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2017

19609134Utilizing voice biometrics

2016

29521260Automated response system providing customized prompts based on user situation
39462115Unified communications system and method
49432509Contact center recording service
59401993Automatic language selection for interactive voice response system
69392425Method and apparatus for providing short message services for packet switching-only subscription in mobile communications network
79247069Modem call forwarding and three-way calling features for VoIP applications

2015

89215321Utilizing voice biometrics
99077801Prioritized prompt ordering and call processing in interactive voice response systems
109077786Graphical phone menu systems, methods and articles

2010

117756112IP telephone system, IP telephone apparatus and method for recording message
127646858Protocol builder for a call handling system

2008

137379537Method and system for automating the creation of customer-centric interfaces

2007

147295662Answering service giving different messages depending on user profile selected by called subscriber and/or identity of calling subscriber
157203297Answering service giving different messages depending on user profile selected by called subscriber and/or identity of calling subscriber

2005

166925162Method and system for negotiated call forwarding
176904143Apparatus and method for logging events that occur when interacting with an automated call center system
186898277System and method for annotating recorded information from contacts to contact center
196885733Method of providing a user interface for audio telecommunications systems
206847711Method for evaluating customer call center system designs

2004

216834106Call control system and method
226823065Auto-dial business card system
236804332Network based knowledgeable assistant
246778652Method and apparatus for establishing and facilitating a voice call connection from a client computer to a PSTN extension
256771746Method and apparatus for agent optimization using speech synthesis and recognition
266765999Private branch exchange system
276704409Method and apparatus for processing real-time transactions and non-real-time transactions
286700972System and method for processing and collecting data from a call directed to a call center
296697473Automated personalized telephone management system

2003

306661878Method and apparatus for establishing a voice call to a PSTN extension for a networked client computer
316658102Electronic call assistant
326650734System and method for automatic collect messaging on collect call restricted telephone numbers
336636595Non-KSU message delivery system
346628760Method and apparatus for selecting an internet/PSTN changeover server for a packet based phone call
356539538Intelligent information routing system and method

2002

366502075Auto attendant having natural names database library
376480599Telecommunications system and method for automatic call recognition and distribution
386480598Methods and apparatus for automating the telephone operator services
396463149Web page synchronization system and method
406459785Method of providing a dial-in function in telecommunication systems
416427006Methods and apparatus for servicing directory assistance calls requesting non-published number information
426421441Method and telephone network for switching telephone connections
436421427Interactive voice response data transfer system and method
446337906Apparatus and method for coupling an automated attendant to a telecommunications system

2001

456327354Methods, systems, and articles for providing a family telecommunication service
466327343System and methods for automatic call and data transfer processing
476314176Third party call control
486308062Wireless telephony system enabling access to PC based functionalities
496292480Electronic communications manager
506266400Method for customizing and managing information in a voice mail system to facilitate call handling
516263059Communication apparatus and storage medium
526263052Autointeraction communication system
536229881Method and apparatus to provide enhanced speech recognition in a communication network
546185283Telephone system providing personalized telephone features
556173266System and method for developing interactive speech applications

2000

566167128Method and apparatus for controlling a telephone system
576157829Method of providing temporary access of a calling unit to an anonymous unit
586144670Method and apparatus for establishing and facilitating a voice call connection from a client computer to a PSTN extension
596122484Method and apparatus for processing telephone calls
606108410Methods and apparatus for automating the detection, reporting and correction of operator input errors
616104912Meet-me telephone system with subscriber notification feature
626097963Method of providing a multiple mobile subscriber access group in a radio telecommunications network
636097792Interactive method and apparatus for the generation of leads
646078325Object oriented customer information exchange system and method
656069939Country-based language selection
666067443Communicator for a telephone system
676047053Network based knowledgeable assistant
686044143Non-notified centralized operator in private telecommunication network
696044140Computer controlled call processor
706026153Personal communicator telephone system
716026149Method and apparatus for managing telecommunications
726026087Method and apparatus for establishing a voice call to a PSTN extension for a networked client computer
736021190Method and apparatus for receiving and processing an incoming call
746021181Electronic voice mail message handling system
756021176Method for monitoring incoming calls to a user's premises on a pots telephone line
766016336Interactive voice response system with call trainable routing

1999

775991720Speech recognition system employing multiple grammar networks
785987102Method and apparatus for bridging a voice call including selective provision of information in non-audio to the caller
795953673Method of establishing a connection between a calling subscriber of a telecommunications network and a called mobile target subscriber of a mobile radio network
805953401Transparent caller interactive attendant bypass system
815949855Communication system
825946386Call management system with call control from user workstation computers
835937043Mechanism for a system and method for detecting fraudulent use of collect calls
845930346Extended public switched telephone network architecture with enhanced subscriber control on call setup
855917903Computer telephony integration system and method
865917888System and method for enhanced telecommunications relay service with easy extension feature
875907600Product registration system
885903629Apparatus and method for automated audio teleconferencing having enhanced reconfiguration features
895901209Caller ID substitution for selected telephone callers
905883940Interactive method and apparatus for the generation of leads
915870464Intelligent information routing system and method
925864607Communication with a computer using telephones
935859902Method for processing collect calls
945857015Automatic operator and last-number-credit

1998

955842112Personal communicator system for identifying a telephone which is disposed proximate a locator transmitter
965841837Method and apparatus for processing telephone calls
975838779Adjunct controller for a telephone system
985838772Voice services equipment
995828743Apparatus and method for automated audio teleconferencing having enhanced access and security features
1005822418Telephone communication system having a locator
1015802150Communication control board with audio functions
1025799065Call routing device employing continuous speech
1035796791Network based predictive dialing
1045771273Network accessed personal secretary
1055768356User programmable personal call manager
1065751760Controller for a telephone system with code screening of incoming calls
1075740240Computer telephony integration system and method
1085724408Automated call screening
1095719928Apparatus and method for automated audio teleconferencing having enhanced billing and reservation features

1997

1105694453Method and apparatus for processing telephone calls and delivering information about the calls to a pager
1115684860Apparatus for automatically distributing calls between users and a fleet of mobile stations through a central station
1125668856Method and system for screening calls directed to an international telephone operator
1135666401Automated attendant call processor
1145652789Network based knowledgeable assistant
1155652785Enhanced wide area audio response network
1165627887Method for processing collect calls
1175625676Method and apparatus for monitoring a caller's name while using a telephone
1185619556Automated telecommunication peripheral system
1195610970Telephone system with scheduled handling of calls
1205608791Group exchange port (GXP)
1215594788Telephone system and interface device

1996

1225588037Remote access telephone control system
1235583922Telecommunication system for automatic switching between voice and visual data communications using forms
1245581607Customized, billing-controlled call bridging system
1255581604Method and apparatus for processing an incoming call in a communication system
1265572577Information system for a PABX
1275568540Method and apparatus for selecting and playing a voice mail message
1285541992System for connecting an incoming call to a selected one of a number of extensions
1295515426Telephone communication system having a locator
1305515422Automated attendant for any combination of PBX, centrex and single-line telephones
1315493609Telecommunication system for automatic switching between voice and data communications
1325487103Enhanced wide area audio response network
1335483588Voice processing interface for a teleconference system
1345483581Method and apparatus for performing an automated collect call

1995

1355479491Integrated voice-mail based voice and information processing system
1365479487Calling center employing unified control system
1375475748Automatic telephone system with function for multiple out-dialed calls per caller
1385473676Telephone handset interface for automatic switching between voice and data communications
1395455903Object oriented customer information exchange system and method
1405450470Script generator and process for programming automated TDD telephone system application
1415444770Telephone handset interface for automatic switching between voice and data communications
1425434906Method and apparatus for processing an incoming call in a communication system
1435432845Post answer telephone call redirection or rerouting
1445432840Method and arrangement for connecting selectively a stationary subscriber apparatus to a neighboring mobile subscriber apparatus with the aid of a telephone switchboard function
1455425089Low cost telephone caller identification device and method
1465402472Automated attendant for any combination of PBX, centrex, and single-line telephones
1475396536Automatic processing of calls with different communication modes in a telecommunications system
1485392341Automatic telephone line monitoring and selection apparatus and method

1994

1495365577Telecommunication display system
1505355406Integrated application controlled call processing and messaging system
1515355403Customized, billing-controlled call bridging system
1525347574Automated call screening
1535335266Automated telecommunication peripheral system
1545327486Method and system for managing telecommunications such as telephone calls
1555325422PBX telephone call control system
1565319701Method and apparatus for performing an automated collect call
1575317627Enhanced wide area audio response network
1585311577Data processing system, method and program for constructing host access tables for integration of telephony data with data processing systems
1595303298Automated attendant call processor
1605299260Telephone call handling system

1993

1615253285Automated interactive telephone communication system for TDD users
1625249219Integration of voice store and forward facility
1635247570Telephone answering system and apparatus for direct caller selection of a party line extension
1645193110Integrated services platform for telephone communication system
1655187735Integrated voice-mail based voice and information processing system
1665185781Automation of telephone operator assistance calls
1675181237Automation of telephone operator assistance calls

1992

1685164982Telecommunication display system
1695163083Automation of telephone operator assistance calls
1705155761Automatic call back system and method of operation
1715125024Voice response unit
1725121421Interactive telephone communication system for hearing-impaired person
1735119418Telephone system with several terminals on a single line
1745117451Interface to and operation of a voice messaging system
1755113430Enhanced wide area audio response network
1765109405Automated call screening
1775099509Integration of voice store and forward facility
1785097528System for integrating telephony data with data processing systems
1795093858Method and apparatus for performing an automated collect call
1805086458Telephone answering system and apparatus for direct caller selection of a party line extension

1991

1815070526Signal analyzing system
1825070523Private automatic business exchange
1835062133Multi-function telephone call management system
1845054055Telephone system and method for the intelligent use of individual calling line identification information
1855048076Control apparatus for an automated telephone attendant
1865033088Method and apparatus for effectively receiving voice input to a voice recognition system
1875029196Automated call screening
1885027384Personalized automatic call routing
1895007078Automated order entry recording method and apparatus

1990

1904975941Call processor for facilitating call completions
1914955047Automated attendant with direct inward system access
1924935958Busy/no-answer call completion equipment
1934933966Method and apparatus for performing an automated collect call
1944930152Call return telephone service
1954926462Interface to and operation of a voice messaging system
1964922526Automated access facilities for use with key telephone systems
1974908850Voice services network with automated billing
1984894857Method and apparatus for customer account servicing
1994893328Automated telephone operator overflow device

1989

2004850012Automated access facilities for use with key telephone systems
2014827500Automatic speech recognition to select among call destinations
2024809321Busy/no-answer call completion equipment

1988

2034783796PBX telephone call control system
2044747124PBX telephone call control system

1987

2054696028PBX Intercept and caller interactive attendant bypass system
2064692817Programmed conversation recording system
2074653089Personal telephone adapter

1985

2084539436Programmed conversation recording system

1982

2094328396Total service telephone answering system

1978

2104115228Method of making secondary-electron emitters

1977

2114054756Method and apparatus for automating special service call handling
2124038216Material and method of making secondary-electron emitters
© 2017, ПАТ-Инфо, В.И. Карнышев
Дата формирования списка: 03.04.2017