СПИСОК патентов США - подгруппа МПК16 H04M3/527
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| № п/п | Номер патента | Название патента | |||
2017 | |||||
| 1 | 9609134 | Utilizing voice biometrics | |||
2016 | |||||
| 2 | 9521260 | Automated response system providing customized prompts based on user situation | |||
| 3 | 9462115 | Unified communications system and method | |||
| 4 | 9432509 | Contact center recording service | |||
| 5 | 9401993 | Automatic language selection for interactive voice response system | |||
| 6 | 9392425 | Method and apparatus for providing short message services for packet switching-only subscription in mobile communications network | |||
| 7 | 9247069 | Modem call forwarding and three-way calling features for VoIP applications | |||
2015 | |||||
| 8 | 9215321 | Utilizing voice biometrics | |||
| 9 | 9077801 | Prioritized prompt ordering and call processing in interactive voice response systems | |||
| 10 | 9077786 | Graphical phone menu systems, methods and articles | |||
2010 | |||||
| 11 | 7756112 | IP telephone system, IP telephone apparatus and method for recording message | |||
| 12 | 7646858 | Protocol builder for a call handling system | |||
2008 | |||||
| 13 | 7379537 | Method and system for automating the creation of customer-centric interfaces | |||
2007 | |||||
| 14 | 7295662 | Answering service giving different messages depending on user profile selected by called subscriber and/or identity of calling subscriber | |||
| 15 | 7203297 | Answering service giving different messages depending on user profile selected by called subscriber and/or identity of calling subscriber | |||
2005 | |||||
| 16 | 6925162 | Method and system for negotiated call forwarding | |||
| 17 | 6904143 | Apparatus and method for logging events that occur when interacting with an automated call center system | |||
| 18 | 6898277 | System and method for annotating recorded information from contacts to contact center | |||
| 19 | 6885733 | Method of providing a user interface for audio telecommunications systems | |||
| 20 | 6847711 | Method for evaluating customer call center system designs | |||
2004 | |||||
| 21 | 6834106 | Call control system and method | |||
| 22 | 6823065 | Auto-dial business card system | |||
| 23 | 6804332 | Network based knowledgeable assistant | |||
| 24 | 6778652 | Method and apparatus for establishing and facilitating a voice call connection from a client computer to a PSTN extension | |||
| 25 | 6771746 | Method and apparatus for agent optimization using speech synthesis and recognition | |||
| 26 | 6765999 | Private branch exchange system | |||
| 27 | 6704409 | Method and apparatus for processing real-time transactions and non-real-time transactions | |||
| 28 | 6700972 | System and method for processing and collecting data from a call directed to a call center | |||
| 29 | 6697473 | Automated personalized telephone management system | |||
2003 | |||||
| 30 | 6661878 | Method and apparatus for establishing a voice call to a PSTN extension for a networked client computer | |||
| 31 | 6658102 | Electronic call assistant | |||
| 32 | 6650734 | System and method for automatic collect messaging on collect call restricted telephone numbers | |||
| 33 | 6636595 | Non-KSU message delivery system | |||
| 34 | 6628760 | Method and apparatus for selecting an internet/PSTN changeover server for a packet based phone call | |||
| 35 | 6539538 | Intelligent information routing system and method | |||
2002 | |||||
| 36 | 6502075 | Auto attendant having natural names database library | |||
| 37 | 6480599 | Telecommunications system and method for automatic call recognition and distribution | |||
| 38 | 6480598 | Methods and apparatus for automating the telephone operator services | |||
| 39 | 6463149 | Web page synchronization system and method | |||
| 40 | 6459785 | Method of providing a dial-in function in telecommunication systems | |||
| 41 | 6427006 | Methods and apparatus for servicing directory assistance calls requesting non-published number information | |||
| 42 | 6421441 | Method and telephone network for switching telephone connections | |||
| 43 | 6421427 | Interactive voice response data transfer system and method | |||
| 44 | 6337906 | Apparatus and method for coupling an automated attendant to a telecommunications system | |||
2001 | |||||
| 45 | 6327354 | Methods, systems, and articles for providing a family telecommunication service | |||
| 46 | 6327343 | System and methods for automatic call and data transfer processing | |||
| 47 | 6314176 | Third party call control | |||
| 48 | 6308062 | Wireless telephony system enabling access to PC based functionalities | |||
| 49 | 6292480 | Electronic communications manager | |||
| 50 | 6266400 | Method for customizing and managing information in a voice mail system to facilitate call handling | |||
| 51 | 6263059 | Communication apparatus and storage medium | |||
| 52 | 6263052 | Autointeraction communication system | |||
| 53 | 6229881 | Method and apparatus to provide enhanced speech recognition in a communication network | |||
| 54 | 6185283 | Telephone system providing personalized telephone features | |||
| 55 | 6173266 | System and method for developing interactive speech applications | |||
2000 | |||||
| 56 | 6167128 | Method and apparatus for controlling a telephone system | |||
| 57 | 6157829 | Method of providing temporary access of a calling unit to an anonymous unit | |||
| 58 | 6144670 | Method and apparatus for establishing and facilitating a voice call connection from a client computer to a PSTN extension | |||
| 59 | 6122484 | Method and apparatus for processing telephone calls | |||
| 60 | 6108410 | Methods and apparatus for automating the detection, reporting and correction of operator input errors | |||
| 61 | 6104912 | Meet-me telephone system with subscriber notification feature | |||
| 62 | 6097963 | Method of providing a multiple mobile subscriber access group in a radio telecommunications network | |||
| 63 | 6097792 | Interactive method and apparatus for the generation of leads | |||
| 64 | 6078325 | Object oriented customer information exchange system and method | |||
| 65 | 6069939 | Country-based language selection | |||
| 66 | 6067443 | Communicator for a telephone system | |||
| 67 | 6047053 | Network based knowledgeable assistant | |||
| 68 | 6044143 | Non-notified centralized operator in private telecommunication network | |||
| 69 | 6044140 | Computer controlled call processor | |||
| 70 | 6026153 | Personal communicator telephone system | |||
| 71 | 6026149 | Method and apparatus for managing telecommunications | |||
| 72 | 6026087 | Method and apparatus for establishing a voice call to a PSTN extension for a networked client computer | |||
| 73 | 6021190 | Method and apparatus for receiving and processing an incoming call | |||
| 74 | 6021181 | Electronic voice mail message handling system | |||
| 75 | 6021176 | Method for monitoring incoming calls to a user's premises on a pots telephone line | |||
| 76 | 6016336 | Interactive voice response system with call trainable routing | |||
1999 | |||||
| 77 | 5991720 | Speech recognition system employing multiple grammar networks | |||
| 78 | 5987102 | Method and apparatus for bridging a voice call including selective provision of information in non-audio to the caller | |||
| 79 | 5953673 | Method of establishing a connection between a calling subscriber of a telecommunications network and a called mobile target subscriber of a mobile radio network | |||
| 80 | 5953401 | Transparent caller interactive attendant bypass system | |||
| 81 | 5949855 | Communication system | |||
| 82 | 5946386 | Call management system with call control from user workstation computers | |||
| 83 | 5937043 | Mechanism for a system and method for detecting fraudulent use of collect calls | |||
| 84 | 5930346 | Extended public switched telephone network architecture with enhanced subscriber control on call setup | |||
| 85 | 5917903 | Computer telephony integration system and method | |||
| 86 | 5917888 | System and method for enhanced telecommunications relay service with easy extension feature | |||
| 87 | 5907600 | Product registration system | |||
| 88 | 5903629 | Apparatus and method for automated audio teleconferencing having enhanced reconfiguration features | |||
| 89 | 5901209 | Caller ID substitution for selected telephone callers | |||
| 90 | 5883940 | Interactive method and apparatus for the generation of leads | |||
| 91 | 5870464 | Intelligent information routing system and method | |||
| 92 | 5864607 | Communication with a computer using telephones | |||
| 93 | 5859902 | Method for processing collect calls | |||
| 94 | 5857015 | Automatic operator and last-number-credit | |||
1998 | |||||
| 95 | 5842112 | Personal communicator system for identifying a telephone which is disposed proximate a locator transmitter | |||
| 96 | 5841837 | Method and apparatus for processing telephone calls | |||
| 97 | 5838779 | Adjunct controller for a telephone system | |||
| 98 | 5838772 | Voice services equipment | |||
| 99 | 5828743 | Apparatus and method for automated audio teleconferencing having enhanced access and security features | |||
| 100 | 5822418 | Telephone communication system having a locator | |||
| 101 | 5802150 | Communication control board with audio functions | |||
| 102 | 5799065 | Call routing device employing continuous speech | |||
| 103 | 5796791 | Network based predictive dialing | |||
| 104 | 5771273 | Network accessed personal secretary | |||
| 105 | 5768356 | User programmable personal call manager | |||
| 106 | 5751760 | Controller for a telephone system with code screening of incoming calls | |||
| 107 | 5740240 | Computer telephony integration system and method | |||
| 108 | 5724408 | Automated call screening | |||
| 109 | 5719928 | Apparatus and method for automated audio teleconferencing having enhanced billing and reservation features | |||
1997 | |||||
| 110 | 5694453 | Method and apparatus for processing telephone calls and delivering information about the calls to a pager | |||
| 111 | 5684860 | Apparatus for automatically distributing calls between users and a fleet of mobile stations through a central station | |||
| 112 | 5668856 | Method and system for screening calls directed to an international telephone operator | |||
| 113 | 5666401 | Automated attendant call processor | |||
| 114 | 5652789 | Network based knowledgeable assistant | |||
| 115 | 5652785 | Enhanced wide area audio response network | |||
| 116 | 5627887 | Method for processing collect calls | |||
| 117 | 5625676 | Method and apparatus for monitoring a caller's name while using a telephone | |||
| 118 | 5619556 | Automated telecommunication peripheral system | |||
| 119 | 5610970 | Telephone system with scheduled handling of calls | |||
| 120 | 5608791 | Group exchange port (GXP) | |||
| 121 | 5594788 | Telephone system and interface device | |||
1996 | |||||
| 122 | 5588037 | Remote access telephone control system | |||
| 123 | 5583922 | Telecommunication system for automatic switching between voice and visual data communications using forms | |||
| 124 | 5581607 | Customized, billing-controlled call bridging system | |||
| 125 | 5581604 | Method and apparatus for processing an incoming call in a communication system | |||
| 126 | 5572577 | Information system for a PABX | |||
| 127 | 5568540 | Method and apparatus for selecting and playing a voice mail message | |||
| 128 | 5541992 | System for connecting an incoming call to a selected one of a number of extensions | |||
| 129 | 5515426 | Telephone communication system having a locator | |||
| 130 | 5515422 | Automated attendant for any combination of PBX, centrex and single-line telephones | |||
| 131 | 5493609 | Telecommunication system for automatic switching between voice and data communications | |||
| 132 | 5487103 | Enhanced wide area audio response network | |||
| 133 | 5483588 | Voice processing interface for a teleconference system | |||
| 134 | 5483581 | Method and apparatus for performing an automated collect call | |||
1995 | |||||
| 135 | 5479491 | Integrated voice-mail based voice and information processing system | |||
| 136 | 5479487 | Calling center employing unified control system | |||
| 137 | 5475748 | Automatic telephone system with function for multiple out-dialed calls per caller | |||
| 138 | 5473676 | Telephone handset interface for automatic switching between voice and data communications | |||
| 139 | 5455903 | Object oriented customer information exchange system and method | |||
| 140 | 5450470 | Script generator and process for programming automated TDD telephone system application | |||
| 141 | 5444770 | Telephone handset interface for automatic switching between voice and data communications | |||
| 142 | 5434906 | Method and apparatus for processing an incoming call in a communication system | |||
| 143 | 5432845 | Post answer telephone call redirection or rerouting | |||
| 144 | 5432840 | Method and arrangement for connecting selectively a stationary subscriber apparatus to a neighboring mobile subscriber apparatus with the aid of a telephone switchboard function | |||
| 145 | 5425089 | Low cost telephone caller identification device and method | |||
| 146 | 5402472 | Automated attendant for any combination of PBX, centrex, and single-line telephones | |||
| 147 | 5396536 | Automatic processing of calls with different communication modes in a telecommunications system | |||
| 148 | 5392341 | Automatic telephone line monitoring and selection apparatus and method | |||
1994 | |||||
| 149 | 5365577 | Telecommunication display system | |||
| 150 | 5355406 | Integrated application controlled call processing and messaging system | |||
| 151 | 5355403 | Customized, billing-controlled call bridging system | |||
| 152 | 5347574 | Automated call screening | |||
| 153 | 5335266 | Automated telecommunication peripheral system | |||
| 154 | 5327486 | Method and system for managing telecommunications such as telephone calls | |||
| 155 | 5325422 | PBX telephone call control system | |||
| 156 | 5319701 | Method and apparatus for performing an automated collect call | |||
| 157 | 5317627 | Enhanced wide area audio response network | |||
| 158 | 5311577 | Data processing system, method and program for constructing host access tables for integration of telephony data with data processing systems | |||
| 159 | 5303298 | Automated attendant call processor | |||
| 160 | 5299260 | Telephone call handling system | |||
1993 | |||||
| 161 | 5253285 | Automated interactive telephone communication system for TDD users | |||
| 162 | 5249219 | Integration of voice store and forward facility | |||
| 163 | 5247570 | Telephone answering system and apparatus for direct caller selection of a party line extension | |||
| 164 | 5193110 | Integrated services platform for telephone communication system | |||
| 165 | 5187735 | Integrated voice-mail based voice and information processing system | |||
| 166 | 5185781 | Automation of telephone operator assistance calls | |||
| 167 | 5181237 | Automation of telephone operator assistance calls | |||
1992 | |||||
| 168 | 5164982 | Telecommunication display system | |||
| 169 | 5163083 | Automation of telephone operator assistance calls | |||
| 170 | 5155761 | Automatic call back system and method of operation | |||
| 171 | 5125024 | Voice response unit | |||
| 172 | 5121421 | Interactive telephone communication system for hearing-impaired person | |||
| 173 | 5119418 | Telephone system with several terminals on a single line | |||
| 174 | 5117451 | Interface to and operation of a voice messaging system | |||
| 175 | 5113430 | Enhanced wide area audio response network | |||
| 176 | 5109405 | Automated call screening | |||
| 177 | 5099509 | Integration of voice store and forward facility | |||
| 178 | 5097528 | System for integrating telephony data with data processing systems | |||
| 179 | 5093858 | Method and apparatus for performing an automated collect call | |||
| 180 | 5086458 | Telephone answering system and apparatus for direct caller selection of a party line extension | |||
1991 | |||||
| 181 | 5070526 | Signal analyzing system | |||
| 182 | 5070523 | Private automatic business exchange | |||
| 183 | 5062133 | Multi-function telephone call management system | |||
| 184 | 5054055 | Telephone system and method for the intelligent use of individual calling line identification information | |||
| 185 | 5048076 | Control apparatus for an automated telephone attendant | |||
| 186 | 5033088 | Method and apparatus for effectively receiving voice input to a voice recognition system | |||
| 187 | 5029196 | Automated call screening | |||
| 188 | 5027384 | Personalized automatic call routing | |||
| 189 | 5007078 | Automated order entry recording method and apparatus | |||
1990 | |||||
| 190 | 4975941 | Call processor for facilitating call completions | |||
| 191 | 4955047 | Automated attendant with direct inward system access | |||
| 192 | 4935958 | Busy/no-answer call completion equipment | |||
| 193 | 4933966 | Method and apparatus for performing an automated collect call | |||
| 194 | 4930152 | Call return telephone service | |||
| 195 | 4926462 | Interface to and operation of a voice messaging system | |||
| 196 | 4922526 | Automated access facilities for use with key telephone systems | |||
| 197 | 4908850 | Voice services network with automated billing | |||
| 198 | 4894857 | Method and apparatus for customer account servicing | |||
| 199 | 4893328 | Automated telephone operator overflow device | |||
1989 | |||||
| 200 | 4850012 | Automated access facilities for use with key telephone systems | |||
| 201 | 4827500 | Automatic speech recognition to select among call destinations | |||
| 202 | 4809321 | Busy/no-answer call completion equipment | |||
1988 | |||||
| 203 | 4783796 | PBX telephone call control system | |||
| 204 | 4747124 | PBX telephone call control system | |||
1987 | |||||
| 205 | 4696028 | PBX Intercept and caller interactive attendant bypass system | |||
| 206 | 4692817 | Programmed conversation recording system | |||
| 207 | 4653089 | Personal telephone adapter | |||
1985 | |||||
| 208 | 4539436 | Programmed conversation recording system | |||
1982 | |||||
| 209 | 4328396 | Total service telephone answering system | |||
1978 | |||||
| 210 | 4115228 | Method of making secondary-electron emitters | |||
1977 | |||||
| 211 | 4054756 | Method and apparatus for automating special service call handling | |||
| 212 | 4038216 | Material and method of making secondary-electron emitters | |||
| © 2017, ПАТ-Инфо, В.И. Карнышев
Дата формирования списка: 03.04.2017 | |||||