СПИСОК патентов США - подгруппа МПК16 H04M3/60


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2005

16947420Applications of user-to-user information transfer between telecommunication devices

2004

26831974System and method for providing a caller identification to a called party for calls relayed through a call center
36816727Technique for continually providing directional assistance over a communication network to a user
46795543Intelligent routing to automate handling of operator-requested calls
56788931Directory assistance method and apparatus
66788780Communications apparatus
76778659Customer service routing system and method
86760426Method and system for handling operator calls in a communication network
96754486Method and system for directory assistance services having messaging or paging capability

2003

106665388System and method for monitoring incoming communications to a telecommunications device
116628772Method for providing enhanced directory assistance upon command using out-of-band signaling
126611585Method and apparatus for intelligent release link trunk
136580904Method of providing directional assistance to a mobile telephone subscriber
146546003Telecommunications system
156535595Busy line display method

2002

166498791Systems and methods for multiple mode voice and data communications using intelligently bridged TDM and packet buses and methods for performing telephony and data functions using the same
176480598Methods and apparatus for automating the telephone operator services
186473612Method for providing directory assistance services via an alphanumeric page
196466784Technique for monitoring and attempting to connect destination telephone and providing information assistance upon detection of unsatisfactory connection
206453037Remote telecommunications system for automatic number identification screening
216427006Methods and apparatus for servicing directory assistance calls requesting non-published number information
226396920System for selectively providing a higher level of directory assistance services

2001

236314176Third party call control
246292555System, method and storage medium for connection to operator
256292478Telecommunications system
266263053System and method for processing telephone calls
276226362Video phone interactive corporate menu answering machine announcement
286208723System and method for enhanced automatic recall
296205215Method of and system for providing network-initiated multilingual operator assistance

2000

306151357Method and apparatus for displaying a visual indication of a transmission status
316111873Voice over data for remotely located operators
326108410Methods and apparatus for automating the detection, reporting and correction of operator input errors
336097806ACD with multi-lingual agent position
346064874Method for providing calling services during attempt to complete customer call while muting ringing
356035190Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon demand
366031902Dealing communication system

1999

375995826Methods for conditional tone responsive reconnection to directory assistance center
385991645Wireless telephone headset system with automatic log on/log off detection
395966437Method and system for personalized directory assistance services
405943417Method and system for personalized directory assistance services
415930335Method and apparatus for tapping control in an electronic switching system
425926543Headset amplifier with automatic log on/log off detection
435920619Regional centrex
445917888System and method for enhanced telecommunications relay service with easy extension feature
455898771Method and apparatus for universal telephone operator service
465873032Method and system for providing directory assistance services during attempt to complete customer or after call termination via an alphanumeric page

1998

475797092Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon detection of predetermined tone
485737700Providing assistance to a mobile telephone subscriber travelling from a location to a desired location

1997

495684867Remote data access for operator assistance calls
505668856Method and system for screening calls directed to an international telephone operator

1996

515546454Automatic call distributor with telephonic call holding system
525544235Identification of called directory number at multiple directory number per line premises prior to ringing signal reception
535506894System for processing calling party information for international communications services
545499291Arrangement for automating call-center agent-schedule-notification and schedule-adherence functions
555491746Unique ringing on a prime telephone
565488657Apparatus for and method of operating an automatic log on/log off circuit in a telephone system by disconnecting a headset
575487102Voice interface board for use in an operator system

1995

585471525Line status display system for telephone exchange system
595465293Apparatus and method for screening foreign incollect calls to domestic non-collect call telephone numbers to reduce fraud
605465292Trading telephone
615463684Telecommunications system for transferring calls without a private branch exchange
625461668Telephonic console with programmable nonvolatile personality memory and method
635444477Video telephone system
645422944Attendant console sharing system and method in centrex
655396591Telephone operator keying arrangement
665396536Automatic processing of calls with different communication modes in a telecommunications system

1994

675369693Telephonic telemeeting system
685367568Switchboard terminal apparatus having a plurality of loop circuits
695333185System for processing calling party information for international communications services
705311569Line-based public safety answering point
715283827Digital line card for interfacing a remotely located digital telephone to a central office system

1993

725228073Call identification display system
735226077Headset amplifier with automatic log on/log off detection
745210789Interactive telephone operator terminal

1992

755157718Interface adapter permitting tops position to function as directory assistance unit
765153908Automatic redial in a key telephone system having different line types
775119413System and method to alter the functions assigned to the keys of a terminal connected to an electronic exchange
785117454Exchange having a display apparatus for displaying calls terminated at an attendant console

1991

795046183Semi-automated operator assistance telecommunication calls
805046088Converter for in-band routing and/or origination information
815046087Attendant console for telephone exchange
825043983Time and charges information delivery for operator assistance telecommunication calls
835012512Telephone operator and agent to database communication arrangement
845008930Customer definable integrated voice/data call transfer technique
855001710Customer programmable automated integrated voice/data technique for communication systems
864984263Break-in method in a key system

1990

874969185Automated booking of telecommunications calls
884922519Automated operator assistance calls with voice processing
894899375More efficient call handling for operator assistance calls

1989

904864600Telephone call processing system
914811334Method of operation of a nodal telephone and data communication network to provide specific facilities in changeable domains of the network
924802209Paging system for electronic telephone apparatus
934797910Automated operator assistance calls with voice processing

1988

944734930Voice recording apparatus
954727567Operator station for telephone exchange

1987

964706278Interface circuit for transmitting keycodes to a CENTREX
974706277Interface circuit for transmitting command codes to an attendant console
984698618Keyboard with arrays of function keys
994656624Operator communication arrangements for operator assistance systems
1004653085Telephone switching system adjunct call processing arrangement
1014653045Interactive facility control arrangement

1986

1024626627Telephone line selector for use with a PBX
1034620066Method and apparatus for sharing operators among assistance systems
1044602128Automatic redialing arrangement for multi-line telephone station sets
1054599493Multi-line telephone control system
1064580259Switchboard control system

1985

1074562310Keyboard security for a telephone attendant console
1084554658System for producing encoded and decoded voice, internal audio tones, and data communication within a time division multiplex network
1094544808Telephone indicator

1984

1104484105Circuit for selectively exciting one of a pair of light emitting diodes
1114449017ACD Combined handset and headset arrangement

1982

1124355308Circuit arrangement for operating opto-electronic display elements assigned to terminal devices, in particular in telephone system
1134352959Device for visual display of telephone operation symbols
1144309572Call processing system with an operator assistance in a telephone switching system

1979

1154166199Attendant console complex
1164149041Telephone apparatus

1978

1174103113Attendant console control system
1184086439Class of line identifier apparatus and method therefor
1194072827Telephone patching apparatus

1977

1204053949Telephone system and method for providing directory assistance/intercept information
1214029909Operator supervisory circuit for a key telephone system
1224013839System for monitoring dialled telephone numbers
1234001517Direct station selection hold arrangement

1976

1243944752Telephone line status indicator
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Дата формирования списка: 03.04.2017