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2017

19609139Methods and systems for providing telecommunications services
29571651Far-end initiated mid-call notification via ring-ping
39544441Method, communication system and communication terminal for the transmission of data
49544436Providing missed call and message information

2016

59531874Method for establishing a callback telecommunication connection
69444944Systems and methods for connecting telephony communications
79438730Using a speech analytics system to offer callbacks
89363371Voicemail interactive voice response for instant appointment booking
99294627Methods and systems for providing telecommunications services
109258172Calling an unready terminal

2015

119197479Systems and methods to manage a queue of people requesting real time communication connections
129191508Using a speech analytics system to offer callbacks
139191507Apparatus and method for network initiated redial
149167085System and method for coordinated call-back revocation
159094808Method and system for providing notifications of a mobile device in motion to determine call treatment
169088587Method, communication system and communication terminal for the transmission of data

2014

178908848Methods and systems for providing telecommunications services
188848893Method and apparatus for callback processing in telecommunication capability opening
198649495Methods and systems for providing telecommunications services

2013

208619964Controlling a call completion
218345852System to estimate best time to contact a contact center

2012

228325897Methods and systems for providing telecommunications services
238102986Methods and systems for providing telecommunications services

2010

247792265Call completion service in case of called party unavailability

2009

257477732Method and system for multiple-channel automatic recall

2006

267139381Method and apparatus for initiating telephony contact
277054918Method and system for integration of voice mail and call processing systems with computer-based electronic calendar applications

2005

286968052Method and apparatus for creating a presence monitoring contact list with dynamic membership
296963637Methods, systems, and media to capture a redialing sequence and to redial
306954517Multiple service announcement method
316928155Process for including functions of an automatic call distributor system in an interactive voice response system
326922571Mobile telephone system configured to confirm receiver speed conditions
336917798Method for the real-time billing of telecommunication links when a subscriber is located outside his home network
346891940System and method for providing remote access to telecommunications services
356882719Method for providing outgoing call reservation service in exchange system
366879677Methods and systems for telephony call completion
376876860Method for implementing a call-back service in a mobile radio network

2004

386826397System and method to notify subscribers of call terminating treatment
396816727Technique for continually providing directional assistance over a communication network to a user
406810260Method and apparatus for automated call-back subscriber service
416804509Method and system for notifying a caller that a cellular phone destination is available
426804342Procedure for establishment of communication between two data transmission terminals and terminal for the embodiment of the procedure
436801520Queue prioritization based on competitive user input
446798873Telephone status notification system
456798868Call notification service for use with call waiting
466798771Call setup gateway for telecommunications system
476792094Intelligent call connection service
486788931Directory assistance method and apparatus
496782268Method and apparatus for tracking call history for mobile and wireline users accessing the network on different ports for subsequent calls
506775249Connection handling in communications networks
516754486Method and system for directory assistance services having messaging or paging capability
526741691Call-back method for telecommunications and devices adapted accordingly
536731937Call set-up control with automatic recall if busy subscriber
546731927System and method for context association
556731625System, method and article of manufacture for a call back architecture in a hybrid network with support for internet telephony
566724878Method and system for processing a telephone call
576711256System and method for telemarketing through a hypertext network
586707897Private branch exchange
596704404Callback telecommunication system and method
606704303IP/telephony user interface for a hybrid communication system
616683870Method and system for multicasting call notifications
626681006Service activation upon automatic callback and automatic recall expiration

2003

636671361Telecommunications system and method relating to telecommunications services with number translation
646668286Method and system for coordinating data and voice communications via customer contact channel changing system over IP
656654457Call centre
666650740Methods and systems for enabling a reply call to a voice mail message
676631186System and method for implementing and accessing call forwarding services
686628772Method for providing enhanced directory assistance upon command using out-of-band signaling
696628768System and method of responding to an incoming call while conferencing
706621899Method and system for establishing voice communications using a computer network
716614896Advertising system for callers to busy numbers
726597785Automatic caller ID call log dial back
736597779Method, apparatus and system for call holding
746580904Method of providing directional assistance to a mobile telephone subscriber
756574324System and method for long distance automatic call-back
766567507System and method for automated return to messaging mailbox
776567505Method and apparatus for camp-on service control
786563788Method and apparatus for call distribution and override with priority recognition and fairness timing routines
796553221Incoming call notification apparatus
806532286Method and system for processing a telephone call

2002

816502127Computer email with telephony support
826501750Method and device for device-to-device enablement of camp-on capability
836496579Method of and system for efficient use of telecommunication networks
846473615Selective call notification in a wireless network
856473612Method for providing directory assistance services via an alphanumeric page
866466784Technique for monitoring and attempting to connect destination telephone and providing information assistance upon detection of unsatisfactory connection
876466570Method of accessing service resource items that are for use in a telecommunications system
886463148Blending communications in a call center
896463144Internet telephony callback system and method of operation
906456842System and method for subscriber-controlled call back on busy in a cellular network
916449358Method for predicting and managing call load by determining the optimum frequency of outbound call generation during an out-bound calling campaign from a call center
926442246Multiple service announcement method
936430281Intelligent telecommunications network providing automated call booking, call reconnection and diary booking services
946424707Point-to-point-to-point calling
956411805System and method for a network-based call continuation service
966408062Pre-qualifying call-back service
976404875System and method for consumer-initiated business solicitation calling system
986396920System for selectively providing a higher level of directory assistance services
996393108Voice messaging system which allows a remote user to return a call without disconnecting from a telephone line
1006393015Method and apparatus for automatic network connection between a small business and a client
1016389127Telephone status notification system
1026370382System and method for reducing wireless telecommunications network resources required to successfully route calls to a wireline network
1036366785Telephone services
1046337904Automated survey control routine in a call center environment

2001

1056311231Method and system for coordinating data and voice communications via customer contract channel changing system using voice over IP
1066310952Telephone access to overly popular services
1076301348Method and system for changing a direction of establishing a telecommunication connection
1086292799Method and apparatus to automatically address a voice mail reply to a voice mail message
1096289373Method of processing E-mail in an automatic call distributor
1106282281Method of providing telecommunications services
1116275490Method and apparatus for establishing communications from browser application
1126263066Multimedia managing and prioritized queuing system integrated with intelligent routing capability
1136259786Intelligent virtual queue
1146259772Message delivery system with special features
1156249681Method and apparatus for packet data call re-establishment in a telecommunications system
1166249576Telephone directory information system with call placement capability
1176246758Method of providing telecommunication services
1186240289Method relating to a telecommunication system
1196236722Method and system for using TCAP signaling for improved call setup from a virtual switching point
1206226287System and method for integrating voice on network with traditional telephony
1216223046System and method for coordinating notification requests for terminal availability
1226208723System and method for enhanced automatic recall
1236195418Telephone system having a callback capability and method for connecting a recipient of a message to a caller
1246192254Personal portable apparatus for use in completing a telephone call
1256192123Method and apparatus for initiating telephone calls using a data network
1266192120Method and apparatus for controlling call waiting service
1276192119Telephone conferencing systems
1286188756Efficient communication through networks
1296175620Compatibility between a telephone service with server and a calling line identification service
1306173052Blending communications in a call center
1316169795Internet telephony callback system and method of operation
1326169786Method for accomplishing complete re-dial

2000

1336167127Telephone system using recorded messages to make outbound announcements
1346160881System and method for integrating electronic entry systems with telecommunication systems
1356160878Automatic international redial disablement and status delivery method and apparatus
1366157655Method for estimating telephony system-queue waiting time in an agent level routing environment
1376154644System and method of implementing an interactive callback feature in a radio telecommunications network
1386141328Method and system for two-way negotiated call hold
1396134318System and method for telemarketing through a hypertext network
1406134312Method for remotely controlling a telephone loop/channel from another telephone loop/channel
1416118865Automated survey control routine in a call center environment
1426118863Exchanging apparatus and control method for exchanging and connecting destination terminal and calling terminal, and communication terminal apparatus communicating with other terminals through communication network and control method
1436088436Automated callback system
1446084957Method for setting up a telephone connection and an exchange system
1456078655Automatic international reattempt method and apparatus
1466078654Method of and system for efficient use of telecommunication networks
1476064874Method for providing calling services during attempt to complete customer call while muting ringing
1486055505Automatic customer notification system and method
1496044146Method and apparatus for call distribution and override with priority
1506041112Method for transferring switch-based information to an external network element
1516038306Method and application means for establishing performance features in private communication systems of a public communication network
1526035190Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon demand
1536035031Method and apparatus automatic call-back
1546035027Interactive telephone system for optimizing service economy
1556032039Apparatus and method for notification and retrieval of voicemail messages in a wireless communication system
1566023504Telephone services
1576014436Telecommunications answering feature method and apparatus
1586011841Communication service method and exchange system for notifying a terminating subscriber of an originating subscriber
1596011832Multiple service announcement system and method

1999

1606009161Automated ringing of an operator for directory assistance calls
1616009157Automatic call back under control of a telephone terminal
1626009155Communication system and its accounting method
1636005929Method of providing services to subscribers of a telephone network
1646002760Intelligent virtual queue
1655995826Methods for conditional tone responsive reconnection to directory assistance center
1665991394Method and system for establishing voice communications using a computer network
1675987112International call back technique with reduced post dialing delay
1685978671Method for updating a caller database in a communication system
1695974117Telecommunication system
1705966437Method and system for personalized directory assistance services
1715960064Call screening method and apparatus for use in completing telephone calls
1725958014System and method for establishing a real-time agent pool between computer systems
1735956390Method and apparatus for providing verified message receipt in a messaging system
1745949870System and method for providing local number portability service
1755943417Method and system for personalized directory assistance services
1765943416Automated survey control routine in a call center environment
1775943397Network assisted callback system
1785940492Global title translation in a telecommunications signalling network supporting local number portability
1795926524Messaging system scratchpad facility
1805909487Automatic call generator within a telecommunications system
1815907805Telecommunications system
1825905790Single phone line device for automatic interconnection from a remote location
1835901211System and method for automatically transferring calls or allowing access
1845898770Subscriber controlled call list deregistration
1855884167Method for completing a conference with a personal communications units
1865884032System for coordinating communications via customer contact channel changing system using call centre for setting up the call between customer and an available help agent
1875883964Interactive telephone system for optimizing service economy
1885873032Method and system for providing directory assistance services during attempt to complete customer or after call termination via an alphanumeric page
1895872841Apparatus and method for scheduling a telephone call

1998

1905848132Telecommunications network having resident ability to pre-book scheduled call back services
1915835568Communications system call complete arrangement
1925828744Call waiting processing system, and originating terminal unit, destination terminal unit and originating/destination terminal unit utilized in the same system
1935805991Technique for eliminating free paging in a personal mobile communication system
1945802147System and method for notifying a user of awaiting messages
1955797092Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon detection of predetermined tone
1965794143Method and apparatus for facilitating the ultimate making of wireless calls to unavailable wireless telephones
1975784438Automatic callback system and method
1985768359Telephone call notification feature
1995764747Personal number communication system
2005764746Holding party call back subscriber feature
2015761289800 number callback
2025742674Automatic call-back system and method using data indicating best time to call
2035740229Method and apparatus for a pre-paid return call
2045737700Providing assistance to a mobile telephone subscriber travelling from a location to a desired location
2055724404Integrated international telephone circuit monitoring system
2065719925Method for remotely controlling a telephone loop/channel from another telephone loop/channel
2075717741Method for handling telephonic messages
2085712902Telecommunications answering feature method and apparatus
2095710809Method of and system for efficient use of telecommunication voice networks
2105706329Personal mobile communication system having meet-me bridge reconnect feature

1997

2115701295Variable communication bandwidth for providing automatic call back and call hold
2125692038Method for identifying the source of a telephonic communication
2135692033AIN queuing for call-back system
2145689548Emergency call back using MSC numbers
2155668861Telecommunications system with notification hold
2165661790Call back service for a regulatory restrictive area
2175657383Flexible customer controlled telecommunications handling
2185644626Apparatus and method for connecting telephone calls using automated paging and call bridging
2195627884Method for returning inbound calls
2205625682Help desk improvement
2215608788Information display provided to calling party
2225608782Telephone call connection method with automated paging and call bridging
2235596634Telecommunications system for dynamically selecting conversation topics having an automatic call-back feature

1996

2245590184Communications privacy protection system by replacing calling party number with non-assigned number
2255590183Keep call back device
2265581611Method for controlling advanced-function universal personal telecommunication services
2275579382International direct dialing booking system
2285577111Camp-on communication managing method and apparatus
2295572587Telephone system and method for easing wait time in queue
2305559878Telephonic communications answering and callback processing system
2315557658Communications marketing system
2325555298Method and system for establishing a connection between parties in a network
2335555292Pabx with voice mail device
2345546442Method and apparatus for use in completing telephone calls
2355533100Communications system call complete arrangement
2365521965Apparatus and method for handling busy calls in telephone network
2375519773Call sharing for inbound and outbound call center agents
2385515422Automated attendant for any combination of PBX, centrex and single-line telephones
2395511112Automated voice system for improving agent efficiency and improving service to parties on hold
2405483582Applications platform for a telephone system gateway interface

1995

2415475748Automatic telephone system with function for multiple out-dialed calls per caller
2425438616Method and apparatus for storing telephone numbers and for automatically calling the stored numbers
2435436967Held party call-back arrangement
2445428670Communications marketing system
2455425091Method and system for providing an automatic customer callback service
2465402472Automated attendant for any combination of PBX, centrex, and single-line telephones

1994

2475329583Enhanced automatic call distribution system operation
2485321740Telephone marketing system
2495311583International priority calling system with callback features
2505311574Automatic customer call back for automatic call distribution systems
2515309505Automated voice system for improving agent efficiency and improving service to parties on hold
2525303301Telephone apparatus with call-back indication
2535283731Computer-based classified ad system and method
2545282243Recording of automatic number identification to identify lost customers
2555280581Enhanced call-back authentication method and apparatus for remotely accessing a host computer from a plurality of remote sites

1993

2565268957Automatic call-back "camp-on" service for communication systems
2575208848Telecommunications call processing
2585206900Automated attendant
2595204861Key telephone system with enhanced connectivity
2605185786Automatic call center overflow retrieval system

1992

2615157716Dynamic callback technique
2625155761Automatic call back system and method of operation
2635153907Telephone system gateway interface

1991

2645040208Coordinated voice and data display having temporary storage of transaction data
2655027387Reverse direction calling system
2665012510Dynamic callback technique
2675003595Secure dial access to computer systems
2684991203Line switching apparatus and method
2694989234Systems for capturing telephonic mass responses

1990

2704969185Automated booking of telecommunications calls
2714947421Call waiting arrangement providing options to both a subsequent calling party and to the called party
2724930152Call return telephone service
2734899374Method for a program-controlled telephone switching system in which performance features relating to the setup of a call connection can be initiated from a subscriber station

1989

2744878240Multi-service telephone switching system
2754878239Anonymous interactive telephone system with expanded outward calling features
2764873719Enhanced calling number delivery service system
2774847890Anonymous interactive telephone system

1988

2784775975Dial tone detection arrangement with a detection notification feature
2794759055Key telephone system

1986

2804567323Method and apparatus for providing a plurality of special services

1984

2814476349Call message service

1982

2824338494Telephone call inventorying and sequencing system and method
2834313035Method of providing person locator service

1981

2844278844Communication system selective call screening arrangement

1979

2854166929Interoffice callback arrangement
2864139739Telecommunications call back system

1978

2874068101Method and apparatus for the automatic communication of two telephone subscribers
© 2017, ПАТ-Инфо, В.И. Карнышев
Дата формирования списка: 03.04.2017