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2017

19609145System and method for correlating user call response to electronic messages
29609134Utilizing voice biometrics
39609127Dynamic modification of automated communication systems
49609126User device detection and integration for an IVR system
59609122Identifying information associated with an incoming telephone call
69607621Customer identification through voice biometrics
79602991User notification of cellular service impairment
89602654Method and apparatus of estimating optimum dialog state timeout settings in a spoken dialog system
99596346Method for decoupling caller routing services and off-net data acquisition
109595264Audio search using codec frames
119595063Locating products in stores using voice search from a communication device
129591136Methods and systems for customizing interactive voice response calls
139591133Method and apparatus for determining a communication target and facilitating communications based on an object descriptor
149591127Pre-authentication system and method for outgoing communication
159584662System and method for the automatic validation of dialog run time systems
169584660Method and apparatus of processing caller responses
179584659Using graphical text analysis to facilitate communication between customers and customer service representatives
189584453Contact list aggregation and display
199578178Multicall telephone system
209578172System and method for providing interaction history via a customer application
219578169Method of and system for providing adaptive respondent training in a speech recognition application
229575964Generic virtual personal assistant platform
239575962Method, system and apparatus for assembling a recording plan and data driven dialogs for automated communications
249572033Systems and methods for encrypted mobile voice communications
259571646Routing user communications to agents
269571645Systems and methods for providing a virtual assistant
279571644Contact advocate
289571636Call center builder platform
299569950Lost and found system for personal items
309565313Mutual assistance routing system for improved utilization of customer service resources
319565310System and method for message-based call communication
329565306Filtering an audio signal for a non-real-time recipient
339565305Methods and systems of an automated answering system
349560201Personalizing communications services using environmental data
359560200Method and device for obtaining voice service
369560199Voice response processing
379560188Electronic device and method for displaying phone call content
389559867Contact group dynamics in networked communication devices
399553987Using a speech analytics system to control pre-recorded scripts for debt collection calls
409553986Computer-implemented voice markup language-based server
419553984Systems and methods for remotely tuning hearing devices
429553851Methods and apparatuses to track information using call signaling messages
439552592System and methods for upcoming event notification and mobile purchasing
449549068Methods for adaptive voice interaction
459549066Toll-free telecommunications management platform
469549065System and method for automated customer service with contingent live interaction
479544817Pre-fetching of assets to user equipment
489542499Method for providing mobile service using code-pattern
499538005Automated response system
509538004Applying user preferences, behavioral patterns and environmental factors to an automated customer support application
519538003System and method for interactive advertisement augmentation via a called voice connection
529538002Repeat contact engine

2016

539531878System and method for access number distribution in a contact center
549531875Using graphical text analysis to facilitate communication between customers and customer service representatives
559531665Information messaging system
569525775Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application
579524638Controlling mobile device based on sound identification
589521260Automated response system providing customized prompts based on user situation
599521259System and method for establishing voice and data connection
609521255Systems and methods for visual presentation and selection of IVR menu
619521253Interjurisdictional recording mechanism
629516470System and method for providing advertising based on mobile device travel patterns
639516165IVR engagements and upfront background noise
649509847System and method for language specific routing
659509844System and method for indexing automated telephone systems
669509841Directory features in a distributed telephony system
679503571Systems, methods, and media for determining fraud patterns and creating fraud behavioral models
689503407Message forwarding
699497322Remote control of a web browser
709497320System and method for improved directory assistance searches
719497304Method and apparatus for voice recognition unit simulation
729495960IVR engagements and upfront background noise
739495450Audio animation methods and apparatus utilizing a probability criterion for frame transitions
749491291Systems and methods for institutional messaging
759491275Systems, methods and computer program products for aggregating contact information
769489441Reusable multimodal application
779485356Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application
789479644Customer service call processing and support agent access application
799479641System and method for routing a communication utilizing scoring
809479640Multimodal interactive voice response system
819473635Method and system for managing interactive communications campaigns
829473624Telephone communication method and system
839468040Multi-channel delivery platform
849467847Method and system for managing contact information in a universal plug and play home network environment
859467824Generating message notifications providing direction actions
869467563Visual interactive voice response system
879467559Special emergency call treatment based on the caller
889467509Device control method and computer-readable recording medium
899462134Method enabling verification of the user ID by means of an interactive voice response system
909462126Tracking individuals using voice verification
919456324Interactive display response system
929456068System and method for connecting a user to business services
939451084Robust voice browser system and voice activated device controller
949448764Web integrated interactive voice response
959445396Signage acknowledgement tied to personal computer device
969444939Treatment processing of a plurality of streaming voice signals for determination of a responsive action thereto
979444935Method and apparatus for facilitating speech application testing
989444934Speech to text training method and system
999442953Universal address book
1009438747Method and system for non-traditional directory assistance
1019438730Using a speech analytics system to offer callbacks
1029438729Automated testing of interactive voice response systems
1039438720Exchanging information via a designated application
1049436951Facilitating presentation by mobile device of additional content for a word or phrase upon utterance thereof
1059432509Contact center recording service
1069432508System and method for interactive voice response unit table-based programming
1079426290Multilevel directory assistance apparatus and method
1089426289Techniques for topical customer service menu reconfiguration based on social media
1099426269System and method for performing certain actions based upon a dialed telephone number
1109424550Charging for operator-assisted sessions in IMS networks
1119420110Telephony terminal
1129420108Controlling conference calls
1139420098Prediction interactive vocla response
1149420097Automated traversal of interactive voice response systems
1159420092Systems and methods for providing selectable options to a calling party on-hold
1169418369System and method for automating proactive communication
1179413888Terminal based interactive voice response system with information prioritization
1189413887Systems and techniques for producing spoken voice prompts
1199407766Automated response system providing customized prompts based on user situation
1209407765Automated passcode recovery in an interactive voice response system
1219407762Providing enhanced user authentication functionalities
1229406292Multitask learning for spoken language understanding
1239401994Conferencing and meeting implementations with advanced features
1249401988Facilitating context delivery during communication sessions
1259401987Systems and methods to provide connections to users in different geographic regions
1269398442Supporting version negotiation for positioning for terminals in a wireless network
1279398155Enterprise-wide split function IVR callback system
1289396730Customer identification through voice biometrics
1299396179Methods and systems for acquiring user related information using natural language processing techniques
1309392484Wireless communication system having mobility-based content delivery
1319392110Facilitating interoperability among communication systems via inter- and intra-agency communications using a shared network
1329390706Personality-based intelligent personal assistant system and methods
1339390435Mixed-mode interaction
1349386164Systems and methods to establish communication connections via mobile application
1359386152Intelligent automated agent and interactive voice response for a contact center
1369386151System and method for replacing hold-time with a call-back in a contact center environment
1379386150Presentation of sponsored content on mobile device based on transaction event
1389386146Multi-party conversation analyzer and logger
1399384496Call tracking system and method
1409384190Method and system for conveying an example in a natural language understanding application
1419380161Computer-implemented system and method for user-controlled processing of audio signals
1429380160Systems and methods to customize interactive voice response (IVR) prompts based on information about a caller
1439377992Personal voice-based information retrieval system
1449374464Systems and methods for online data-linked telecommunications decisions and distribution
1459374463System and method for tracking persons of interest via voiceprint
1469374462Method and system for providing phone directory service for mobile communication subscriber
1479374461Business directory assistance via STB
1489374451System and method for multimodal short-cuts to digital services
1499374393System and method for dynamic call-progress analysis and call processing
1509373325Method of accessing a dial-up service
1519369591System and method for correlating user call response to electronic messages
1529369579Personalized interactive voice response system
1539369577Transparent voice registration and verification method and system
1549369573Method and apparatus for implementing inquiry callback and information update services
1559369566Providing visual cues for a user interacting with an automated telephone system
1569368120Methods and systems for controlling calling party access to called device
1579367846Telephone search supported by advertising based on past history of requests
1589363372Method for personalizing voice assistant
1599363371Voicemail interactive voice response for instant appointment booking
1609357068System and method for prompt modification based on caller hang ups in IVRs
1619355382Group based information displays
1629350860Voice interactive service system and method for providing different speech-based services
1639350859Story delivery system and method for mobile entertainment
1649350843Dynamic voicemail receptionist system
1659350808Method for routing transactions between internal and external partners in a communication center
1669344566Loyalty structured call routing system
1679344565Systems and methods of interactive voice response speed control
1689343064Establishing a multimodal personality for a multimodal application in dependence upon attributes of user interaction
1699343063System and method for customized voice response
1709338295Dynamic modification of automated communication systems
1719338294Automated task definitions
1729338291Using an ISDN message header to support time zone identification
1739336778Method and system for using conversational biometrics and speaker identification/verification to filter voice streams
1749332403Systems and methods for generating a calling list for a conference call
1759332123Real-time feedback of survey results
1769332039Method, apparatus, and system for establishing voice communication
1779330658User intent analysis extent of speaker intent analysis system
1789330387Alternative payment method for online transactions using interactive voice response
1799329832Voice internet system and method
1809326088Mobile voice platform architecture with remote service interfaces
1819325847System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data
1829325842Systems and methods for associating a string with a content item
1839325747Advanced dating websites
1849325371Method for managing data transport using crosstalk data
1859319524Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application
1869319522Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application
1879319517System and method for providing services in communication network
1889319515Call notification with rich caller identification
1899313330Identifying recorded call data segments of interest
1909313329Voice response systems browsing
1919313328Active call processing and notifications
1929313307System and method for verifying the identity of a user by voiceprint analysis
1939311630Secure payment service and system for interactive voice response (IVR) systems
1949307080Dynamic call control
1959306684Method and system for caching content for mobile distribution
1969304826System and method for improved dynamic allocation of application resources
1979301256Low battery indication for callers to mobile device
1989301128Call intercept methods, such as for customer self-support on a mobile device
1999300915Apparatus, system, and method of managing data, and recording medium
2009300798Controlled-environment facility interactive voice response system functionality facilitating repetition of a last requested action
2019300796Telecommunications device for the deaf (TDD) interface for interactive voice response (IVR) systems
2029299343Contact center speech analytics system having multiple speech analytics engines
2039294623Systems and methods for self-service automated dial-out and call-in surveys
2049294622Communication between users of a telephone system
2059293147Selective voice transmission during telephone calls
2069293139Voice controlled wireless communication device system
2079292183Establishing a preferred mode of interaction between a user and a multimodal application
2089288333Voice port utilization monitor
2099288321Interactive voice response interface for webpage navigation
2109288320System and method for servicing a call
2119288240System and method for allowing an originating user device to use contact information in a prioritized list to contact a destination user device
2129286053User support system, user support method, and management server for supporting user of portable information terminal
2139282193Call routing
2149277054Apparatus and method for integrating computer-telephony and search technology
2159277053Ready-to-dial global phone numbers
2169276775Identity-based interactive response message
2179270821Methods and apparatus to provide contact management with directory assistance
2189268006Method and apparatus for providing information based on a location
2199264544Automated attendant multimedia session
2209264543Applying user preferences, behavioral patterns and environmental factors to an automated customer support application
2219264542Personalizing communications services using environmental data
2229264285Communication system and server
2239264247Transmission management system, program, computer readable information recording medium, program providing system, and maintenance system
2249263047Apparatus and method for providing messages in a social network
2259258682Server apparatus, server control program, and server client system
2269258418Method and apparatus for accessing and interacting with an internet web page
2279258417Interconnected voice response units
2289258416Dynamically-changing IVR tree
2299258414Computer-implemented system and method for facilitating agent-customer calls
2309253323Voice over IP method for developing interactive voice response system
2319253322Method and apparatus of estimating optimum dialog state timeout settings in a spoken dialog system
2329253321Method for visualizing an IVR system
2339253320Implementing a network of intelligent virtual service agents to provide personalized automated responses
2349253314Method for presenting interactive information about a telecommunication user
2359251785Call steering data tagging interface with automatic semantic clustering
2369248788Information processing apparatus, operating system, and operating method for information processing apparatus
2379247404Delivery of advertisements over voice network
2389247055Interactive voice response (IVR) routing system
2399247054Systems and methods for generating and testing interactive voice response applications
2409247053Method and system for providing quick directions
2419247047Method and apparatus for selecting communication identifiers
2429247045Operating a directory assistance call center based upon directory assistance database and caller ID data
2439247044Remote control and call management resource
2449241068Visual interactive voice response
2459241024File system interface to web and network services
2469240008Method for providing mobile service using code-pattern
2479239849Mobile device access of location specific images from a remote database
2489237232Recording infrastructure having biometrics engine and analytics service
2499237231Providing a predictive response feature for messaging applications by analyzing the text of a message using text recognition logic
2509232059Method and apparatus of processing caller responses
2519232058System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction
2529232057Method and apparatus of processing speech dialog data of a user call
2539231772Method and apparatus for providing a user with charging-related voice service
2549230544Spoken dialog system based on dual dialog management using hierarchical dialog task library

2015

2559225831Mobile terminal having auto answering function and auto answering method for use in the mobile terminal
2569225749System and method for providing multi-media services to communication devices over a communications network
2579219817Method and system for managing interactive communications campaigns
2589219816System and method for automated whitelist management in an enterprise small cell network environment
2599219815Identifier technique for communication interchange
2609219808Contact information synchronization system and method
2619215321Utilizing voice biometrics
2629215320System and method for indexing automated telephone systems
2639213692System and method for the automatic validation of dialog run time systems
2649210263Audio archive generation and presentation
2659210262Using a speech analytics system to control pre-recorded scripts for debt collection calls
2669210027Method and apparatus for enabling phone number dialing using email addresses
2679203962Systems, methods, and media for determining fraud patterns and creating fraud behavioral models
2689202459Methods and systems for managing dialog of speech systems
2699202247System and method utilizing voice search to locate a product in stores from a phone
2709202220Methods and apparatuses to provide application programming interface for retrieving pay per call advertisements
2719197752Method for designing an automated speech recognition (ASR) interface for a customer call center
2729197749Service interfacing for telephony
2739197748Telecommunications addressing system and method
2749197742Systems and methods for verification of identity and location
2759191795Visual IVR using call redirect
2769191517Communication services and application launch tool
2779191515Mass-scale, user-independent, device-independent voice messaging system
2789191508Using a speech analytics system to offer callbacks
2799191501Method and system for managing contact information in a universal plug and play home network environment
2809185215Performing actions for users based on spoken information
2819185214Method and apparatus for providing enhanced communications
2829185068Technique for effective organization and communication of information
2839183834Speech recognition tuning tool
2849177567Selective voice transmission during telephone calls
2859172805Edge injected speech in call centers
2869172803System and method for integrating runtime usage statistics with developing environment
2879172802Systems and methods for reestablishing terminated telephone calls with an interactive voice response (IVR) system
2889171322Methods and systems for routing calls in a marketing campaign
2899171290Email handling for a contact center
2909167098Dynamic conference session re-routing in secure media-based conferencing
2919167089Method and system for searching and processing contacts
2929160849System, method, and computer-readable medium that facilitate voice biometrics user authentication
2939160848Electronic device and method of controlling the same
2949160847Visual translation for an IVR system
2959160844Conversation assistant
2969160827Automatically adjusting country and area codes when doing a business card or telephone number exchange
2979155068Method and apparatus for delivering advertising data
2989154622Visual interactive voice response
2999154619Method and apparatus for monitoring telephone status
3009154609Remote virtual supervision system
3019148507Identifying information associated with an incoming telephone call
3029148506Method and system for processing application logs
3039147212Locating products in stores using voice search from a communication device
3049146973Context diary application for a mobile terminal
3059143619Methods and apparatuses to track information using call signaling messages
3069142217Speech recognition and transcription among users having heterogeneous protocols
3079141970Call tracking system and method
3089137377Systems and methods for at least partially releasing an appliance from a private branch exchange
3099137342Automatic contact population
3109137287High availability for voice enabled applications
3119131051Establishment of connections over a communication network to a participant of a meeting without said participant's telephone number being known
3129131050Method and an apparatus to disambiguate requests
3139131049Multi-channel end-to-end hosted call recording system for IVR-call center analytics
3149129023Connected address book systems and methods
3159129011Mobile terminal and control method thereof
3169124695Mobile integrated voice response systems
3179124694Method and apparatus for intent prediction and proactive service offering
3189124689Method and system for providing to a second party, computer-network related information about a first party
3199123338Background audio identification for speech disambiguation
3209112970Method and apparatus for data channel augmented auto attended voice response systems
3219110952Footprint tracking of contacts
3229106759Processing files from a mobile device
3239106755Method and system for a gateway transfer
3249106745Voice response unit harvesting
3259105057System and method for correlating user call response to electronic messages
3269100481System and method for managing a contact center
3279100478System and method for creating interactive voice response (IVR) dialers
3289100454Method and system for enabling the creation and maintenance of proximity-related user groups
3299100414Method and apparatus for providing a reliable voice extensible markup language service
3309094956Wireless communication terminal and operating system
3319094487Methods and apparatuses to track information via telephonic apparatuses
3329094486Methods and apparatuses to track information via passing information during telephonic call process
3339088655Automated response system
3349088652System and method for speech-enabled call routing
3359088647Method and system for voice-based contact updation
3369084097Interactive display response system
3379083798Enabling voice selection of user preferences
3389083797Privacy-enabled telephone directory
3399083796Technique for assisting a user with information and customer services at a call center
3409083795Communication of information during a call
3419083561Automated assistance for customer care chats
3429078101Geographically constrained network services
3439077802Automated response system
3449077801Prioritized prompt ordering and call processing in interactive voice response systems
3459077800Systems, methods, and devices for processing feedback information received from mobile devices responding to tone transmissions
3469077798Automatic provisioning of abbreviated dialing codes
3479069836Reusable multimodal application
3489065914System and method of providing generated speech via a network
3499065913System and method providing multi-modality interaction over voice channel between communication devices
3509065912Conveying textual content from interactive systems to IP clients
3519065911System, method and architecture for control and multi-modal synchronization of speech browsers
3529063703Techniques for dynamic voice menus
3539060061System and method for prompt modification based on caller hang ups in IVRs
3549060060Efficient utilization of IVR resources supplied to switching systems
3559055413Presence over existing cellular and land-line telephone networks
3569055387Method and system for self-regulating content download
3579055147Voice user interface with personality
3589053711Method of matching a digitized stream of audio signals to a known audio recording
3599053489Facilitating presentation of ads relating to words of a message
3609053485Security monitoring system with image comparison of monitored location
3619049649Configuring consumption of service for electronic devices
3629015587Home network device and method of receiving and transmitting sound information using the same
3639008634System and method for providing media content selections
3648971805Portable terminal providing environment adapted to present situation and method for operating the same

2014

3658918087Methods and systems for accessing crowd sourced landscape images
3668913732Method and system for providing directory assistance to erroneous telephone calls via wearable devices
3678903073Systems and methods for visual presentation and selection of IVR menu
3688886215Method and apparatus for tracking a transported item while accommodating communication gaps
3698886169Apparatus and method for providing enhanced telephonic communications
3708868057Staging a mobile device to an enterprise network securely using voice channel of a wireless wide area network (WWAN)
3718862107System for product packaging level serialization
3728855609User interface for selectively playing back content of a forwarded message
3738843107Methods and apparatuses to connect users of mobile devices to advertisers
3748781840Retrieval and presentation of network service results for mobile device using a multimodal browser
3758780741On-demand information retrieval using wireless communication devices
3768775635Simultaneous visual and telephonic access to interactive information delivery
3778768319Presentation of sponsored content on mobile device based on transaction event
3788768307Methods and devices for remote processing of messages, and performing user tracking and monitoring with respect to data originating from a mobile communication device
3798755778Method for accessing a communications service by means of an electronic address
3808755503Methods and systems for call processing and for providing call progress status over a network
3818744426Profile switching method based on mobile phone WIFI and a mobile phone
3828725128Pre-fetching of assets to user equipment
3838719602Enabling system-wide power user options
3848712384Method and system for triggering message waiting indicator delivery
3858706137Likelihood of mobile device portal transition
3868700007Communication of events depicted in media to a wireless device
3878693664Method and system for providing directory assistance to erroneous telephone calls
3888688091Method and apparatus for providing idle screen service
3898688082Systems and methods for consolidating wireline and wireless voicemail boxes
3908676118Location-aware multimodal communication system
3918675852Using location as a presence attribute
3928660540Supporting version negotiation for positioning for terminals in a wireless network
3938634813Method and system for monitoring a mobile device over a video network
3948626199Method for PC to realize A-GPS
3958625766Presence and/or capability based communication

2013

3968620287Food tracking system with mobile phone uplink
3978615224Method and apparatus for providing ringtone scheduling
3988611518System and method to display calling area
3998583089Presentation of sponsored content on mobile device based on transaction event
4008559982Systems and methods for location positioning within radio access systems
4018554186Mobile terminal device, computer executable program for exchanging personal information, and method and system for exchanging personal information
4028549090Messaging tracking system and method
4038538391Portable GPS navigation device
4048521124Enhanced emergency services in fixed wireless networks
4058520908Systems and methods for person's verification using scans of identification documents produced by a verifier-controlled scanning device
4068516205Method and apparatus for providing efficient context classification
4078494563Dead spot prediction method for wireless vehicular applications
4088483674Presentation of sponsored content on mobile device based on transaction event
4098472924System and method for providing concierge services to a mobile device user
4108472608Method and system for providing directory assistance to erroneous telephone calls
4118472607Method and system for providing directory assistance to erroneous telephone calls
4128463858System and method for binding notification types to applications for a notification framework
4138463297Subscriber selective, area-based service control
4148433244Orientation based control of mobile device
4158423002Obtaining location server address on a mobile device
4168423001Method for accessing a telecommunications service by means of an electronic address
4178406743Systems and methods for consolidating wireline and wireless voicemail boxes
4188401163Methods and systems for call processing and for providing call progress status over a network
4198391775Mobile digital radio playlist system
4208385899Automated application-selective processing of information obtained through wireless data communication links
4218385530Enhanced directory assistance system
4228364136Mobile system, a method of operating mobile system and a non-transitory computer readable medium for a programmable control of a mobile system
4238358767System and method for efficient call management for directory assistance services
4248355527Systems and methods for person's verification using photographs on identification documents taken by a verifier-controlled mobile device

2012

4258335495Displaying business directory information on a mobile handset
4268325904System and method for facilitating privacy in directory assistance communications
4278270955Presentation of sponsored content on mobile device based on transaction event
4288260264Automated retrieval and handling of a second telecommunications terminal's voicemail by a first terminal
4298254888Data message management system
4308254548Method and system for providing directory assistance to erroneous telephone calls
4318254547Method and system for providing directory assistance to erroneous telephone calls
4328229454Personal location information management
4338213966Text messages provided as a complement to a voice session
4348204500Optimal voicemail deposit for roaming cellular telephony
4358200204Apparatus and method for displaying traffic information using widgets in mobile terminal
4368145183On-demand emergency notification system using GPS-equipped devices
4378126127Method and apparatus for provision of broadcast service information
4388121620Location tracking of mobile phone using GPS function
4398099085Method and system for communicating with users of wireless devices when approaching a predetermined destination
4408095148Position information processing method, position information processing system, position information processing apparatus, communication apparatus and program

2011

4418085923System and method for efficient call management for directory assistance services
4428014763Wireless communications with proximal targets identified visually, aurally, or positionally
4438010090Mobile collection application
4447991140Enhanced directory assistance system
4457986961Mobile computer communication interface
4467970389Presentation of sponsored content based on mobile transaction event
4477949349Mobile communication terminal and positional information providing method
4487920887System and method for setting up P2P communication group in cellular system, and P2P communication system and method using P2P communication group
4497920851Secure mobile information management system and method
4507917157Location services for mobile communication system
4517907940Presentation of sponsored content based on mobile transaction event
4527904062Scrolling mobile advertisements
4537885644Method and system of providing landline equivalent location information over an integrated communication system
4547873368Method for tracking location of a mobile unit

2010

4557826831Video based interfaces for video message systems and services
4567818016Method and system for providing a location-based alert service in wireless communication environment
4577813722Enhanced features in an advanced voice services (AVS) framework for wireless communications systems
4587809362Method and apparatus for providing subscriber-based ringback tone
4597787869Device, method, and computer program product for providing enhanced blogging features on a mobile phone
4607738888Apparatus and method for controlling transmission power for mobile terminal
4617702318Presentation of sponsored content based on mobile transaction event
4627672441System and method for efficient call management for directory assistance services
4637657256Notifying a user of a portable wireless device
4647646858Protocol builder for a call handling system

2009

4657627310Methods, systems, and products for distance-based discounting
4667616947Mobile collection application
4677606358System and method for providing personal directory assistance services
4687593721Method and apparatus for delivering geographical specific advertisements to a communication device
4697539485Apparatus and method for mapping a location of wireless base stations in a mobile communication system
4707529542Method of establishing communication between two or more real world entities and apparatuses performing the same
4717505757Location based service (LBS) system, method and apparatus for triggering of mobile station LBS applications
4727496355Customisation of an electronic device

2008

4737463882Method for redirecting contacts and setting up redirection
4747444137Cell broadcast via encoded message to an embedded client
4757433457Personalized assistance system and method
4767398092Location tracing system for mobile telecommunication terminal and method thereof
4777392042Method, apparatus and system for notifying a user of a portable wireless device
4787346157System and method for efficient call management for directory assistance services
4797317910Providing location information

2007

4807305232Apparatus and method for mapping a location of wireless base stations in a mobile communication system
4817289794Mobile collection application
4827245903Wireless telephone system with programming and information service
4837242758System and method for automatically processing a user's request by an automated assistant
4847194409Method and system for preventing error amplification in natural language dialogues

2006

4857133664Information management and processing in a wireless network
4867107046Service transmission system related to relevant geographical zones and receiver designed to be used with said transmission system
4877054620Method for deferred location reporting in a radio cellular network

2005

4886965864Voice activated hypermedia systems using grammatical metadata
4896965766Mobile communication terminal
4906965665Voice interaction to instruct a user to effect a transaction while avoiding repeated transmission of a previously transmitted voice message
4916963638Method for using alphanumerical signs as a call number
4926961414Telephone network-based method and system for automatic insertion of enhanced personal address book contact data
4936959080Method selecting actions or phases for an agent by analyzing conversation content and emotional inflection
4946959073Voice over IP method for developing interactive voice response system
4956958994Call transfer using session initiation protocol (SIP)
4966957420Method of generating test scripts for systems having dynamic behavior
4976957260Method of improving access to services provided by a plurality of remote service providers
4986956942Multi-modal address book
4996950652Remote management of an external phonebook
5006947544Telephone number area code preprocessor
5016947527Method and apparatus that provides a reusable voice path in addition to release link functionality for use with a platform having a voice activated front end
5026944594Multi-context conversational environment system and method
5036944593Speech input system, speech portal server, and speech input terminal
5046944447Location-based services
5056944283Process for transmitting a telephone number of a desired subscriber, and directory enquiries facility terminal for this purpose
5066944279Enhanced directory assistance service providing individual or group directories
5076941268Handling of speech recognition in a declarative markup language
5086940951Telephone application programming interface-based, speech enabled automatic telephone dialer using names
5096938182System and method for providing reliable telephony web-based features
5106937986Automatic dynamic speech recognition vocabulary based on external sources of information
5116937977Method and apparatus for processing an input speech signal during presentation of an output audio signal
5126937870Wireless interactive transaction system
5136937711System and method for issuing customer credits for information assistance services
5146934378Technique for enhanced information assistance call routing
5156928156Automated operator assistance with menu options
5166925307Mixed-mode interaction
5176925163System and method for performing a task with telephone line settings on a switch through a telephone call
5186925161Call hold signaling
5196925155Method and system for routing calls based on a language preference
5206925154Methods and apparatus for conversational name dialing systems
5216922411Networked computer telephony system driven by web-based applications
5226920335Method of managing the operation of a mobile terminal in a telecommunications network
5236920211System and method for providing network information service using CID-type messages
5246917911System and method for voice user interface navigation
5256917678Method and apparatus for monitoring telephonic members and providing directory assistance
5266917677Method and system for defining call transfer rules for directory assistance
5276917674Method for providing additional information to a telephone customer having a non-published telephone number
5286914974Communication arrangement
5296914962Call-flow verification method and apparatus
5306912691Delivering voice portal services using an XML voice-enabled web server
5316910187Graphical user interface for procuring telecommunications services on-line
5326910072Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface
5336909708System, method and article of manufacture for a communication system architecture including video conferencing
5346907119Automated business directory assistance
5356904132Voice over IP method for developing interactive voice response system
5366901431Application server providing personalized voice enabled web application services using extensible markup language documents
5376898424Remote control method and system, server, data processing device, and storage medium
5386895257Personalized agent for portable devices and cellular phone
5396895238Method for providing entertainment to a portable device
5406895084System and method for generating voice pages with included audio files for use in a voice page delivery system
5416892064Method and system for presentation of content from one cellular phone to another through a computer network
5426891942Method and system for using caller preferences to direct special call handling
5436885736System and method for providing and using universally accessible voice and speech data files
5446885735System and method for transmitting voice input from a remote location over a wireless data channel
5456885734System and method for the creation and automatic deployment of personalized, dynamic and interactive inbound and outbound voice services, with real-time interactive voice database queries
5466885733Method of providing a user interface for audio telecommunications systems
5476882723Apparatus and method for quantifying an automation benefit of an automated response system
5486882708Region-wide messaging system and methods including validation of transactions
5496879685Apparatus and method for analyzing routing of calls in an automated response system
5506879285Store information display system and a display method
5516876727Voice over IP method for developing interactive voice response system
5526876647Dynamic priority adjustment in a real time streaming engine
5536870921Enhanced directory assistance service providing individual or group directories
5546870915Personal address updates using directory assistance data
5556868385Method and apparatus for the provision of information signals based upon speech recognition
5566868268Audio calling name and number delivery
5576859777Hypertext navigation system controlled by spoken words
5586859776Method and apparatus for optimizing a spoken dialog between a person and a machine
5596857008Arrangement for accessing an IP-based messaging server by telephone for management of stored messages
5606856960System and method for providing remote automatic speech recognition and text-to-speech services via a packet network
5616853720Software call control agent
5626853710Telephone call messaging device
5636850991Systems and methods for distributing information to a diverse plurality of devices
5646850766Voice activated wireless locator service
5656848542Method for passive mining of usage information in a location-based services system
5666847717Method of accessing a dial-up service
5676845098Internet-enabled voice-response service
5686842767Method and apparatus for content personalization over a telephone interface with adaptive personalization

2004

5696834100Voice over IP method for developing interactive voice response system
5706832196Speech driven data selection in a voice-enabled program
5716831966Multi-tenant, multi-media call center services platform system
5726831915Service node for providing telecommunication services
5736829593Method and system to provide objects, especially documents, multimedia objects, software applications and/or processes to users of a telecommunications network
5746829484Mobile communicating system, and a mobile terminal, an information center and a storage medium used therein
5756829335Call handling for multiple users of an automated attendant
5766829334System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with telephone-based service utilization and control
5776829231Internet phone system and directory search engine using same
5786826398System for processing service data in telecommunications system
5796823054Apparatus and method for analyzing an automated response system
5806816735Method and system for facilitating location-based services
5816816727Technique for continually providing directional assistance over a communication network to a user
5826813502System and method for enhanced wireless communication features
5836810113Methods and systems to make spoken name data available
5846810111System and method for measuring interactive voice response application efficiency
5856807574Method and apparatus for content personalization over a telephone interface
5866807254Method and system for interactive messaging
5876804333Dynamically reconfigurable distributed interactive voice response system
5886804330Method and system for accessing CRM data via voice
5896801928Dynamic translation between data network-based protocol in a data-packet-network and interactive voice response functions of a telephony network
5906801763Technique for effectively communicating travel directions
5916792280Information delivery system and server
5926792265Conference call setup utilizing a wireless access protocol capable telephone
5936792096Directory assistance dialog with configuration switches to switch from automated speech recognition to operator-assisted dialog
5946792087Scheduling system
5956792086Voice network access provider system and method
5966791975Call signature in a packet-based network
5976788931Directory assistance method and apparatus
5986788768System and method for real-time, personalized, dynamic, interactive voice services for book-related information
5996788667Wireless access to wired network audio services using mobile voice call
6006785653Distributed voice web architecture and associated components and methods
6016778961Method and system for delivering text-to-speech in a real time telephony environment
6026778647Redundant database storage of selected record information for an automated interrogation device
6036775371Technique for effectively providing concierge-like services in a directory assistance system
6046775358Method and system for enhanced interactive playback of audio content to telephone callers
6056775272Virtual PBX system
6066771746Method and apparatus for agent optimization using speech synthesis and recognition
6076771743Voice processing system, method and computer program product having common source for internet world wide web pages and voice applications
6086769020Data terminal, data distribution system, and internet telephone system
6096768788System and method for real-time, personalized, dynamic, interactive voice services for property-related information
6106765998Method and system for providing quick directions
6116765997System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with the direct delivery of voice services to networked voice messaging systems
6126763100Method for providing additional information to a telephone customer having a non-published telephone number
6136763091Service system for providing by confirming caller telephone number, service method and medium
6146761638Mobile terminal, method for controlling games, and computer readable recording medium
6156757718Mobile navigation of network-based electronic information using spoken input
6166757530System and method for providing wireless device access to scheduling applications
6176757365Instant messaging via telephone interfaces
6186754486Method and system for directory assistance services having messaging or paging capability
6196754326Method and apparatus for monitoring telephonic members and providing directory assistance
6206751593Data processing system with block attribute-based vocalization mechanism
6216744877Method and system for enterprise service balancing
6226744861Voice dialing methods and apparatus implemented using AIN techniques
6236744860Methods and apparatus for initiating a voice-dialing operation
6246741853Device aware internet portal
6256741677Methods and apparatus for providing speech recognition services to communication system users
6266741172Voice-to-data equipment installation set up method and system
6276738805Audio-contents demo system connectable to a mobile telephone device
6286738803Proxy browser providing voice enabled web application audio control for telephony devices
6296738630Combining markers with location information to deliver domain-specific content to mobile devices
6306738469Method and system for performing dialling of a telephone number supplied from a data store
6316738468Method for providing additional information to a telephone customer having a non-published telephone number
6326738464Personal data sharing system in telephone network
6336735300Method and apparatus for enabling interaction between callers with calls positioned in a queue
6346735193Method and apparatus for suppression of packets during silence periods in a packet telephony system
6356733392Mobile terminal, method for controlling games, and computer readable recording medium
6366731927System and method for context association
6376731737Directory assistance system
6386731736Method, system, and database for providing a telecommunication service
6396731735URL-based dialing for voice telephone calls
6406731724Voice-enabled user interface for voicemail systems
6416731626Telephony intelligence in a data packet network
6426731625System, method and article of manufacture for a call back architecture in a hybrid network with support for internet telephony
6436728731Method and apparatus for accessing targeted, personalized voice/audio web content through wireless devices
6446728681Interactive multimedia book
6456728671Automatic speech recognition caller input rate control
6466728552Mobile telecommunications terminals
6476728353Pre-paid wireless interactive voice response system with variable announcements
6486724868Telephone-enabled internet access system
6496721401Method for redirecting a calling phone from a finder service to a destination phone
6506718366Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface
6516718027System and method for performing a task with telephone line settings on a switch through a telephone call
6526717936Directory talk service and system
6536714778Context sensitive web services
6546714642System and methods for call decisioning in a virtual call center integrating telephony with computers
6556714641Web based personal directory
6566714635Method for reservation-less instant group conferencing
6576714631Method and system for an automated departure strategy
6586711618Apparatus and method for providing server state and attribute management for voice enabled web applications
6596711611Method and apparatus for data-linking a mobile knowledge worker to home communication-center infrastructure
6606707889Multiple voice network access provider system and method
6616704708Interactive voice response system
6626697786Integrated audiotext-internet personal ad services
6636697484Method of programming telephone numbers and identifiers in a telephone
6646697460Adaptive voice recognition menu method and system
6656694133Image providing system and method
6666694008Monitored suspension of communications sessions
6676693997Host computer digital signal processing system for communicating over voice-grade telephone channels
6686690772Voice dialing using speech models generated from text and/or speech
6696690654Method and system for multi-media collaboration between remote parties
6706688982Wireless communications system for a quiz game
6716687341Network and method for the specification and delivery of customized information content via a telephone interface
6726683870Method and system for multicasting call notifications
6736681107System and method of accessing and recording messages at coordinate way points
6746681008Automated toll-free telecommunications information service and apparatus
6756681000Signal converter server network information system control methods thereof and telephone terminal
6766680999Interactive telephony system
6776678659System and method of voice information dissemination over a network using semantic representation
6786678365Telephone information service system
6796678360Telephonic-interface statistical analysis system
6806674849Telephone providing directions to a location

2003

6816671670System and method for pre-processing information used by an automated attendant
6826671354Speech enabled, automatic telephone dialer using names, including seamless interface with computer-based address book programs, for telephones without private branch exchanges
6836671272Internet switch box, system and method for internet telephony
6846668286Method and system for coordinating data and voice communications via customer contact channel changing system over IP
6856668056System and method for modeling resources for calls centered in a public switch telephone network
6866668055Personalized assistance system and method
6876662163System and method for programming portable devices from a remote computer system
6886661884One number, intelligent call processing system
6896661882System and method for automated telephone message routing using an altered ANI
6906658389System, method, and business model for speech-interactive information system having business self-promotion, audio coupon and rating features
6916658100Method and apparatus for communicating information about a called party to a calling party
6926658093System and method for real-time, personalized, dynamic, interactive voice services for travel availability information
6936654722Voice over IP protocol based speech system
6946654458Administration and control of an automatic call distributor by a remotely located supervisor
6956650738Methods and apparatus for performing sequential voice dialing operations
6966650735Integrated voice access to a variety of personal information services
6976647097Telephone system for voice recognition
6986643363Telephone number relocation guidance system
6996636831System and process for voice-controlled information retrieval
7006636600Method for finding a contact or for setting up a connection to the contact
7016636590Apparatus and method for specifying and obtaining services through voice commands
7026633848Prompt management method supporting multiple languages in a system having a multi-bus structure and controlled by remotely generated commands
7036628772Method for providing enhanced directory assistance upon command using out-of-band signaling
7046628758System for item selection in a telephony auto-attendant
7056625444Method of programming a telephone
7066614899Method and apparatus for providing advanced IP telephony services in an intelligent endpoint
7076614890Disclosing the receipt of new electronic message
7086614885System and method for operating a highly distributed interactive voice response system
7096611673Radio frequency-controlled telecommunication device
7106609000Process for generating an address directory
7116608892Automatic routing and information system for telephone services
7126608891System and method for providing network information service
7136606744Providing collaborative installation management in a network-based supply chain environment
7146606611System and method for audio-only internet browsing using a standard telephone
7156606596System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through digital sound files
7166606374System and method for recording and playing audio descriptions
7176604077System and method for providing remote automatic speech recognition and text to speech services via a packet network
7186604075Web-based voice dialog interface
7196603984Methods and systems for managing information on wireless data devices
7206603844Advertised ring back in a telecommunication switching system
7216603836Interactive voice response apparatus capable of distinguishing between user's incoming voice and outgoing conditioned voice prompts
7226600736Method of providing transfer capability on web-based interactive voice response services
7236594502Dating system
7246594484Automated access by mobile device to automated telephone information services
7256594352Method and system for automatically providing a customer billing identifier for a directory assistance extension call to a switch in a public telephone network
7266594348Voice browser and a method at a voice browser
7276594347Speech encoding in a client server system
7286594269Interactive information transaction processing system on IP telephony platform
7296590970Intelligent-networked telephone system having advertisement with bonus free phone call service
7306587886Selecting communication link between client and server
7316587822Web-based platform for interactive voice response (IVR)
7326587558System and method for virtual interactive response unit
7336587547System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time drilling via telephone
7346587543System and method for the automated testing of a telecommunications system
7356584506Selecting communication link between client and server
7366584181System and method for organizing multi-media messages folders from a displayless interface and selectively retrieving information using voice labels
7376584179Method and apparatus for improving the utility of speech recognition
7386581035System and method for voice-enabled transactions
7396580904Method of providing directional assistance to a mobile telephone subscriber
7406580790Calling assistance system and method
7416578079Communications node for providing network based information service
7426577858Accounting system in a communication network
7436577713Method of creating a telephone data capturing system
7446575900Meter with integrated database and simplified telemedicine capability
7456574314Method for entering transaction data into data bases using transaction entry device
7466573824Combination paging and gaming system and apparatus
7476570983Method and system for audibly announcing an indication of an identity of a sender of a communication
7486570975Automated telecommunications call processing method
7496570974Cable connected network server platform for telephone white-yellow page services and emergency 911 location identification
7506570967Voice-data telephonic interface control system
7516567504Automated calling system with database updating
7526564321Systems and methods for storing, delivering, and managing messages
7536563911Speech enabled, automatic telephone dialer using names, including seamless interface with computer-based address book programs
7546560329Automated call routing system
7556560320Adaptable subscriber unit for interactive telephone applications
7566557026System and apparatus for dynamically generating audible notices from an information network
7576556664Public notification system and method
7586556127Speaker verification method
7596553113System and methods for call decisioning in a virtual call center integrating telephony with computers
7606546366Text-to-speech converter
7616546086Process for placing and reading an advertisement
7626546005Active user registry
7636546003Telecommunications system
7646542489Method and means for transmitting a service page in a communication system
7656542250Method of three-dimensionally measuring object surfaces
7666539419Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface
7676539359Markup language for interactive services and methods thereof
7686539238Fall through telephone directory
7696539080Method and system for providing quick directions
7706539015Automatic called party locator over internet
7716535582Voice verification system
7726529586System and method for gathering, personalized rendering, and secure telephonic transmission of audio data
7736526275Method for informing a user of a communication device where to obtain a product and communication system employing same
7746526129System and method for communication media management
7756526043Method and apparatus for charging for an outgoing voice call performed during an internet session
7766523061System, method, and article of manufacture for agent-based navigation in a speech-based data navigation system
7776522738Web site content control via the telephone
7786519699Method and system for voice guided secure entry of private data in a public setting
7796519479Spoken user interface for speech-enabled devices
7806519463Location based service request system
7816519246Internet-enabled voice-response service
7826516058Voice network access system
7836516057Method, system, and database for providing a telecommunication service
7846512415Telephonic-interface game control system
7856510413Distributed synthetic speech generation
7866510411Task oriented dialog model and manager
7876507870xDSL web ordering tool
7886507817Voice IP approval system using voice-enabled web based application server
7896504917Call path display telephone system and method
7906504914Method for dialog control of voice-operated information and call information services incorporating computer-supported telephony

2002

7916502075Auto attendant having natural names database library
7926501956Providing blended interface for wireless information services
7936501832Voice code registration system and method for registering voice codes for voice pages in a voice network access provider system
7946498797Method and apparatus for communication services on a network
7956493673Markup language for interactive services and methods thereof
7966493671Markup language for interactive services to notify a user of an event and methods thereof
7976493434Update of web audio messages via audio user interface
7986493433Multi-threaded database system for an interactive voice response platform
7996493430Method of wireless retrieval of information
8006493428Text-enhanced voice menu system
8016490564Arrangement for defining and processing voice enabled web applications using extensible markup language documents
8026490432Distributed media on-demand information service
8036487277Apparatus and method for improving the user interface of integrated voice response systems
8046483905Electronic document answering machine
8056483896Speech recognition using telephone call parameters
8066480713System and method of accessing and recording messages at coordinate way points
8076480711Method and system for wireless data communication over the internet
8086480599Telecommunications system and method for automatic call recognition and distribution
8096477247Apparatus and method for dialing out of local area telephone calls
8106473734Methodology for the use of verbal proxies for dynamic vocabulary additions in speech interfaces
8116473612Method for providing directory assistance services via an alphanumeric page
8126470317Markup language to allow for billing of interactive services and methods thereof
8136466910Method and apparatus to provide enhanced directory assistance information in a communication network
8146466784Technique for monitoring and attempting to connect destination telephone and providing information assistance upon detection of unsatisfactory connection
8156466570Method of accessing service resource items that are for use in a telecommunications system
8166463443Method and device for directory services for telecommunication
8176463147Automated directory look-up over multiple switching systems
8186460057Data object management system
8196459782System and method of developing mapping and directions from caller ID
8206459774Structured voicemail messages
8216457039Method and apparatus for avoiding IP-address collision when connecting an incoming voice phone call to an internet application
8226456709Method and apparatus for monitoring telephonic members and providing directory assistance
8236456699Web-based generation of telephony-based interactive voice response applications
8246456619Method and system for supporting a decision tree with placeholder capability
8256453299Method for customizing queries
8266453167Telecommunications systems
8276453020Voice processing system
8286449487Computerized telephone apparatus
8296449346Telephone-television interface statistical analysis system
8306446115Automatic generation of graphically-composed correspondence via a text email interface
8316445778Telephone tag entertainment
8326442522Bi-directional natural language system for interfacing with multiple back-end applications
8336438584Automatic generation of graphically-composed correspondence via a text email-interface
8346434528Computer network telephony
8356434455Vehicle component diagnostic and update system
8366434223Telephone interface call processing system with call selectivity
8376430555Method and device for data transmission between a central unit and a data terminal
8386430282Methods and apparatus for originating voice calls
8396430175Integrating the telephone network and the internet web
8406430174Communication system supporting simultaneous voice and multimedia communications and method of operation therefore
8416427002Advanced interactive voice response service node
8426424945Voice packet data network browsing for mobile terminals system and method using a dual-mode wireless connection
8436424703Telephonic-interface lottery system
8446424648Method and apparatus for making a phone call connection over an internet connection
8456424647Method and apparatus for making a phone call connection over an internet connection
8466421427Interactive voice response data transfer system and method
8476418201Multiple platform voice processing system with optimized resource allocation
8486418200Automatic synchronization of address directories for unified messaging
8496418199Voice control of a server
8506411692System for providing caller information to called party via call standard data field
8516411687Call routing based on the caller's mood
8526411686Interactive voice response system
8536411684Network-based multimedia communications and directory system and method of operation
8546405172Voice-enabled directory look-up based on recognized spoken initial characters
8556404884Personalized assistance system and method
8566404877Automated toll-free telecommunications information service and apparatus
8576404876System and method for voice activated dialing and routing under open access network control
8586404875System and method for consumer-initiated business solicitation calling system
8596404872Method and apparatus for altering a speech signal during a telephone call
8606404859Voice enabled system for remote access of information
8616404746System and method for packet network media redirection
8626400806System and method for providing and using universally accessible voice and speech data files
8636396920System for selectively providing a higher level of directory assistance services
8646396919Telephone transaction support system and telephone call connection control system
8656393107Method and apparatus for creating and sending structured voicemail messages
8666393017Virtual PBX system
8676389278Systems and methods for identifying a service provider from a wireless communicator based on categories of service providers that are called
8686389126Service provisioning system for interactive voice response services
8696389007Method and apparatus for providing integrated routing for PSTN and IPNT calls in a call center
8706385584Providing automated voice responses with variable user prompting
8716385583Markup language for interactive services and methods thereof
8726385312Automatic routing and information system for telephonic services
8736381640Method and apparatus for automated personalization and presentation of workload assignments to agents within a multimedia communication center
8746381325System and method for wireless directory assistance
8756381324One number, intelligent call processing system
8766381319Apparatus for querying a central service
8776377793System and method of accessing and recording messages at coordinate way points
8786377570Internet switch box, system and method for internet telephony
8796374100Method and apparatus for updating a mobile station parameter set
8806373937Method and apparatus for load-balancing of call processing between multiple call-destination sites and routing of calls by way of call-destination site control
8816373835Method and apparatus for making a phone call connection over an internet connection
8826370523System and methods for determining a desired listing using an intersection of coverage areas and a search region
8836370506Communication devices, methods, and computer program products for transmitting information using voice activated signaling to perform in-call functions
8846370238System and method for improved user interface in prompting systems
8856366886System and method for providing remote automatic speech recognition services via a packet network
8866366879Controlling interactive voice response system performance
8876366658Telecommunications architecture for call center services using advanced interactive voice responsive service node
8886366650Method and apparatus for telephonically accessing and navigating the internet
8896359971User display in speech recognition system
8906359699IC card processing system and processing method
8916356876System and method for providing prize award results
8926356874Computer-based method and system for ordering services
8936349134Telephonic-interface statistical analysis system
8946347095System, devices and methods for use in proximity-based networking
8956345305Operating system having external media layer, workflow layer, internal media layer, and knowledge base for routing media events between transactions
8966345250Developing voice response applications from pre-recorded voice and stored text-to-speech prompts
8976345095Telephone number area code preprocessor
8986337981Method to provide a service, a service provider realizing such a method and a universal personal telecommunication network including such a service provider
8996337904Automated survey control routine in a call center environment
9006337857Computer telephony integrated network
9016335965Voice-data telephonic interface control system
9026335964Voice processing system
9036335928Method and apparatus for accessing and interacting an internet web page using a telecommunications device

2001

9046334152Information system
9056334103Voice user interface with personality
9066332020System and method for downloading internet based information to an ADSI phone slot
9076332019Telecommunications network with store for data associated with an area code
9086327344Enhanced network subscriber service (ENSS)
9096324273Methods, systems and articles for ordering a telecommunication service
9106324264Method of establishing a communications call
9116323894Commercial product routing system with video vending capability
9126321198Apparatus for design and simulation of dialogue
9136320952Method and system for transferring digital data calls between different destinations
9146320946Information payphone
9156320943Electronic directory system and method
9166317594System and method for providing data to a wireless device upon detection of activity of the device on a wireless network
9176317492System and method for developing and processing automatic response unit (ARU) services
9186317486Natural language colloquy system simulating known personality activated by telephone card
9196314577Apparatus and method to generate and access broadcast information
9206314402Method and apparatus for creating modifiable and combinable speech objects for acquiring information from a speaker in an interactive voice response system
9216314178Method and apparatus for enabling interaction between callers with calls positioned in a queue
9226314167System and method for developing and processing automatic response unit (ARU) services
9236314164System and method for developing and processing automatic response unit (ARU) services
9246314089Creating and using an adaptable multiple-contact transaction object
9256313732Advertiser pays information and messaging system, apparatus and method
9266311231Method and system for coordinating data and voice communications via customer contract channel changing system using voice over IP
9276311197Method for downloading a web page to a client for efficient display on a television screen
9286310948Method and apparatus for analyzing international long distance dialing errors and automatically completing a call
9296310947One number LAN based calendar
9306308221Selecting communication link between client and server
9316307922Telephone transaction processing as a part of a call transport
9326301474Mobility extended telephone application programming interface and method of use
9336301354Method and apparatus for entertaining callers in a queue
9346298352Apparatus and method for managing number sources
9356295342Apparatus and method for coordinating user responses to a call processing tree
9366295292Inbound gateway authorization processing for inter-carrier internet telephony
9376292547Telephonic-interface statistical analysis system
9386292480Electronic communications manager
9396292478Telecommunications system
9406285984Internet-audiotext electronic advertising system with anonymous bi-directional messaging
9416285683Method and apparatus for providing extended capability telephone services via an automated server
9426282574Method, server and telecommunications system for name translation on a conditional basis and/or to a telephone number
9436282515Integrated audiotext-internet personal ad services
9446282511Voiced interface with hyperlinked information
9456282418Method, telecommunication system, and processor device
9466282272Telephone web browser arrangement and method
9476282268Voice processing system
9486278980Method for retrieving certificate information
9496278773Determining and disclosing the indentity of telephone caller
9506278770Voice information service system and an operation method applied therein
9516270456Computerized medical diagnostic system utilizing list-based processing
9526269337Method and apparatus to provide enhanced directory assistance information in a communication network
9536269336Voice browser for interactive services and methods thereof
9546266640Data network with voice verification means
9556263072Computer telephony integrated network
9566263052Autointeraction communication system
9576263051System and method for voice service bureau
9586259771Web based voice response system
9596259444User-definable interactive system
9606249809Automated and interactive telecommunications system
9616249771Information providing system
9626249760Apparatus for gain adjustment during speech reference enrollment
9636249576Telephone directory information system with call placement capability
9646243443Method of making available content resources to users of a telephone network
9656243376Method and apparatus for making a phone call connection over the internet connection
9666243375Internet-audiotext electronic communications system with multimedia based matching
9676240448Method and system for audio access to information in a wide area computer network
9686240391Method and apparatus for assembling and presenting structured voicemail messages
9696236967Tone and speech recognition in communications systems
9706233325Calling party identification announcement service
9716233318System for accessing multimedia mailboxes and messages over the internet and via telephone
9726233316Voice enhanced phone card
9736233315Methods and apparatus for increasing the utility and interoperability of peripheral devices in communications systems
9746230197Method and apparatus for rules-based storage and retrieval of multimedia interactions within a communication center
9756229881Method and apparatus to provide enhanced speech recognition in a communication network
9766229880Methods and apparatus for efficiently providing a communication system with speech recognition capabilities
9776226512Apparatus and method for displaying caller attributes
9786226363Method and system for the recording and selective accessing of messages using a computer, a remote unit, and a public communication system
9796226362Video phone interactive corporate menu answering machine announcement
9806222915Method for providing telecommunications-based services
9816219709System and method for accessing data files in a computer network
9826219643Method of analyzing dialogs in a natural language speech recognition system
9836216111System and method for telemarketing presentations
9846215864Method of accessing an IP in an ISDN network with partial release
9856215854Digital signal processor-based telephone test set analyzing and displayed multiple signal parameter data for terminal mode and line monitor mode operation
9866215790Automatic called party locator over internet with provisioning
9876215783Private IP telephony backbone linking widely-distributed enterprise sites
9886212262Method of performing automatic sales transactions in an advertiser-sponsored telephony system
9896208966Telephone network service for converting speech to touch-tones
9906208839Remote token based information acquistion system
9916208713Method and apparatus for locating a desired record in a plurality of records in an input recognizing telephone directory
9926205207Telephone transaction processing as a part of a call transport
9936205139Automatic called party locator over internet
9946195417Automated system for accessing speech-based information
9956195357Interactive information transaction processing system with universal telephony gateway capabilities
9966192344Messaging server language configuration method and apparatus
9976192123Method and apparatus for initiating telephone calls using a data network
9986192112Medical information system including a medical information server having an interactive voice-response interface
9996188985Wireless voice-activated device for control of a processor-based host system
10006188886Server based voice call offer while telephone in data session
10016185290One number, intelligent call processing system
10026185289Mediated AIN control of short code access to information service providers
10036185286Apparatus and method for improved dial-type recognition
10046182045Universal access to audio maintenance for IVR systems using internet technology
10056181935Mobility extended telephone application programming interface and method of use
10066178240Method and apparatus for entertaining callers in a queue
10076175821Generation of voice messages
10086175623Procedure for the management of a subscriber database in a telephone exchange
10096175562Switchless call processing
10106173279Method of using a natural language interface to retrieve information from one or more data resources
10116173266System and method for developing interactive speech applications
10126170011Method and apparatus for determining and initiating interaction directionality within a multimedia communication center
10136169787Telephone transaction support system

2000

10146167395Method and apparatus for creating specialized multimedia threads in a multimedia communication center
10156167255System and method for providing menu data using a communication network
10166167117Voice-dialing system using model of calling behavior
10176163598Interactive graphic payphone
10186159131Fitnesstriage system and method
10196157705Voice control of a server
10206157648Network session management
10216157636Network session management with gateway-directory services and authorization control
10226154533System and method for providing multiple configurable dialing plans in a call processing platform
10236154529Method for providing information by calling from information provider, and service server for implementing the same
10246154527Interactive voice response system
10256154526Data acquisition and error correcting speech recognition system
10266151387Telephonic-interface game control system
10276148065Telephonic-interface statistical analysis system
10286148063Semi-interruptible messages for telephone systems making voice announcements
10296144940Apparatus for accepting request of processing through speech and its accepting method
10306144938Voice user interface with personality
10316138008Wireless telephone menu system
10326137870System for providing caller information to called party via call standard data field
10336134530Rule based routing system and method for a virtual sales and service center
10346134450Method of initializing a mobile communication device for making a dispatch call
10356134319Apparatus and method for dialing out of local area telephone calls
10366134309Pre-paid phone card system with promotional link
10376133940Telephone web browser arrangement and method
10386128376Change of equal access carrier notification
10396125376Method and apparatus for voice interaction over a network using parameterized interaction definitions
10406125178Method and apparatus for enabling interaction between callers with calls positioned in a queue
10416122365Method and apparatus for load-balancing of call processing between multiple call-destination sites and routing of calls by way of call-destination site control
10426122361Automated directory assistance system utilizing priori advisor for predicting the most likely requested locality
10436122345System and method for developing and processing automatic response unit (ARU) services
10446118865Automated survey control routine in a call center environment
10456118861Calling party invoked held call monitoring
10466115611Mobile communication system, and a mobile terminal, an information center and a storage medium used therein
10476113540Computerized medical diagnostic and treatment advice system
10486111937Apparatus and method for automatically determining whether a telephone service user speaks the language of the service
10496108711Operating system having external media layer, workflow layer, internal media layer, and knowledge base for routing media events between transactions
10506108406System and method for downloading internet based information to an adsi phone slot
10516105006Transaction authentication for 1-way wireless financial messaging units
10526104790Graphical voice response system and method therefor
10536104787Method and apparatus for transmitting information in response to a verbal or otherwise audible request therefore
10546104711Enhanced internet domain name server
10556101534Interactive, remote, computer interface system
10566101473Using speech recognition to access the internet, including access via a telephone
10576101381Telecommunication system, radio base station thereof, and portable telecommunication terminal thereof
10586101241Telephone-based speech recognition for data collection
10596097804Method and system for completing a voice connection between first and second voice terminals in a switched telephone network
10606097794Host computer digital signal processing system for communicating over voice-grade telephone channels
10616097793WWW-telephony integration
10626097792Interactive method and apparatus for the generation of leads
10636094671Aggregate information production and display system
10646094573System and a method for selective data retrieval from a remote database on basis of caller line identification and user specific access codes
10656091810Automatic routing and information system for telephonic services
10666091805Computerized voice response system
10676086377System and method for product and service configuration
10686080202Universal compatibility software system for services in communication and information processing networks
10696078886System and method for providing remote automatic speech recognition services via a packet network
10706078651Method and a system for providing service to telecommunication subscribers at low traffic intensity
10716076093Real-time interactive directory
10726075851Organization chart based call information routing
10736069940Apparatus and method for adding a subject line to voice mail messages
10746067546Method and system for providing computer-network related information about a calling party
10756067456System and method for relocating a user in a communications network
10766065016Universal directory service
10776064967Internet-audiotext electronic advertising system with inventory management
10786064874Method for providing calling services during attempt to complete customer call while muting ringing
10796064732Screen-based telephone set for interactive enhanced telephony service
10806064723Network-based multimedia communications and directory system and method of operation
10816061512Methods and apparatus for creating automated servers for display telephones
10826061439Method and apparatus for providing subscriber services to a telephone
10836061433Dynamically changeable menus based on externally available data
10846058415System and method for integration of communication systems with computer-based information systems
10856058179One number, intelligent call processing system
10866058166Enhanced multi-lingual prompt management in a voice messaging system with support for speech recognition
10876052441Voice response service apparatus
10886052439Network server platform telephone directory white-yellow page services
10896052367Client-server system
10906049594Automatic vocabulary generation for telecommunications network-based voice-dialing
10916044382Data transaction assembly server
10926044135Telephone-interface lottery system
10936038295Apparatus and method for recording, communicating and administering digital images
10946035190Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon demand
10956035021Telephonic-interface statistical analysis system
10966031895Network-based multimedia communications and directory system and method of operation
10976029135Hypertext navigation system controlled by spoken words
10986028920Pre-paid phone card system with promotional link
10996026435Internet information displaying apparatus and internet information displaying method
11006022315Computerized medical diagnostic and treatment advice system including network access
11016018710Web-based interactive radio environment: WIRE
11026018708Method and apparatus for performing speech recognition utilizing a supplementary lexicon of frequently used orthographies
11036018579Call center services for local calls using local number portability
11046018568Voice dialing system
11056016344Telephonic-interface statistical analysis system
11066016336Interactive voice response system with call trainable routing
11076016335Telephone registration system for schools
11086014626Patient monitoring system including speech recognition capability
11096014439Method and apparatus for entertaining callers in a queue
11106014428Voice templates for interactive voice mail and voice response system
11116014427Voice mail with embedded executable responses
11126012030Management of speech and audio prompts in multimodal interfaces
11136012027Criteria for usable repetitions of an utterance during speech reference enrollment
11146011976Telecommunications system with value added service directory and an integrated circuit module therefor

1999

11156009161Automated ringing of an operator for directory assistance calls
11166009150Call processing method for delivering promotional messages
11176009149Automated calling system with database updating by callee
11186000031Method and system for collecting and authenticating updates to a network-based directory service
11195999901Telephone network apparatus and method using echo delay and attenuation
11205996006Internet-audiotext electronic advertising system with enhanced matching and notification
11215995826Methods for conditional tone responsive reconnection to directory assistance center
11225991369System and method for message delivery for non-published directory numbers to voice mail boxes
11235987116Call center integration with operator services databases
11245987115Systems and methods for servicing calls by service agents connected via standard telephone lines
11255987103Telephone/transaction entry device and system for entering transaction data into databases
11265983196Interactive computerized methods and apparatus for conducting an incentive awards program
11275982868Automatic routing and information system for telephonic services
11285982863Communications system for a service provider
11295982856Network-based multimedia communications and directory system and method of operation
11305978806Method and apparatus for communicating information about a called party to a calling party
11315978672Mobility extended telephone application programming interface and method of use
11325978467Method and apparatus for enabling interaction between callers with calls positioned in a queue
11335974120Telephone interface call processing system with call selectivity
11345974118System for coordinating on-line updates of call flows, functions and voice prompts of a telephony applications
11355968110Method and apparatus for an interactive on line catalog system for facilitating international, cross-border transactions
11365966437Method and system for personalized directory assistance services
11375966429Telephone transaction processing as a part of a call transport
11385963643Method and system for the transfer of information between two populations of persons, one nomadic and the other sedentary
11395960442Real-time interactive directory
11405960399Client/server speech processor/recognizer
11415956482Multimedia information service access
11425956397Automatic routing and information system for telephonic services
11435953509Multiprocessor interface adaptor with broadcast function
11445953392Method and apparatus for telephonically accessing and navigating the internet
11455950165Automated visiting of multiple web sites
11465949855Communication system
11475949854Voice response service apparatus
11485946684Method and system for providing computer-network related information about a calling party
11495946377Script-based DTMF information retrieval system
11505945989Method and apparatus for adding and altering content on websites
11515943611Cellular radiotelephones including means for generating a search request data signal and receiving a telephone number from a network directory database and related methods
11525943417Method and system for personalized directory assistance services
11535943416Automated survey control routine in a call center environment
11545943410Automated calling of multiple numbers using directory assistance
11555940834Automatic web page generator
11565940793Voice-operated services
11575940493System and method for providing directory assistance information
11585940484Self-provisioning names database for caller identification services
11595940478Method and system for extended addressing plans
11605937041System and method for retrieving internet data files using a screen-display telephone terminal
11615930341ADSI web browser for retrieving internet data files
11625930336Voice dialing server for branch exchange telephone systems
11635926754Directory assistance call processing systems and related methods
11645926526Method and apparatus for automated patient information retrieval
11655924070Corporate voice dialing with shared directories
11665923738System and method for retrieving internet data files using a screen-display telephone terminal
11675923736Hypertext markup language based telephone apparatus
11685922045Method and apparatus for providing bookmarks when listening to previously recorded audio programs
11695917902Methods and systems for determining the classification of a call
11705917893Multiple format telephonic interface control system
11715917891Voice-dialing system using adaptive model of calling behavior
11725917890Disambiguation of alphabetic characters in an automated call processing environment
11735917807Apparatus for and method of checking the validity of directory numbers in a device for interfacing communications equipment to a telephone line
11745915001System and method for providing and using universally accessible voice and speech data files
11755912952Voice response unit with a visual menu interface
11765912949Voice-dialing system using both spoken names and initials in recognition
11775912947Public notification system and method
11785910982Automatic routing and information system for telephonic services
11795909671System and method for controlling data access in a computer network
11805909670Method and system for playback of advertisements in an electronic classified advertising system
11815907677Method for establishing anonymous communication links
11825907608Automatic routing and information system for telephonic services
11835907597Method and system for the secure communication of data
11845907320Time-based method of human-computer interaction for controlling storage and retrieval of multimedia information
11855905789Call-forwarding system using adaptive model of user behavior
11865905773Apparatus and method for reducing speech recognition vocabulary perplexity and dynamically selecting acoustic models
11875903637System and method for call conferencing
11885903630Method and apparatus for specifying alphanumeric information with a telephone keypad
11895903629Apparatus and method for automated audio teleconferencing having enhanced reconfiguration features
11905901214One number intelligent call processing system
11915901209Caller ID substitution for selected telephone callers
11925898770Subscriber controlled call list deregistration
11935898762Telephonic-interface statistical analysis system
11945896444Method and apparatus for managing communications between a client and a server in a network
11955892820Directory assistance access to intercept telephone numbers
11965890152Personal feedback browser for obtaining media files
11975890123System and method for voice controlled video screen display
11985887264Telecommunication process and device suitable for carrying out the process
11995884266Audio interface for document based information resource navigation and method therefor
12005884262Computer network audio access and conversion system
12015884032System for coordinating communications via customer contact channel changing system using call centre for setting up the call between customer and an available help agent
12025883940Interactive method and apparatus for the generation of leads
12035881146Method and apparatus for determining digits dialed using a selected algorithm
12045881135Service platform
12055878418Auto definition of data sets and provisioning interfaces for call automation
12065878130Communications system and method for operating same
12075878118Computerized telephone apparatus
12085878117Distributed system for call processing
12095873068Display based marketing message control system and method
12105873032Method and system for providing directory assistance services during attempt to complete customer or after call termination via an alphanumeric page
12115872837System and method for transmitting data and commands using a telephone
12125872836Host computer digital signal processing system for communicating over voice-grade telephone channels
12135872833Telephone transaction processing as a part of a call transport
12145870549Systems and methods for storing, delivering, and managing messages
12155870030Advertiser pays information and messaging system and apparatus
12165867495System, method and article of manufacture for communications utilizing calling, plans in a hybrid network
12175867494System, method and article of manufacture with integrated video conferencing billing in a communication system architecture
12185864614Intelligent peripheral and network control
12195864607Communication with a computer using telephones
12205864605Voice menu optimization method and system
12215862220Method and apparatus for using network address information to improve the performance of network transactions
12225862209Method for providing caller directive announcements in a personal communication system
12235860059Transaction system based on a bidirectional speech channel by status graph building and problem detection for a human user
12245857015Automatic operator and last-number-credit

1998

12255854837Method and system for providing interactive data exchange between an interactive platform and a caller
12265854836Method and system for utilizing an information delivery service in a local number portability environment
12275850433System and method for providing an on-line directory service
12285850430Method to identify clients and method for using a teleterminal device
12295848143Communications system using a central controller to control at least one network and agent system
12305848131Automatic information and routing system for telephonic services
12315839107Method and apparatus for automatically generating a speech recognition vocabulary from a white pages listing
12325838783Smart directory management
12335838774Telephone polling method
12345835583Mediated AIN control of short code access to information service providers
12355835576Telephonic-interface lottery device
12365835571Automated telephone service interface
12375835570Voice-directed telephone directory with voice access to directory assistance
12385835126Interactive system for a closed cable network which includes facsimiles and voice mail on a display
12395832433Speech synthesis method for operator assistance telecommunications calls comprising a plurality of text-to-speech (TTS) devices
12405828845Interrupt-based system
12415828735Games on hold telephony service
12425828734Telephone interface call processing system with call selectivity
12435826039Universal connection point for resources and communication unrelated to a physical endpoint
12445825871Information storage device for storing personal identification information
12455825869Call management method and system for skill-based routing
12465825856Interactive voice response system for banking by telephone
12475825854Telephone access system for accessing a computer through a telephone handset
12485822727Method for automatic speech recognition in telephony
12495822404System and method for identifying remote communications formats
12505822401Statistical diagnosis in interactive voice response telephone system
12515819220Web triggered word set boosting for speech interfaces to the world wide web
12525818930Auto-dialer housing
12535818912Fully digital call processing platform
12545818908Selective voice menu system
12555815551Telephonic-interface statistical analysis system
12565812795Automatic addressing of messages and message components of different media
12575812644Voice processing system with telephone interface subsystem
12585812638Telephone operator mid-call queuing interval system and associated method
12595809471Retrieval of additional information not found in interactive TV or telephony signal by application using dynamically extracted vocabulary
12605809128Method and apparatus permitting notification and control of blocked incoming calls over a data network
12615805689Geographically mapped telephone routing method and system
12625805676Telephone/transaction entry device and system for entering transaction data into databases
12635802526System and method for graphically displaying and navigating through an interactive voice response menu
12645802510Universal directory service
12655802149On-line training of an automated-dialing directory
12665799063Communication system and method of providing access to pre-recorded audio messages via the Internet
12675797133Method for automatically determining the approval status of a potential borrower
12685797092Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon detection of predetermined tone
12695796791Network based predictive dialing
12705793956Method and system for testing an audiotex system
12715793846Telephonic-interface game control system
12725787156Telephonic-interface lottery system
12735778344Database access using data field translations to find unique database entries
12745778054Communication apparatus and method for displaying on a screen a number of images corresponding to respective access information that is operative to initiate electronic communication
12755774534Context-based transactions using broadcast advertising
12765774525Method and apparatus utilizing dynamic questioning to provide secure access control
12775771280Method of and apparatus for providing arbitrarily defined hierarchy maps depicting relative geographical information
12785771276Voice templates for interactive voice mail and voice response system
12795764736Method for switching between a data communication session and a voice communication session
12805764731Enhanced system for transferring, storing and using signaling information in a switched telephone network
12815761638Telephone network apparatus and method using echo delay and attenuation
12825761280Telephone web browser arrangement and method
12835761201System and method for private addressing plans using community addressing
12845754784Multimedia system
12855754631Voice response unit having robot conference capability on ports
12865751798Passive information access system
12875751793Method and instructions for visual voice messaging user interface
12885751790Voice information service device and voice information service method
12895748711Telephone transaction processing as a part of call transport
12905745882Electronic classified advertising interface method and instructions with continuous search notification
12915745555System and method using personal identification numbers and associated prompts for controlling unauthorized use of a security device and unauthorized access to a resource
12925742763Universal message delivery system for handles identifying network presences
12935740237Method and system for a singular activation of a redirection service without general activation of the service
12945740233System and method for statistical diagnosis of the operation of an automated telephone system
12955740231Network-based multimedia communications and directory system and method of operation
12965740230Directory management system and method
12975737700Providing assistance to a mobile telephone subscriber travelling from a location to a desired location
12985737396Interactive medication data telephony system
12995737395System and method for integrating voice, facsimile and electronic mail data through a personal computer
13005737393Script-based interactive voice mail and voice response system
13015734828System for accessing/delivering on-line/information services via individualized environments using streamlined application sharing host and client services
13025732133System and method for selecting and generating telephone access numbers for limiting access to a telephone service
13035732131System and method for implementing local number portability
13045729592Calling party identification announcement service
13055727057Storage, transmission, communication and access to geographical positioning data linked with standard telephony numbering and encoded for use in telecommunications and related services
13065727048Multimedia communication system with a multimedia server to terminals via a public network
13075724481Method for automatic speech recognition of arbitrary spoken words
13085724413Host computer digital signal processing system for communicating over voice-grade telephone channels
13095722418Method for mediating social and behavioral processes in medicine and business through an interactive telecommunications guidance system
13105721832Method and apparatus for an interactive computerized catalog system
13115721763Method for providing information during a chat session
13125717738Method and device for generating user defined spoken speed dial directories
13135708704Speech recognition method and system with improved voice-activated prompt interrupt capability
13145706334Apparatus for providing a graphical control interface

1997

13155703935Automated telephone operator services
13165701419Telecommunications service creation apparatus and method
13175696902System for management of the usage of data consultations in a telecommunication network
13185694558Method and system for interactive object-oriented dialogue management
13195694459Personalized information service system
13205694120Method for selecting information services from a menu in selective call transceivers
13215692034Customized, billing-controlled call bridging system
13225689547Network directory methods and systems for a cellular radiotelephone
13235684863Telephonic-interface statistical analysis system
13245682421Methods for implementing automated dispatch system
13255675632Telephone exchange network using telephone exchanges with speech recognition
13265675507Message storage and delivery system
13275670957Methods for communicating with a telecommunications device for the deaf
13285668854Distributed system for call processing
13295661787System for on-demand remote access to a self-generating audio recording, storage, indexing and transaction system
13305661784Method for operating an automatic ordering system in communication switching exchanges
13315655015Computer-telephone integration system
13325655014Switching device independent computer-telephone integration system
13335655008System and method for performing a variety of transactions having distributed decision-making capability
13345652785Enhanced wide area audio response network
13355651058Hotel interactive communication apparatus
13365646983Host computer digital signal processing system for communicating over voice-grade telephone channels
13375644680Updating markov models based on speech input and additional information for automated telephone directory assistance
13385638425Automated directory assistance system using word recognition and phoneme processing method
13395633910Outpatient monitoring system
13405621727System and method for private addressing plans using community addressing
13415619556Automated telecommunication peripheral system
13425613006Automated directory assistance call completion and calling number delivery system
13435596994Automated and interactive behavioral and medical guidance system
13445596636Tee time scheduling device
13455594789Transaction implementation in video dial tone network
13465594721Method and system for implementing an application protocol in a communication network
13475594638Computerized medical diagnostic system including re-enter function and sensitivity factors

1996

13485588048Geographically mapped telephone routing method and system
13495588044Voice response system with programming language extension
13505583933Method and apparatus for the secure communication of data
13515583922Telecommunication system for automatic switching between voice and visual data communications using forms
13525583920Intelligent peripheral in video dial tone network
13535581607Customized, billing-controlled call bridging system
13545581600Service platform
13555579535Personal communication system providing supplemental information mode
13565577197Test system for testing electronic transaction processing services at a common carrier network switch
13575577163System for recognizing or counting spoken itemized expressions
13585577106Communication apparatus for use with public telephone network
13595572625Method for generating audio renderings of digitized works having highly technical content
13605572583Advanced intelligent network with intelligent peripherals interfaced to the integrated services control point
13615572005Telecommunications booth comprising a telecommunications train having a plurality of wheeled housings
13625566182ISDN system which processes disconnect message after call termination
13635563937Method and system for multi-channel data automatic call distribution
13645561707Telephonic-interface statistical analysis system
13655559868Method for sending and receiving video images
13665559867Automated calling system with database updating
13675557667Method and system for multi-channel data automatic call distribution for sequentially launched calls
13685553121Voice response system
13695553120Telephonic-interface game control system
13705548634Alphanumeric registration method and device of a system with alphanumeric entry keys
13715546452Communications system using a central controller to control at least one network and agent system
13725546449System and method for call conferencing
13735539735Digital information commodities exchange
13745537461Information services platform
13755535261Selectively activated integrated real-time recording of telephone conversations
13765533108Method and system for routing phone calls based on voice and data transport capability
13775530950Audio data processing
13785530740System and method for integrating voice, facsimile and electronic mail data through a personal computer
13795528680Apparatus and method for accessing and maintaining a caller-ID based telephone directory
13805524146Automatic access to communication service providers
13815524141System and method for providing directory information over a telephony network using ADSI
13825524139System for automatic access to automated telephonic information services
13835515424System and method for providing selected video images to local telephone stations
13845509049Automatic dialing of number received from directory assistance from within cellular system
13855506901Call eavesdropping arrangement
13865506897Automatic routing system for telephonic services
13875506890Method and apparatus for group-specific calling
13885506885Method of adapting processing parameters in a call processing system
13895504808Secured disposable debit card calling system and method
13905499285Automated telephone system with TDD capability
13915495284Scheduling and processing system for telephone video communication
13925493608Caller adaptive voice response system
13935493606Multi-lingual prompt management system for a network applications platform
13945488652Method and apparatus for training speech recognition algorithms for directory assistance applications
13955487103Enhanced wide area audio response network
13965485507Integrated commissary system
13975483588Voice processing interface for a teleconference system
13985483587System and method for call conferencing
13995483586Electronic on-line subscriber telephone directory
14005481589Detection of TDD signals in an automated telephone system

1995

14015479491Integrated voice-mail based voice and information processing system
14025479488Method and apparatus for automation of directory assistance using speech recognition
14035475740System for accessing and paying for amenities using a telephone
14045471521Distributed system for call processing
14055465291Apparatus for ordering from remote locations
14065465290Confirming identity of telephone caller
14075459779Method for switching telephone calls to information service providers
14085459778Telephone exchange apparatus, and method of connecting calls therein
14095450476Method and system for providing nonpublished number messaging service
14105450470Script generator and process for programming automated TDD telephone system application
14115444769Data communications system for establishing links between subscriber stations and broadcast stations
14125444713Telephone information service system using digital and out-of-band signaling
14135442693Integrated operator console
14145438615Method of providing message service for pinless limited access telecommunications
14155436963Telephone answering method and apparatus
14165428679Automated service assurance method and system
14175428678Telephone calling method and apparatus
14185428606Digital information commodities exchange
14195418845Arrangement for obtaining information from a switching system database by an adjunct processor
14205418844Automatic access to information service providers
14215416835Automatic signaling-type indicator for use in subsequent interactive dialing
14225416831System for communicating with an ADSI-compatible telephone via a service circuit node
14235416830Integrated voice meassaging/voice response system
14245412708Videophone system for scrutiny monitoring with computer control
14255408526Conference calling system
14265403999Telecommunications systems for lotteries
14275393964Telecommunications booth and method of use
14285388146Automated telephone system using multiple languages
14295379375Automatic location of screen objects through the use of relational position data

1994

14305377258Method and apparatus for an automated and interactive behavioral guidance system
14315369685Voice-activated telephone directory and call placement system
14325365575Telephonic-interface lottery system
14335359645Voice-data telephonic interface control system
14345355406Integrated application controlled call processing and messaging system
14355355403Customized, billing-controlled call bridging system
14365351285Multiple format telephonic interface control system
14375349636Interface system and method for interconnecting a voice message system and an interactive voice response system
14385349633Telephonic-interface game control system
14395345501Telephone central office based method of and system for processing customer orders
14405339352Directory assistance call completion via mobile systems
14415337347Method and system for progressive database search termination and dynamic information presentation utilizing telephone keypad input
14425335266Automated telecommunication peripheral system
14435333317Name resolution in a directory database
14445327485Telephone lottery play system
14455327484Calling system for short duration data transactions
14465325424Method of automatically establishing a communication path between two devices
14475317627Enhanced wide area audio response network
14485315705Communication address management system
14495315688System for recognizing or counting spoken itemized expressions
14505305375Information service apparatus
14515283731Computer-based classified ad system and method
14525280581Enhanced call-back authentication method and apparatus for remotely accessing a host computer from a plurality of remote sites
14535276731Method and apparatus for handling incoming telephone calls

1993

14545267304Directory assistance system
14555259023Telephonic-interface statistical analysis system
14565255310Method of approximately matching an input character string with a key word and vocally outputting data
14575255309Telephonic-interface statistical analysis system
14585253285Automated interactive telephone communication system for TDD users
14595251252Telephone interface call processing system with call selectivity
14605224153Voice-data telephonic interface control system
14615218633Enhanced access to telecommunications network
14625218631Telephonic-interface game control system
14635214689Interactive transit information system
14645208850Multi-media information service center and multi-media communication system
14655204894Personal electronic directory
14665201028System for distinguishing or counting spoken itemized expressions
14675199062Telephone communications system including a digital telephone switch, a voice response unit and a stored program sequence for controlling both the switch and the voice response unit
14685187735Integrated voice-mail based voice and information processing system
14695181238Authenticated communications access service
14705179585Integrated voice messaging/voice response system

1992

14715164981Voice response system with automated data transfer
14725163084Voice information service system and method utilizing approximately matched input character string and key word
14735157759Written language parser system
14745157718Interface adapter permitting tops position to function as directory assistance unit
14755157714Method for collecting and disseminating available-load information for the trucking industry
14765155761Automatic call back system and method of operation
14775136633International authorization system
14785128984Telephone interface call processing system with call selectivity
14795125023Software switch for digitized audio signals
14805121421Interactive telephone communication system for hearing-impaired person
14815113430Enhanced wide area audio response network
14825109404Telephone call processor with select call routing

1991

14835073929Voice-data telephonic control system
14845056086Apparatus for providing telephonic mass announcement service and methods for use therein
14855054054Voice applications generator
14865052038Apparatus and method for obtaining information in a wide-area telephone system with digital data transmission between a local exchange and an information storage site
14875048075Telephonic-interface statistical analysis system
14885023904Direct telephone dial ordering service
14895014303Operator services using speech processing
14905014298Voice-data telephonic control system
14915007078Automated order entry recording method and apparatus
14925003595Secure dial access to computer systems
14935003580Adapter for interfacing a work station terminal to a key telephone system
14945003574Voice capture system
14954996705Use of telecommunications systems for lotteries
14964989234Systems for capturing telephonic mass responses
14974989233Systems for capturing telephonic mass responses

1990

14984979206Directory assistance systems
14994975945Universal telephone call relay system
15004969183Telephone lotto number system and service
15014959855Directory assistance call processing and calling customer remote signal monitoring arrangements
15024932021Path learning feature for an automated telemarketing system
15034930150Telephonic interface control system
15044922522Telecommunications access to lottery systems
15054922520Automatic telephone polling system
15064918719Elimination of false requests for telephone operator assistance
15074918322Voice/data-formatted telephone information storage and retrieval system
15084914692Automatic speech recognition using echo cancellation
15094908850Voice services network with automated billing
15104897867Method of and an arrangement for forwarding a customer order

1989

15114866756Interactive computerized communications systems with voice input and output
15124864623Method of recognizing a control command in a system, and interactive system for carrying out the method
15134852149Automated call filter
15144845739Telephonic-interface statistical analysis system
15154839919Telephone and demodulator
15164817129Method of and means for accessing computerized data bases utilizing a touch-tone telephone instrument
15174797913Direct telephone dial ordering service

1988

15184792968Statistical analysis system for use with public communication facility
15194785408Method and apparatus for generating computer-controlled interactive voice services
15204782509Apparatus and method for obtaining information in a wide-area telephone system with multiple local exchanges and multiple information storage sites
15214766542System and software for pharmaceutical prescription compliance
15224757267Telephone system for connecting a customer to a supplier of goods
15234750116Hardware resource management
15244747125Programmed conversation recording system with variable patience interval
15254734931Integrated calling directory

1987

15264716583Verbal computer terminal system
15274692817Programmed conversation recording system
15284677659Telephonic data access and transmission system
15294677609Semi-automated directory assistance systems
15304659877Verbal computer terminal system
15314653085Telephone switching system adjunct call processing arrangement

1986

15324633041Station set directory assistance arrangement
15334608460Comprehensive automatic directory assistance apparatus and method thereof
15344594476Broadcast interactive telephone system
15354593157Directory interface and dialer
15364591664Multichannel interactive telephone answering apparatus
15374577062Method for dispensing information

1985

15384539436Programmed conversation recording system
15394539435Interactive educational system with voice reaction and access using tone-generating telephone
15404521647Tone detection system and method

1983

15414385359Multiple-channel voice input/output system

1982

15424359631Self-service terminal
15434341929Memory accessing system
15444340913Tri-level digital recording
15454328396Total service telephone answering system
15464320256Verbally interactive telephone interrogation system with selectible variable decision tree

1981

15474255619Telephone reservation-processing system

1980

15484191855Full duplex audio response device

1979

15494171540Apparatus for the control of input data into a data processor and a display device

1978

15504071888Telephone multiline automatic voice answer system
15514071698Telephone system for audio demonstration and marketing of goods or services

1977

15524053949Telephone system and method for providing directory assistance/intercept information
15534020473Automatic system for providing telephone number information service

1976

15543990050Computer controlled automatic response system
15553974338Apparatus for automatic message reprogramming of a message announcement system
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Дата формирования списка: 03.04.2017