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2017

19609138Cross-media voice mail notification and delivery
29609134Utilizing voice biometrics
39609127Dynamic modification of automated communication systems
49609122Identifying information associated with an incoming telephone call
59609102Intelligent interactive voice response system for processing customer communications
69608947Telecommunication and multimedia management method and apparatus
79602986Universal call management platform
89602667Streamlined call management and routing system
99596334Communication device
109591137System and method for providing contact center services in a hybrid operations environment
119591136Methods and systems for customizing interactive voice response calls
129591128System, method, and computer readable medium for establishing communication between devices
139591127Pre-authentication system and method for outgoing communication
149588591Primary device that interfaces with a secondary device based on gesture commands
159584666Visual voice mail delivery mechanisms
169578386Methods and apparatus to provide messages to television users
179578167Customer relationship management (CRM) audio on hold
189578162Telecommunications technology
199578152Telephonic-based engagements
209571657Shared voicemail system
219571649Method for connecting users with agents based on user values dynamically determined according to a set of rules or algorithms
229571645Systems and methods for providing a virtual assistant
239571620Identifying recorded call data segments of interest
249569950Lost and found system for personal items
259569743Funnel analysis
269565309Methods and systems for managing simulated real-time conversations
279565306Filtering an audio signal for a non-real-time recipient
289565302Automatic contextual media recording and processing utilizing speech analytics
299565300Prioritizing multiple callers with a suggested time for a caller to call back
309565289Mobile terminal and method of controlling the same
319560204Systems and methods for authentication of customers
329560199Voice response processing
339553987Using a speech analytics system to control pre-recorded scripts for debt collection calls
349553966Method and apparatus pertaining to the dynamic handling of incoming calls
359549065System and method for automated customer service with contingent live interaction
369544438Compliance management of recorded audio using speech analytics
379544437Visual voicemail method for managing deleted messages
389544436Providing missed call and message information
399544074Time-shifting distribution of high definition audio data
409542074Method and apparatus for enhancing an interactive voice response (IVR) system
419538348Method and message server for routing a speech message
429538014Using an IVR to remotely operate security systems
439538005Automated response system
449538004Applying user preferences, behavioral patterns and environmental factors to an automated customer support application
459538002Repeat contact engine
469537993Identifying recorded call data segments of interest
479537266Power strips with voice message playback

2016

489531882Methods and systems for confirming message delivery
499531657Contact list with conversation point reminder
509530401Apparatus and method for reporting speech recognition failures
519525775Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application
529521255Systems and methods for visual presentation and selection of IVR menu
539516529Method and device to prohibit communications which require active participation by the driver of a vehicle
549516170Method, device, and system for providing notification of message
559516167Media channel management apparatus for network communications sessions
569516165IVR engagements and upfront background noise
579514281Method and system of longitudinal detection of dementia through lexical and syntactic changes in writing
589509848Message storage
599509847System and method for language specific routing
609509844System and method for indexing automated telephone systems
619509734Data group paging service
629509654Delivering recall messages via internet or telephony communication paths
639509521Contextual chat based on behavior and usage
649497327Voicemail preview and editing system
659497306Providing audio announcement to called parties
669495960IVR engagements and upfront background noise
679491297Methods and systems for managing telecommunications
689491296System and method for managing messages in a packetized voice environment
699485359Recording user communications
709485356Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application
719485347Voice-operated interface for DTMF-controlled systems
729479643Linguistic coordination system
739479640Multimodal interactive voice response system
749473640Communications process of an audiovisual message, and communications system
759473637Learning generation templates from dialog transcripts
769467569Methods and apparatus for reducing audio conference noise using voice quality measures
779465794Terminal and control method thereof
789462430System and method for managing messages
799462134Method enabling verification of the user ID by means of an interactive voice response system
809462126Tracking individuals using voice verification
819462105Systems and methods for managing incoming phone calls
829456087Telecommunication and multimedia management method and apparatus
839454760Natural language processing (NLP) and natural language generation (NLG) based on user context for enhanced contact center communication
849448764Web integrated interactive voice response
859444935Method and apparatus for facilitating speech application testing
869439054Emergency call redirection systems and methods
879438730Using a speech analytics system to offer callbacks
889438729Automated testing of interactive voice response systems
899437207Feature extraction for anonymized speech recognition
909432515Messaging translation services
919432509Contact center recording service
929432508System and method for interactive voice response unit table-based programming
939432499Peripheral specific selection of automated response messages
949426306Systems and method for determining a relationship rank
959426298Computer-implemented system and method for distributing messages by discussion group
969420111Communication device, method, and program
979420098Prediction interactive vocla response
989420097Automated traversal of interactive voice response systems
999420091System and method for high-quality call recording in a high-availability environment
1009418658Configuration of voice controlled assistant
1019407765Automated passcode recovery in an interactive voice response system
1029407764Systems and methods for presenting end to end calls and associated information
1039407762Providing enhanced user authentication functionalities
1049401993Automatic language selection for interactive voice response system
1059401987Systems and methods to provide connections to users in different geographic regions
1069398429Communication device that permits a user to select any of multiple user-selectable communication types for a reply
1079398162Systems and methods for playing recorded announcements
1089398155Enterprise-wide split function IVR callback system
1099392119Enhanced visual voice mail
1109386157Method and system for telecommunication
1119386152Intelligent automated agent and interactive voice response for a contact center
1129386146Multi-party conversation analyzer and logger
1139386137Identifying recorded call data segments of interest
1149380524Enhanced call recording for dual-SIM dual-active wireless communication devices
1159380160Systems and methods to customize interactive voice response (IVR) prompts based on information about a caller
1169380156Method for sending recorded conference call content
1179380142Framework for user-created device applications
1189374804Method and apparatus for delivering IPP2T (IP-push-to-talk) wireless LAN mobile radio service
1199374464Systems and methods for online data-linked telecommunications decisions and distribution
1209369584Call server selection
1219369582Audio call screening for hosted voicemail systems
1229369579Personalized interactive voice response system
1239368120Methods and systems for controlling calling party access to called device
1249367123Systems and methods for collaborative browsing on the telecom web
1259363378Processing stored voice messages to identify non-semantic message characteristics
1269363374Using a speech analytics system to control pre-recorded scripts for debt collection calls
1279363372Method for personalizing voice assistant
1289363371Voicemail interactive voice response for instant appointment booking
1299363368Configurable call recording policy
1309363367Using automatically collected device problem information to route and guide users' requests
1319363349Rescue messaging system
1329363104Customized speech generation
1339357360Apparatus and method for providing messaging services
1349357073Method and system for routing messages and connecting users associated with live-connected content
1359357067Systems and methods for using caller data to electronically disseminate a message
1369357065System, method and apparatus for transmitting audio signals over a voice channel
1379357061System and method for the automatic distribution of inmate phone recordings
1389357059System and method for anonymizing a telephone number
1399350868Managing voicemail systems
1409350866Using a speech analytics system to offer callbacks
1419350862System and method for processing speech
1429350845Universal call management platform
1439344567Intelligent interactive voice response system for processing customer communications
1449344560Conversation recording with real-time notification for users of communication terminals
1459344559Method and device for the legally secure archiving of telephone contents
1469343069Methods and systems for name pronunciation
1479343061Method and apparatus for converting text information
1489338295Dynamic modification of automated communication systems
1499338294Automated task definitions
1509338292Method and apparatus for selective silencing of telephone ringing
1519338027Voicemail proxy server
1529336778Method and system for using conversational biometrics and speaker identification/verification to filter voice streams
1539330679Voice processing device, voice processing method
1549325845Method and apparatus for diverting callers to Web sessions
1559319528Method for announcing a calling party from a communication device
1569319524Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application
1579319522Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application
1589313628System and method for determining and delivering appropriate multimedia content to data communication devices
1599313625System and method for enhanced message notification
1609313330Identifying recorded call data segments of interest
1619313329Voice response systems browsing
1629313312Speech recognition method of and system for determining the status of an answered telephone during the course of an outbound telephone call
1639311918Automated communication techniques
1649307084Protecting sensitive information provided by a party to a contact center
1659307080Dynamic call control
1669300811Catching up with an ongoing conference call
1679300798Controlled-environment facility interactive voice response system functionality facilitating repetition of a last requested action
1689300795Voice input state identification
1699300790Multi-party conversation analyzer and logger
1709299343Contact center speech analytics system having multiple speech analytics engines
1719299341Script compliance using speech recognition and compilation and transmission of voice and text records to clients
1729298881Method, system and device for voice message recording and playback at point of care
1739294629Home gateway system with telephony functions and method
1749294622Communication between users of a telephone system
1759294423Communication systems and related methods for notifying devices having a plurality of unique identifiers about missed communications
1769288320System and method for servicing a call
1779288314Call evaluation device and call evaluation method
1789282189Methods, systems, and products for notifications
1799282188Voice message exchange
1809282185System and method for callee-caller specific greetings for voice mail
1819282176Voice recognition dialing for alphabetic phone numbers
1829277060Presenting to a user contextual information regarding a communication before the user takes action concerning the communication
1839270814Attaching multiple phone lines to a single mobile or landline phone
1849270812Apparatus and method for providing incoming and outgoing call information in a mobile communication terminal
1859269092Targeted on-hold messaging system and method thereof
1869264543Applying user preferences, behavioral patterns and environmental factors to an automated customer support application
1879264386Handling notifications in instant messaging systems
1889264292System and method for enhanced address resolution
1899258425Method and system for speaker verification
1909258418Method and apparatus for accessing and interacting with an internet web page
1919258416Dynamically-changing IVR tree
1929257119Telephony system with a background recapitulation feature
1939257116System and dialog manager developed using modular spoken-dialog components
1949256396Speech recognition for context switching
1959253330Automatically record and reschedule conference calls for playback based upon calendar invitations and presence monitoring
1969253323Voice over IP method for developing interactive voice response system
1979253314Method for presenting interactive information about a telecommunication user
1989247056Identifying contact center agents based upon biometric characteristics of an agent's speech
1999247055Interactive voice response (IVR) routing system
2009247039Mobile terminal and control method for the mobile terminal
2019246870Sua sponte establishment of large-scale person-to-person emergency electronic messaging communications based in part on subscriber telephone numbers
2029241068Visual interactive voice response
2039241059Callee rejection information for rejected voice calls
2049240013Evaluation of voice communications
2059237237Computer-implemented system and method for providing messages to users in a discussion group
2069237232Recording infrastructure having biometrics engine and analytics service
2079237224Text interface device and method in voice communication
2089232058System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction
2099232057Method and apparatus of processing speech dialog data of a user call

2015

2109225837System and method for voice messaging
2119225831Mobile terminal having auto answering function and auto answering method for use in the mobile terminal
2129219952Voiding calls to signal supplementary services
2139219703Handling notifications in instant messaging systems
2149215321Utilizing voice biometrics
2159215320System and method for indexing automated telephone systems
2169215305Voice-operated interface for DTMF-controlled systems
2179210558Updating voicemail with selective establishment of PDP contexts and data sessions
2189210264System and method for live voice and voicemail detection
2199210263Audio archive generation and presentation
2209210262Using a speech analytics system to control pre-recorded scripts for debt collection calls
2219210258Computing device with remote contact lists
2229204293Apparatuses, methods, and computer program products for data retention and lawful intercept for law enforcement agencies
2239203965Method, device and system for providing notification of message
2249203961System, method and computer program product for conveying presence information via voice mail
2259203957Method and system for telephone message management
2269202247System and method utilizing voice search to locate a product in stores from a phone
2279197754Preconfigured sender communication
2289197753System to record and analyze voice message usage information
2299197744Call recording with interaction metadata correlation
2309196254Method for implementing quality control for one or more components of an audio signal received from a communication device
2319196249Method for identifying speech and music components of an analyzed audio signal
2329195641Method and apparatus of processing user text input information
2339191795Visual IVR using call redirect
2349191508Using a speech analytics system to offer callbacks
2359191502Conversation recording with real-time notification for users of communication terminals
2369191485Patient communication and monitoring method and system
2379191476System, method, and computer program for speech recognition assisted call center and self service interface
2389185228Buffering voice data in network-based instant connect communication
2399185227Sender driven call completion system
2409185219Recording user communications
2419185218System and method for highly assured delivery of an important segment of an automated call
2429185215Performing actions for users based on spoken information
2439185214Method and apparatus for providing enhanced communications
2449185209Call-details recording device and call-details recording method
2459185205System and method for anonymizing a telephone number
2469184937Methods and apparatus to provide messages to television users
2479179000Method and apparatus for fail-safe control of recordings
2489178974Transaction security method and system
2499178973Audio control system and method using near-field wireless communication
2509178914Method and apparatus for distributed compositional control of end-to-end media in IP networks
2519177292Cautious auto-entry for messaging systems
2529172808Systems and methods for identifying a caller
2539167243Methods and apparatus for providing remote diagnostics to a television receiver
2549167091Bidirectional remote user interface for HMI/SCADA using interactive voice phone calls
2559167088Method and apparatus for selective silencing of telephone ringing
2569165557Voice recognizing apparatus, voice recognizing method, and program for recognizing voice
2579160848Electronic device and method of controlling the same
2589160844Conversation assistant
2599160570Systems and method for enabling IP signaling in wireless networks
2609154628Telecommunication and multimedia management method and apparatus
2619154623Using a speech analytics system to control recording contact center calls in various contexts
2629154622Visual interactive voice response
2639154618Catching up with an ongoing conference call
2649154613Voice input state identification
2659154598Call interception at a base station
2669148738Using local gradients for pitch resistant audio matching
2679148507Identifying information associated with an incoming telephone call
2689148500Command prefix for voice commands
2699148456Context aware help system
2709147212Locating products in stores using voice search from a communication device
2719143905Apparatus and method for providing messaging services
2729142212Apparatus and method for recognizing voice command
2739137359Terminal and method for managing call function
2749137354Portable television (TV) phone and method for controlling operation thereof
2759137345Apparatus and method for audio data processing
2769131062Mobile terminal device
2779131049Multi-channel end-to-end hosted call recording system for IVR-call center analytics
2789125035Call preview system
2799125029Mobile terminal and method for receiving an incoming call
2809118758User feedback on calls
2819118756Recording method, recording device, and electronic device
2829118751System and method for analyzing and classifying calls without transcription
2839116930Method and system for configuring a contact database associated with a user
2849113131Covert monitoring and recording of audio and video in controlled-environment facilities
2859112984Methods and apparatus for detecting a voice command
2869112972System and method for processing speech
2879112971Method and system for simultaneously managing a plurality of simulated real-time conversations
2889112969Apparatus and method for audio data processing
2899106737Systems and methods for recording resource association for recording
2909100478System and method for creating interactive voice response (IVR) dialers
2919100477System and method of call screening
2929100465Automated communications response system
2939100415On-net direct access to voicemail
2949094954Mobile terminal and controlling method thereof
2959094523Metric for meeting commencement in a voice conferencing system
2969094485Real-time adjustment for better caller experience
2979092292Shared application binary storage
2989088655Automated response system
2999088647Method and system for voice-based contact updation
3009088645Intermediary device initiated caller identification
3019087521Systems and methods for improving audio conferencing services
3029084042Apparatus and method for long playback of short recordings
3039083786Electronic device for identifying a party
3049083564System and method of delivering notifications
3059081781Wireless portable device for creating and wirelessly transmitting digital audio and/or video
3069077802Automated response system
3079071689Message backup facilities
3089065925Interruptible, contextually linked messaging system with audible contribution indicators
3099065914System and method of providing generated speech via a network
3109065905Methods and apparatus to provide a network-based caller identification service in a voice over internet protocol network
3119064244Out of office message improvements
3129060055Monitoring and overriding features for telephone service system
3139059880Notification of communication events
3149058590Content upload safety tool
3159055151Method to set the flag as replied or forwarded to all replied or forwarded voice messages
3169055013Integration of voice chat services
3179053711Method of matching a digitized stream of audio signals to a known audio recording
3189053707Evaluation of voice communications
3199049311Automated voice call transcription and data record integration
3209049295Intelligent interactive voice response system for processing customer communications
3219047856Method and apparatus for tone detection
3229042528Data communication
3239042527Visual voice mail delivery mechanisms
3249042526Method and apparatus for enabling a calling party to leave a voice message for a called party in response to a command provided by the calling party
3259042525System and method for voice activated dialing from a home phone
3269042524Systems and methods for proximity-activated voice recording
3279042523Modifying voice messages stored in a voicemail system
3289036807Method and system for routing messages and connecting users associated with live-connected content
3299036798Methods and systems for selecting a buddy from a buddy list and for placing call to a buddy
3309036795System and method for generating and facilitating comment on audio content
3319036793Caller authentication system
3329036792Method for confirming end point location of 911 calls
3339031221System and method for automated voice quality testing
3349031214System and method of use for indexing automated phone systems
3359031210Device for non-intrusive screening of telephone calls and method thereof
3369031208Augmenting a call with context
3379026440Method for identifying speech and music components of a sound signal
3389026438Detecting barge-in in a speech dialogue system
3399025754System and method for determining characteristics for international calls
3409025749System, method, and computer readable medium for establishing communication between devices
3419025743System and method for processing quick note messages
3429025742Method and system for providing targeted messages
3439025741Call processing in a voicemail system
3449025740Method and system for improved communication security
3459025739System and method for visual voice mail in a multi-screen environment
3469025738Messaging translation services
3479025737Visual interactive voice response
3489025736Audio archive generation and presentation
3499025438System and method for communication failover
3509020122Method and apparatus for tagging outgoing telephony calls
3519020108Methods and systems for confirming message delivery
3529015252Method and system for forcing e-mail addresses into blind carbon copy ("Bcc") to enforce privacy
3539014364Contact center speech analytics system having multiple speech analytics engines
3549014350Method for providing a beacon to ensure delivery of automated messages over a telephone or voice messaging system
3559014348Automatic message management utilizing speech analytics
3569014347Voice print tagging of interactive voice response sessions
3579014346Methods and systems for touch-free call handling
3589014345Systems and methods for secure recording in a customer center environment
3599014344Methods and apparatus to send voice messages
3609014343Recalling user-generated messages
3619008296Catching up with an ongoing conference call
3629008285System and method for interactive voice response unit table-based programming
3639008284Authenticating an individual using an utterance representation and ambiguity resolution information
3649008283Customer portal of an intelligent automated agent for a contact center
3659001981System and method for voicemail interruption
3669001980Data communication
3679001979Apparatus and method for anonymously presenting targeted advertisements and desirable media content in association with a virtual currency
3689001977Telephone-based user authentication
3699001976Speaker adaptation
3709001975Contact center recording service
3719001691Messaging systems and methods
3728995628System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with closed loop transaction processing
3738995626Unified and consistent user experience for server and client-based services
3748995625Unified interface and routing module for handling audio input
3758989362Method, system, and apparatus for overriding a ring back signal
3768989359Methods and systems for dynamically changing contact information
3778989357Method and inference engine for processing telephone communication data
3788983835Electronic device and server for processing voice message
3798983042System to record and analyze voice message usage information
3808983041Conserving call logic during handoff
3818983040Method and device for consulting a voice message
3828983038Method and apparatus of processing caller responses
3838977551Parametric speech synthesis method and system
3848977547Voice recognition system for registration of stable utterances
3858976943Voice phone-based method and system to authenticate users
3868976942Method, system and software for implementing an automated call routing application in a speech enabled call center environment
3878976941Apparatus and method for reporting speech recognition failures
3888971504Advanced voice and data operations in a mobile data communication device
3898971503Method of operating an ordering call center using voice recognition technology
3908964951Apparatus and methods for telecommunication authentication
3918964949Voice response apparatus and method of providing automated voice responses with silent prompting
3928964948Method for setting voice tag
3938964947Approaches for sharing data between electronic devices
3948964946Identifying recorded call data segments of interest
3958964727Telephony and data network services at a telephone
3968958557Systems and methods for protecting information
3978954317Method and apparatus of processing user text input information
3988954102System and method for determining and delivering appropriate multimedia content to data communication devices
3998953766Familiarization augmentation system and technology (FAST) dialer
4008953759Interjurisdictional recording mechanism
4018953758Terminating a call according to reverse signaling data
4028953756Checking for permission to record VoIP messages
4038953754Pre-authentication system and method for outgoing communication
4048953753Mass-scale, user-independent, device-independent voice messaging system
4058953752Systems and methods for playing recorded announcements
4068948352Multi-channel interactive message response system
4078948351Methods, systems and computer program products for enhanced call screening
4088948350Telecommunication call management and monitoring system with voiceprint verification
4098948349Communication apparatus and control method thereof
4108948165IP telephony on a home network device
4118942674Responding to incoming calls
4128942360Saving and forwarding customized messages
4138942359Offline voicemail
4148942357Stopping robocalls
4158942356System and method for three-way call detection
4168938052Systems and methods for structured voice interaction facilitated by data channel
4178934612Customer-centric network-based conferencing
4188934611Mass-scale, user-independent, device-independent voice messaging system
4198934610File management system, method and computer program
4208930177Scripting support for data identifiers, voice recognition and speech in a telnet session
4218929518Information processing system, message server, and control method and control program thereof
4228929517Systems and methods for visual presentation and selection of IVR menu
4238929516System and method for transmitting voice messages to a discussion group

2014

4248924217Communication converter for converting audio information/textual information to corresponding textual information/audio information
4258923825Enhanced messaging with language translation feature
4268923491System and method for connecting to addresses received in spoken communications
4278923490Systems and methods for providing searchable customer call indexes
4288923489Applying user preferences, behavioral patterns and environmental factors to an automated customer support application
4298918089Method and device for verifying physical recognition between a caller and a called party
4308917835Visual voicemail privacy protection
4318917834Terminal and method for offering termination-side services
4328917833System and method for non-privacy invasive conversation information recording implemented in a mobile phone device
4338917830Audio call screening for hosted voicemail systems
4348917829Automatic contextual media recording and processing utilizing speech analytics
4358917828Multi-channel delivery platform
4368917827Voice-operated interface for DTMF-controlled systems
4378917826Detecting man-in-the-middle attacks in electronic transactions using prompts
4388917825Telephone-based commerce system
4398917824Visual voicemail method for managing deleted messages
4408917823Transcribing and navigating a response system
4418913722Voicemail preview and editing system
4428913721Systems and methods for preventing sensitive information from being communicated into a non-secure environment
4438909533Method and apparatus for performing and controlling speech recognition and enrollment
4448909198Customized dialing procedures for outbound calls
4458908845Method, device and system for implementing customized ring back tone service and customized ring tone service
4468908840IVR recording continuity control
4478908839Flagged messages in an automatic integrated unified messaging escalation system
4488903058Conveying call subject matter with voice data
4498903057Offline voicemail
4508903056Methods, systems, and products for responding to communications
4518903055Out of office message improvements
4528903054Methods and apparatus to provide a telephone system configuration interface
4538903053Mass-scale, user-independent, device-independent voice messaging system
4548903052Voice print tagging of interactive voice response sessions
4558897757System and method for automatically answering a call on a communication device
4568897427Method and apparatus for enabling a calling party to leave a voice message for a called party
4578897426User interface architecture and protocol for rich client controlled voicemail
4588897425Methods, systems, and products for accessing call logs
4598897424Automatic clustering and visualization of data trends
4608897423Calling party's language selection based on called party's phone number
4618892445Quality of user generated audio content in voice applications
4628892444Systems and methods for improving quality of user generated audio content in voice applications
4638891742IP handset-based voice mail notification
4648891740Voice input state identification
4658891739Apparatus and method for performing precognitive lawful intercept in group calls
4668886169Apparatus and method for providing enhanced telephonic communications
4678885801Method and apparatus for providing virtual messaging
4688885800Home gateway terminal system
4698885799Providing of presence information to a telephony services system
4708885798Systems and methods for presenting end to end calls and associated information
4718885797Systems and methods for providing network-based voice authentication
4728880401Communication converter for converting audio information/textual information to corresponding textual information/audio information
4738880034Data segmentation profiles
4748879713Optimized method to select and retrieve a contact center transaction from a set of transactions stored in a queuing mechanism
4758879711Method and apparatus for network maintenance and supervision of a controlled on-board audio portion
4768879696Remote call monitoring
4778879694Communication apparatus and communication system
4788879693System and method for voice-activated dialing over implicit and explicit NFA trunks
4798879692Recording a new voice greeting
4808874086Providing relevant advertisements or other content based on a communications identifier
4818873721Methods and systems for name pronunciation
4828873720Recording contact center calls in various consent contexts
4838867710Messaging in a hosted private branch exchange
4848867709Method and system for answer-mode identification of a telephony device
4858862477Menu hierarchy skipping dialog for directed dialog speech recognition
4868861707Method and apparatus for simultaneously monitoring computer user screen and telephone activity from a remote location
4878861690Method and system for call, facsimile and electronic messaging forwarding
4888861689System and method to facilitate communication between users via different modalities
4898861688Methods and systems for controlling calling party access to called device
4908856003Method for dual channel monitoring on a radio device
4918855276Telecommunication and multimedia management method and apparatus
4928855271Intelligent disposition manager
4938849262Disclosure of communication information
4948848892Contact list with conversation point reminder
4958848883System and method for managing messages in a packetized voice environment
4968848882System for and method of measuring caller interactions during a call session
4978848881Method and apparatus for telephonically accessing and navigating the internet
4988848879Customizable notification based on recent communication history
4998842811Computer-implemented system and method for providing recommendations regarding hiring agents in an automated call center environment based on user traits
5008838703Method and system for message processing
5018837706Computer-implemented system and method for providing coaching to agents in an automated call center environment based on user traits
5028837693Method for minimizing message collision in a device
5038837692Selecting a voice mailbox for a call associated with a diversion chain
5048837691Message forwarding system
5058837690Callee centric location and presence enabled voicemail using session initiated protocol enabled signaling for IP multimedia subsystem networks
5068837688Provision of private information to voice telephone call parties
5078837687Computer-implemented system and method for matching agents with callers in an automated call center environment based on user traits
5088831582Automated conferencing system and method
5098831195Communicating with an automated interactive telecommunications service system
5108831191Call preview system
5118831187Telephone system
5128831186Systems and methods for gathering information
5138831185Personal home voice portal
5148831183Method for selecting interactive voice response modes using human voice detection analysis
5158825470System and method of providing a response with a different language for a data communication protocol
5168824644Methods, systems, and products for notifications
5178824643System, method and computer program product for conveying presence information via voice mail
5188824642Method and apparatus for enabling a user to perform telecommunications operations
5198824641Real time automatic caller speech profiling
5208817955Peer-to-peer broadcasting in a VoIP system
5218817953System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction
5228817777Hybrid unified communications deployment between cloud and on-premise
5238817773Reverse call origination via a non-signaling network
5248817669Method and apparatus for managing telephone calls
5258817063Methods and systems for voice and video messaging
5268811592Script compliance using speech recognition and compilation and transmission of voice and text records to clients
5278811576Retrieval of deleted voice messages in voice messaging system
5288811575Delivering additional information to receiving parties for text messaging based caller ID
5298805688Communications using different modalities
5308805332Device and method for storing subscriber information in mobile terminal
5318804923System and method for acknowledging incoming communications
5328804922Voice communications method
5338804920Message-indication testing
5348804918Method and system for using conversational biometrics and speaker identification/verification to filter voice streams
5358804917System and method for providing a personalized identity to a destination
5368798609User interface for supporting call function and portable device using the same
5378798254System and method for recording and distributing customer interactions
5388798248Intelligent call log and schedule integration
5398798242Voice-related information in data management systems
5408798241Secure visual voicemail
5418798239Providing missed call and message information
5428798238Call handling treatment for voicemail systems
5438798237Voice dialing method and apparatus for mobile phone
5448792625Call server selection
5458792624Local preservation of an agent message
5468787542Customized caller ID based upon called party number
5478787538Automated communication techniques
5488787535Caller authentication system
5498787534Method and apparatus of processing speech dialog data of a user call
5508787533System and method for placing a phone call through a selected telecommunications network
5518787532Semi automated review of contact center agent performance
5528781091Method and system for providing enhanced caller identification information including screening invalid calling party numbers
5538781084Providing selective voice mail services
5548781083Pausing call processing to enable the playback of information
5558781081Presence management system
5568775189Control center for a voice controlled wireless communication device system
5578775188Method, device, and system for voice approval
5588774381Messaging gateway for directory and anonymous services
5598774371Dynamic multiple server interactive response system
5608774369Method and system to provide priority indicating calls
5618774174System and method for conveying end-to-end call status
5628768711Method and apparatus for voice-enabling an application
5638767931Provisioning in communications systems
5648767928System and method for servicing a call
5658767927System and method for servicing a call
5668767925Interactive assistant for managing telephone communications
5678767924Method for recording telephone conversations
5688767719System and method for split SIP
5698761372Telephone channel personalization
5708761355Methods and systems for notification of call to device
5718761353Telephony system and method with enhanced call monitoring, recording and retrieval
5728761352Enhanced multiparty conference outdial
5738761054Method and apparatus for delivering IPP2T (IP-push-to-talk) wireless LAN mobile radio service
5748755497Method and system for telephone message management
5758755496Method and apparatus for providing special call handling for valued customers of retailers
5768755495Multiple extension and line appearance for IP telephony
5778755494Method and apparatus for voice interactive messaging
5788751241Method and system for enabling a device function of a vehicle
5798751240Apparatus and method for forming search engine queries based on spoken utterances
5808750846Apparatus and method for controlling an incoming call in a mobile communication system
5818750837Voice mail alerts and access from multiple devices using a joint services account
5828750489System and method for automatic call segmentation at call center
5838750484User-programmable call progress tone detection
5848750482Methods and systems for preemptive rejection of calls
5858750469Methods and systems for call processing
5868750468Contextualized telephony message management
5878750465Voice message communication method and system
5888750464System and method for indexing voice mail messages by speaker
5898750463Mass-scale, user-independent, device-independent voice messaging system
5908750169Method and apparatus for delivering IPP2T (IP-push-to-talk) wireless LAN mobile radio service
5918744050Telecommunication and multimedia management method and apparatus
5928737582System to record and analyze voice message usage information
5938737581Pausing a live teleconference call
5948737580Toggling voicemail class of service
5958737579Methods of routing messages using a listener registry
5968737578Method and device for enabling message responses to incoming phone calls
5978737577IP handset-based voice mail notification
5988737576System, method and software for a speech-enabled call routing application using an action-object matrix
5998737575Method and apparatus for transparently recording media communications between endpoint devices
6008731167System and method of providing a walk-up telecommunications terminal having a telephone application and information application
6018731149Method and system for announcement
6028731147Methods and systems for confirming message delivery
6038731146Call re-directed based on voice command
6048725513Providing expressive user interaction with a multimodal application
6058724785Electronic device for identifying a party
6068724779Persisting customer identity validation during agent-to-agent transfers in call center transactions
6078724778Systems and methods for secure recording in a customer center environment
6088719873Digital downloading jukebox system with user-tailored music management, communications, and other tools
6098718242Method and apparatus for automatically building conversational systems
6108718241Methods and apparatus for interfacing with a phone system in an on-demand service environment
6118718240Third party call control
6128718239Performing actions for users based on spoken information
6138718238Method and a system for implementing a multimedia ring back tone service
6148718237Mobile phone with music reproduction function, music data reproduction method by mobile phone with music reproduction function, and the program thereof
6158718236Systems and methods for secure on-line repositories
6168712451Phone messaging using audio streams
6178712384Method and system for triggering message waiting indicator delivery
6188712033Method and system for providing intelligent call rejection and call rollover in a data network
6198712021Retrievable outgoing audio messaging
6208711840Method and apparatus for management and analysis of services in VoIP networks
6218706489System and method for selecting audio contents by using speech recognition
6228706169Interface overlay
6238706092Outgoing voice mail recording and playback
6248705713System and method for processing messages
6258705712System and method for delivering content to a user of a telephony device
6268705710Methods and systems for telephony call completion
6278705709Visual voicemail (VVM) recovery
6288705708Indicators for voicemails
6298705707Labeling communcation device call logs
6308705706Interactive flowgraph for analyzing caller utterances
6318705705Voice rendering of E-mail with tags for improved user experience
6328705703Emergency telephone call notification service system and method
6338699682System and method for providing custom Caller-ID messages
6348699677Voice transcription
6358699676Messaging translation services
6368699675Method and apparatus for exchanging information in a voice communication system
6378699674Dynamic speech resource allocation
6388699673Multi-mode IVR
6398694785Broadband certified mail
6408693669Methods, systems, and computer program products for implementing a custom, interactive call flow
6418693649Methods and apparatus for interfacing with a phone system in an on-demand service environment
6428693647Telecommunication and multimedia management method and apparatus
6438693645Voice message transmission to multiple destinations and playback
6448693644Management system for using speech analytics to enhance agent compliance for debt collection calls
6458693643Integrating visual voicemail within a threaded communication environment
6468688788System and method for automatically responding to a message sent to a user at an email server
6478688451Distinguishing out-of-vocabulary speech from in-vocabulary speech
6488688082Systems and methods for consolidating wireline and wireless voicemail boxes
6498687775System and method for generating and facilitating comment on audio content
6508687773Method and system for interfacing systems unified messaging with legacy systems located behind corporate firewalls
6518687772Global tree rules for an interactive voice response system
6528682669System and method for building optimal state-dependent statistical utterance classifiers in spoken dialog systems
6538681952Systems and methods to selectively provide telephonic connections
6548681950System and method for fingerprinting datasets
6558681949System, method, and computer program for automated non-sound operations by interactive voice response commands
6568681948Method and apparatus for managing voicemail in a communication session
6578676588System for handling a plurality of streaming voice signals for determination of responsive action thereto
6588675849Ubiquitous transfer of a phone number to another phone
6598675846System and method for providing voice messaging with dynamic content
6608675834System and apparatus for managing calls
6618675833System and method for managing messages
6628675830Method and apparatus for interrupting an active telephony session to deliver information to a subscriber
6638675829Notify caller if low quality voicemail is being recorded
6648675828Authentication of a user to a telephonic communication device
6658675827Real-time analytics payment information screening
6668675826System and method for IVR signature detection and event management
6678675825Systems and methods for secure recording in a customer center environment
6688675824Systems and methods for secure recording in a customer center environment
6698675638Method and apparatus for enabling dual tone multi-frequency signal processing in the core voice over internet protocol network
6708670753System and method for determining and delivering appropriate multimedia content to data communication devices
6718670530Methods and devices to retrieve voice messages
6728670529Context aware help system
6738670528Communication device and method for evaluating level of importance of missed incoming call
6748670527Method and system for detecting voice mail spam
6758666044Electronic document answering machine
6768666039Voice traffic gateway
6778666037Alert provisioning system and method
6788666036Alert provisioning system and method
6798666034Audio call screening for hosted voicemail systems
6808666033Provision of private information to voice telephone call parties
6818666032System and method for processing call records
6828660257Method and system for configuring a contact database associated with a user
6838660244Machine translation instant messaging applications
6848654951Method and apparatus for synchronizing transcripts and recordings of a bridge conference and using the same to navigate through the recording
6858654939Recording and receiving voice mail with freeform bookmarks
6868654937System and method for call center agent quality assurance using biometric detection technologies
6878654936Home control, monitoring and communication system using remote voice commands
6888654935Method and system for using conversational biometrics and speaker identification/verification to filter voice streams
6898654934Multimodal interactive voice response system
6908654933Mass-scale, user-independent, device-independent, voice messaging system
6918649488Caller ID surfing
6928644803Mobile contacts outdialer and method thereof
6938644488System and method for automatically generating adaptive interaction logs from customer interaction text
6948644466Interjurisdictional recording mechanism
6958644465Method for processing audio data on a network and device therefor
6968644461Unified rules for voice and messaging
6978644459Message-indication testing
6988644458Method and system for routing calls based on a language preference
6998644457System and method for enforcing a recording preference
7008644304IP telephony on a home network device
7018643694Method and apparatus for answering and recording automatically in visual telephone service
7028638911Classification of voice messages based on analysis of the content of the message and user-provisioned tagging rules
7038638909Dynamically publishing directory information for a plurality of interactive voice response systems
7048638908Contextual conversation processing in telecommunication applications
7058638820In-voicemail-session call transfers
7068634529Services related to conference calls
7078634526Advertising-effectiveness determination method, advertising-effectiveness determination system, and advertising-effectiveness determination program
7088634519Selecting a message greeting for an unavailable party based upon contextual data associated with a contacting party
7098634411Integration of voice chat services
7108630625System and method for personalized messaging
7118630394Methods, systems, and products for providing communications services
7128630393System and method for blocking telephone calls
7138630392World clock enabling time zone sensitive applications
7148630391Voice authentication system and method using a removable voice ID card
7158630282Voice transmitting and receiving system
7168626514Interface for management of multiple auditory communications
7178626134Method and system for passing information through a network during overload
7188625753Delivering recallable messages via internet or telephony communicaiton paths
7198625750Call screening for voicemail
7208625749Content sensitive do-not-disturb (DND) option for a communication system
7218625577Method and apparatus for providing audio recording

2013

7228620290Method and system for scheduling phone call using SMS
7238619960System, method, and computer readable medium for establishing communication between devices
7248619948Intelligent interactive automated notification system
7258615256Method and system for exploiting location-dependent services in a cellular radio system
7268615070Personalizing computerized customer service
7278612568Method, system and network server for recording use of network service capability by applications
7288611875Categorization and routing of calls based on genre
7298611518System and method to display calling area
7308611510System and method for guest voicemail box
7318611509Phone URL exchange for unified communications
7328611507Systems and methods for intelligent call transcription
7338611506Methods and apparatus to facilitate voicemail interaction
7348611505Method and system of generating reference variations for directory assistance data
7358611276Method and system for providing media stored in a PoC box in a PoC system
7368606576Communication log with extracted keywords from speech-to-text processing
7378606569Automatic determination of multimedia and voice signals
7388605880Sharing profile data between telecommunication devices
7398605876Method for re-configuring a communications device
7408605871Methods and apparatus to send voice messages
7418605870Virtual subscriber service
7428605866System and method for broadcasting packetized voice messages
7438605865Background noise effects
7448600747Method for dialog management
7458600018Web integrated interactive voice response
7468600016Method and apparatus for telephonically accessing and navigating the internet
7478600013Real time automatic caller speech profiling
7488600012Methods and systems for providing pre-call-connection messaging services to calling parties
7498599704Assessing gateway quality using audio systems
7508595015Audio communication assessment
7518594634Missed call integration with voicemail and granular access to voicemail
7528594305Enhancing contact centers with dialog contracts
7538594284Systems and methods for providing context-based voicemail
7548594283Personalized alert information available by telephonic device
7558594282Method and apparatus for navigation of a dialogue system
7568594281Dynamic menu framework
7578594280Systems and methods for visual presentation and selection of IVR menu
7588589172Automatic detection, summarization and reporting of business intelligence highlights from automated dialog systems
7598588749Data segmentation profiles
7608588397Communication control system, communication control method, and recording medium including communication control program
7618588379Multimedia communication system, multimedia communication device and terminal
7628588377Method and system for grouping voice messages
7638583436Word category estimation apparatus, word category estimation method, speech recognition apparatus, speech recognition method, program, and recording medium
7648583433System and method for efficiently transcribing verbal messages to text
7658582731Method for recording telephone conversations
7668582730Limited contact telephonic journaling
7678582727Communication of information during a call
7688582725Testing and quality assurance of interactive voice response (IVR) applications
7698578039Method and apparatus for leveraging a stimulus/response model to send information through a firewall via SIP and for receiving a response thereto via HTML
7708577725Telecommunication and advertising business model and method of utilizing same
7718576994Visual voice messaging state synchronization
7728576270Intelligent call management and redirection
7738572182Handling notifications in instant messaging systems
7748571861System and method for processing speech recognition
7758571187Methods and apparatuses for dynamically recognizing terms utilized within electronic mail messages
7768571186Method and system for recording telephone conversations placed on hold
7778565397Source audio identifiers for digital communications
7788565391Voice message intermediary
7798565390Dynamically reconfigurable distributed interactive voice response system
7808565385Automated passcode recovery in an interactive voice response system
7818560323Providing contextual information for spoken information
7828559605Extensible diagnostic tool
7838559604Voicemail notification
7848559603Communication method and apparatus for phone having voice recognition function
7858554194Method and system for providing virtual messenger service
7868553864Method for presenting interactive information about a telecommunication user
7878553856Voicemail systems and methods
7888553854Using voiceprint technology in CALEA surveillance
7898553853Systems and methods for using the advanced intelligent network to redirect data network traffic
7908553852Method and apparatus for conversation based ringtone
7918553851System and method for recording calls in an IP-based communications system
7928553850Method and system for providing information and advertising content in a telephone system
7938548130Providing missed call and message information
7948548129System and method for enhanced message notification
7958548128Telephone apparatus, image display method and image display processing program
7968548127System and method to search a media content database based on voice input data
7978542803System and method for integrating and managing E-mail, voicemail, and telephone conversations using speech processing techniques
7988542802System and method for three-way call detection
7998538760Methods and apparatuses for identifying audible samples for use in a speech recognition capability of a mobile device
8008538000Methods, systems, and computer program products for performing message deposit transaction screening
8018537987Broadcasting voicemail replies
8028537986Systems and methods for customizing messages
8038537985Mobile business client
8048537984Voice over IP telephone recording architecture
8058537982System for synchronizing telephones and electronic displays
8068537981Interrupting a conference call for an emergency situation
8078537979Voice response system with live agent assisted information selection and machine playback
8088537978Method and system for using conversational biometrics and speaker identification/verification to filter voice streams
8098537977Apparatus and method for voice processing in mobile communication terminal
8108537976System and method for handling telephone interruptions
8118532687Methods for geographic optimization of cellular telephone transmit power settings
8128532631Devices, systems and methods for proactive call context, call screening and prioritization
8138532269In-band signaling in interactive communications
8148532268Identifying caller preferences based on voice print analysis
8158532267Voice-operated interface for DTMF-controlled systems
8168526583Media terminal adapter (MTA) local ringback option
8178526582Methods and systems for managing telecommunications
8188526579Notification system
8198526578Voice communication apparatus
8208526577System and method to access content from a speech-enabled automated system
8218521536Mobile voice self service device and method thereof
8228521527Computer-implemented system and method for processing audio in a voice response environment
8238520813System and method for transmitting voice messages via a centralized voice message server
8248520811Method and apparatus for providing special call handling for valued customers of retailers
8258520807Phonetically unique communication identifiers
8268520661System and method for voice over internet protocol
8278516259Verifying authenticity of voice mail participants in telephony networks
8288515470Contact information updating via SMS
8298515041Audio conference feedback system and method
8308515032System to record and analyze voice message usage information
8318515031Voice message exchange
8328515030System and apparatus for processing a communications session
8338515029System and method for visual voice mail in an LTE environment
8348515027Method and system for recalling voicemail messages
8358515026Voice response apparatus and method of providing automated voice responses with silent prompting
8368515025Conference call voice-to-name matching
8378510397Method and apparatus for message notification via RSS feed
8388509834Method and computer-readable medium for social circle push-to-talk service
8398509398Voice scratchpad
8408509397Apparatus and methods of delivering music and information
8418509396Automatic creation of complex conversational natural language call routing system for call centers
8428509395Selecting a message greeting for an unavailable party based upon contextual data associated with a contacting party
8438509394Automated ringback update system
8448509393Internet protocol telephony voice/video message deposit and retrieval
8458504083Analysis of message service provider quality of service
8468503988Systems and methods for providing a password reset feature
8478503659Method and apparatus for ringback tone replacement with downloaded audio files
8488503625Managing packet-based voicemail messages
8498503624Method and apparatus to process an incoming message
8508503623System and method for a visual voicemail interface
8518503622Selectively retrieving VoIP messages
8528503620Advertisement based ringback system and method for use with a directory assistance system
8538503619Method and device for interacting with a contact
8548498388Method and system for announcement
8558498387Wireless messaging systems and methods
8568498386On hold content selection
8578498385Changing redirection information for telecommunications devices via a voicemail system or call handling server
8588498384System, method and software for a speech-enabled call routing application using an action-object matrix
8598498289System, method and mobile device for remote control of a voice mail system
8608494149Monitoring device, evaluation data selecting device, agent evaluation device, agent evaluation system, and program
8618494136Systems and arrangements for communicating with an automated interactive telecommunications service system
8628494127Systems and methods for processing audio using multiple speech technologies
8638494126Method and apparatus for providing IVR system requested data
8648494124Notification systems and methods
8658494123On-hold visual menu from a user's communications device
8668494122Interactive voice response (IVR) system call interruption handling
8678489211Communication apparatus
8688489075System and method for augmenting features of visual voice mail
8698488752System and method for recording voicemail
8708488750Method and system of providing interactive speech recognition based on call routing
8718488749Systems and methods for call replay
8728483368Providing contextual information with a voicemail message
8738483367Messaging in a hosted private branch exchange
8748477913Voicemail with data content
8758477912Content sharing through multimedia ringback tones
8768472592Methods and systems for call processing
8778472590Systems and methods for controlling the content displayed on the browser of a remote user
8788472589Locally storing voicemails and communicating them to other wireless mobile devices
8798467508System and method for managing messages in a packetized voice environment
8808467506Systems and methods for structured voice interaction facilitated by data channel
8818467504Message-indication testing
8828467503Messaging systems and methods
8838467502Interactive assistant for managing telephone communications
8848467501Method for playing a personalized clip
8858462935System and method for monitoring an automated voice response system
8868462919System and method for call logging and retrieval
8878462918Method and system for managing interactive communications campaigns with text messaging
8888462917Method and apparatus for automatically building conversational systems
8898462916Method, system and device for playing enterprise color ringback tone
8908458732Inmate information center for correctional facility processing
8918458320Alerting a user to an occurrence of a specified event
8928457973Menu hierarchy skipping dialog for directed dialog speech recognition
8938457966Method and system for providing speech recognition
8948457288Multi-mode IVR
8958457286System, method and apparatus for acknowledging an incoming phone call
8968457285Communication device
8978451995User status management in a voice calling architecture
8988451992Multimedia call platform
8998451991System and apparatus for managing calls
9008451989Telephone communication system network integrated with sales promotion media
9018451988Delivery of text messages to wireline phones through caller ID functionalities
9028451823Distributed off-line voice services
9038451725Method and apparatus for distributed compositional control of end-to-end media in IP networks
9048447613Robot and server with optimized message decoding
9058446901Communication system for VoIP using an internet protocol converter
9068442827System and method for customized voice response
9078442825Biomimetic voice identifier
9088442496Enhanced messaging with language translation feature
9098442191Modifying voice messages stored in a voicemail system
9108442190Method, system and device for call processing
9118442189Unified communications appliance
9128442188Automatic incubation and revival of messages in message systems
9138442187Secure voice transaction method and system
9148438314Method and system for coordinating data and voice communications via customer contact channel changing system
9158437460User supervision and notification
9168437459Customized caller ID based upon called party number
9178437455System, method and computer program product for globally portable interactive voice response (IVR) systems
9188437454Method and system for recording an audio message
9198437453Dynamic multiple server IVR strings
9208433044Apparatus and method for providing messaging services
9218433041Method and system to enable touch-free incoming call handling and touch-free outgoing call origination
9228432981High frequency and idle communication signal state detection
9238432899Systems and methods for enabling IP signaling in wireless networks
9248432897System and method of presenting caller identification information at a voice over internet protocol communication device
9258428241Semi-supervised training of destination map for call handling applications
9268428238System and method for ensuring call privacy in a shared telephone environment
9278428229Flagged messages in an automatic integrated unified messaging escalation system
9288428228Unified communication system
9298428227Certified communications system and method
9308423635System and method for automatic call flow detection
9318422646Method and apparatus for forwarding voicemail
9328422642Message system for conducting message
9338422641Distributed record server architecture for recording call sessions over a VoIP network
9348416942Methods, systems, and computer program products for implementing a custom, interactive call flow
9358416939System and method for providing seamless music on hold
9368416932Convenience features in a method and system for providing enhanced caller identification
9378416928Phone number extraction system for voice mail messages
9388416927System and method for limiting voicemail transcription
9398416926Method and system for providing an audio representation of a name
9408411829System, method and device for managing messages
9418411828Intuitive voice navigation
9428411826Voicemail notification server load balancing
9438411825Method, system, and computer program product for contacting intended customers
9448406743Systems and methods for consolidating wireline and wireless voicemail boxes
9458406390Pausing a live teleconference call
9468406387Method for the remote request of information which is stored in a telecommunication entity and a telecommunication entity having remote request functionality for stored information
9478406386Voice-to-text translation for visual voicemail
9488406385Messaging translation services
9498406384Universally tagged frequent call-routing user queries as a knowledge base for reuse across applications
9508406383Voice authentication for call control
9518406382Transparent voice registration and verification method and system
9528402499Voicemail interface system and method
9538401526Systems and methods for providing a password reset feature
9548401157System and method for providing audible spoken name pronunciations
9558401156Real-time monitoring of caller experience in a call flow
9568401155Systems and methods for secure recording in a customer center environment
9578396195Methods, systems, and products for dynamically-changing IVR architectures
9588396194Methods and apparatus to provide a telephone system configuration interface
9598396193System and method for voice activated signaling
9608396192Desktop recording architecture for recording call sessions over a telephony network
9618391454User status management in a voice calling architecture
9628391448Methods and apparatus for reliable voicemail message deletion alerts at mobile communication devices
9638391447Visual voice messaging state synchronization
9648391446Method and system for routing calls based on a language preference
9658391445Caller identification using voice recognition
9668391347Decision feedback equalizer (DFE) circuits for use in a semiconductor memory device and initializing method thereof
9678386125Adaptive communication between a vehicle telematics unit and a call center based on acoustic conditions
9688385532Real-time detective
9698385523System and method to facilitate voice message retrieval
9708385516Ringback blocking and replacement system
9718385515Intuitive profiling engine for voice-based telephony applications
9728385514Providing an advertisement to a calling party before ringback
9738385513Processing a received voicemail message
9748380174Voice mailbox configuration methods and apparatus for mobile communication devices
9758379810Integrated network communication device
9768379809One-touch user voiced message
9778379808Dynamically reconfigurable distributed interactive voice response system
9788379807Providing a customized voicemail-retrieval announcement
9798379804Using a complex events processor (CEP) to direct the handling of individual call sessions by an interactive voice response (IVR) system
9808379803Voice response apparatus and method of providing automated voice responses with silent prompting
9818379802System and method for transmitting voice input from a remote location over a wireless data channel
9828374864Correlation of transcribed text with corresponding audio
9838374859Automatic answering device, automatic answering system, conversation scenario editing device, conversation server, and automatic answering method
9848374567High speed serial link with power spectral density frequency response suppression
9858374319Realtime call screening
9868374318Systems and methods for providing context-based voicemail
9878374317Interactive voice response (IVR) system call interruption handling
9888374316System for recording spoken phone numbers during a voice call
9898374168Telephone communication
9908370155System and method for real time support for agents in contact center environments
9918370127Systems and methods for building asset based natural language call routing application with limited resources
9928369497Enhanced voicemail system and method
9938369495Intelligent interactive voice response system
9948369494Method and apparatus for selective silencing of telephone ringing
9958369493System and method for recording an audio to-do list and adding to-do list items to a calendar application
9968369492Directory dialer name recognition
9978369491Automated answering party identification by a voice over internet protocol network
9988369490Incoming call screening, control and prioritisation in a telephone device
9998369489User interface that reflects social attributes in user notifications
10008364484Voice recognition apparatus and method
10018363816Electronic device, incoming call answering and rejection method and digital data storage media
10028363796Selection and initiation of IVR scripts by contact center agents
10038363795System and method for message storage assurance in a geographically distributed voice messaging system
10048363794Voice mail extension
10058363792Speech recognition method of and system for determining the status of an answered telephone during the course of an outbound telephone call
10068358772Means for directing a caller through an interactive voice response system and of making use of prerecorded precategorized scripts
10078358756Techniques for marking and manipulating voice message segments through a telephone user interface
10088358755Preventing undesired voicemails
10098358754Methods, apparatus and computer-readable media for providing a network-based call park feature
10108358753Interactive voice response (IVR) cloud user interface
10118358751Method for establishing sua sponte large-scale person-to-person emergency electronic messaging communications based in part on subscriber telephone numbers
10128358750Electronic message management system and associated methods
10138358749System and method to search a media content database based on voice input data
10148358748Method and apparatus for navigation of a dialogue system
10158358747Real time automatic caller speech profiling
10168358746Method and apparatus for unified interface for heterogeneous session management
10178358745Recording identity data to enable on demand services in a communications system
10188355914Mobile terminal and method for correcting text thereof
10198355484Methods and apparatus for masking latency in text-to-speech systems
10208351595Restoration of a caller to a previous place in an on-hold queue
10218351580Perspective-based media playback
10228345835Systems and methods for visual presentation and selection of IVR menu
10238345834System and apparatus for managing calls
10248345833Methods and systems for telephony call completion
10258345832Enhanced voicemail usage through automatic voicemail preview
10268345831Automatic contextual media recording and processing utilizing speech analytics
10278345830Method and apparatus for voice interactive messaging
10288345829Authentication of a user to a telephonic communication device
10298345828System and method for pooled IP recording

2012

10308340969Method and mobile communication device for generating dual-tone multi-frequency (DTMF) commands on a mobile communication device having a touchscreen
10318340270Identification of multiple persons on a phone call
10328340260Inmate management and call processing systems and methods
10338340257Switching modes in an interactive voice response system
10348340256Method for minimizing message collision in a device
10358335305Monitoring and overriding features for telephone service system
10368335300Personalizing computerized customer service
10378332895Digital downloading jukebox system with user-tailored music management, communications, and other tools
10388331539Method and system for representing the attributes of an incoming call
10398325893Click-to-call attack prevention
10408325887Method of and a communications system for providing, to a calling party, information concerning a message played to the calling party
10418325886Methods and systems for managing telecommunications
10428325884Method, system and software for implementing an automated call routing application in a speech enabled call center environment
10438320536Method and system for centralized recording in a distributed environment
10448320532Method and system for providing voice dialing service in a SIP-based network
10458320531Template-based electronic message generation using sound input
10468320529Sending urgent messages to multiple recipients via a single call
10478316378Data flow control in wireless communication systems
10488315865Method and apparatus for adaptive conversation detection employing minimal computation
10498315363Network call recording
10508315361Voice message transmission and retrieval
10518315360Method for designing an automated speech recognition (ASR) interface for a customer call center
10528315249Integration of voice chat services
10538311206Facilitating communications for voicemail services in a system that uses disparate signaling systems
10548311191Augmenting a call with context
10558311190Performing human client verification over a voice interface
10568311189Method and device for enabling message responses to incoming phone calls
10578311188User interface with voice message summary
10588306518Handset service migration automation and subscriber identity module tracking
10598306509Enhanced messaging with language translation feature
10608306196Communication terminal, control method for communication terminal and control program for communication terminal
10618306195Visual test automation tool for message-based applications, web applications and SOA systems
10628306194Method for reducing costs during the transfer of unidirectional information flows
10638306193Method of pairing a portable device with a communications module of a vehicular, hands-free telephone system
10648306192System and method for processing speech
10658306191Caller recognition by voice messaging system
10668301757System and method for obtaining in-use statistics for voice applications in interactive voice response systems
10678300781Method and apparatus for retrieving all voicemail messages at the same time
10688300780Smart capture for populating an address book with entries
10698300778Information processing terminal device and method for notifying missed call or unread E-mail
10708300776Highlighting of voice message transcripts
10718300775Resolving calling line identification information
10728300774Method for operating a voice mail system
10738300773Telephonic recording system and method
10748300552Network interface unit control system and method therefor
10758296147Interactive voice controlled project management system
10768295819Picture caller ID systems, methods and apparatus
10778295468Optimized method to select and retrieve a contact center transaction from a set of transactions stored in a queuing mechanism
10788295450Wireless messaging system
10798295449Method and system for creating audio identification messages
10808295448Communication system and method
10818295446Telephony system and method with enhanced call monitoring, recording and retrieval
10828294943Print control apparatus and printing system
10838290779System and method for providing a managed language translation service
10848290131Customized caller ID based upon called party number
10858290127System and method for broadcasting packetized voice messages
10868290126System and method for a visual voicemail interface
10878290125Voice response unit shortcutting
10888290124Conference call replay
10898285833Packet data recording method and system
10908285266Systems and methods for facilitating identification of communication originators
10918284912Method and system for providing enhanced caller identification information including screening invalid calling party numbers
10928284909Offline voicemail
10938284907Automated conversation recording device and service
10948280015Providing contextual information with a voicemail message
10958280013System, method and software for a speech-enabled call routing application using an action-object matrix
10968279861Real-time VoIP communications using n-Way selective language processing
10978275614Support device, program and support method
10988275099World wide telecom web voice applications
10998275097Voice phone-based method and system to authenticate users
11008271278Quantizing feature vectors in decision-making applications
11018270580Interactive voice advertisement exchange
11028270577Multiple visual voicemail mailboxes
11038266664Methods and apparatus to provide messages to television users
11048265932System and method for identifying audio command prompts for use in a voice response environment
11058265931Method and device for providing speech-to-text encoding and telephony service
11068265261Telephone channel personalization
11078265246Device and method for implementing a coloring ring back tone service and device for acquiring a coloring ring back tone file
11088265239Callee centric location and presence enabled voicemail using session initiated protocol enabled signaling for IP multimedia subsystem networks
11098265236Defining third-party voice mail access numbers in view of LATA boundaries
11108265235Wireless and wireline messaging services
11118265234Systems and methods for enabling a user to more easily navigate an interactive voice response (IVR) menu
11128265233Method for providing early-media service based on session initiation protocol
11138265077Lawful interception method and architecture for transparent transmission of interception information
11148260617Automating input when testing voice-enabled applications
11158259917System and method for generating one-way speech signal samples
11168259913Method for enhancing processing priority, method for implementing interactive service, method for generating customized IVR flow, and corresponding apparatus and system
11178259912On-hold message system
11188259911Call processing and subscriber registration systems and methods
11198259711Method and apparatus for quality assurance in a multimedia communications environment
11208254545System and methods for enhanced multimedia in VoIP networks
11218254542Phone key authentication
11228254537Method and apparatus for updating a presence attribute
11238254536Methods, systems, and products for providing communications services
11248254535Performing actions for users based on spoken information
11258254533System and apparatus for processing a communications session
11268254530Authenticating personal identification number (PIN) users
11278249244System and method for recording and distributing customer interactions
11288249233Apparatus and system for representation of voices of participants to a conference call
11298249226In-progress voicemail transfer based on identity
11308249225Identifying caller preferences based on voice print analysis
11318249224Providing speaker identifying information within embedded digital information
11328249223Relay apparatus and memory product
11338245261Methods and apparatus for providing remote diagnostics to a television receiver
11348244222Professional translation and interpretation facilitator system and method
11358244221Visual voicemail messages and unique directory number assigned to each for accessing corresponding audio voicemail message
11368243898Call screening method and apparatus
11378243893Customer messaging service
11388243892System, apparatus and method for managing switch capacity in broadcast messaging
11398243889System and method for dynamic call-progress analysis and call processing
11408243888Apparatus and method for managing call details using speech recognition
11418239444System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction
11428239197Efficient conversion of voice messages into text
11438238529System apparatus and method for applying voice mail short codes in a broadcast message system
11448238528Automatic analysis of voice mail content
11458238526Voicemail outbox
11468238525Voice recognition server, telephone equipment, voice recognition system, and voice recognition method
11478238523Method and system for providing ring back tone service by using play announcement message in intelligent network
11488234366Methods and apparatus to provide presence information
11498233598Telecommunication and multimedia management method and apparatus
11508233597System and method for the playing of key phrases in voice mail messages
11518233596Providing subscriber information in voice over IP (VoIP) system
11528233595System and method for forwarding a session based on a recording capacity
11538233594Caching message information in an integrated communication system
11548233593Dynamically reconfigurable distributed interactive voice response system
11558233592Personal home voice portal
11568233381VoIP telephone system with distributed account codes
11578229507Method for setting voice tag
11588229395System and method for facilitating communication between two parties
11598229092Filtering spurious voicemail messages
11608229088Time authentication system, terminal device, time authentication method for conversation voice data for use therein, and program thereof
11618229086Apparatus, system and method for providing silently selectable audible communication
11628229085Automatic message management utilizing speech analytics
11638229083Method and system for automatically connecting to conference calls
11648229082Awareness and negotiation of preferences for improved messaging
11658229081Dynamically publishing directory information for a plurality of interactive voice response systems
11668229080Testing and quality assurance of multimodal applications
11678229079Propagating user status information across computing resources
11688229078Background noise effects
11698224984Method for quality analysis during transmission of real-time critical data in packet-oriented network
11708224695Monetizing service calls through advertising
11718223948Multi-tiered media services for globally interconnecting businesses and customers
11728223938Methods, systems, and computer program products for providing caller identification services
11738223930Method and system for workgroup voicemail message
11748223929Interactive web interface for interactive voice response
11758222994Techniques to provide automatic reminders
11768219402Asynchronous receipt of information from a user
11778218754System, method and software for transitioning between speech-enabled applications using action-object matrices
11788218737System and method for providing message-based communications via a centralized voice message server
11798218736Methods and systems for confirming message delivery
11808218735Messaging advise in presence-aware networks
11818218734Messaging with a locked communication device
11828218529Device for and method of terminating a VoIP call
11838213581Apparatus and methods for telecommunication authentication
11848213580Automated message conversion based on availability of bandwidth
11858213579Method for interjecting comments to improve information presentation in spoken user interfaces
11868209185Interface for management of auditory communications
11878208609System and method for voice activated dialing from a home phone
11888208608Method and system of providing personal and business information
11898208607Device, method and computer readable medium for recorded data management
11908208413Multiple-termination routing in a wireless network environment with an internet protocol core
11918204486Dynamic messaging routing and audio-to-text linking for visual voicemail
11928204484System and method for managing missed calls and unread messages
11938204200Method, system, and apparatus for overriding a ring back signal
11948204186Selectable audio and mixed background sound for voice messaging system
11958204185Method and apparatus for retrieving voicemail messages via customer premise equipment
11968204183Method, apparatus, and computer readable medium thereof for enabling an internet extension to ring a conventional extension
11978204180Systems and methods for preventing sensitive information from being communicated into a non-secure environment
11988204096Automatic frequency hopping method for use with wireless device
11998199889Visual voicemail unavailability solution
12008199887Phone call management
12018199886Call control recording
12028194846Transfer function for messaging platform in public telephone system
12038194829Leaving a message for a party while on an active real-time communication
12048194828Providing voice messages to an intended recipient
12058194827Secure voice transaction method and system
12068190431Method and system for providing speech recognition
12078189760Variable-time call forwarding to voicemail
12088189749Techniques for handling messages in a messaging system
12098189748Method and system for sending short voice message
12108189747Internet-based telephone call manager
12118189746Voice rendering of E-mail with tags for improved user experience
12128189745Method and system for recording telephone conversations placed on hold
12138185586Method for output handling of messages stored in mailboxes of a message storage system
12148184782Method and apparatus for processing voice calls
12158184779Outbound dialogue system and dialogue operation method
12168180646System and method for implementing voice print-based priority call routing
12178180028System and method for called party controlled message delivery
12188180027Score-driven management of recordings
12198180025Methods and apparatus for enforcing caller listening behavior on interactive voice response applications
12208180024Method and system of call completion based on caller selected call treatment
12218175591Barrier operator system and method using wireless transmission devices
12228175233Distributed cache system
12238175232Push voicemail via "always on"
12248175231Toll-free directory assistance with automatic selection of an advertisement from a category
12258175230Method and apparatus for automatically building conversational systems
12268175228Systems, methods and computer products for internet protocol television message waiting indication
12278175227Methods, systems, and computer program products for providing message management services
12288175081Method and system of screening and control of telephone calls while using a packet-switched data network
12298175020Method for the transmission and distribution of digital television signals
12308170588Contact information updating via SMS
12318170197System and method for providing automated call center post-call processing
12328170184Systems and methods for recording resource association in a recording environment
12338170183Systems and methods for providing a message service for a site
12348170182Enhanced call tracing
12358165274System for digitally notifying customers of a utility
12368160220Request to block use of remotely selected ring tone
12378160216Voicemail system with subscriber specific storage folders
12388160215Systems and methods for visual presentation and selection of IVR menu
12398160211System and method for IVR signature detection and event management
12408160060System and method for transferring data using variance based messaging
12418160054Methods and system for instant voice messaging and instant voice message retrieval
12428155959Dialog system for human agent to correct abnormal output
12438155296Method, system, and article for audibly identifying a called party
12448155281Cross-media voice mail notification and delivery
12458155279Method and system for routing calls based on a language preference
12468155278Communication method and apparatus for phone having voice recognition function
12478155277Voice and motion activated telephone
12488155276Synchronous and asynchronous brokering of IVR sessions for offline interaction and response
12498155275Systems and methods for managing alarms from recorders
12508150003Caller initiated undivert from voicemail
12518150002Method and apparatus for controlling unsolicited messaging in real time messaging networks
12528150001Methods for voice activated dialing
12538150000Voice mail notification using instant messaging
12548149999Generating reference variations
12558149998Method, system and device for playing enterprise color ringback tone
12568149738Method and terminal for establishing PT session in order to use PT box
12578145422System and method for obtaining map coordinates to fixed location
12588144855Optimizing interactive voice response unit port utilization
12598144844Method and system for announcement
12608144843System and method for accessing a messaging service using a short dialing sequence
12618144842Unified messaging gateway device for providing operation during a network failure
12628144839Communication method and system for determining a sequence of services linked to a conversation
12638144838Automated task classification system
12648144837Method and system for enhanced user experience of audio
12658144692Automation of IP phone provisioning with self-service voice application
12668139754Correlating call log files using voice prints
12678139732Method and system for providing enhanced caller identification
12688139728Method and apparatus for telephonically accessing and navigating the internet
12698139723Voice authentication system and method using a removable voice ID card
12708139722System and method for expedited resolution of inquiries for an automated agent
12718139721Telephonic repeat method
12728135822Reporting events from multiple WS-enabled devices
12738135115System and method for multi-channel recording
12748135114Method and apparatus for creating an answer tone for a computing device with phone capabilities or a telephone
12758131556Communications using different modalities
12768130920System and method for providing network information service using CID-type messages
12778130919Message delivery using a voice mail system
12788130918System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with closed loop transaction processing
12798130916Dynamically improving performance of an interactive voice response (IVR) system using a complex events processor (CEP)
12808130915Verification of user presence during an interactive voice response system session
12818130914Calling card having an associated pre-recorded personal greeting
12828130913Method and apparatus for archiving calls terminating at a computer
12838126132Method and system for providing enhanced call waiting
12848126121Multi-modal communications method
12858126120Providing missed call and message information
12868121897System and method of advertisement via mobile terminal
12878121280Expedited call setup
12888121267Forked-call ringback replacement system
12898121266Method for checking a ring-back signal
12908121265Retrieval of deleted voice messages in voice messaging system
12918121264Protected data container for storing data relating to recorded calls in a manner that enables the data to be authenticated
12928121262Text feedback to an on-hold party
12938121261Systems and methods for providing interpretation services
12948116439Call intrusion
12958116438System for providing telephonic voice response information related to items marked on physical documents
12968116437Voice communications menu
12978116436Technique for verifying identities of users of a communications service by voiceprints
12988111816Methods and systems for enabling return to same position in a review of messages in a voice mail system using tag or identifier stored in the voice mail system
12998111815Method and device for preventing misuse of personal information
13008111814Extensible alert types
13018111812Technique for emulating an instruction set in providing electronic messaging service through an information assistance provider
13028108471Communicating a response to the creator of a voice message forwarded by another
13038107602Directory assistance with data processing station
13048107601Wireless messaging system
13058107600High volume call advertising system and method
13068107599Methods and apparatus for the composition and communication of digital composition coded multisensory messages (DCC MSMS)
13078107597Messaging advise in presence-aware networks
13088103724Method and program product for securing privacy of an e-mail address in an e-mail
13098102978Storage-enabled facilities
13108102977Voicemail box with caller-specific storage folders
13118102976Systems and methods for trading track view
13128102975Voice business client
13138102974Method and apparatus for event notification based on the identity of a calling party
13148102973Systems and methods for presenting end to end calls and associated information
13158098800Method and apparatus for bulletin board messaging in a voice mail system
13168094803Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto
13178094788System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with customized message depending on recipient
13188094787Method and system for utilizing information for efficient recording solutions in a complex multi-media recording environment
13198090650Secure payment service and system for interactive voice response (IVR) systems
13208090085Providing called number characteristics to click-to-dial customers
13218090084Automated call router for business directory using the world wide web
13228090081Maintaining a call log
13238090080Method and system for an automated departure strategy

2011

13248086462Automatic detection, summarization and reporting of business intelligence highlights from automated dialog systems
13258085916Method and system for providing enhanced caller identification information
13268085915System and method for spam detection
13278085909Multi-mode IVR
13288085907Dynamic control of voice mail delivery sequence
13298085906Method, system and apparatus for providing alternative multimedia ring back tone substitute service by using intelligent network
13308081741Saving and forwarding customized messages
13318081740Voice over IP method of determining caller identification
13328081739Methods and systems for voice activated dialing
13338077842System and method for associating due dates with messages
13348077841System and method for an outbound greeting
13358077838Method and voice communicator to provide a voice communication
13368077837Systems and methods for providing context-based voicemail
13378077836Transparent voice registration and verification method and system
13388077835Method and system of providing interactive speech recognition based on call routing
13398077834Telephone and method for routing a telephone call in a telecommunications network
13408077833Method for sending a previously recorded personalized message to a caller by a network voice mail system
13418077832Systems and methods for consent-based recording of voice data
13428073113Marking voice messages as heard
13438073112Method and system to manage multiple IVRs
13448068588Unified rules for voice and messaging
13458064578Tune master caller identification device
13468064577Method and apparatus for retrieving voicemail messages from a client/server network using a mobile device
13478064574Messaging advise in presence-aware networks
13488064573Computer generated prompting
13498064367Multiple voicemail account support for a VoIP system
13508059795Systems and methods for providing voicemail features in a VoIP system
13518059793System and method for voicemail privacy
13528059792Method and system for message routing
13538059791Visual alert provisioning system and method
13548059790Natural-language surveillance of packet-based communications
13558059641Encapsulation method discovery protocol for network address translation gateway traversal
13568054954One touch voice memo
13578054953Method and system for executing correlative services
13588054952Systems and methods for visual presentation and selection of IVR menu
13598054950Network initiation and pull of media from mobile devices
13608054949Image based caller identifying system
13618054036Power transmission control device, power reception control device, non-contact power transmission system, power transmission device, power reception device, and electronic instrument
13628050918Quality evaluation tool for dynamic voice portals
13638050389Method and system for automatically selecting outgoing voicemail messages
13648050388Messaging advise in presence-aware networks
13658050387Method and system for providing customized audio responses to incoming phone calls
13668046356Multimedia portal
13678045683Tune master caller identification device
13688045681Method of operating a telecommunications link between two telecommunications devices which transmits display control commands in a separate data channel
13698041312Information guidance service system, information guidance providing device, information guidance service method, and recording medium
13708041014Automated call handling based on caller ID
13718041013Transferring multiple dialogs of a call
13728041012System and method for voice-activated dialing over implicit and explicit NFA trunks
13738040216Virtual entry assistant using automated greeter
13748036893Method and system for identifying and correcting accent-induced speech recognition difficulties
13758036641Method for operating a playback unit in a vehicle, for playing back data stored on a data medium
13768036364Transfer function for messaging platform in public telephone system
13778036357Adding an identified caller's other devices to a voice mail system
13788036350Audio chunking
13798036349Ordering telephone messages left for a user
13808036345Voice mailbox with management support
13818032378Content and advertising service using one server for the content, sending it to another for advertisement and text-to-speech synthesis before presenting to user
13828032373Closed-loop command and response system for automatic communications between interacting computer systems over an audio communications channel
13838031862Voice mail apparatus and control method thereof
13848031843Voice message recall
13858031360Methods and systems for fax routing
13868027450Call forwarding to voice mail systems based on redirecting number
13878027438Electronic message translations accompanied by indications of translation
13888027437System and method for improving message delivery in voice systems utilizing microphone and target signal-to-noise ratio
13898027436User initiated voice mail reset system
13908023625Communication system and voice mail apparatus
13918023624Service interfacing for telephony
13928023622Technique for call context based advertising through an information assistance service
13938019064Remote notification of communications
13948019059Method, system and article of manufacture for bookmarking voicemail messages
13958019058System and method for fast, reliable setup of voicemail playback
13968019057Systems and methods for generating and testing interactive voice response applications
13978019055Media instant messaging for mobile device
13988019054Method and apparatus for dynamically generating color ringback tones
13998019053Apparatus and method for providing automatic language preference
14008019051Method and apparatus for ordering communications
14018014499Arrangement in a local computer for sending voice messages to a unified communications system
14028014497Messaging advise in presence-aware networks
14038014496Systems and methods for providing network-based voice authentication
14048009819Semi-supervised training of destination map for call handling applications
14058009814Method and apparatus for a voice portal server
14068009813Telephone user interface programmable shortcut
14078009811Testing and quality assurance of interactive voice response (IVR) applications
14088005198Methods and apparatus for defending against telephone-based robotic attacks using permutation of an IVR menu
14098005197Methods and apparatus for defending against telephone-based robotic attacks using contextual-based degradation
14108005196Systems and methods for multi-tiered priority messaging
14118005195Telephone network messaging
14128005194Technique for handling incoming reply messages
14138000462Screening of calls in a packet-based network
14148000456Techniques for marking and manipulating voice message segments through a telephone user interface
14158000455Methods and systems for call processing
14168000454Systems and methods for visual presentation and selection of IVR menu
14178000453Personal virtual assistant
14188000452Method and system for predictive interactive voice recognition
14197996148System and method for obtaining map coordinates to fixed location
14207995720Methods, systems, and products for notifications
14217995719Coordination of a voicemail response with calendar scheduling
14227995718Methods and systems using a telephone number server (TNS)
14237995715Communications systems and methods for exchanging messages between users
14247995714Voicemail conversion
14257995713Voice-identification-based signal processing for multiple-talker applications
14267995712Call holding for a video call in a mobile communication device
14277995711Method and apparatus for voice mail notes
14287995710Telephone-receiving call center system
14297991187Intelligent image smoke/flame sensor and detection system
14307991129Personalized voice applications in an information assistance service
14317991128Mirroring of conversation stubs
14327991126Method for restricting mailbox-to-mailbox message transfers
14337991125Adaptive incoming call processing
14347986773Interactive voice response system security
14357986772Saving information from information retrieval systems
14367986771Automated call router for business directory using the world wide web
14377983401Customized provision of automated menu options
14387983399Remote notification system and method and intelligent agent therefor
14397983198Method and apparatus for delivering IPP2T (IP-push-to-talk) wireless LAN mobile radio service
14407978831Methods and apparatus for defending against telephone-based robotic attacks using random personal codes
14417974609Mobile communication terminal having function of displaying communication state and method thereof
14427974390Method and system for transferring audio content to a telephone-switching system
14437970608Providing contextual information for spoken information
14447970109Auto block and auto discovery in a distributed communication system
14457970107Method and system for automated and selective determination of call completion services
14467969967Number portability for an IMS network
14477966181System and method for processing speech files
14487966176System and method for independently recognizing and selecting actions and objects in a speech recognition system
14497965824Selectable audio and mixed background sound for voice messaging system
14507965823Method and apparatus for a telephone user interface control for enabling and disabling a web interface
14517965822Telephony dialing using speech recognition
14527965821Method, system and apparatus for controlling a voice recorder
14537961854System to record and analyze voice message usage information
14547961853System and method for prioritizing communications messages
14557961852Method and device for transmitting requests from a requesting machine to a domain name server
14567958207Method of installing software for enabling a connection of a phone to an interconnected network
14577957510Notifying network contacts of inquiries
14587957509Voice enhancing for advance intelligent network services
14597953841Monitoring an RTP data stream based on a phone call
14607953212Method and system for call, facsimile and electronic message forwarding
14617953211Automated ringback update system
14627949719Multimedia message transfer
14637949107Method, system, and computer program product for providing privacy measures in instant messaging systems
14647949105Method and system for multimodal presence detection
14657949104Message delivery system with echo-cancellation
14667949103System and method for providing voice messaging with dynamic content
14677948954Architecture and method for using IEEE 802.11-like wireless LAN system to emulate private land mobile radio system (PLMRS) radio service
14687948923Method and apparatus for delivering IPP2T (IP-push-to-talk) wireless LAN mobile radio service
14697945040Integrated disparate intelligent peripherals
14707945030Accessing messages stored in one communication system by another communication system
14717945029Translation server for facilitating operations with multiple media messaging systems
14727945028Coalescence of voice mail systems
14737945027Message-indication testing
14747940908Sharing profile data between telecommunication devices
14757940899Fraud detection, risk analysis and compliance assessment
14767940898Method and system for routing calls based on a language preference
14777940897Word recognition system and method for customer and employee assessment
14787937274Call campaign methodologies
14797936861Announcement system and method of use
14807933773Natural language understanding monitoring system for identifying a task
14817933617Content reproducing device, content reproducing system, automatic content receiving method, and automatic content transferring method
14827933391Apparatus and method for providing priority voice messaging from an emergency center
14837933389System and method generating voice sites
14847933388Method and system for providing information and advertising content in a telephone system
14857933387Voice transition script caller
14867933225Architecture and method for using IEEE 802.11-like wireless LAN system to emulate private land mobile radio system (PLMRS) radio service
14877929675Visual caller identification
14887929672Constrained automatic speech recognition for more reliable speech-to-text conversion
14897929671System and method for voice activated signaling
14907929670Contact manipulaton and retrieval system
14917929669Method and system for reporting events in telecommunication networks
14927925510Componentized voice server with selectable internal and external speech detectors
14937924987Methods, apparatus and data structures for managing distributed communication systems
14947924986IVR system manager
14957924821Method and communication system for implementing calling tapping at flash
14967920680VoIP caller authentication by voice signature continuity
14977916848Methods and systems for participant sourcing indication in multi-party conferencing and for audio source discrimination
14987916842Systems and methods for providing voicemail services including caller identification
14997916841Method and apparatus for joint detection
15007912447Home gateway system for home automation and security
15017912199Methods and systems for remote cell establishment
15027912198System and method for implementing multimedia ring back tone service
15037912189Failover voice messaging
15047912188Centralized feature platform in a packetized network
15057912186Selectable state machine user interface system
15067907716System and method for facilitating enhanced call awareness
15077907707Techniques for storing real-time voice messages in a caller's voicemail box
15087907706Telephone network/computer network gateway
15097904058Recording data at a mobile telephone during a telephone call
15107903797Methods and systems for creating and delivering group recordings
15117903795System and method for indicating status of an incoming transmission to a user
15127903794Pictorial voice mail notification with link to voice mail server
15137903793Template-based electronic message generation using sound input
15147903792Method and system for interjecting comments to improve information presentation in spoken user interfaces
15157903692Devices, systems and methods for delivering text messages
15167903635System and method for enabling DTMF detection in a VoIP network
15177899160Method and system for providing configurable application processing in support of dynamic human interaction flow
15187894597Categorization of telephone calls
15197894580Methods and apparatus for reliable voicemail message deletion alerts at mobile communication devices
15207889847Computer-based method and apparatus for controlling, monitoring, recording and reporting telephone access
15217889846Voice coordination/data retrieval facility for first responders
15227885690Methods for driving devices capable of displaying images and processing audio messages
15237885422Audio device and method
15247885392Method and apparatus for enhanced voice message addressing and playback via a phone interface
15257885391System and method for call center dialog management
15267885389Method for controlling announcements and interactive responses in an exchange
15277881471Systems and methods for recording an encrypted interaction
15287881444Apparatus, system, and method for providing voicemail service using presence status in packet data messaging system
15297881442Call announcement service
15307876885Method and system for establishing a communication system
15317873149Systems and methods for gathering information
15327873148Handset originated programmable ringback replacement system
15337869580Mobile phone with music reproduction function, music data reproduction method by mobile phone with music reproduction function, and the program thereof
15347869579Selectable replay of buffered conversation in a VOIP session
15357869578Printer with speech transcription of a recorded voice message
15367869577Remote access system and method and intelligent agent therefor
15377865205Method and system for managing push-to-talk modes
15387864942System and method for routing calls
15397864931Personal calendaring, schedules, and notification using directory data
15407864929Method and systems for accessing data from a network via telephone, using printed publication

2010

15417860224Method and apparatus for providing a voicemail notification
15427860223Method and system for communication confirmation warning
15437860222Systems and methods for acquiring, accessing, and analyzing investigative information
15447856088System and method for integrating heterogeneous telephone mailboxes
15457853664Method and system for purchasing pre-recorded music
15467853451System and method of exploiting human-human data for spoken language understanding systems
15477852994Systems and methods for recording audio
15487852993Speech recognition enhanced caller identification
15497852992Methods and apparatus for audio communication
15507848493System and method for capturing media
15517844296Video mobile terminal
15527844038Systems, methods and apparatus for tracking on-call activity
15537844037Method and device for enabling message responses to incoming phone calls
15547844036Visual test automation tool for message-based applications, web applications and SOA systems
15557840209Reply voice message transmission system and method thereof
15567835504Telephone number parsing and linking
15577835503Systems and methods of adding attachments to voice calls over a circuit-based network
15587835305Remote management system
15597826606Telecommunication network that provides caller-entered information to multiple call destinations
15607826600Method and procedure for compiling and caching VoiceXML documents in a voice XML interpreter
15617822612Methods of processing a voice command from a caller
15627817787Voice mail apparatus and control method of voice mail apparatus
15637817786Method and system of automatically pausing an automated voice session
15647817785Method and system for announcement
15657817784System for managing voice files of a voice prompt server
15667813488System and method for providing information regarding an identity's media availability
15677813483System and method for providing presence information to voicemail users
15687813482Internet telephone voice mail management
15697813481Conversation recording with real-time notification for users of communication terminals
15707813480Phone terminal and record/play program
15717808671Methods and systems for fax routing
15727804941Systems and methods for message delivery in a controlled environment facility
15737801515Wireless telephone communication for individual callers to contact remote telephone terminals through a public switched telephone network
15747801286Method and system for managing voice mail boxes
15757801285Activation of a telephones's own call answering equipment according to the number of the calling party
15767801284Voice terminal for dialing by name with presence
15777801283Method of operating vehicular, hands-free telephone system
15787796739Presence management system, presence notification method, server unit, and terminal device
15797792270Integrated disparate intelligent peripherals
15807792258Customer menu
15817792254System for distributing VXML capabilities for execution on client devices
15827788333Systems and methods for providing critical information based on profile data
15837787606Communication terminal and reception blocking method thereof
15847787602Methods and apparatus to provide a telephone system configuration interface
15857787601System and method for IVR signature detection and event management
15867787428Integrated information communication system
15877783014Decryption and decompression based audio system
15887778836System and method of using modular spoken-dialog components
15897778396Telephone status notification system
15907778395Telephone/transaction entry device and system for entering transaction data into databases
15917773731Methods, systems, and products for dynamically-changing IVR architectures
15927773730Voice record integrator
15937769583Quantizing feature vectors in decision-making applications
15947769148Filler video streams in interactive voice response systems
15957769146Method and system for connecting calling and called parties when called party is leaving message for calling party
15967769145Telephone calling interface
15977769143System and method for transmitting voice input from a remote location over a wireless data channel
15987769142Asynchronous discrete manageable instant voice messages
15997764770System and method for efficient provision of a voicemail message indicator signal over a computer data network
16007760860Methods and systems for enabling a reply call to a voice mail message
16017756258Communications system with direct access mailbox
16027756257SIP enabled device identification
16037756255Method and system for delivering a voice message from a telephone to a group of recipients
16047751538Policy based information lifecycle management
16057751536Line appearance reservation for SIP endpoints
16067751535Voice browser implemented as a distributable component
16077751533Dynamic message templates and messaging macros
16087751384Method and system for identifying calls
16097751383Method and system for facilitating mediated communication
16107747010Telephony software client application for handling the insertion and removal of logical audio devices
16117746988Method, system and telephone answering device for processing control scripts attached to voice messages
16127746987Voice message transmission and retrieval
16137742582Offender message delivery system
16147742580Methods and apparatus for context and experience sensitive prompting in voice applications
16157742579Simplified call answering service
16167742468Systems and methods for providing enhanced telephone services
16177742462CD-ROM on which a program for functioning as an IP telephone terminal is recorded, management server, operation server, and IP telephone terminal setup method
16187739326System, method, and computer readable media for confirmation and verification of shipping address data associated with transaction
16197738638Voice over internet protocol call recording
16207738637Interactive voice message retrieval
16217738636Message-indication testing
16227738635Correlating call data and speech recognition information in a telephony application
16237738407Method and apparatus for delivering IPP2T (IP-push-to-talk) wireless LAN mobile radio service
16247734727Communication arrangement and method for communication systems having an interactive voice function
16257734023System and method for message storage assurance in a geographically distributed voice messaging system
16267734022Method and apparatus for managing call requests in a communication network
16277730163Multimedia message service apparatus
16287729480Method and system for multi-modal interaction
16297729479Automatic generation of mixed media messages
16307729478Change speed of voicemail playback depending on context
16317729345Scalable voice over IP system providing independent call bridging for outbound calls initiated by user interface applications
16327724888Automated method for determining caller satisfaction
16337724884Method and apparatus for notifying called and/or calling parties of a call placement
16347724878Technique for assisting a user with information services at an information/call center
16357720912Multimedia message transfer
16367720204Method of establishing a communications call
16377720203System and method for processing speech
16387715533Brokering of information acquisition by devices in a wireless network
16397715532Automated passcode recovery in an interactive voice response system
16407715370Method and system for subscribing a user to a service
16417711358Method and system for modifying nametag files for transfer between vehicles
16427706513Distributed text-to-speech synthesis between a telephone network and a telephone subscriber unit
16437706511System and method for sending text messages converted into speech through an internet connection
16447702792Method and system for managing communication sessions between a text-based and a voice-based client
16457702084Toll-free directory assistance with preferred advertisement listing
16467702082Method, system, and storage medium for providing comprehensive facsimile information within a voice mail system
16477698642Method and apparatus for generating prompts
16487698372System for publishing messages from identified, authorized senders to subscribers
16497697667Voicemail recall feature
16507697666Pre-caching mechanism for optimized business data retrieval for CTI sub-systems
16517689658Method for publishing messages from identified, authorized senders to subscribers
16527688954System and method for identifying caller
16537688953Rate control in communications systems
16547685247System for publishing and converting messages from identified, authorized senders
16557685245Digital notification and response system
16567685102Methods and apparatus for operating on non-text messages
16577684549System and method for managing messages in a packetized voice environment
16587684548Notification and response system with attendance tracking features
16597680253Method and apparatus for remote notification of office mail delivery
16607676028System and method for storing a voicemail message in a communication environment
16617676027Systems and methods to send and receive encrypted DTMF digits in a data flow
16627676026Desktop telephony system
16637672850Method for arranging voice feedback to a digital wireless terminal device and corresponding terminal device, server and software to implement the method
16647672844Voice processing apparatus
16657672436Voice rendering of E-mail with tags for improved user experience
16667664248Call forwarding to voice mail systems based on redirecting number
16677664236Forked-call ringback replacement system
16687664235Method and apparatus for voice mail notes
16697660403Multi-networking communication system and method
16707660400Method and apparatus for automatically building conversational systems
16717660295Telephony and data network services at a telephone
16727657014Call screening method and apparatus
16737657008Storage-enabled telecommunications network
16747657007Method and apparatus for instant voice messaging
16757657006Messaging translation services
16767657005System and method for identifying telephone callers
16777653182Method of managing personal data about users of voice services and an application server for executing the method
16787653181Method of creating and managing a customized recording of audio data relayed over a phone network
16797650629Enhanced trust relationship in an IEEE 802.1.times.network
16807650282Word spotting score normalization
16817649983Apparatus and method for channel-transparent multimedia broadcast messaging
16827649877Mobile device for sending text messages
16837647382Instant messaging with caller identification
16847646858Protocol builder for a call handling system
16857646857Systems and methods for providing voicemail services including caller identification
16867646855Computer implemented voice markup system and method
16877643620System and method for notification of an event

2009

16887640159System and method of speech recognition for non-native speakers of a language
16897639788Voice over IP method of determining caller identification
16907636428Systems and methods for call screening
16917636427Method and system for connecting two or more persons by telephone
16927636425Voice authentication for call control
16937634072Integrated instant messaging, routing and telephone services billing system
16947634068Methods and systems for creating and delivering group recordings
16957634067Methods and systems for visual voice calls
16967634066Speech processing for telephony API
16977634064System and method for transmitting voice input from a remote location over a wireless data channel
16987633270Charger
16997630905Call campaign methodologies
17007630479CCXML/Voice XML browser to implement an AIN intelligent peripheral with call handling functionality
17017630478Method and system for multimodal presence detection
17027627096System and method for independently recognizing and selecting actions and objects in a speech recognition system
17037627094Selective response telephone answering system
17047624171Method for digitally notifying customers of a utility
17057623634Network support for secure caller ID
17067623633System and method for providing presence information to voicemail users
17077623632Method, system and software for implementing an automated call routing application in a speech enabled call center environment
17087620161Saving information from information retrieval systems
17097620160Announcing presence information during telephone call ringback
17107620159System, method and software for transitioning between speech-enabled applications using action-object matrices
17117616742Bandwidth reduction in a VoIP network using music on hold
17127616741System and method for facilitating a custom ring in connection with a call
17137616739Method for forwarding multimedia messages between different multimedia messaging service centers
17147613290Recording using proxy servers
17157613283Method and apparatus for interactive voicemail
17167613282Enhancing voice QoS over unmanaged bandwidth limited packet network
17177613281Monitoring a response time for a user request
17187613280System and method for transmitting critical communications to a plurality of communication recipients
17197613279Method and system for directly interconnecting a TDM PBX to a voice mail system
17207610547Markup language extensions for web enabled recognition
17217609822Methods and apparatus for implementing voice messaging using E-mail
17227609820Identification and management of automatically-generated voicemail notifications of voicemail and electronic mail receipt
17237609819Systems and methods for delivering personalized storm warning messages
17247606908Speedy delivery of communication to a vehicle
17257606706System and method for storage and retrieval of personal communications in a broadband network
17267606351Telephone number change notification method and telephone number change notification system
17277602890Telephone network messaging
17287602888Menu presentation system
17297599475Method and apparatus for generic analytics
17307599474Voice recognition for filtering and announcing message
17317599473Greetings based on presence status
17327596606Message publishing system for publishing messages from identified, authorized senders
17337596370Management of nametags in a vehicle communications system
17347596210Presence enhanced outcalling
17357593513Network based voice mail with call screening
17367593387Voice communication with simulated speech data
17377590759System and method for providing remote data access and trascoding for a mobile communication device
17387590226Telephone message system and method
17397590224Automated task classification system
17407587462Method and apparatus for distributing notification among cooperating devices and device channels
17417583793Message notification instant messaging
17427580512Selection of incoming call screening treatment based on emotional state criterion
17437580510Peer to peer voice over IP network with distributed call processing
17447577239Tracking and controlling the impact of unwanted messages
17457573986Method and system for interjecting comments to improve information presentation in spoken user interfaces
17467571458Method and apparatus for selecting and displaying multi-media messages
17477571100Speech recognition and speaker verification using distributed speech processing
17487570753Method, system and medium for plug-and-play downloading of speed dial lists
17497570747Private branch exchange (PBX), voice store equipment, message processing method, program and recording medium
17507570746Method and apparatus for voice interactive messaging
17517570745Telephone system having message recording function
17527567655System and method for accessing a messaging service using a short dialing sequence
17537564958System and method for delivery of a message to multiple destinations
17547564956Method, system and article of manufacture for bookmarking voicemail messages
17557564955System and method for outbound calling from a distributed telecommunications platform
17567561870Outgoing call handling system and method
17577561680System and method for called party controlled message delivery
17587561679Message delivery using a voice mail system
17597561678Auto block and auto discovery in a distributed communication system
17607561674Apparatus and method for providing automatic language preference
17617561673Integration of speech services with telecommunications
17627561672Automatic voice call connection service method using personal phone book database constructed through voice recognition
17637558735Transcription application infrastructure and methodology
17647558381Retrieval of deleted voice messages in voice messaging system
17657552225Enhanced media resource protocol messages
17667551729Method and apparatus for increasing channel capacity in an IP-based voice messaging system
17677548612Common gateway to call control systems
17687548611Method and system for reporting events in telecommunication networks
17697548610Voice-activated geographically based telephone routing system and method
17707548539Method and apparatus for Voice-over-IP call recording
17717546143Multi-channel quiet calls
17727545918Call ticker
17737545917System for accessing data via voice
17747542909Method, system, and apparatus for repairing audio recordings
17757542552Method and apparatus for generating default personal greetings using text to speech conversion
17767539291Enhancing messaging services using translation gateways
17777539290Facilitation of a conference call
17787539289Selective deactivation of a voicemail system
17797536001Generation of availability indicators from call control policies for presence enabled telephony system
17807535999Voice mail bridging in communication systems
17817535996Method and system for recording audio onto a carrier using a personal computer
17827535995System and method for volume indication during a communication session
17837535922Devices, systems and methods for delivering text messages
17847532710Systems and methods for providing voicemail services
17857529669Voice-based multimodal speaker authentication using adaptive training and applications thereof
17867529353Using a voice extensible markup language browser to implement an advanced intelligent network intelligent peripheral
17877526572System and method for providing remote data access for a mobile communication device
17887526080Integrated disparate intelligent peripherals
17897526074Method for non-real time group interaction using a voice messaging system
17907522910Method and apparatus for controlling data provided to a mobile device
17917522712Method for initiating a session in a store and forward messaging system
17927522711Delivery of audio driving directions via a telephone interface
17937519166Tune master caller identification device
17947519165Method for providing digital notification and receiving responses
17957519164System and method for sending information between users with a teleponic device while a call is in progress
17967515694Apparatus for personalizing computerized customer service
17977515583Method and apparatus for providing a configurable quality of service threshold for voice over internet protocol
17987512219Selectable audio and mixed background sound for voice messaging system
17997509255Apparatuses for adaptively controlling processing of speech signal and adaptively communicating speech in accordance with conditions of transmitting apparatus side and radio wave and methods thereof
18007506029Establishing communication between a messaging client and a remote device running a browsing application
18017505571Communications systems and methods for exchanging messages between users
18027505570Voice over IP method for developing interactive voice response system
18037505568Method and system of providing personal and business information
18047505451Usage-based charging device and usage-based charging method
18057502448Automated conversation recording device and service
18067499531Method and system for information lifecycle management
18077499530System and method for on-demand recording
18087499529Systems and methods for providing filtered message delivery
18097499528Method and communication system for identifying calling/called party
18107499527System and method for determining the status of a telephone in a packet switched network
18117496189Caller information display methods and systems
18127496183Method for providing digital notification
18137493145Providing telephone services based on a subscriber voice identification
18147492874Dynamic interactive voice architecture
18157492873Voice/data session switching in a converged application delivery environment
18167492872Method for giving notification of a message to a subscriber
18177489766Authenticating a caller before providing the caller with access to one or more secured resources
18187487094System and method of call classification with context modeling based on composite words
18197486782Multifunction data port providing an interface between a digital network and electronics in residential or commercial structures
18207486780System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with telephone-based service utilization and control
18217486779Origin device based callee identification
18227483522Sponsored information distribution method and apparatus
18237483521Database for use in telephone communications
18247483520Method and apparatus for prompting a cellular telephone user with instructions
18257480368Providing voice messages to an intended recipient
18267477730Integrated telephone call and context notification mechanism
18277477729Portable message waiting indicator
18287477728Fast voice dialing apparatus and method
18297475017Method and apparatus to improve name confirmation in voice-dialing systems
18307474741Messaging advise in presence-aware networks
18317474740Interactive voice-activated reservation system and method
18327474739Providing speaker identifying information within embedded digital information
18337474738System and method for providing recorded messages on a communications network
18347474432Methods and systems for fax routing

2008

18357471787Method of operating a distributed call progress tone detection system
18367471775Method and apparatus for generating and updating a voice tag
18377471774Method and system of pausing an IVR session
18387471773Telephone terminal
18397466987User interface for a radiotelephone
18407466804Method and system for call, facsimile and electronic message forwarding
18417466802System and method for providing visual indication of caller and telephony platform information on customer premises equipment
18427466801Method and apparatus for presenting caller identification information with geographical and/or source language information
18437466800Method and system of voice activated dialing using an intelligent peripheral in an advance intelligent network
18447463897Message data in mobile communication systems
18457463724Audio caller identification
18467460654Processing of enterprise messages integrating voice messaging and data systems
18477460653Apparatus and methods for telecommunication authentication
18487460651Contact identifier for message types
18497460650Method for designing an automated speech recognition (ASR) interface for a customer call center
18507457404Methods of monitoring communications sessions in a contact centre
18517457398Methods and systems for providing voicemail services
18527457397Voice page directory system in a voice page creation and delivery system
18537457396Automated call management
18547457395Dynamic allocation of voice ports and menu options in an interactive voice recognition system
18557457281System and method for transmitting voice messages through the internet
18567457254Method and system for automatic language negotiation on voice (over IP) calls
18577454313Hierarchical workload monitoring for optimal subordinate tasking
18587453993Apparatus and method for a world wide web-based directory with automatic call capability
18597453991Method and apparatus for voice mail notes
18607450695Method and system for routing calls based on a language preference
18617450562Method for transmitting short message using internet phones and system therefor
18627447299Voice and telephone keypad based data entry for interacting with voice information services
18637444288Automatically mixing audio signals in a predetermined manner
18647443965Integrated voice and data interoperability platform
18657443964Caller ID messaging
18667443963Call processing system with call screening
18677443960Method and system for an automated departure strategy
18687440748Telephone which enables timely input and presentation of information
18697440555Method and apparatus for rendering audio streams from textual content for delivery to a user
18707437292Dialog system for a man-machine interaction having cooperating dialog devices
18717437287Apparatus and method for voice recognition and displaying of characters in mobile telecommunication system
18727436939Method and system for consolidated message notification in a voice command platform
18737433456Monitoring and overriding features for telephone service system
18747430510System and method of using modular spoken-dialog components
18757430285Methods, systems, and products for providing communications services
18767428302System and method for real-time, personalized, dynamic, interactive voice services for information related to existing travel schedule
18777424099Saving and forwarding customized messages
18787424098Selectable audio and mixed background sound for voice messaging system
18797421393System for developing a dialog manager using modular spoken-dialog components
18807421068Methods, apparatus, computer program products and computer data signals for provision of voice mailbox services
18817421067System and methodology for peer-to-peer voice communication employing a pushed interactive multimedia announcement
18827421066Telephone call/voice processing system
18837421065Internet telephone system
18847418087Telephone network messaging
18857418085Special needs digital notification and response system
18867415101System, method and software for a speech-enabled call routing application using an action-object matrix
18877415100Personal virtual assistant
18887415007Method and system of screening and control of telephone calls while using a packet-switched data network
18897414925System and method for providing telephonic voice response information related to items marked on physical documents
18907412382Voice interactive system and method
18917412050Conference calls via an intelligent call waiting interface
18927412037Method, system, and storage medium for providing comprehensive facsimile information within a voicemail system
18937412036Method for establishing a telephone connection by voice control and corresponding voice server
18947411984Method of providing tone information to nodes in a packet network
18957409230Method for providing an occasion date notification function in a phone
18967409048Call processing and subscriber registration systems and methods
18977409047Personalized telephone directory and calling system
18987406158Method and system for playing packetized announcements to telephone network end office switching systems from a centralized digital recorded announcement unit
18997403967Methods, apparatus, and computer readable media for confirmation and verification of shipping address data associated with a transaction
19007403602Internet-based message delivery with PSTN billing
19017403600Person to person telephone services
19027400713IP handset-based voice mail notification
19037400712Network provided information using text-to-speech and speech recognition and text or speech activated network control sequences for complimentary feature access
19047400711System and technique for dynamically interjecting live advertisements in the context of real-time isochronous (telephone-model) discourse
19057397905Interactive voice response (IVR) system providing dynamic resolution of data
19067392041Mobile access to information using images
19077392039Complete message delivery to multi-mode communication device
19087392038Location sensitive multimedia messaging (MMS)
19097391853Systems and methods for monitoring network-based voice messaging systems
19107389236Navigation and data entry for open interaction elements
19117388952Method and system for providing enhanced call waiting
19127386103Method and system for providing prompt navigation in interactive voice response (IVR) system
19137386102System for remote control of an automated call system
19147386101System and method for call answer determination for automated calling systems
19157382867Variable data voice survey and recipient voice message capture system
19167379539Dynamically reconfigurable distributed interactive voice response system
19177379538Telephone answering device which notifies a user based on call related information received from a calling party
19187379431Error correction method and apparatus for TTY on VoIP transmissions
19197376703Instant messaging with caller identification
19207376227Method and apparatus for integrating agent status between a customer relations management system and a multiple channel communications center
19217376220Automatically updating a voice mail greeting
19227372947Message exchange and method for distributing messages in telephone networks
19237369649System and method for caller initiated voicemail annotation and its transmission over IP/SIP for flexible and efficient voice mail retrieval
19247369648Apparatus and method for PBX-integrated unified messaging services on a switched backbone
19257369647Voice mail notification using instant messaging
19267366665System and method for processing speech files
19277366285Multi-modal communications method
19287366158Connection device providing access point to wide area network
19297362852School-wide notification and response system with enhanced administrator function
19307359493Bulk voicemail
19317359492Method and apparatus for converting a voice signal received from a remote telephone to a text signal
19327359491Saving information from information retrieval systems
19337356356Telephone number retrieval system and method
19347356133Method and system for anonymously transmitting messages by means of a telecommunication network
19357356132Tune master telephone
19367356131Methods and systems for voice activated dialing
19377356130Method and system for selecting speech or DTMF interfaces or a mixture of both
19387355734Dial-up internet facsimile apparatus
19397352849SMS switching private branch exchange system and method
19407352848Personal address updates using directory assistance data
19417349682Home gateway system for automation and security
19427349528Unified messaging system
19437349527System and method for extracting demographic information
19447346507Method and apparatus for training an automated speech recognition-based system
19457346150Controlling messaging actions using form-based user interface
19467343151Cellular phone having mail and schedule functions
19477340044Method and apparatus for bulletin board messaging in a voice mail system
19487340043Voice extensible markup language-based announcements for use with intelligent network services
19497340042System and method of subscription identity authentication utilizing multiple factors
19507340041Telephone device having operation function by voice input
19517340040System and method for real-time, personalized, dynamic, interactive voice services for corporate-analysis related information
19527336773Method and system for multi-mode communication with sender authentication
19537336772Methods and systems for connecting a call using a name or series of characters
19547336771Voice extensible markup language enhancements of intelligent network services
19557333595Voice mail interface
19567333594Message-based expense application
19577331036System and method to graphically facilitate speech enabled user interfaces
19587330536Message indexing and archiving
19597330100Mobile device and related method for displaying text message with background images
19607327836Architecture for unified messaging
19617327835Methods and systems for enabling return to same position in a review of messages in a voice mail system using tag or identifier stored in the voice mail system
19627327833Voice communications menu
19637327728Broadband telecommunications system
19647325246Enhanced trust relationship in an IEEE 802.1x network
19657324636Multiple voice channel communications
19667324632Distribution device in a data signal processing installation, and data signal processing installation
19677321944User programming system using web server for private branch exchange
19687321655Caching user information in an integrated communication system
19697320026Intersystem messaging using ENUM standard
19707319742Voice information storage and retrieval system and method
19717319741Media resource card with dynamically allocated resource points
19727319692Subscriber mobility in telephony systems
19737317908Transferring voice mail messages in text format
19747317792Integrated disparate intelligent peripherals
19757317787Voice enhancing for advance intelligent network services
19767315614Remote notification of communications

2007

19777313229System and method for delayed or repeated message delivery
19787313228Dynamic call processing control
19797310413Language for implementing telephony processing in end points
19807310412Personalized recorded message via message delivery system
19817310329System for sending text messages converted into speech through an internet connection to a telephone and method for running it
19827308572Method of printing a document
19837308085Serializing an asynchronous communication
19847308084Method and apparatus of associating file description during a browser-initiated download
19857308083Message durability and retrieval in a geographically distributed voice messaging system
19867308081Methods and systems for telephony call completion
19877308080Voice communications method, voice communications system and recording medium therefor
19887307963Architecture and method for using IEEE 802.11-like wireless LAN system to emulate private land mobile radio system (PLMRS) radio service
19897305345Methods, systems, and computer program products for providing automated customer service via an intelligent virtual agent that is trained using customer-agent conversations
19907305068Telephone communication with silent response feature
19917304585Initiation of actions with compressed action language representations
19927302049Convenience features in a method and system for providing enhanced caller identification
19937302048Printer with speech transcription of a recorded voice message
19947299177Speaker recognition in a multi-speaker environment and comparison of several voice prints to many
19957298831Automated distribution of an instant messaging request for an unavailable intended recipient to a backup recipient
19967298830Telephone and wireless access to computer network-based audio
19977295662Answering service giving different messages depending on user profile selected by called subscriber and/or identity of calling subscriber
19987295657Automated selection of a backup recipient and distribution of an instant messaging request to the backup recipient
19997295656Audio caller identification
20007292681Technique and an apparatus for producing postcards having an audio message for playback by recipient
20017292680Automated passcode recovery in an interactive voice response system
20027292679Method and a system for submitting messages deposited in an inbox of a messaging service
20037292678Voice activated, voice responsive product locator system, including product location method utilizing product bar code and aisle-situated, aisle-identifying bar code
20047290036Electronic mail priority alert service via telephone
20057289609Method and device for broadcasting messages
20067289607System and methodology for voice activated access to multiple data sources and voice repositories in a single session
20077286653Saving information from information retrieval systems
20087286652Four channel audio recording in a packet based network
20097286651Method and system for multi-modal interaction
20107286649Telecommunications infrastructure for generating conversation utterances to a remote listener in response to a quiet selection
20117286488Multimedia communications in a telecommunications network
20127283973Multi-modal voice-enabled content access and delivery system
20137283622Process integrated messaging
20147283621System for speech-enabled web applications
20157283620Systems and methods for originating and sending a voice mail message to an instant messaging platform
20167280642Status monitoring system utilizing an RFID monitoring system
20177277536Method and apparatus for routing calls by proxy using virtual transaction servers in a multi-tennant communication center
20187274777Substantially synchronous deposit of messages into multiple communication modalities
20197274776Methods and systems for routing a call
20207274775Transcription playback speed setting
20217272214Flexible distributed/centralized architecture for voice/unified messaging system
20227272213Method, system and article of manufacture for bookmarking voicemail messages
20237272212System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services
20247272211Property management system protocol auto-detection
20257272210System and method for voice organizer message delivery
20267272133Method and system for implementing standard applications on an intelligent network service control point through an open services gateway
20277266591Providing content delivery during a call hold condition
20287266187Caller ID system with retransmitted caller ID information
20297266183Message delivery system
20307266182Method and system for implementing a telephony services feature using voice XML
20317266181System and method for the creation and automatic deployment of personalized dynamic and interactive voice services with integrated inbound and outbound voice services
20327266115Integrated information communication system
20337266114Integrated information communication system
20347263179Apparatus and method for identification of person placing a phone call
20357263178Automated communications assistant and method
20367260633System and method for processing requests from newly registered remote application consumers
20377260607Methods and apparatus for performing media/device sensitive processing of messages stored in unified multimedia and plain text mailboxes
20387260384Method and system for dynamic selection of voice mail system
20397260190System and method for managing voicemails using metadata
20407260189Systems and methods for information provision
20417260188System and method for scanning voice mail messages
20427260187Voice response apparatus and method of providing automated voice responses with silent prompting
20437257617Notifying users when messaging sessions are recorded
20447257204Methods, systems, and products for providing communications services
20457257203Unified message system for accessing voice mail via email
20467257201System and method for unified messaging in inter/intranet telephony
20477257200Automated notification systems and methods
20487254221Methods, systems, and products for providing communications services
20497254220Methods and apparatus for obtaining and distributing voice mail information
20507254219Method and system for online call management
20517254218Method and apparatus to permit interjected messaging in a multimedia messaging system
20527251315Speech processing for telephony API
20537251313Method and system for returning a call based on information in a voicemail message
20547248678Methods and apparatus for routing and accounting of revenue generating calls using natural language voice recognition
20557248676Apparatus and method for personalized call acknowledgement
20567248675Method and apparatus for establishing a voice call to a PSTN extension for a networked client computer
20577245713Call monitoring
20587245707Data network based telephone messaging system
20597245706Voice response system
20607245612Internet call waiting with voicemail system that provides monitoring during recording
20617242758System and method for automatically processing a user's request by an automated assistant
20627242752Behavioral adaptation engine for discerning behavioral characteristics of callers interacting with an VXML-compliant voice application
20637242751System and method for speech recognition-enabled automatic call routing
20647240095Electronic mail notification
20657236578System and method for remotely accessing caller ID information
20667236577Call screening system and method
20677233652Method and system for transmitting a message to a telephone station
20687233650Managing caller identifiers at a communication device
20697233648Method and apparatus for a telephone user interface control for enabling and disabling a web interface
20707231021Distributed customizable voicemail system
20717231020Method and apparatus for telephonically accessing and navigating the internet
20727231019Automatic identification of telephone callers based on voice characteristics
20737227931Method and system for providing enhanced caller identification screening using audible caller name announcement
20747227930Systems and methods for criteria-based recording of voice data
20757227929Telecommunication system using message presentation during a ringing signal period
20767225126System and method for processing speech files
20777224779Telephonic voice message transmission control method
20787224778Method and apparatus for managing subscription-type messages
20797224777Time-controlled messaging system
20807224775System and method for providing prioritized access to a messaging system
20817224774Real-time call control system
20827224479Image forming apparatus in use with a network
20837222075Detecting emotions using voice signal analysis
20847221745Telephonic voice message transmission control method
20857221744Telephonic voice message transmission control method
20867221743Resetting sent information
20877221742Voicemail box with caller-specific storage folders
20887221741Dialing using caller ID
20897221740Auto block and auto discovery in a distributed communication system
20907221738Origin device based callee identification
20917218720Telephone directory assistance method and telephone directory assistance system
20927218710Separately secured voice messages
20937218709Intelligent voicemail message waiting system and method
20947218203Motion activated reminder system
20957215755Integrated disparate intelligent peripherals
20967215745Greetings and announcements for a multimedia IP communication system
20977215744Call processing system with call screening
20987215743Telephony signals containing an IVR decision tree
20997212618Systems and methods for forwarding telephone calls
21007212615Criteria based marketing for telephone directory assistance
21017212613System and method for telephonic voice authentication
21027209550Medical information system having interactive messaging interface
21037209549Method and system for routing calls based on a language preference
21047206391Method for creating and deploying system changes in a voice application system
21057206390Simulated voice message by concatenating voice files
21067206389Method and apparatus for generating a speech-recognition-based call-routing system
21077206388System and method for providing voice-activated presence information
21087206387Resource allocation for voice processing applications
21097203297Answering service giving different messages depending on user profile selected by called subscriber and/or identity of calling subscriber
21107203288Intelligent routing of voice files in voice data management system
21117203287Audio recording system and method of use
21127203286Method and apparatus for combining ambient sound effects to voice messages
21137203188Voice-controlled data/information display for internet telephony and integrated voice and data communications using telephones and computing devices
21147200556Methods and apparatus for accessing and processing multimedia messages stored in a unified multimedia mailbox
21157200209System and method for unifying multiple connection ports in a network
21167200142System for providing multi-phased, multi-modal access to content through voice and data devices
21177197277Localised audio data delivery
21187197122Short voice message (SVM) service method, apparatus and system
21197197121Audio chunking
21207197030Processing device network
21217194070Integrated telephone call and context notification mechanism
21227194069System for accessing data via voice
21237190770Method and system for acquiring information with voice input
21247190769Apparatus for controlling operation of a recording device with a telephone instrument
21257190768Method and apparatus for human-assisted adaptive outbound telephone call classification based on pattern recognition
21267184525Accessing messages stored in one communication system by another communication system
21277184524Rules based real-time communication system
21287184523Voice message based applets
21297184522Method and apparatus for managing calls through an entertainment center
21307184521Method and system for identifying a party answering a telephone call based on simultaneous activity
21317180991Dynamic, interactive call notification
21327180990Prepaid telephone calling card with message recording capability
21337180987Systems, methods and apparatus for tracking on-call activity
21347180986Enhanced voicemail system
21357180983Guidance information notification apparatus in communication network system, communication network system and guidance information notification method
21367177655Method of instantly receiving and playing back audio data from wireless network by wireless terminal
21377177412Multi-media communication management system with multicast messaging capabilities
21387177406Systems and methods for providing portable voicemail services
21397177404System for computer-based, calendar-controlled message creation and delivery
21407177403Event driven multi-media communication management system
21417177402Voice-activated interactive multimedia information processing system
21427174007Method and apparatus providing caller identification telephone service with a real time audio message
21437174005School-wide notification and response system
21447167547Personal calendaring, schedules, and notification using directory data
21457167546Provision of voice mail messaging indicator and voice mail access services via common instant communications clients
21467167545Method and device for automatically issuing information using a search engine
21477167544Telecommunication system with error messages corresponding to speech recognition errors
21487164759Method for categorization and prioritization of phone callers
21497164755Voice storage device and voice coding device
21507164754Control of access for telephone service providers using voice recognition
21517164753Real-time transcription correction system
21527164752Method and system providing control options for voice files
21537162027Voice messaging system caller ring bypass control
21547162023Service oriented networks
21557162014Method and system for interfacing systems unified messaging with legacy systems located behind corporate firewalls
21567162013Home network telephone answering system and method for same
21577158936Method and system for providing a voice application bookmark
21587158630Do-not-call compliance management for predictive dialer call centers
21597158619Remote call monitoring
21607158618Apparatus and method for recording URL together with voice message in a browser equipped telephone

2006

21617151822Method and system for releasing a voice response unit from a protocol session
21627151821Realcall message delivery system with echo cancellation
21637149300Transfer function for messaging platform in public telephone system
21647149288Rules based real-time communication system
21657149287Universal voice browser framework
21667145989Pre-paid telephone calling card having an associated pre-recorded personal greeting
21677143039Providing menu and other services for an information processing system using a telephone or other audio interface
21687142659Directory assistance method and apparatus
21697142648System for securing messages recorded in an IP telephony network
21707142647Database for use in telephone communications
21717142646Voice mail integration with instant messenger
21727142645System and method for generating and distributing personalized media
21737142644Arrangement for converting telephone number formats for notification systems
21747140004Method and apparatus for zero-footprint phone application development
21757139383Method and system for providing enhanced call waiting
21767139376Method and system for providing preselected information services upon detection of an off-hook condition
21777139371Remote internet telephony device
21787136670Mobile communication device with audio recorder
21797136630Methods of recording voice signals in a mobile set
21807136468Internet-based message delivery with PSTN billing
21817136464System for providing electronic mail and device as well as the method, program and storage medium for same
21827136462Network speech-to-text conversion and store
21837136460Method and system for message routing
21847136459Methods and apparatus for data caching to improve name recognition in large namespaces
21857136458Voice recognition for filtering and announcing message
21867133899Method and apparatus for providing interactive text messages during a voice call
21877133830System and method for supporting platform independent speech applications
21887133506Message delivery systems and methods
21897133505Method and networking architecture for implementing service voice dynamic loading on intelligent network
21907133503Incoming call control by the called party
21917133502System for and method for dispatching service messages over a multicast network
21927133501Method and apparatus for soliciting personal voice recordings for a voice-dialing system
21937133500Method and apparatus for intercept of wireline communications
21947130617Telephone which enables timely input and presentation of information
21957130392System for providing commercial advertising to a telephone user
21967130391Automated method and system for interacting with telephone call trees
21977130390Audio messaging system and method
21987130389Digital notification and response system
21997130388Portable message waiting indicator
22007130387Communication terminal, communication method and program thereof
22017130386System for providing commercial advertising to a telephone user on hold
22027127047Method and apparatus for establishing and maintaining voice communication among a community of interest
22037127046Voice-activated call placement systems and methods
22047127045Automatic answering telephone set with individual answering and method thereof
22057123700Configuring user interfaces of call devices
22067123697Method and system for providing a call answering service between a source telephone and a target telephone
22077123696Method and apparatus for generating and distributing personalized media clips
22087123694Method and system for automatically translating messages in a communication system
22097123606Voice over IP device capable of auto-selectively dialing up public switch telephone or internet phone and the method thereof
22107120585Remote server object architecture for speech recognition
22117120234Integrated tone-based and voice-based telephone user interface
22127116773Reverse caller-identification
22137116770Communication network management
22147116765Mapping an internet document to be accessed over a telephone system
22157116763Voice and motion activated telephone
22167116762Home office communication system and method
22177113571Communication system, communication management system and method
22187110510System and method for handling of threaded messages
22197110509Gateway for connecting telecommunications networks and a corresponding method
22207106837Split browser
22217103158Dynamic interactive voice architecture
22227103156Telephony voice server
22237103154Automatic transmission of voice-to-text converted voice message
22247102485Motion activated communication device
22257099637Method of evaluating the quality of a radio link in a mobile radiocommunication system
22267099454Caller identification in a communication system
22277099452Selective call waiting service
22287099449Telecommunication network that provides caller-entered information to multiple call destinations
22297099442Telephony and voice interface for voice server system management
22307099441Method and system for providing enhanced call waiting with verification and name change service
22317095829Data message mirroring and redirection
22327095827Broadcasting and conferencing in a distributed environment
22337095826Method and system for providing enhanced call waiting
22347093129Secured encrypted communications in a voice browser
22357092510Method and system for telephone wait user interface selection
22367092508Rating parties according to party identities
22377092497Arrangement for common-format notification delivery messages based on notification device type in an IP-based notification architecture
22387092494Telephone system
22397088802Method and apparatus for obtaining telephone status over a network
22407088801Single telephone number access to multiple communications services
22417085358Visual caller identification
22427085357System and method for external voice mail notification by a home network telephone answering device
22437082190System and method for interfacing a privacy management service with a voice mail system
22447079641Method and apparatus for routing calls by proxy using virtual transaction servers in a multi-tenant communication center
22457079632Voice mail profiles for dynamic voice mail response
22467079631Localized broadcast information based on call related information
22477079630Voicemail system component employment of internet protocol network to store or access one or more voicemail messages on one or more storage devices
22487076529Systems and methods for notification of electronic mail receipt in a shared computer environment via advanced intelligent network systems
22497072452Saving and forwarding customized messages
22507072451Voice over IP method for developing interactive voice response system
225170724503D view of incoming communications
22527068772Economical call processing system and method, such as for providing one-number telecommunication services
22537068770Telephone status notification system
22547068762Method and system for providing visual notification in a unified messaging system
22557068761Method and system for canceling unwanted telephone calls
22567068641Telephony and data network services at a telephone
22577065201Telephone call processing in an interactive voice response call management system
22587065189Voice mail apparatus and method of processing voice mail
22597065188System and method for personalizing dialogue menu for an interactive voice response system
22607065187System and method for annotating voice messages
22617065184Method and system for multimodal presence detection
22627065183Method of controlling the transmitting power in a mobile radio system and corresponding mobile radio system
22637065182Voice mail message repositioning device
22647062254Method for operating a playback unit in a vehicle, for playing back data stored on a data medium
22657062036Telephone call information delivery system
22667062021Integrated telephone call and context notification mechanism
22677062019Method of providing speech recognition for IVR and voice mail systems
22687062018Method and system for an automated departure strategy
22697058164Externally interrupting a communication session
22707058163System and method for ex post facto preserving a recorded conversation
22717054423Multi-media communication downloading
22727054420Voice over IP telephone recording architecture
22737054419Answering machine detection for voice message delivery method and system
22747054417Advanced call screening appliance
22757050551System and method for capture and storage of forward and reverse link audio
22767050550Method for the training or adaptation of a speech recognition device
22777046772Method and system for call, facsimile and electronic message forwarding
22787046771Method and apparatus for internet protocol voice based telephony communication
22797046769Computerized system for the receipt, recordation, scheduling and redelivery of telephone messages to predetermined telephone numbers
22807046663System and method for intercepting packets in a pipeline network processor
22817043006Distributed call progress tone detection system and method of operation thereof
22827042990Method for parametrizing the greeting message of a voice mailbox
22837042989Flexible call alerting
22847042988Method and system for managing data traffic in wireless networks
22857039168System and method for inventory of and access to recorded announcements
22867039167Call routing system and method
22877039164Method and system for reporting events in telecommunication networks
22887035388Caller identifying method, program, and apparatus and recording medium
22897035385Method and system for screening calls during voicemail messaging
22907035384Call processing system with call screening
22917035383Apparatus and method for channel-transparent multimedia broadcast messaging
22927035382Voice mailbox management method using short message service in voice mail system and computer-readable medium therefor
22937031445Distributed redirect server
22947031444Computer-implemented voice markup system and method
22957031443System and method for remote access to a telephone
22967031442Methods and apparatus for personal routing in computer-simulated telephony
22977031441Method and apparatus for supporting on-demand connectivity for network applications
22987031439Audio file transmission method
22997027576Call screening apparatus and method
23007027572System and method for associating interactive voice response unit data to a telephone call using automatic number identifiers
23017027571Accelerator for intelligent voice response system
23027027568Personal message service with enhanced text to speech synthesis
23037027567System and method for electronic message status notification and reply using various electronic media
23047027566Home gateway system with telephony functions and method
23057027565Voice control system notifying execution result including uttered speech content
23067023972Communication system and communication method sharing communication data among a plurality of communication terminals
23077023970Arrangement in a local computer for sending voice messages to a unified communications system
23087023968Message handling system
23097023967Method and apparatus for voice mail sharing between wired and wireless telephones
23107023966Telephonic voice message store and forward method having network address and voice authentication
23117023965Apparatus and method for displaying a name of a speaker on a telecommunication conference call
23127023964Communication system
23137020266Simultaneous transmission of an analog pots signal and a digital signal on a subscriber line
23147020262Web based personal directory
23157020252Group audio message board
23167020251System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time drilling via telephone
23177020250System and method for providing visual indication of caller and telephony platform information on customer premises equipment
23187016481Remote internet telephony device
23197016480System and method for granting permission to receive interactive voice broadcast of a voice service
23207013129Queuing for radio channel availability
23217012999Audio caller identification
23227012998Voice messaging platform as an intelligent peripheral
23237012997Voice prompted user interface for central switch telephone programming
23247012996System and method for operating a highly distributed interactive voice response system
23257012995Telephone system having message recording function
23267012708Internet facsimile apparatus and internet facsimile communication method
23277010101Method and system for termination blocking of message delivery service
23287010100Intelligent voicemail message waiting system and method
23297010099Methods and systems for updating a voice activated dialing directory
23307006609System for the remote notification and retrieval of electronically stored messages
23317006608Software algorithm and method enabling message presentation during a telephone ringing signal period
23327006607Method and apparatus for recording and automated playback of personal agent greetings in a communication-center environment
23337006606Sponsored information distribution method and apparatus
23347006605Authenticating a caller before providing the caller with access to one or more secured resources
23357006604Relay for personal interpreter
23366999566Method and system for pending voicemail deletion and status notification
23376999565Multi-mode message routing and management
23386999564System and method for telephonic switching and signaling based on voice recognition
23396999563Enhanced directory assistance automation
23406996532Method and apparatus for accessing a content site with a sound sequence
23416996212Voicemail system with subscriber specific storage folders
23426996211Voice over IP method of determining caller identification
23436996090Telephone installation, an internet service provider installation, and a method of using those installations to transmit telephone calls
23446993121Method and system for text-to-speech conversion of caller information
23456993120System and method for copying and transmitting telephony conversations
23466993119Network and method for providing a flexible call forwarding telecommunications service with automatic speech recognition capability
23476990180Short voice message (SVM) service method, apparatus and system
23486988205Method and apparatus for the secure storage of audio signals
23496987840Integrated message management method and system
23506987839Arrangement for converting telephone number formats for notification systems
23516985564Multimedia data transmission system
23526985563Selective deactivation of a voicemail system
23536985562Portable electronic apparatus having a telephoning function
23546985561System and method for customized telephone greeting announcements
23556983235Method and apparatus for implementing constant latency Z-domain transfer functions using processor elements of variable latency

2005

23566965666System and method for sending e-mails from a customer entity in a telecommunications network
23576963633Voice dialing using text names
23586961410Method for customizing information for interacting with a voice mail system
23596959072Apparatus and method for recording/reproducing voice message in exchange system having internet gateway
23606954518Voice over IP voice mail system configured for placing an outgoing call and returning subscriber to mailbox after call completion
23616950502Enhanced scheduled messaging system
23626947528Arrangement for local recording of a voice message for delivery to destination messaging system via an IP network
23636944274Dynamically configured voice mail system
23646944273Apparatus and method for future transmission of device-independent messages
23656942941Adhesive bonds for metalic bipolar plates
23666940959Remote broadcast of call announce and call screening information
23676940955Method and remote answering machine controller for programmable control based upon message importance
23686940954Arrangement for retrieving recorded audio announcements from a messaging system for identification of a calling party
23696940953System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services including module for generating and formatting voice services
23706940952System and method for efficient provision of a voicemail message indicator signal over a computer data network
23716937868Apparatus and method for managing a mobile phone answering mode and outgoing message based on a location of the mobile phone
23726937704Connection controller for setting-up a media path between a terminal and an audio source
23736937701Telecommunications network having a switch equipped with an IVR provisioning/monitoring system
23746937699System and method for advertising using data network telephone connections
23756934367System and method for voicemail message certification and reply using a temporary voicemail service
23766931113Facilitation of a conference call
23776930999Scalable voice over IP system providing independent call bridging for outbound calls initiated by user interface applications
23786928152Call reception infeasibleness informing system and method
23796928149Method and apparatus for a user controlled voicemail management system
23806925164Method and system for call tracing
23816922466System and method for assessing a call center
23826922465Method and system for reporting events in telecommunication networks
23836915332System and method for one touch e-mail reply
23846912275Secure remote access to voice mail
23856912274System allowing telephone customers to send and retrieve electronic mail messages using only conventional telephonic devices
23866912270Communications system
23876907111Network and method for providing a name and number delivery telecommunications services with automatic speech recognition capability
23886898277System and method for annotating recorded information from contacts to contact center
23896892065Automated voice messaging system
23906891934IP handset-based voice mail notification
23916891932System and methodology for voice activated access to multiple data sources and voice repositories in a single session
23926889222Method and an apparatus for providing personalized service
23936885737Web integrated interactive voice response
23946882707Method and apparatus for training a call assistant for relay re-voicing
23956879667System and method for interfacing telephony voice signals with a broadband access network
23966879665Method and apparatus for sending messages in a data processing system
23976873686Network and method for providing a calling name telecommunications service with automatic speech recognition capability
23986870910Method and system for personalizing an interactive interface
23996868143System and method for advanced unified messaging
24006865625Communication device with multi-line message memory access and method therefore
24016862344Keypad browser
24026862343Methods, apparatus, scripts, and computer readable media for facilitating secure capture of sensitive data for a voice-based transaction conducted over a telecommunications network
24036859524System and method for automated third party verification
24046856677Call queue handling
24056850603System and method for the creation and automatic deployment of personalized dynamic and interactive voice services
24066842622User interface using speech generation to answer cellular phones
24076842504System and method for the automated analysis of performance data
24086839414Call prevention device and method

2004

24096836537System and method for real-time, personalized, dynamic, interactive voice services for information related to existing travel schedule
24106829236System and method for providing automated directory assistance via the internet and corresponding call completion within a telecommunications system
24116823184Personal digital assistant for generating conversation utterances to a remote listener in response to a quiet selection
24126823046Telephone answering device, and method for telephone answering by acquiring procedure files stating various answering functions realized by telephone answering device thereof
24136819748Menuing method and system
24146810116Multi-channel telephone data collection, collaboration and conferencing system and method of using the same
24156807255Systems and methods for exchanging wireline messages with wireline telephones
24166804335Method for providing telephonic services
24176799034Response message transmitter and response message transmitting method in cellular mobile telephone apparatus and recording medium recording program for executing the method
24186798867System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time database queries
24196795531Telephone annunciator
24206795530System and method for customized telephone greeting annoucements
24216778645Method and apparatus for coordinating a point to point data session from an existing voice telephone call
24226771744Methods and systems for data collection and processing in association with service performed in a telecommunications system
24236765994Method and system for canceling unwanted telephone calls
24246763105Telephone with call-incoming-operation limiting function and method of limiting call-incoming operation of telephone
24256751301Administration tool for supporting information technology (IT) system migrations
24266748238Hands-free digital recorder system for cellular telephones
24276748066Pre-paid wireless interactive voice response system with variable announcements
24286748057Method and apparatus for correlating a unique identifier, such as a PSTN telephone number, to an internet address to enable communications over the internet
24296741678Method and system for sending a data response from a called phone to a calling phone
24306741677Methods and apparatus for providing speech recognition services to communication system users
24316735298Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality
24326735288Voice over IP voice mail system configured for placing an outgoing call and returning subscriber to mailbox after call completion
24336731737Directory assistance system
24346724885Automatic call distribution center with queue position restoration for call-back customers
24356721415Telephone voice messaging system and method using off-hook immediate trigger
24366718015Remote web page reader
24376718014Discrete stress-reducing human-telecommunications interface
24386718013Audio recording system and method of use
24396704395System and method for reducing call interruptions on a telephone
24406700954Telephone with integrated digital answering machine for voice and fax data
24416678367Method, system and medium for plug-and-play downloading of speed dial lists
24426678359Called party identification in packet switched networks
24436674841Method and apparatus in a data processing system for an asynchronous context switching mechanism

2003

24446671352Automatic voice announcement apparatus and control method therefor
24456668049Systems and methods for intelligent third-party redirection of an incoming call via a display-based communication center
24466658092Method, apparatus and computer program product for authorizing re-recording
24476654447Method and system for pausing a session with an interactive voice response unit
24486650736System and method for automated third party verification
24496618702Method of and device for phone-based speaker recognition
24506597766Telephone apparatus
24516584180Automatic voice response system using voice recognition means and method of the same
24526546085System and method to enable a calling party to verify delivery and to cancel stored facsimiles
24536542583Caller identification verification system
24546539077Method and apparatus for correlating a unique identifier, such as a PSTN telephone number, to an internet address to enable communications over the internet
24556510217Methods and systems for forwarding anonymous and unknown calls
24566510209Telephone enabling remote programming of a video recording device

2002

24576498836Data communication apparatus
24586493429Telephone with ability to push audible read out data
24596483901Non-volatile memory platform for digital answering systems
24606480600Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality
24616477248Multi-line station interface
24626477240Computer-implemented voice-based command structure for establishing outbound communication through a unified messaging system
24636456699Web-based generation of telephony-based interactive voice response applications
24646456697Device and method of channel effect compensation for telephone speech recognition
24656453019Method and system for canceling unwanted telephone calls
24666445776Abstract interface for media and telephony services
24676438217Apparatus and method for future transmission of device-independent messages
24686418198Apparatus and method for verification of the presence of a remote user
24696405171Dynamically loadable phrase book libraries for spoken language grammars in an interactive system
24706393272Wireless answer and hold feature
24716385308Telephone system and method for personalized announcements
24726347225Selective call response radio telephone system and method for providing appropriate responses to incoming calls to a radio telephone
24736347133Telephone answering device with timer control

2001

24746330308Voice mail system for obtaining forwarding number information from directory assistance systems having speech recognition
24756314124Method and system for remote answer of a telephone call
24766310940Personal computer interactive phone system
24776269153Methods and apparatus for automatic call routing including disambiguating routing decisions
24786269152Telephone annunciator
24796253069Methods and apparatus for providing information in response to telephonic requests
24806233315Methods and apparatus for increasing the utility and interoperability of peripheral devices in communications systems
24816229882Communications system using portable recording medium
24826229880Methods and apparatus for efficiently providing a communication system with speech recognition capabilities
24836226358Voice-mail greeting message notification
24846173042System for enabling personal computer access to an interactive voice response system
24856173041System and method for reducing call interruptions on a telephone

2000

24866151572Automatic and attendant speech to text conversion in a selective call radio system and method
24876118864System and method for providing communication on a wide area network
24886111940Method for providing telephonic services
24896067355Methods and apparatus for displaying caller-ID information for a call waiting caller
24906061432Voice mail system for obtaining routing information from signaling nodes
24916055300System and method for forwarding a message left on a telephone by a caller to one or more telephone numbers
24926044143Non-notified centralized operator in private telecommunication network
24936038544System and method for determining the performance of a user responding to a call
24946038296Internet/intranet user interface to a multimedia messaging system
24956026148System and method for delivering expert information by computer
24966021179Computer system with an automatic answering device and an automatic answering method
24976021176Method for monitoring incoming calls to a user's premises on a pots telephone line

1999

24985978452Voice data recording and transmitting method and apparatus for facsimile linked to personal computer
24995974117Telecommunication system
25005970124Sponsored information distribution method and apparatus
25015953393Personal telephone agent
25025953391Data communication apparatus having automatic data reception informing systems
25035949853Extension device for a computer system
25045943607Automatically notifying messaging device users of selected incoming calls to a telephone set
25055943398Automated message-translation arrangement
25065940477Telephone answering apparatus with answer-only operation
25075930350System, method and computer program for automated speed dialing
25085926525Information service method through automatic answering function in facsimile system
25095923732Talkie connection apparatus and method for use in a switched network system
25105903627System and method for improving delivery of messages to a messaging system
25115898759Telephone answering machine with on-line switch function
25125883942Voice caller I.D. apparatus
25135859898Messaging architecture supporting digital and analog media
25145859897Telephone calling card and service

1998

25155844967Method for automatically transmitting greeting message from receiving telephone in an automatic answering system
25165826235Communication package with apparatus and method for storing and retrieving a permanent message
25175825855Method of recognizing pre-recorded announcements
25185822403Automated telephone hold device
25195815554Method and system for indicating operator availability
25205805687Subscriber equipment muting method and apparatus
25215805671Audio message service apparatus
25225796807Telephone recycling system
25235758280Radio communication apparatus
25245719920Method and apparatus for processing and downloading sound messages onto a permanent memory of a communication package
25255717739Methods and apparatus for enabling an operator to provide pre-recorded information to a customer

1997

25265625676Method and apparatus for monitoring a caller's name while using a telephone

1996

25275581604Method and apparatus for processing an incoming call in a communication system
25285570414Voice message keepsake system
25295568540Method and apparatus for selecting and playing a voice mail message
25305557666Method for displaying an absent-message in a private exchange system
25315544230Method and apparatus for recording and playing back a telemarketing sales presentation
25325493611User configurable telephone with alarm feature
25335490206Voice message keepsake system

1995

25345475739Radio telephone apparatus having automatic answering function for confidential messages
25355444767Systems and methods for recording and delivering personalized audio messages
25365434910Method and system for providing multimedia substitution in messaging systems
25375434906Method and apparatus for processing an incoming call in a communication system
25385425078Voice message keepsake system
25395422937Remotely controlled telephone operator simulator

1994

25405377260Telephone circuit to control off-hook status during receipt of caller-ID signal
25415317626Wake-up and reminder system for a telephone
25425283731Computer-based classified ad system and method
25435280517Storage apparatus which controls the usage of a storage medium

1993

25445251251Telecommunications network-based greeting card method and system
25455189692Telephone operator simulator
25465184971Toy telephone recorder with picture actuated recording and playback

1992

25475115464Multiline telephone answering system and interface therefore
25485093854Phone actuated calendar

1991

25495055947Cassette for storing data in a solid state memory in lieu of tape
25505050211Safety interlock
25515031205Auto response phone system
25525029198Telephone call responding system and control method and device therefor
25534989232Device for processing digital signal in audio-frequency bandwidth

1990

25544926463Data communication apparatus having a reprogrammable voice memory
25554920558Method and apparatus for downloading speech files
25564914687Voice information transmission system
25574910762Forewarning of telephone automatic answering device
25584893329Call deferral system for telephones

1989

25594881260Automatic telephone answering device with multiple outgoing messages and selecting means
25604878217Data outputting device
25614860338Multiline telephone answering system and interface therefor
25624858213Display for modular dictation/transcription system
25634856066Speech communication system and method
25644850005Telephone answering device with artificial intelligence
25654839749Recorded voice warning system for providing safety alerts and personal messages
25664815121Communication apparatus recognizing speech and automatically switching from data to speech transmission
25674802202Telephone call selector
25684797909Remotely programmable telephone answering system with immediate verification upon entry

1988

25694788715Announcing waiting times in queuing systems
25704759052Telephone answering device using voice synthesizer for outgoing message
25714720847Answering device

1987

25724677657Voice recording card
25734677655Cordless telephone with automatic telephone answering/recording function

1986

25744608458Automatic telephone answering apparatus
25754588857Message aggregating dictation system
25764585907Speech synthesized telephone answering circuit

1985

25774556761Automatic telephone answering apparatus
25784530047Dual registry digital processor system with external memory interface
25794517656Programmable game with virtual CPU's sharing ALU and memory for simultaneous execution of independent game inputs
25804491907Plurality of processors sharing the memory, the arithmetic logic unit and control circuitry all on a single semiconductor chip

1984

25814450534Multiprocessor with dedicated display
25824446514Multiple register digital processor system with shared and independent input and output interface
25834443664Telephone station incorporating exchange message system

1983

25844399331Telephone microprocessor system
25854390970Rotating register utilizing field effect transistors

1982

25864356351Digital memory audio playback apparatus
25874335278Combined tape recording and playback apparatus and telephone answering apparatus controlled by pre-recorded signals

1978

25884069397Automatic telephone answering device

1976

25893974338Apparatus for automatic message reprogramming of a message announcement system
25903967068Automatic telephone monitoring system
© 2017, ПАТ-Инфо, В.И. Карнышев
Дата формирования списка: 03.04.2017