СПИСОК патентов США - подгруппа МПК16 H04M3/58


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№ п/п Номер патента Название патента

2017

19602671Method and terminal device for telephone call transfer
29591139Systems, methods, and computer program products for providing caller identity update information
39584668Method and system for a scalable computer-telephony integration system
49578585Methods, devices, and systems for remotely controlling a communication device
59571995Call transfer initiation via near field communication (NFC)
69571657Shared voicemail system
79571638Segment-based queueing for audio captioning
89565317Method and system for providing communication control functionality at a remotely located site using a distributed feature architecture
99560193Systems and methods for detecting a call anomaly using biometric identification
109537993Identifying recorded call data segments of interest
119537704Method and apparatus for migrating active communication session between terminals

2016

129491204Multimedia routing system for securing third party participation in call consultation or call transfer of a call in progress
139467570Call transfer with network spanning back-to-back user agents
149467566System and method for maximizing efficiency of call transfer speed
159456076Handling audio path failure and poor quality of service for voice calls in a contact center
169438739Methods and apparatus for transferring an established communication session in a telecommunications network
179438726Enterprise phone that can provide professional services during a communication set up on a private cellular phone
189426299Processing communication sessions
199401988Facilitating context delivery during communication sessions
209369855Using physical gestures to initiate call transfers between devices
219363653Transfer of communication from one device to another
229344559Method and device for the legally secure archiving of telephone contents
239325840Methods, devices, and systems for remotely controlling a communication device
249313337Telephone exchange system, telephone exchanger, and incoming call switching method
259275642Voice-operated internet-ready ubiquitous computing device and method thereof
269256726Call center customer service kiosk
279247068Apparatus, system and method of call notifications to active communication devices
289246863Method for transferring session in converged Internet protocol messaging system
299241071Method and apparatus for moving call
309237233System and method for providing sales and marketing acceleration and effectiveness
319232070Bring call here selectively
329232060Management of contact lists
339232054Mid-call, multi-party, and multi-device telecommunication features and their interactions

2015

349210198Method and apparatus for transferring active communication session streams between devices
359203630Method and apparatus for seamlessly implementing transferring dual-party call into conference
369167101Methods and systems of processing mobile calls
379154626Secret transfers in contact centers
389144005Method, system and mobile device for call switching service
399131049Multi-channel end-to-end hosted call recording system for IVR-call center analytics
409125039Enhanced E911 network access for a call center using session initiation protocol (SIP) messaging
419124439Presence status based routing system and method
429106755Method and system for a gateway transfer
439100488Using physical gestures to initiate call transfers between devices
449094527Seamlessly transferring a communication
459071691Apparatus and voice call auto-redialing and transferring method
469036804Extensible realtime delegation for calls, conferences and collaboration
478942684Adaptive scaffolding of levels of connectivity during a conference
488938059System and method for displaying call flows and call statistics

2014

498731172Method and system for trunk independent gateway transfer of calls

2013

508600031Method for connecting calls between an IP multimedia subsystem (IMS) domain and a circuit switched (CS) domain
518588390Telephone conversation relay server, voice telephone conversation system, and voice telephone conversation relay method
528577010Telephone relay device, method of relaying telephones, and program therefor
538478363Transfer then sleep
548442202Private-branch exchange that provides outgoing calling for an off-premises terminal in the presence of a third-party application
558428243Method and system for trunk independent gateway transfer of calls

2012

568325885Call diversion for telephony applications
578126518Transfer then sleep

2011

588081959Transfer back
598078156Transfer back
608064968Transfer then sleep
617957517Method and apparatus for providing internet protocol call transfer in communication networks
627945040Integrated disparate intelligent peripherals
637916645System and method for dynamically adjusting a RSVP reservation

2010

647792270Integrated disparate intelligent peripherals
657783024Method and apparatus for providing special call handling for valued customers of retailers
667738650Systems and methods for scalable hunt-group management

2009

677590232System and method for tracking individuals
687536179Transfer back
697526080Integrated disparate intelligent peripherals
707512224Call transfer service using service control point and service node
717505595Post capture decryption of wirelessly captured data using multiple keysets

2008

727466977Call transfer to proximate devices
737424289Bring call here selectively
747424288Call transfer to proximate devices
757372949System and method for call redirect detection and treatment
767366291Call transfer service using service control point and service node
777317792Integrated disparate intelligent peripherals

2007

787308092Method for connecting calls directed to a PSTN extension to a handset of a packet switched network
797286661Systems and methods for scalable hunt-group management
807215755Integrated disparate intelligent peripherals
817194078Network redirection control routing

2006

827103164Computer telephony integration
837088812Call management implemented using call routing engine
847079637System and method for detecting unauthorized call activity
856996222Call-associated data transfer among multiple telecommunication switches

2005

866947537Methods and apparatus for using AIN techniques to facilitate servicing of calls by a group of users
876925159System and method of billing a predetermined telephone line for service utilized by a calling party
886920214Telecommunications system with centralized call redirection control logic and speed dial translation logic
896920213Methods and apparatus for facilitating the interaction between multiple telephone and computer users
906917676Telephone set, repeating device and recording medium
916904027System and method for call transfer in packet switched local area networks
926853718System and method for efficient telephone call transfer
936850610Telecommunications device and method for providing information during a call waiting condition

2004

946834102System and method for controlling transfer
956831973Method and apparatus for executive phone call initiation
966826271Enhanced caller identification
976816727Technique for continually providing directional assistance over a communication network to a user
986788931Directory assistance method and apparatus
996754486Method and system for directory assistance services having messaging or paging capability
1006754322Call me conference call system
1016744876Tone sending device of electronic private branch exchange
1026738465Call-back number voice capture method and apparatus
1036724749Internet telephony system
1046721417Method and apparatus for controlling network automatic call distribution
1056700969Method and apparatus for protecting call privacy across telecommunication networks
1066687361Electronic exchange and key telephone system
1076674746Method and apparatus for voice over internet protocol swapping in a communications system

2003

1086671282Procedure for determining register recall filtering times in a telecommunication system in conjunction with a V5 interface
1096661882System and method for automated telephone message routing using an altered ANI
1106650740Methods and systems for enabling a reply call to a voice mail message
1116633631Digital key telephone system and extension terminal device thereof
1126628772Method for providing enhanced directory assistance upon command using out-of-band signaling
1136600736Method of providing transfer capability on web-based interactive voice response services
1146590969Method to route an incoming call, telecommunication terminal, and destination terminal selection arrangement
1156587553Method and apparatus for protecting call privacy
1166580904Method of providing directional assistance to a mobile telephone subscriber
1176563915Method and apparatus for an automatic barge-in system

2002

1186498842Switching system between a call center and public network
1196496576Digital key telephone system and extension terminal device thereof
1206493439Analog caller identification transmission method and apparatus
1216473612Method for providing directory assistance services via an alphanumeric page
1226470080In-band signaling for routing
1236466784Technique for monitoring and attempting to connect destination telephone and providing information assistance upon detection of unsatisfactory connection
1246466662Method of implementing a call transfer from the active status in a communications network based on ITU-T standard H.323
1256463148Blending communications in a call center
1266459697Integrated telephony network combining a packet data network and a dedicated--connection network
1276456705Digital key telephone system and extension terminal device thereof
1286453023Voice mail intervention
1296449270Dynamic re-routing
1306430284System and method for redirecting control of in-band signaling
1316426950Method of resource management at computer controlled telephony hardware
1326408060Digital key telephone system and extension terminal device thereof
1336404747Integrated audio and video agent system in an automatic call distribution environment
1346396920System for selectively providing a higher level of directory assistance services
1356393018Apparatus and methods enhancing call routing to and within call-centers
1366377671Digital key telephone system and extension terminal device thereof
1376373924Digital key telephone system and extension terminal device thereof
1386337904Automated survey control routine in a call center environment

2001

1396327354Methods, systems, and articles for providing a family telecommunication service
1406320952Method and system for transferring digital data calls between different destinations
1416320951Transfer-connect telephony services utilizing automated audio systems
1426314175System and method for redirecting control of in-band signaling
1436314089Creating and using an adaptable multiple-contact transaction object
1446301349Method and system to connect an unanswered forwarded communication directly to a voice mail service
1456292549Analog caller identification transmission method and apparatus
1466289094External positivistic forward transfer in call routing systems
1476263061Digital button telephone system and extension terminal for the same
1486256661Method and apparatus for connecting terminals in a remote consulting system
1496226287System and method for integrating voice on network with traditional telephony
1506215865System, method and user interface for data announced call transfer
1516208864Establishing calls and processing on-going calls in fixes and cellular networks
1526185292Skill-based real-time call routing in telephony systems
1536185287Parallel data transfer and synchronization
1546181788Uniform control of mixed platforms in telephony
1556175563Parallel data transfer and synchronization in computer-simulated telephony

2000

1566144723Method and apparatus for providing voice assisted call management in a telecommunications network
1576141556Telecommunications system with multi-extension services
1586141406Method and apparatus for detecting a secondary destination of a telephone call based on changes in the telephone signal path
1596140912Method and a device for telecommunication
1606118865Automated survey control routine in a call center environment
1616104802In-band signaling for routing
1626104801Escalatory reactive call routing
1636076121Method of network addressing and translation
1646072864Transfer-connect telephony services utilizing automated audio systems
1656064874Method for providing calling services during attempt to complete customer call while muting ringing
1666064667Apparatus and methods enhancing call routing to and within call centers
1676044141Method and system for providing virtual agents for telephony services
1686035190Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon demand
1696026297Contemporaneous connectivity to multiple piconets
1706014436Telecommunications answering feature method and apparatus
1716011792Escalatory reactive call routing

1999

1725995826Methods for conditional tone responsive reconnection to directory assistance center
1735991392Agent-initiated dynamic requeing
1745991391Dynamic re-routing
1755970065Uniform control of mixed platforms in telephony
1765966437Method and system for personalized directory assistance services
1775963632Agent-initiated dynamic requeing of misrouted calls in call-routing systems
1785960064Call screening method and apparatus for use in completing telephone calls
1795953332Agent-initiated dynamic requeing
1805946387Agent-level network call routing
1815943417Method and system for personalized directory assistance services
1825943416Automated survey control routine in a call center environment
1835940497Statistically-predictive and agent-predictive call routing
1845940496Apparatus and methods enhancing call routing within and between call-centers
1855937051Method and system for transferring calls and call-related data between a plurality of call centers
1865930339Leaving a message on a held connection
1875915011Statistically-predictive and agent-predictive call routing
1885915010System, method and user interface for data announced call transfer
1895905792External positivistic forward transfer in call routing systems
1905873032Method and system for providing directory assistance services during attempt to complete customer or after call termination via an alphanumeric page
1915870463Answering telephone using three-party call service

1998

1925826193Method and apparatus of facilitating interchanging the use of a mobile station and a permanently wired telephone set
1935805691System and method for safely and efficiently redirecting a telephone call
1945797092Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon detection of predetermined tone
1955796812Method for transferring call-specific data between called parties
1965761277personal mobile communication system
1975757904Context-sensitive presentation of information to call-center agents
1985754638Multi-call simultaneous transfer system and switchboard
1995742675Method and apparatus for automatically distributing calls to available logged-in call handling agents
2005737700Providing assistance to a mobile telephone subscriber travelling from a location to a desired location
2015724419Call overflow system and method for an automatic call distribution system
2025724418Call distributor
2035712902Telecommunications answering feature method and apparatus
2045706329Personal mobile communication system having meet-me bridge reconnect feature

1997

2055684870Method and system for transferring calls and call-related data between a plurality of call centers
2065631953Circuit arrangement for integration of EDP systems in the utilization of telephone systems
2075627827Automatic service cutover for ISDN private exchange
2085621731Private exchange for ISDN
2095617471Telecommunications system for transferring a telephone call
2105602910Control apparatus for switching station connections using a holding tone

1996

2115590187Call transfer with automatic return
2125588045Voice/data transfer method and apparatus utilizing an alternate line
2135557668Call distribution system with distributed control of calls and data distribution
2145557660Program-controlled communication system whereby a call request is simultaneously signaled at a plurality of communication terminal equipment
2155557658Communications marketing system
2165555299Method and system for transferring calls and call-related data between a plurality of call centers
2175546442Method and apparatus for use in completing telephone calls
2185535208Data transmission system and method
2195517560Call billing and measurement methods for redirected calls
2205497415Automatic release device for automatically releasing the hold-on setting of an outside line call, and transfer method for an outside line call
2215483584Pushbutton telephone system

1995

2225479491Integrated voice-mail based voice and information processing system
2235459779Method for switching telephone calls to information service providers
2245444477Video telephone system
2255436962Call transfer arrangement using network services
2265432845Post answer telephone call redirection or rerouting
2275422941Extension of centrex services
2285410591Private branch exchange with resumption of interrupted communication
2295392339Telephone transfer apparatus using a special signal for transfer in facsimile communication
2305392335Arrangement for preventing perpetration of toll fraud through an adjunct processor

1994

2315369695Method of redirecting a telephone call to an alternate destination
2325325422PBX telephone call control system
2335297195Method and apparatus for automatic telephone scheduling system

1993

2345247571Area wide centrex
2355187735Integrated voice-mail based voice and information processing system
2365181239Call tagging user information in a telephonic environment

1992

2375175761Call transfers by voice messaging system (VMS) integrated to a private branch exchange
2385128990Method for exchanging a buzz signal between keyphone subsets
2395095504Telephone and telephone system having temporary transfer and hold-release functions

1991

2405048080Control and interface apparatus for telephone systems
2415008930Customer definable integrated voice/data call transfer technique
2425001710Customer programmable automated integrated voice/data technique for communication systems

1990

2434975944Method of making call-wait and call-alternation in electronic private branch exchange (EPBX)
2444949373Host load balancing
2454926470Telephone call screening circuit
2464926461Telephone answering machine having call transfer capabilities
2474918719Elimination of false requests for telephone operator assistance

1989

2484837804Telephone answering voiceprint discriminating and switching apparatus
2494805209Coordinated transfer of voice and information through a digital switch

1988

2504783796PBX telephone call control system
2514759055Key telephone system
2524747124PBX telephone call control system

1987

2534682345Adapter for coupling together two subscribers' lines to a telephone test set
2544661975Enhanced call-waiting service
2554645879Call-routing device

1978

2564125748Communication system call transfer arrangement
2574072827Telephone patching apparatus

1977

2584002857Telephone circuit to eliminate use of a hold button
© 2017, ПАТ-Инфо, В.И. Карнышев
Дата формирования списка: 03.04.2017