4717 | 6545589 | Method and apparatus for managing telecommunications | |||
| 4718 | 6539077 | Method and apparatus for correlating a unique identifier, such as a PSTN telephone number, to an internet address to enable communications over the internet | |||
| 4719 | 6535592 | Establishing and managing communications over telecommunication networks | |||
| 4720 | 6529569 | Architecture for increasing density of channel bank in digital carrier system | |||
| 4721 | 6529496 | TSTD transmitter for limiting transmission power of antenna and controlling method thereof for base station in mobile communication system | |||
| 4722 | 6529479 | SVC accessing method for use in ATM-DSLAM | |||
| 4723 | 6525919 | Current limiting switch and related method | |||
| 4724 | 6522730 | DSL communication system with improved bandwidth | |||
| 4725 | 6519322 | Apparatus and method for testing subscriber loop interface circuits | |||
| 4726 | 6519321 | 2nd level power fault testing apparatus for testing telecommunications equipment | |||
| 4727 | 6519253 | Telecommunication equipment support of ISDN communication lines for high speed data transmission | |||
| 4728 | 6516054 | Method for adjusting current levels, which have been falsified by offset-current levels, in a subscriber line circuit | |||
| 4729 | 6512817 | Method and apparatus for polling telephony line status in an integrated services hub to reduce power consumption | |||
| 4730 | 6507470 | Method and arrangement for shortening the recovery time of a line driver | |||
2002 | |||||
| 4731 | 6496566 | Metallic testing of a subscriber loop that provides both voice and digital subscriber line services | |||
| 4732 | 6493354 | Resource allocator | |||
| 4733 | 6490344 | Communication system and communication channel coupling method | |||
| 4734 | 6487175 | Control of power supply to subcribers in digital switch board with respect to data-communication calls | |||
| 4735 | 6483902 | System and method for retrofitting existing building telecommunications infrastructures | |||
| 4736 | 6480600 | Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality | |||
| 4737 | 6480487 | Digital loop carrier remote terminal having integrated digital subscriber plug-in line cards for multiplexing of telephone and broadband signals | |||
| 4738 | 6466790 | Cell selection in a radio network | |||
| 4739 | 6466588 | Apparatus for facilitating combined POTS and xDSL services at a customer premises | |||
| 4740 | 6459693 | Device and method for cancelling code interference in a CDMA communication system | |||
| 4741 | 6456088 | 1st level power fault testing apparatus for testing telecommunications equipment | |||
| 4742 | 6453153 | Employing customer premises equipment in communications network maintenance | |||
| 4743 | 6453040 | Telephone adapter and telephone system providing multiple telephone lines | |||
| 4744 | 6445931 | Composite interface apparatus for key telephone system | |||
| 4745 | 6434231 | Virtualized computer telephony integrated link for enhanced functionality in call centers | |||
| 4746 | 6430162 | Automatic echo cancellation for an integrated services digital network interface | |||
| 4747 | 6421430 | Line powered DAA with single ended feedback | |||
| 4748 | 6418221 | Signal coupler using low voltage filtering | |||
| 4749 | 6418220 | Extended feedback circuit employing capacitive coupling and sampled data filters | |||
| 4750 | 6411618 | Central office line card with code recognition for increasing data rates over PSTN | |||
| 4751 | 6408008 | Circuit for attenuation of echos caused by line variations and an interfacing system for capacitively coupling a plurality of sources to a two-wire communication line | |||
| 4752 | 6404887 | Intra-call control of ancillary telecommunications equipment | |||
| 4753 | 6404882 | Method and system for call tracing | |||
| 4754 | 6397060 | Radio communication apparatus capable of updating menu data listing information services | |||
| 4755 | 6396922 | Telecommunications terminal card | |||
| 4756 | 6396914 | Method and system for transmitting activation codes to a communication device | |||
| 4757 | 6381326 | System for handling large blocks of special number calls in a telecommunications network | |||
| 4758 | 6381239 | Multiple application switching platform and method | |||
| 4759 | 6380845 | Wireless identification device, RFID device, and method of manufacturing wireless identification device | |||
| 4760 | 6377681 | Signal line driving circuit with self-controlled power dissipation | |||
| 4761 | 6373941 | Tone generator for electronic exchange | |||
| 4762 | 6359981 | Virtualized computer telephony integrated link for enhanced functionality in call centers | |||
| 4763 | 6356599 | AFC device and method of controlling reception frequency in a dual-mode terminal | |||
| 4764 | 6356593 | Data optimized codec | |||
| 4765 | 6349130 | Method to pre-qualify copper loops for ADSL service | |||
| 4766 | 6347075 | Circuit to provide backup telephone service for a multiple service access system using a twisted pair | |||
| 4767 | 6345096 | Central office line interfacing circuit | |||
| 4768 | 6344809 | Line interface circuit and information communication apparatus using it | |||
2001 | |||||
| 4769 | 6332082 | Personal communicator telephone system | |||
| 4770 | 6331905 | Network switch failure restoration | |||
| 4771 | 6324262 | Method and system for automated delivery of nontruncated messages | |||
| 4772 | 6324260 | Channel check test system | |||
| 4773 | 6324170 | Echo controller with compensation for variable delay networks | |||
| 4774 | 6320958 | Remote conference system using multicast transmission for performing echo cancellation | |||
| 4775 | 6314181 | Bridged tap canceller | |||
| 4776 | 6310953 | Subscriber circuit | |||
| 4777 | 6301356 | Line circuit and method for a line circuit | |||
| 4778 | 6295343 | Method and apparatus for combining voice line card and xDSL line card functions | |||
| 4779 | 6292555 | System, method and storage medium for connection to operator | |||
| 4780 | 6285672 | Method and system for achieving improved data transmission through the public switched telephone network | |||
| 4781 | 6285295 | Passive remote programmer for induction type RFID readers | |||
| 4782 | 6278785 | Echo cancelling process with improved phase control | |||
| 4783 | 6275581 | Extended feedback circuit employing capacitive coupling and sampled data filters | |||
| 4784 | 6266397 | Interfacing device to be used with a telephone system terminal for transmitting extended station information to a public safety answering point | |||
| 4785 | 6266395 | Single-ended subscriber loop qualification for xDSL service | |||
| 4786 | 6263076 | Arrangement in a subscriber line interface circuit | |||
| 4787 | 6263075 | Interrupt mechanism using TDM serial interface | |||
| 4788 | 6263063 | System and method for provisioning an extra line on demand and for selectively connecting calls with a plurality of devices | |||
| 4789 | 6259676 | Upgrading of subscriber connection | |||
| 4790 | 6246886 | System and methods for controlling access to digital wireless network in a dual mode wireless system | |||
| 4791 | 6240178 | Bridged tap terminator | |||
| 4792 | 6236653 | Local telephone service over a cable network using packet voice | |||
| 4793 | 6236335 | System and method of tracking short range transmitters | |||
| 4794 | 6233319 | Method and system for delivering messages to both live recipients and recording systems | |||
| 4795 | 6229803 | Telecommunications provider agent | |||
| 4796 | 6226677 | Controlled communications over a global computer network | |||
| 4797 | 6222824 | Statistical call admission control | |||
| 4798 | 6219417 | Ring trip detection in a communication system | |||
| 4799 | 6219406 | Back wiring board and aggregated device | |||
| 4800 | 6215866 | System for handling large blocks of special number calls in a telecommunications network | |||
| 4801 | 6205325 | Active radio frequency mixer circuit with feedback | |||
| 4802 | 6201950 | Computer-controlled paging and telephone communication system and method | |||
| 4803 | 6201863 | Personal desktop router | |||
| 4804 | 6198739 | Voice extensions in a call-in center employing virtual restructuring for computer telephony integrated functionality | |||
| 4805 | 6195414 | Digital facility simulator with CODEC emulation | |||
| 4806 | 6185291 | Personal desktop router | |||
| 4807 | 6185283 | Telephone system providing personalized telephone features | |||
| 4808 | 6185280 | Line impedance matching using dynamically generated transfer functions | |||
| 4809 | 6182032 | Terminal switching to a lower speech codec rate when in a non-acoustically coupled speech path communication mode | |||
| 4810 | 6178241 | Switch hook status determination in a communication system | |||
| 4811 | 6176710 | Battery feed connector for network power controllers | |||
| 4812 | 6172985 | Automatic detection of pots line | |||
| 4813 | 6169785 | Apparatus and method for testing subscriber line | |||
| 4814 | 6169784 | Telecommunication line termination test | |||
2000 | |||||
| 4815 | 6167128 | Method and apparatus for controlling a telephone system | |||
| 4816 | 6148076 | Method and an arrangement for controlling the operating mode of a subscriber line interface circuit | |||
| 4817 | 6148074 | Personal desktop router | |||
| 4818 | 6144736 | T1 channel bank control and apparatus | |||
| 4819 | 6144733 | Ring filter for pots communication system | |||
| 4820 | 6144659 | Telecommunication equipment support of high speed data services | |||
| 4821 | 6141406 | Method and apparatus for detecting a secondary destination of a telephone call based on changes in the telephone signal path | |||
| 4822 | 6141345 | Signal processing resource allocation for internet-based telephony | |||
| 4823 | 6141324 | System and method for low latency communication | |||
| 4824 | 6134224 | Automatic echo cancellation for an integrated services digital network interface | |||
| 4825 | 6128369 | Employing customer premises equipment in communications network maintenance | |||
| 4826 | 6128300 | Line card with modem interace | |||
| 4827 | 6122484 | Method and apparatus for processing telephone calls | |||
| 4828 | 6122292 | Dynamic band allocation system | |||
| 4829 | 6118763 | Transmission of voice over an asynchronous network | |||
| 4830 | 6115469 | Telephone line ring signal and DC power generator | |||
| 4831 | 6115464 | Method and system for distinguishing valid DTMF signals from spurious DTMF noise | |||
| 4832 | 6108414 | Circuit arrangement for the subscriber-remote termination of a subscriber line in the form of a two-lead copper line for the transmission of high bit rate data signals in addition to analog telephone signals | |||
| 4833 | 6104912 | Meet-me telephone system with subscriber notification feature | |||
| 4834 | 6088440 | Method and apparatus for operating a telephone exchange having selectable audio sources | |||
| 4835 | 6087954 | System for enabling handicapped individuals to use gasoline dispensers | |||
| 4836 | 6085194 | Service managing apparatus, a database collating method for use in the service managing apparatus, and a computer readable recording medium storing a database collating program therein | |||
| 4837 | 6081591 | Signaling network gateway device and method for use in a signaling network | |||
| 4838 | 6078645 | Apparatus and method for monitoring full duplex data communications | |||
| 4839 | 6075855 | Method of accessing a SCP in an ISUP network with partial release | |||
| 4840 | 6075457 | Radio selective calling reception system and method | |||
| 4841 | 6069949 | Central office providing services for high usage customers | |||
| 4842 | 6069945 | Global subscriber numbering translation system for controlling international call routing | |||
| 4843 | 6067443 | Communicator for a telephone system | |||
| 4844 | 6067316 | Circuit for combined xDSL and other services | |||
| 4845 | 6061427 | Transmission power control method in asymmetric digital subscriber line system | |||
| 4846 | 6061241 | Line interface module | |||
| 4847 | 6058499 | Error correcting method and device | |||
| 4848 | 6058182 | Communications switch permitting transparent maintenance of switch control system | |||
| 4849 | 6055144 | Electrical power distribution system utilizing circuit breakers with internal control and communication circuitry | |||
| 4850 | 6052455 | Universal data structure for use with a concurrent state machine space in a telecommunications network | |||
| 4851 | 6052437 | Subscriber terminal circuit for connecting an analog subscriber line to a digital switching center | |||
| 4852 | 6049591 | Grievance call processing system | |||
| 4853 | 6047308 | Modem with integrated control processor and digital signal processor sessions | |||
| 4854 | 6037879 | Wireless identification device, RFID device, and method of manufacturing wireless identification device | |||
| 4855 | 6032186 | System and method for remote information access | |||
| 4856 | 6028840 | Method and apparatus for connection admission control of variable bit rate traffic in ATM switch | |||
| 4857 | 6026154 | Interoffice multiparty connection method and exchange | |||
| 4858 | 6026153 | Personal communicator telephone system | |||
| 4859 | 6026149 | Method and apparatus for managing telecommunications | |||
| 4860 | 6026148 | System and method for delivering expert information by computer | |||
| 4861 | 6021194 | Flash-cut of speech processing features in a telephone call | |||
| 4862 | 6021190 | Method and apparatus for receiving and processing an incoming call | |||
| 4863 | 6014696 | Method of restricting data access to WWW server so as to permit specific user to refer to successive pages while entrance page is freely acquired by any user | |||
| 4864 | 6014371 | Echo cancellation system and method for multipoint networks | |||
1999 | |||||
| 4865 | 6009163 | Method and system for regulating incoming calls from multiple points of origination | |||
| 4866 | 6009082 | Computer-based multifunction personal communication system with caller ID | |||
| 4867 | 6005934 | Simulating changes in telephone subscriber line | |||
| 4868 | 6005931 | Negotiated routing in telephony systems | |||
| 4869 | 6005873 | Apparatus and method for concurrent voice and data transmission | |||
| 4870 | 6002779 | Automated voice message system and method | |||
| 4871 | 5999901 | Telephone network apparatus and method using echo delay and attenuation | |||
| 4872 | 5999621 | Line card shelf | |||
| 4873 | 5982815 | Circuit for setting a device into a test mode by changing a first port to a fixed clock and a second port to a non-fixed clock | |||
| 4874 | 5974363 | Self-testing of smart line cards | |||
| 4875 | 5970139 | T1 channel bank control process and apparatus | |||
| 4876 | 5970099 | Silent polarity reversal in a communication system | |||
| 4877 | 5960076 | Method and apparatus for determining the deviation of longitudinal signal components from a predetermined value | |||
| 4878 | 5953409 | Telephone line interface | |||
| 4879 | 5952934 | Terminal ID automatic assigning system | |||
| 4880 | 5943413 | Method for selectively routing enhanced calls | |||
| 4881 | 5943319 | Packet format interface for telecommunication instruments | |||
| 4882 | 5935250 | Data process apparatus and method | |||
| 4883 | 5930342 | Asset management for copiers and facsimile machines | |||
| 4884 | 5926544 | Direct current feed with line status change adaptation in a communication system | |||
| 4885 | 5917885 | Method and system for testing subscriber circuits and wiring in a cable communication system | |||
| 4886 | 5912629 | Subscriber interface control method | |||
| 4887 | 5907600 | Product registration system | |||
| 4888 | 5901024 | Apparatus and method for circuit protection | |||
| 4889 | 5896449 | Voice enhancement system and method | |||
| 4890 | 5896441 | Communication state management system and method in an intelligent network | |||
| 4891 | 5896268 | Enclosure for high-density subscriber line modules | |||
| 4892 | 5889856 | ADSL integrated line card with digital splitter and POTS CODEC without bulky analog splitter | |||
| 4893 | 5889850 | Interface card for use in a telecommunications network | |||
| 4894 | 5881148 | T1 channel bank control process and apparatus | |||
| 4895 | 5881130 | Fast and noise-insensitive load status detection | |||
| 4896 | 5875231 | Telephone call on hold service for a party placed on hold by another party | |||
| 4897 | 5872842 | Unbalanced ringing using a balanced ringing generator of a subscriber line interface circuit | |||
| 4898 | 5870466 | T1 channel bank control process and apparatus | |||
| 4899 | 5867565 | Intelligent network having service control node and service switching node for achieving traffic data collection processing | |||
| 4900 | 5859908 | Method and apparatus for applying multiple speech processing features to a telephone call | |||
1998 | |||||
| 4901 | 5854835 | Telecommunications network circuit usage measurement | |||
| 4902 | 5854550 | Transformerless digital-line battery feed circuit | |||
| 4903 | 5848149 | Subscriber line interface and power circuit | |||
| 4904 | 5848146 | Audio system for conferencing/presentation room | |||
| 4905 | 5842112 | Personal communicator system for identifying a telephone which is disposed proximate a locator transmitter | |||
| 4906 | 5841837 | Method and apparatus for processing telephone calls | |||
| 4907 | 5838779 | Adjunct controller for a telephone system | |||
| 4908 | 5831979 | Method and apparatus for crossconnecting transmission members in the outside distribution plant of a telecommunications network for providing access to customer lines to a plurality of service providers | |||
| 4909 | 5825867 | Enhanced call waiting | |||
| 4910 | 5822424 | Dial pulse detector and detecting method for paging service for mechanical telephone subscriber | |||
| 4911 | 5815567 | Communications interface providing isolation and ringdown features | |||
| 4912 | 5815503 | Digital simultaneous voice and data mode switching control | |||
| 4913 | 5802169 | System and method for transmission system automatic impedance matching | |||
| 4914 | 5802162 | Method for selectively changing the call handling capacity of a telecommunications switch | |||
| 4915 | 5793864 | Nonintrusive measurement of echo power and echo path delay present on a transmission path | |||
| 4916 | 5790532 | Voice over video communication system | |||
| 4917 | 5784455 | Method and apparatus for echo compensator connection for telephone connections | |||
| 4918 | 5771277 | Elevator car modem with transhybrid rejection | |||
| 4919 | 5768368 | T1 channel bank control process and apparatus | |||
| 4920 | 5768355 | Three-way call detection system | |||
| 4921 | 5768308 | System for TDMA mobile-to-mobile VSELP codec bypass | |||
| 4922 | 5764754 | Subscriber loop reconnection device and method | |||
| 4923 | 5764742 | System for accessing telephonic communications and for conducting telephonic transactions | |||
| 4924 | 5764628 | Dual port interface for communication between a voice-over-data system and a conventional voice system | |||
| 4925 | 5761638 | Telephone network apparatus and method using echo delay and attenuation | |||
| 4926 | 5754638 | Multi-call simultaneous transfer system and switchboard | |||
| 4927 | 5754589 | Noncompressed voice and data communication over modem for a computer-based multifunction personal communications system | |||
| 4928 | 5751760 | Controller for a telephone system with code screening of incoming calls | |||
| 4929 | 5751717 | Subscriber line interface in a telecommunications exchange | |||
| 4930 | 5745563 | Telephone subscriber line circuit, components and methods | |||
| 4931 | 5740241 | T1 channel bank control process and apparatus | |||
| 4932 | 5727031 | Adaptive gain controller | |||
| 4933 | 5721923 | Apparatus and method of distributing call processing resources | |||
| 4934 | 5719925 | Method for remotely controlling a telephone loop/channel from another telephone loop/channel | |||
| 4935 | 5717736 | Testing circuit and method for a codec hybrid balance network | |||
| 4936 | 5708704 | Speech recognition method and system with improved voice-activated prompt interrupt capability | |||
1997 | |||||
| 4937 | 5694453 | Method and apparatus for processing telephone calls and delivering information about the calls to a pager | |||
| 4938 | 5675643 | Line card that provides remote line activation and soft dialtone | |||
| 4939 | 5675271 | Extended chip select reset apparatus and method | |||
| 4940 | 5673299 | Adjunct controller for a telephone system | |||
| 4941 | 5673268 | Modem resistant to cellular dropouts | |||
| 4942 | 5673257 | Computer-based multifunction personal communication system | |||
| 4943 | 5661785 | Flexible telecommunications line interface | |||
| 4944 | 5659570 | Circuit and method for loopback test and on-hook transmission integrated in a telephone subscriber line interface circuit | |||
| 4945 | 5631958 | Automatic echo cancellation for an integrated services digital network interface | |||
| 4946 | 5623491 | Device for adapting narrowband voice traffic of a local access network to allow transmission over a broadband asynchronous transfer mode network | |||
| 4947 | 5619508 | Dual port interface for a computer-based multifunction personal communication system | |||
| 4948 | 5617423 | Voice over data modem with selectable voice compression | |||
| 4949 | 5610970 | Telephone system with scheduled handling of calls | |||
| 4950 | 5600649 | Digital simultaneous voice and data modem | |||
| 4951 | 5594719 | Method for controlling echo canceller circuit | |||
| 4952 | 5592586 | Voice compression system and method | |||
| 4953 | 5592545 | Voice enhancement system and method | |||
1996 | |||||
| 4954 | 5588037 | Remote access telephone control system | |||
| 4955 | 5583934 | DC level control for an electronic telephone line card | |||
| 4956 | 5577041 | Method of controlling a personal communication system | |||
| 4957 | 5574783 | System and method for providing competitive access telephone service for telephones connected to a remote terminal of the monopoly service provider | |||
| 4958 | 5574725 | Communication method between a personal computer and communication module | |||
| 4959 | 5568547 | Subscriber circuit provided with a circuit for monitoring a subscriber instrument | |||
| 4960 | 5559793 | Echo cancellation system and method | |||
| 4961 | 5557672 | Channel interface unit | |||
| 4962 | 5557670 | Channel interface unit | |||
| 4963 | 5557669 | Channel interface unit | |||
| 4964 | 5550901 | Full-duplex adapter for PBX telephone system | |||
| 4965 | 5548592 | Home and small business phone system for operation on a single internal twisted pair line and methodology for operating the same | |||
| 4966 | 5546395 | Dynamic selection of compression rate for a voice compression algorithm in a voice over data modem | |||
| 4967 | 5535204 | Ringdown and ringback signalling for a computer-based multifunction personal communications system | |||
| 4968 | 5530724 | Echo canceler with automatic enablement/disablement on a per-call basis | |||
| 4969 | 5528682 | Double duty capacitor circuit and method | |||
| 4970 | 5526425 | Interface circuit between a four wire line and a two wire line | |||
| 4971 | 5521919 | Method and apparatus for providing switch-based features | |||
| 4972 | 5515428 | Multiple queue resource management | |||
| 4973 | 5511064 | Speech path switching control apparatus and method for making maintenance of speech possible upon occurrence of fault in echo cancellation | |||
| 4974 | 5506901 | Call eavesdropping arrangement | |||
| 4975 | 5506900 | Temperature compensation for trans-hybrid loss in a miniaturized data access arrangement | |||
| 4976 | 5504810 | Telecommunications fraud detection scheme | |||
| 4977 | 5500895 | Telephone isolation device | |||
| 4978 | 5500894 | Telephone line interface with AC and DC transconductance loops | |||
| 4979 | 5500859 | Voice and data transmission system | |||
| 4980 | 5487102 | Voice interface board for use in an operator system | |||
1995 | |||||
| 4981 | 5479503 | Two-wire to four-wire switching exchanger | |||
| 4982 | 5473682 | Automatic signalling-system switching device for digital line circuit device in subscriber system | |||
| 4983 | 5471527 | Voice enhancement system and method | |||
| 4984 | 5471470 | Computer-based multifunction personal communications system | |||
| 4985 | 5465295 | Caller directed routing of a telephone call based on a dialed suffix | |||
| 4986 | 5453986 | Dual port interface for a computer-based multifunction personal communication system | |||
| 4987 | 5452345 | Metering signal level control circuit | |||
| 4988 | 5452289 | Computer-based multifunction personal communications system | |||
| 4989 | 5450487 | Arrangement for the control of an echo canceller | |||
| 4990 | 5440612 | Method and device for measuring operation parameters of telephone subscriber lines and associated interface circuits | |||
| 4991 | 5438616 | Method and apparatus for storing telephone numbers and for automatically calling the stored numbers | |||
| 4992 | 5422948 | Subscriber line interface for improving the frequency characteristics of the transmitted and received signals | |||
| 4993 | 5420852 | Digital switching system connecting buses with incompatible protocols and telephone answering system and private automatic branch exchange with integrated voice and textual message recording | |||
| 4994 | 5416832 | Call detection control apparatus | |||
| 4995 | 5414763 | Apparatus and method for providing echo suppression to a plurality of telephones | |||
| 4996 | 5402485 | Two-wire termination impedance generation circuit of subscriber circuit | |||
| 4997 | 5400394 | Adaptive echo canceller for voice messaging system | |||
| 4998 | 5390231 | Protection and recovery of telephone line interface circuits | |||
| 4999 | 5381474 | Method of converging an echo canceller | |||
1994 | |||||
| 5000 | 5375161 | Telephone control system with branch routing | |||
| 5001 | 5363441 | Technique for reducing echoes in conference communications | |||
| 5002 | 5357569 | Trans-hybrid loss compensator for on hook transmission | |||
| 5003 | 5349579 | Telecommunication switch with programmable communications services | |||
| 5004 | 5341418 | ISDN terminal adapter for access from analog signal equipment of four-wire full duplex type to ISDN | |||
| 5005 | 5341368 | Digital switching system interconnecting buses with imcompatible protocols | |||
| 5006 | 5337354 | Tip-ring voltage correction circuit | |||
| 5007 | 5333195 | Telephone network speech signal enhancement | |||
| 5008 | 5329584 | Interface circuit to quickly establish a loop current | |||
| 5009 | 5323460 | Enhanced subscriber line interface circuit | |||
| 5010 | 5289537 | On-hook transmission circuit in cable line | |||
| 5011 | 5278895 | Voice messaging method and apparatus for pay phone telephone systems | |||
1993 | |||||
| 5012 | 5274704 | Transformer telephone line interface circuit | |||
| 5013 | 5267309 | Telephone line unit having programmable read-only memory | |||
| 5014 | 5258713 | Impedance generator for a telephone line interface circuit | |||
| 5015 | 5255317 | Subscriber line interface circuit for serving ISDN subscribers using echo cancellers and POTS subscribers | |||
| 5016 | 5253291 | Hybrid balance and combination codec filter circuit | |||
| 5017 | 5202882 | Method for checking transmission properties of a subscriber line circuit | |||
| 5018 | 5195132 | Telephone network speech signal enhancement | |||
1992 | |||||
| 5019 | 5172409 | Precision FET control loop | |||
| 5020 | 5163090 | Over-current verifier circuit for an enhanced subscriber line interface | |||
| 5021 | 5155760 | Voice messaging system with voice activated prompt interrupt | |||
| 5022 | 5151935 | Programmable universal signaling circuit for a telephone network | |||
| 5023 | 5134646 | Voice messaging method and apparatus for pay phone telephone systems | |||
| 5024 | 5133006 | Combination interface circuit for coupling a digital loop carrier telephone system | |||
| 5025 | 5125024 | Voice response unit | |||
| 5026 | 5109409 | Apparatus and method to detect telephony signaling states | |||
| 5027 | 5105422 | Circuit arrangement for information transmission | |||
1991 | |||||
| 5028 | 5070524 | Telephone system | |||
| 5029 | 5052039 | Line interface circuit | |||
| 5030 | 5048080 | Control and interface apparatus for telephone systems | |||
| 5031 | 5038375 | Circuit arrangement for preventing gain from responding to frequency variation despite the presence of an isolation transformer | |||
| 5032 | 5029204 | Operational status controller for echo canceling | |||
| 5033 | 5020102 | Semi-floating AC/DC active termination circuit with current sink | |||
| 5034 | 5014305 | Line interface circuit | |||
| 5035 | 5005197 | Method and apparatus as for testing a telephone line interface card | |||
| 5036 | 4999731 | Surge protector for telecommunications systems | |||
| 5037 | 4984266 | Subscriber line card arrangement | |||
| 5038 | 4982426 | Telecommunications line interface circuits | |||
1990 | |||||
| 5039 | 4961222 | Apparatus in a telecommunication system for supplying power to a telephone set | |||
| 5040 | 4945533 | Method and apparatus for transmitting data | |||
| 5041 | 4939776 | Logic signal circuit for a releasing relay | |||
| 5042 | 4914692 | Automatic speech recognition using echo cancellation | |||
| 5043 | 4910769 | Telephone line interface circuit | |||
| 5044 | 4905227 | Circuit for subscriber line interface circuits in a digital time-division multiplex communication switching center | |||
| 5045 | 4894864 | Interface circuit | |||
| 5046 | 4893335 | Remote access telephone control system | |||
1989 | |||||
| 5047 | 4881221 | Method and apparatus for disabling an echo canceller on a digital telecommunications network | |||
| 5048 | 4866768 | Station line interface circuit for a telecommunication network | |||
| 5049 | 4860332 | Apparatus for the automatic in-circuit testing of subscriber line interface circuits and method therefor | |||
| 5050 | 4837818 | Telecommunication line circuit | |||
| 5051 | 4821315 | Electronic contacts and associated devices | |||
| 5052 | 4817204 | Optical communication apparatus and method for telephone supervisory and audio signals | |||
| 5053 | 4799144 | Multi-function communication board for expanding the versatility of a computer | |||
1988 | |||||
| 5054 | 4792970 | Expansion port for use in a communication system | |||
| 5055 | 4789999 | Line circuit for coupling a subscriber set to a switching facility to provide a complex impedance match | |||
| 5056 | 4787080 | PCM coder and decoder circuit having digital balancing network | |||
| 5057 | 4782480 | Telephone line access apparatus | |||
| 5058 | 4750170 | Line access apparatus for in-band communication | |||
| 5059 | 4734935 | Communication system with remotely controllable signal receiving means | |||
1987 | |||||
| 5060 | 4709154 | Opto-electrical signal converter with stabilization | |||
| 5061 | 4651134 | Switched capacitor coupled line receiver circuit | |||
1986 | |||||
| 5062 | 4626628 | Telephone line circuit having time-shared DTMF receivers | |||
| 5063 | 4614840 | Telecommunication line circuit and associated polarity reversal circuit | |||
| 5064 | 4600811 | Subscriber line interface circuit | |||
| 5065 | 4577255 | Lightning protection circuit for digital subscriber loop interface | |||
1985 | |||||
| 5066 | 4554416 | Low voltage two wire to four wire telephone circuit converter apparatus | |||
| 5067 | 4540854 | Subscriber line interface circuit | |||
| 5068 | 4536618 | Telephone line interface | |||
1984 | |||||
| 5069 | 4458112 | Floating subscriber loop interface circuit | |||
| 5070 | 4451703 | All electronic interface for telephony system | |||
| 5071 | 4431868 | Solid state telephone line interface circuit with ringing capability | |||
1982 | |||||
| 5072 | 4355209 | Programmable line circuit | |||
| 5073 | 4313034 | Connecting circuit for a telephone line | |||
1981 | |||||
| 5074 | 4297536 | Self-adjusting hybrid network | |||
| 5075 | 4281219 | Telephone line circuit | |||
1979 | |||||
| 5076 | 4178485 | Transformerless telephone line circuit | |||
| 5077 | 4170740 | High voltage switch and capacitive drive | |||
| 5078 | 4161633 | Subscriber line/trunk circuit | |||
| 5079 | 4150260 | Subscriber's circuit for four-wire-system local switch | |||
| 5080 | 4133986 | Subscriber's line equipment for a telephone exchange | |||
1978 | |||||
| 5081 | 4119806 | Subscriber's line equipment for a telephone exchange | |||
1977 | |||||
| 5082 | 4064377 | Electronic hybrid and hybrid repeater | |||
| © 2017, ПАТ-Инфо, В.И. Карнышев
Дата формирования списка: 03.04.2017 | |||||